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    Industrial Shoeworks

    4.9 (54 reviews)
    ModerateShoe Stores
    Closed 9:30 am - 6:00 pm
    Updated 2 months ago

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    Daniel R.

    First time shopper here and first buyer of steel toe boots. Vanessa made it a great experience because she offered feedback. I was first interested in the 6" Thorogood but the top was pinching me. I ended up buying the 8" flat bottom Thorogood. Thanks!

    Came in for new work boots and Evelyn was very helpful. She Helped me select the right boot for the job and made sure that they were a proper fit and was really patient. I will definitely be back for the next pair

    Great
    Junior D.

    Industrial Shoe Company located in the city of Wilmington on Anahiem street they have a lot of boots for the work force. Here you can get some steel toed boots at a great price. Comfort for your feet is a investment that you always wanna think about. Also they have socks and shoe inserts which really help your feet. Staff was friendly and helpful this is a comfortable feet location

    Dr. martens! Comfy working shoes!

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    2 years ago

    Great service from Evelyn. She took her time with me although it was busy, and really took care of my questions!

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    3 years ago

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    9 years ago

    Business owner information

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    8 years ago

    Miguel was very knowledgeable and helpful. Great selection and reasonably prices. I definitely will return for my next pair of work boots.

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    7 years ago

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    9 years ago

    Above and beyond service, great selection of boots and shoes. Worth the trip. Friendly and helpful staff.

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    9 years ago

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    9 years ago

    A great selection, the best service. Miguel is a pleasure to deal with. Would not think of going anywhere else for my work shoes.

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    9 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Industrial Shoeworks

    Review Highlights - Industrial Shoeworks

    Miguel is very knowledge about the products and will make grwat suggestion for you based on your needs.

    Mentioned in 13 reviews

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    Road Runner Sports - 4/29/23 Need a new pair like 3 months or so ago!

    Road Runner Sports

    4.2(456 reviews)
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    Ruben helped my brother and me with all our questions. His attention to details, friendliness, and…read morehelpfulness blew us away so much so that we wanted to leave a review just for him. After a car accident, I personally haven't been able to drive, so walking has been my mode of gaining agency in my day. During this rough patch, Ruben made us feel so welcomed and his service was SUPERB. We will come back and continue referring people to Road Runner just based on our two experiences with Ruben!

    Update: After I left this review (that I also left on Google), Road Runner Sports asked me to email…read morethem. I did, and I was later told that the Torrance manager and team had "touched base" with me, which is inaccurate. The only interaction I had with the store after my purchase was when I returned the same day to try to return the shoes. No one from the store ever contacted me afterward to follow up or try to resolve the issue. Unfortunately, no resolution was offered. Still the worse experience I've ever had. AWFUL AWFUL AWFUL. ---- Road Runner Sports started as a promising experience but turned into one of the most frustrating customer service situations I've had. I came in to buy running shoes, and the initial process seemed great. The associate scanned my feet (which was actually pretty cool), had me try insoles, and brought out three shoe options that fit my profile. However, communication was difficult, he was mostly mumbling, and I had to repeatedly ask him to clarify what he was saying. When I decided on a pair of ASICS, he immediately tried to upsell the insoles (around $120), even though I had only tried the shoes with those insoles, not with the original ones. That felt a bit misleading. At checkout, he also pushed the VIP membership, saying it would give me 90 days to try the shoes and return them if needed, making it sound like that flexibility depended on being a member. We declined. When I got home and tried to run in the shoes, I couldn't even last 90 seconds, they just didn't work for me. We called the store (using the number listed online) and were told that as long as the shoes looked brand new, we could return them. That gave us confidence to go back. Unfortunately, the in-store experience during the return was completely different. The associate told us: * The shoes did not qualify as "brand new" * We could not get a refund to the original payment method unless we were members * The only option was a gift card Then, again, we were offered the membership as a solution. The inconsistency between what we were told on the phone and what happened in-store, combined with the repeated upselling, made this a very frustrating experience. What started as a helpful, professional fitting ended with unclear policies and poor communication.

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    2/22/25 Where it fits into my feet

    Industrial Shoeworks - shoes - Updated May 2026

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