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    WSS

    2.4 (56 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

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    Michael M.

    Awful!!!! Ordered a pair of Nike's for my son. The shoes were less than a week old and the stitching on the left toe came apart. They will not accept any returns for worn products. In other words, they do NOT stand behind the products they sell. Completely shitty experience, stay away!!!!

    Shoes came out to about $90 bucks! A good price!
    Ray H.

    I came to pick up some shoes here. Not in the best location in long beach but just watch you're surroundings. They have TONS of shoes, shirts backpacks and more here. I assumed this place has had its share of people stealing as they have two security guards at the door now. Anyways as i was browsing for shoes i found the ones i liked. They had the size i was looking for and i was on my way. Prices are good, better then going to the mall and paying $150-$200 for a pair of shoes, i always visit a WSS location first. The cashier was nice and pleasant at checkout. Its also a good place to bring kids due to a huge selection of children items.

    Shows items delivered.

    BUYERS BEWARE! I hope this review keeps at least even 1 person from getting scammed by their BS marketing tactics. They clearly state on their website that if you purchase this particular jacket that you will get the 2nd at 50% off the listed price. They then allow you to make your purchase and deliver the 1 jacket for full price and cancel the one that you should've received for 50% off. Mind you they don't issue your refund right away and you end up having to wait over a week for them to return the money that they charged you that should've been for the jacket that was half off. This is a complete scam that they use just to get you to make purchases from them when actually they have NO intention at all of ever sending you the discounted item and when you call to question it they just tell you that it was no longer in stock. Don't waste your time buying from this bogus company.

    I made an online purchase of 6 packs of Nike socks on 4/15/2024. I found out that I do not need them due to sizing. The socks are in the same exact condition I received them, unworn/unopened/unused. Today I requested a refund via phone (per the website) and was told by the customer service representative "Your order is considered a Bulk Purchase because you purchased 4 or more of the same item". The website does not indicate a specific number that will make an order to be a Bulk Purchase. I made the customer service representative aware of this and she said, "Well, on the website it says 'repeat purchases', and since there is an 's' on the word purchase, that means it's plural". WHAT?!?!?! Plural means greater than 1, even the number 1.0000000000001 is greater than the number 1. So is it more than 1 or 4 of the same item? I requested to speak to a supervisor but she provided me with the Help Department email address. I immediately contacted the Help department via email, only to receive a same generic response. It's not good business to provide vague written policies, and when questioned by a customer for clarification, only vague inconsistent verbal answers are provided. I am clearly within the 30 day refund window (per their website) and I just want the refund for the items. The pictures attached indicate the bulk purchase policy. And even on the actual product listing, it does not indicate bulk purchase amount.

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    7 years ago

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    20 years ago

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    9 years ago

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    14 years ago

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    9 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    12 years ago

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    9 years ago

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    9 years ago

    Crystal & Diego Are Really Good Employees . thank you guys for your great service. You were awesome

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    8 years ago

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    13 years ago

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    11 years ago

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    Page 2 of 2

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    The Best Screen Printing & Embroidery

    The Best Screen Printing & Embroidery

    4.7
    (262 reviews)
    16.1 mi
    $

    Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

    The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

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    Custom Screen Printing
    Custom Screen Printing
    3D Embroidery on Hats
    3D Embroidery on Hats
    Multi Color Screen Printing

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    Multi Color Screen Printing

    WSS - shoes - Updated August 2026

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