For six years I used GY tire serv. on Yuma for oil and tire replacement on all four of my vehicles,…read moreand never once was I lied to or given an excuse. Last year I started using GY Tire serv. in Litchfield.The first truck for oil serv. Is a 4X4 w/ large tires and 8in lift. I told them please rotate tires because I will be getting an alignment at a place that accommodate this size truck. When I picked up my the tires were not rotated. ( I marked the tires with white chalk) The tires then were rotated. Second chance: 2006 PU that only gets used about 6K mi. per year and is garage kept Again the tires were not rotated I was told because the tires were almost 8yrs.old ( They are less than 6 yrs.) when I called them out they were willing to do the rotation. It was late and i was tired to wait. Last chance: 2006 Toyota Tires were not rotated! I was told they needed replacing soon.( Tire depth on my paper work on all 4 reads 4/32.) One tire is newer do to a replacement late last yearIt reads 7/32. Thank you GY tire serv. on Yuma rd. for confirming this last week,Thank You.for offering to replace at a prorated price. I will be taking all 4 of my vehicles else where!

Just left this business. The experience I had was unreal. Wait time was over 30 minutes while the 9…read moreemployees were busy socializing instead of working. I was subjected to their taste in waiting room videos... language that would make a convict uncomfortable. VERY inappropriate and downright offensive. Thankfully there were no children present. We're talking very sexually and racially explicit stuff. Unbelievably there were TWO corporate reps there allowing this! In regard to my car, this place tried to rip me off and say there was something wrong with my brakes. I just had my front and back brakes done 2 weeks ago. There is absolutely nothing wrong with my brakes. They were simply trying to drum up business by lying. Especially laughable was when they explained that they thought my brakes seemed "spongy", using a subjective term so as to carefully not point to anything specific which could get them in a lot of trouble with the better Business bureau. They knew there is nothing wrong with my brakes but thought because I am a woman they could get away with flat out lying. To say that I don't recommend this place is an understatement. I'm still in shock at the lack of professionalism and downright abuse of their customers. Suffice to say I will never, ever go there again and DO NOT recommend anyone else subject themselves to this extremely unprofessional, poor excuse for a business.

We were in town for cancer treatments and needed our car looked at quickly. Not only did they do…read morethat but did it free for us. Very caring honest people. Would recommend them every time

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Honestly some of the best people I have ever met in the automotive industry this far, amazing…read morecommunication, honesty, integrity. They recommend a new transmission for my car I explained I wanted a different service internally and they recommended an amazing transmission shop that is just as friendly and communicative and waived my inspection cost as there was a bit of miscommunication on the phone. Just all and all great people, I will definitely bring any of my cars here when they need it.

I went here for several years and several thousand dollars in repairs. I waited to leave this…read morereview until my warranty on all work expired. Unfortunately, everyone works on commission which means if you pay more they make more. After my radiator was replaced they forgot to "hook up a hose properly" and the car rapidly accelerated while I was driving it without any gas and wouldn't stop. I had to put it in neutral while driving and it continued to redline until I turned off the car while driving over 30 miles an hour with all brakes deployed.. It was handled as a whoopsie like many other's experiences here. There were lots of suspicious billing things done. They would charge labor for a temperature sensor that belong to a thermostat which was probably three or four more hours work. (See invoice #1- the part is a temperature sensor with double thermostat and temp labor billed) They marked up parts almost 200% or 300%. When I got diagnosed as needing fuel injectors, they told me each fuel injector would cost $400. They then told me I was stupid for not thinking that parts wouldn't have a markup. That's a 400% up charge. That was the last straw for me. I ended up leaving permanently. After reviewing all my service records, I realize that they did some work twice AND never mentioned it was under warranty. When I requested a refund because they didn't honor their warranty, I was returned the lesser amount that I paid the first time instead of the large larger amount when they redid the work of the second time. I had to request my refund weekly for 6 to 8 weeks before I got it. I've uploaded a few invoices for you all to have a look at, so make your own conclusions.

Mr. Carter came out within 30 minutes of speaking with him on the phone. He was polite and…read morepersonable and got to work installing a new radiator in my 1990 Ford Econoline E350 shuttle bus. I am very grateful for his hard work which will allow me to do more camping over the summer. I not only recommend him, I will be using his services again. Thank you Mr. Carter!!

Cater was prompt and performed service as he said he would. No smoke and mirrors. Found the problem…read moreand fixed it right away. Very convenient. Him and his guy were both very friendly and courteous. I plan on using him again in the near future. A must have in the Rolodex. Thank you guys.

Believe the good reviews, they do solid business and they inspire trust. Yes it may cost a little…read moremore, but it's definitely worth it for a peace of mind.

We had only been to McFalls for tires in the past, but found out that they do general auto service…read moreas well, and take walk-ins (drive-ups, really!). This made them super convenient! They turned out to be a very good value, as well. We will return.

Estimate didn't match final bill quoted 1250 pick up car and it's 1600. Beware. Took over a…read moreweek when told two days.

This is my new go to shop. Nice people and good work. I had a defective part and they called me and…read moretold me. They picked up a good part and replaced it. I was on my way the next day.