I bought a pair of shoes here for my neice for Christmas. They were all very kind and helpful when it came to making a decision. I recently came back in two days ago to get myself a pair of hiking shoes. They had what I was looking for. Everyone here was good when it came to helping me. All around I felt it was a good service and would recommend them read more

Placed an order at 9am in the morning for pickup in store it's currently 7:15pm and I still haven't gotten an email confirmation I called the store and no one answered. Great. read more

Good enough for me. Work boots for 50 bucks on sale. Sadly for women not plenty of options, basically just one, though they had my size which is pretty small. They aren't the cutest aren't the most comfortable...gonna see about the return policy because I could get better for the price. Pretty similar to DSW but its all working/athletic type shoes. read more

Let me start by saying this location had a good selection of women clothing. On Saturday, I visited two other locations prior to going to this location as I was on the hunt for women clothing. I had received some Christmas gifts and returned them so I wanted to get some Michael Jordan women clothes. This location actually had the best selection and a way better woman shoe selection than the other two locations I visited earlier that morning. The service was good, seemed as if they might have been a little short staffed, but all customers seemed to be very patient. read more

4/17/25 Everybody/staff managers sign says they close at 9pm we arrive 805pm they said "due to especial event" employees have bad temper /attitute manager came to door and escalated the situation we where like 10 people waiting and they didnt let us in read more

It was a very nice experience...and I hope this will get the general merchindise suppliers our businesses need to succeed in doing business with as we ourselves in ourselves business wise also.so we are interested in whole sale supplier.call (612)213-73-10 read more

WSS - Looking for any and all general merchindise suppliers in the downtown losangeles district.call me 612 213 7310 thank you - Shoe Stores Near Me - Inglewood, California

Dajon is the man! We were bummed that we couldn't get the Dodgers World Series hats. We went from store to store and couldn't find anything at all The other stores kind of blew us off when we asked. This man went out of his way to make sure we were taken care of. From calling one store to another, he literally didn't mind at all. It is so rare to have people in retail tend to you in this manner. He went thru their internal system found us a store that had them then get the hats shipped to us at no cost as a one time courtesy. You honestly just don't see this type of customer service anywhere. Dajon, thank you for kindness & professionalism. read more

Unprofessional, I was charged twice and the assistant manager Luz did not manage the situation appropriately. All she said was "call me tomorrow and we will figure something out". I had to call my bank in order to get my refund. read more

Cashier was nice and bilingual. The only issue they don't answer the phone calls. Star is for cahier not customer service on the phone. I was not able to talk to anyone read more

I was very impressed with the interest that Angelica showed in me and my purchases. Not only she did search for the shoe size I needed but she also check other stores for the sizes I needed as well. When I changed my mind about one shoe and chose another, she patiently looked for the shoe in the size I needed. She did this with an awesome attitude. She didn't make me feel as though I was annoying her. Another thing that impressed me so much was the professional attitude in Dajon. A customer was very rude towards him when he went out his way to help her. She was very sarcastic, picky and rude. He was very professional about the situation and didn't get out of character. I respect him so much for his attitude. Also the courtesy officer named Dawrin made customers feel very welcomed as they entered into the store. I also spoke with an officer by the name of Ishmael over the phone the night before to verify if a pair of shoes I saw online were on sale in the store. He took the time to get the Sku number from me and verified that they were there. I love the customer service here and will definitely be returning read more

****FYI**** They honor the checking discount when you checking. Just show the cashier your phone. read more

WSS - Shoe Stores Near Me - Inglewood, California

The two stars are for the lady cashier with a nose ring. She couldn't be discrete about her zero desire to be helpful. I placed my order online to pick up in store, but I was already there so I thought I would ask if my order can be processed already so I could take the shoes with me. I stood in line for sometime, and when I approached her and explained she immediately and without hesitation told me "oh no, we can't, the order is not in the system yet" I was like, what?? How do you know if you haven't even looked it up?? So, I guess she realized how bad that was and said" yeah, I'll look it up, what's your name?" I told her my name, she gave a quick finger touch to the computer screen and said "yeah we don't have it in the system" could I believe her at this point? NO. Would she have admitted the order was in at this point? NO. read more

I have never had someone take care of me like Valerie did at this location. She brought me 5 pairs of shoes in a 3 min span and did not complain. Then after the fact, she was everywhere and took the initiative. She needs a promotion. read more

I love the clearance rack but aside from that the shoes really aren't a good price. You can get sneakers cheaper on the internet so what I usually do is I go to WSS, find a pair I like and try them on. If they are a good fit I order them online. It seems rude but the prices here are not good. I've been here three or four times and as far as the sale staff goes I had one guy who was really nice and another time I had a woman who pressured me for a sale and kept wanting to bring me shoes based on what she thought would look good on me which was soooo annoying because the shoes were loud and color and wouldn't match the clothes I typically wear. The selection isn't as bad as other Yelpers have claimed. They have a solid selection but there have been multiple times I have asked to try a pair of shoes on and they didn't have them in my size. Though I do recommend coming here and checking the clearance section. I even talked with a manager the last time I was there and I asked if I could get a discount if I bought multiple pairss and he agreed to take $15 off the three pairs of shoes I ended up purchasing. Parking isn't bad. If you love shoes then check the place out and maybe you will have luck. read more

This is my go to store when i am looking for shoes. They always have what i am looking for plus more. They have great deals. I recently had a problem with wrong pricing, and i do want to thank the manager (i believe she was the manager) for helping me and getting my problem solved. She was very nice and professional. I didn't get her name, but Thanks!!!! The employees always greet you and acknowledge you, there is always some one around to help you. read more

First off I want to say that I was a bit skeptical about online orders, however Bryan(Brian) not sure how it's spelled answered all my questions in a very professional and friendly manner. He was very efficient in allocating my merchandise assuring it was in stock and ready to be processed for me to pick up. Liz was very courteous and professional as well. These two employees demonstrated above and beyond superior customer service skills. Thank you both very much. I will definitely be a returning customer to this storem read more

Workers follow you and look down on you as a customer. I honestly left stressed out. Felt very uncomfortable. I wasn't able to shop and enjoy it. They made it seem as if I was trying to steal something. I dont feel comfortable shopping here. I have a career and money to pay. I don't need to be treated as a theaf. I heared one of the employees describe over the walkies my outfit and when I was trying to try on my shoes they litteraly came near me and stared at me. And my 5 year old son kept asking why they kept looking at us this way. If a child is able to notice that means you are over doing it. Also 80% of the store is for men's shoes only and 10% for kids. And 10% women's shoes and they don't have much of a variety as the men's shoes. To top it off employees are on their phones instead of helping customers. read more

Lelilani and Carlos are amazing very helpful and courteous. They went above and beyond to make sure I was able to find something for my event. Very appreciative read more

Word of advice to the women, if you plan to go in, do not take your purse or large handbags. The last time I went in there with my tote bag, they checked it. I'm sorry, does it look like my tote bag has extra crap in there, whence I came in with a near empty bag. There was this other WSS location that checked my purse. Seriously, if they're so worried about theft, tell people to not bring bags inside! While you're busy here checking bags, maybe you should have your employee(s) walk around sticking around to people to prevent theft and have your bouncer guy at the front door. After this happened, I have only gone back to a WSS chain maybe thrice, one of the locations being the one I'm reviewing. Yes, I left my purse in the car. If you want to see my pads just say so. read more

This manager today told me I can not use my YELP coupon on Retro Jordan's 9 but the coupon does not say that!!! $10 a $50 purchase and I paid well over that!!! Was he right or not!!!! Please respond because I feel cheated read more

WSS - The manager told me I can not use my YELP coupon on the Retro JORDANS I bought today!!! I'm upset, it doesn't say that on here!! - Shoe Stores Near Me - Inglewood, California

This place is atrocious. I literally left this place 5 minutes ago. The customer service sucks big time. These people have jobs yet aren't doing them efficiently or effectively, yet we wonder why certain people get the kinds of judgements they do. It's so unfortunate, the security officer at the door called for service after 15 minutes no one came then I happen to see a young Hispanic girl who worked there and asked her questions she was absolutely no help. Would never ever come back to this bullshit again. I wish I could give this place a negative 5 stars. read more

I came for 1 thing and I ended up buying more. Good sales. I just hated the long line.

workers there are not helpful, and I waited in line for a long time when there was only 1 costumer in front of me. Really bad experience.

Awesome customer service since the minute we walked in! We were greeted when we walked in, was asked for help constantly, and the cashier was extremely helpful at the end. She went above & beyond to help us! They always have good selections, therefore, we found what we were looking for! Overall, our experience is always a good one at this location. read more

Asked to not bring the diaper bag at the door. No one helped me find shoes. Found nothing I liked anyway!

This place is full with lots of shoes for the whole family. they do let you use coupons and your rewards card to get more of a discount .they do have a few workers this store is a big department store located alone the store does not carry a lot of bigger shoe sizes for women or men they also don't carry a lot of New style . They do have a security guard and the whole place is clean. read more

Awesome excellent customer service Alex very helpful place is nice well lit and berthing is in its place place clean read more

WSS - Shoe Stores Near Me - Inglewood, California

Each and every time I come into the employees are very pleasant and helpful. Customer service is always on point.

Man did I have a great experience walking in my first time here....BUT one guy named Jonathan was really the main reason why I'm even writing a review which I never do BUT someone like him should be truly recognized for his hard work. First off I drove almost 2 hours(mostly traffic) for these shoes that I asked him to hold which he said he can for 2 hours. Called him and let him know that i would be late which he did not mind and said he would still hold them for me when I get there and appreciated me calling and keeping him updated. So when I GOT THERE, I was wet greeted by everyone there. Nice clean smelling environment as u walk in! Then Jonathan came up to my gf and I greeted us and answered all my questions made sure that my girlfriend & I were good and even after still came back and offered to look for any specific shoe and size which I never had seen a WSS employee do. This Inglewood store is truly lucky to have such a great employee like Jonathan there. Went above and beyond to make sure that my experience there was great & on top of that he was working a double shift from what I overhead his coworkers talking about but I wouldve of never guessed. He was in a great mood and just all around a great example of what a great hard working employee is. Hard to find nowadays but WSS give this man a promotion!!! Lol but thank you guys Jonathan I truly appreciate your help bro and I hope to one time maybe go back another 2 hour drive just to experience that kind of customer service again. Thank you!!! read more

The selection here is sparse. Unfortunately for the surrounding area, this store is a frequent victim of loss prevention failure. However, the gem of this store is the clearance aisle. For the fashion forward (and wide footed like myself), you can find shoes just out of season or some versatile pieces in leather, mock leather or canvas (usually in a sea of b-ball sneaks and boots). I recommend asking for Simon H. at the front desk; he's great with customer service. read more

Worst customer service !!!!! i went there and this guy name ben idk if he was the manager but he was rude couldnt even offer me a deal....

today i went into wss on century and the cashier ricardo didnt acnowledge me as a customer he had no customer service skills , he rang me up while talking about his personal life with his co workers and didnt bother to thank me for my purchase or ask about my points . read more

worst wss ever , i kept calling to ask for a pair of shoes the guy was stupid or something , i literally said black shoes and gave him the style number and he asked what color and then i kept getting hung up on. super rude store read more

One member in specifics, D'Mya, was extremely helpful. She took time out of her busy schedule to find the shoes I was looking for. They didn't have them, but she apologized and thanked me for choosing WSS. Great employee. read more

Worst Customer Service Ever ! Do not recommend coming here at all . If you can find another one in the area save yourself the time and energy and go somewhere else. They try to give you a very difficult time over the smallest situation. NOT THE TYPE OF PLACE YOU WOULD WANT TO SPEND YOUR MONEY. You'll thank me later read more

Very affordable for the shoe type as well as quality. Moderate to decent shoe selection. All styles.

Definitely recommend!..I was looking for some adidas shoes drove 15miles ,I walked in and was greeted by every employee.I was ask if I needed help by a young guy by the name of DAJON (great kid) he was every helpful I was telling him what I was looking for we looked around for 20mins but wasnt able to find them then he ask one of his other co-workers (ANTHONY)to help out ,ANTHONY helped out for another 20mins called different location looking for them.i just want to say that these kids hard work should be appreciated!!..they were polite,well spoken had a smile on their faces and they knew their inventory OHH and it's Christmas time which means it was super busy and still 5-STAR service read more

I had a bad experience when I needed to return a pair of shoes that my daughter didn't like. I walked in with the WSS bag and the security guard at the door immediately asked what I had in the bag and instructed me to go to another security guard at the other door and give him the bag. As I walked to the check out area the first security guard was watching me and communicating via radio headset with the second security guard who was also watching me. Once I got to the check out area, i was required to give the second security guard the bag of shoes while I stood in line for the next available cashier. The security guard was questioning me as to why I didn't want the shoes . It honestly made me uncomfortable and feel like I had done something wrong. Not all of us are thieves and we shouldn't be treated that way. I won't be going back to this location. The next day I went to the vans store and received much better service for the same price in shoes . read more

Got the EXACT shoes I wanted! gave a quick description and bam! The employee was able to direct me to THE exact type of shoe I needed