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    WSS

    2.4 (54 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

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    Michael M.

    Awful!!!! Ordered a pair of Nike's for my son. The shoes were less than a week old and the stitching on the left toe came apart. They will not accept any returns for worn products. In other words, they do NOT stand behind the products they sell. Completely shitty experience, stay away!!!!

    Shoes came out to about $90 bucks! A good price!
    Ray H.

    I came to pick up some shoes here. Not in the best location in long beach but just watch you're surroundings. They have TONS of shoes, shirts backpacks and more here. I assumed this place has had its share of people stealing as they have two security guards at the door now. Anyways as i was browsing for shoes i found the ones i liked. They had the size i was looking for and i was on my way. Prices are good, better then going to the mall and paying $150-$200 for a pair of shoes, i always visit a WSS location first. The cashier was nice and pleasant at checkout. Its also a good place to bring kids due to a huge selection of children items.

    Shows items delivered.

    BUYERS BEWARE! I hope this review keeps at least even 1 person from getting scammed by their BS marketing tactics. They clearly state on their website that if you purchase this particular jacket that you will get the 2nd at 50% off the listed price. They then allow you to make your purchase and deliver the 1 jacket for full price and cancel the one that you should've received for 50% off. Mind you they don't issue your refund right away and you end up having to wait over a week for them to return the money that they charged you that should've been for the jacket that was half off. This is a complete scam that they use just to get you to make purchases from them when actually they have NO intention at all of ever sending you the discounted item and when you call to question it they just tell you that it was no longer in stock. Don't waste your time buying from this bogus company.

    I made an online purchase of 6 packs of Nike socks on 4/15/2024. I found out that I do not need them due to sizing. The socks are in the same exact condition I received them, unworn/unopened/unused. Today I requested a refund via phone (per the website) and was told by the customer service representative "Your order is considered a Bulk Purchase because you purchased 4 or more of the same item". The website does not indicate a specific number that will make an order to be a Bulk Purchase. I made the customer service representative aware of this and she said, "Well, on the website it says 'repeat purchases', and since there is an 's' on the word purchase, that means it's plural". WHAT?!?!?! Plural means greater than 1, even the number 1.0000000000001 is greater than the number 1. So is it more than 1 or 4 of the same item? I requested to speak to a supervisor but she provided me with the Help Department email address. I immediately contacted the Help department via email, only to receive a same generic response. It's not good business to provide vague written policies, and when questioned by a customer for clarification, only vague inconsistent verbal answers are provided. I am clearly within the 30 day refund window (per their website) and I just want the refund for the items. The pictures attached indicate the bulk purchase policy. And even on the actual product listing, it does not indicate bulk purchase amount.

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    9 years ago

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    6 years ago

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    20 years ago

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    14 years ago

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    11 years ago

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    11 years ago

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    12 years ago

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    9 years ago

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    8 years ago

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    9 years ago

    Crystal & Diego Are Really Good Employees . thank you guys for your great service. You were awesome

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    13 years ago

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    10 years ago

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    Employees are very cool helpful too.

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    Lucky Feet Shoes

    Lucky Feet Shoes

    4.9(277 reviews)
    2.9 mi
    $$
    Walk-ins welcome
    Family-owned & operated

    OMG I love this store so much!! I had plantar fasciitis last year and all of my running friends…read moretold me that I need to get the right shoes and to go to Lucky Feet ! I honestly never felt like spending money on running shoes but they were like you need to do this and get the RIGHT SHOES since you could barely walk! Right when I walked in there, they helped me immediately with so much kindness!! They have this easy technology where you step on this pad and it tells you what type of foot you have and once I did that they brought out the types of shoes that would fit me the best! The first shoes I tried on were the best shoes ever they were a pair of HOKAs and it felt like I was walking on a cloud!! Mind you I could barely walk at this time because of my plantar fasciitis and it felt like a miracle! They also gave me insoles that made it so much better which I didn't even know it could get better!! I bought them and six months later I came back to get another pair!! I just bought a third pair today and was not even expecting to do that. I just went in to buy new insoles but because they were so kind and personable I was like what the heck I don't mind getting another pair because they're so amazing here!!! So thank Aly, Angelica, Stephanie!! You all the best!!! Thanks to y'all I can walk.. and RUN AGAIN!! Yayaya!!!

    Lovely to find a store with good service & knowledgeable staff & this place offers both. My…read morehusband came in for athletic shoes and was presented with a few options and a clear explanation of the shoe's structure & capabilities. It was a thoughtful process we didn't feel rushed or pressured, just informed. Kudos to the staff and the owners who take the time to train their employees. Highly recommend Lucky Feet Shoes!

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    Lucky Feet Shoes
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    Shoe Palace

    Shoe Palace

    4.1(26 reviews)
    3.7 mi

    I went in on Monday 4/21 to exchange a pair of shoes and make a new purchase 2 graphic tshirts. I…read morecame back to exchange the shoes for a smaller size and return the tshirts they didn't fit my son on 4/22. I found the shoes and the cashier asked if I wanted to choose different shirts- I let her know the store didn't have anything I preferred because most other options had provocative graphics for my 13 year old. I was told I had to get a store credit because the exchange from the previous day and purchase were on the same receipt. I asked to speak to a manager and the young female cashier said she was the manager conveniently. I mentioned that she processed the transaction the day before and never mentioned that a refund was not an option if I completed the exchange on the same transaction. I had my son come and pick out something because I didn't want a store credit since I won't be coming to this store anymore. I let her know that as a "manager" and being in customer service she should have let me know that if I wanted to be able to return the new items I needed to process two separate transactions. She said looking down the entire time I will take that into consideration. I didn't want to argue because she was clearly young and lacks experience dealing with customers, as well as experience using a POS system. As a manager she has the ability to override things the system won't process. Especially since she failed to mention the day before that the exchange would be the only future option. Definitely recommend training considering the location of store because that interaction could have went a different way considering her attitude and demeanor. I'm also guessing because they have a security guard sitting in the front of the store they are used to people being unruly. I won't be shopping here ever again.

    Customer service was surprisingly good…read more My 11 year old needed new kicks. Brought him in, they helped him, we left happy.

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    WSS - shoes - Updated May 2026

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