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    Aelcim Detailing

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    Response quality

    Excellent

    Services - Aelcim Detailing

    Auto bug and sap removal

    Auto paint restoration

    Aelcim Detailing Photos

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    6 months ago

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    Kenyon Auto Cosmetics

    Kenyon Auto Cosmetics

    4.5
    (541 reviews)

    This is the second time I've used Kenyon for window tinting, both times the services and actual…read morework performed were exceptional. They are easily one of the cheapest in the Valley and do great work. My issue and the reason I'm rating only three stars lies in the communication and responsiveness I received from the owner. I had an appointment for Wednesday 8/5/2026. I dropped off after hours and utilized the night drop box which was no problem. I let the owner know what I needed and that I'd like the invoice sent to my email and the key left somewhere we agreed to because I wouldn't be able to get the car until after hours. He told me about Zelle payments to avoid a fee, I told him I wanted credit card points so he agreed to send me an email invoice and told me all of that was no issue. We texted about a wrap for a different car to which he requested to call me about, we spoke about the wrap and pricing, then I reconfirmed that I will be picking the tiny vehicle up after hours, he said to Zelle him, I informed him again about the invoice and he agreed again. He texted me asking if I could meet him at 5:30 to pick my car up and to Zelle him the money. I informed him for the third time now that I would like an emailed invoice and I was going to pick it up after hours. He then tells me at 5:15 he is driving back to the shop and what time can I pick it up. I told him I am not off work until 5:30, so the earliest I could be there is 6:10. He responds at 5:47 asking if I can be there at 6:30, I text him back saying I'm already on my way and will just wait until 6:30. I arrive at 6:10 and inform him I'm here and waiting until when he is ready for me. 6:30 comes, no response, 6:45 comes, I text him again asking if he is still meeting me here. 7:00 comes and I call him, he asks "Can we reconvene in an hour", I let him know I've already been waiting 30 minutes past the time HE told me to be here, on top of the 30 minutes past drive it took to get here. He finally shows up a bit before 7:30 for me to pick up. He asks me to Zelle again, I inform him once again I am going to be using a card. He tell me the total and I pay. As I'm leaving he asks me when I wanted to do the wrap on the other car, I tell him based on my experience today I'm no longer interested in his services and don't trust that I will be communicated with properly. We talk back and forth, his excuse is that he was spoiling his girlfriend all day and time slipped away from him. He offered to give me a free windshield visor (for my cracked windshield that I already told him I didn't want) and an unknown discount on the wrap I was no longer interested in. The only time any accountability was taken was when I told him there was a problem after the fact, even a 5%-10% discount for wasting my time would have made up for it. This entire situation could have been avoided if he just sent me the invoice before closing, I could have used a spare key to get the car and then just gotten the key later. He was more interested in selling me a wrap and trying to force me to Zelle than actually providing quality service. I'm not asking for you to respond instantly or remember every detail about ever customer but when I ask you to send me the invoice via email and three messages later you ask me to Zelle, it's obvious you aren't paying attention to anything I'm saying.

    Excellent job done. Fast service as well. Highly recommend to others. Good price as well.read more

    Definitive Detail

    Definitive Detail

    5.0
    (16 reviews)

    I got a bunch of sap on my truck thanks to some very inconsiderate trees in Prescott. Knowing full…read morewell how deftly organics can chew through a nice coat of paint, I wanted to get it cleaned off quickly. Most places I called had waits up to a week out, but Definitive was ready in a couple days. Stephan said he'd be at my house at 8am and damned if he wasn't there at 8 on the dot. I noticed they didn't employ a two-bucket washing method. If that bothers you, just a heads up but my truck was pretty clean to begin with (apart from the sap) so they went ahead and pressure washed it. Afterward they polished and waxed it. It wasn't at the level of a paint correction specialist but for the price I could hardly complain. They even cleaned up the frame rails inside of the wheel wells On god, the car looked like it just rolled off the lot. Well done, Stephan and gang. I'll be coming back for your business again and recommending you to everyone who asks.

    I sent out a request. I'm a first response, if reasonable, I'll use you. These guys responded…read morequickly and said they could detail our truck that same day. A soda can had fallen out of my backpack and exploded the day before, hence the reason I was looking for a detailer. Not only did they come the same day, they split the job between our work and our home so we could finish our shift. The truck is fabulous clean! Removed the soda, grass and dog hair. This is a busy truck between dogs and football, it was pretty messy. They did a great job! I wish I would have taken a before and after picture. Thank you so much!

    Aelcim Detailing - auto_detailing - Updated August 2026

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