Wright septic was out in Oct 2024 to pump our septic that has been running fine for 13 years. Figured it was time to do it just incase. After spending $500..and told we were good to go.. yesterday Jan 2026, the showers backed up. Had a plumber come out thinking there was a clog somewhere and a snake would fix it, he discovered that the other end of the septic tank was never emptied!!! NOW we have to spend more $$$ to have that taken care of!!! IM SO PISSED read more

I just spoke to Lori who answered the phone and she was just as nice as can be. This company was readily available to take my order even on a busy holiday season. read more

I purchased a home with a septic tank, I called and advised them of my toilet making a burping noise and the staff on the phone, I didn't get her name but she told me it was definitely time for a service clean out. Victor one of their technicians arrived, was super polite, thoughtful and informative on the process. I called around 5 businesses and they all stated I was out of their service area or they were charging over 100$ more than Wright Septic. Very pleased I will definitely be calling them again ! read more

Rude phone person. Like of personal approach. Service tech didn't inform me they reached the point to charge over estimate

This will be the fourth time we've used Wright Septic services. They are always courteous, professional and ready to answer any questions about maintaining the septic. Since my parents place odd almost 50 years old, it take a bit more to maintain the older septic and there's no other company I'd use. read more

They came out quick and had the septic tank pumped out In no time. I had no issues with any of the work completed.

Horrible service I came across them again after three years of them not responding. They owe us $900 refund on a septic fan installed our home aside from that not giving the refund that they promised when they installed the septic system they installed it as cheaply as possible with cheap materials, and still charge the full price and then they have to keep our refund. No respond No nothing except for the very first time and they said the check would be out. That never happened and no more response from them. One other important thing they do a lot of work for realtors and for people selling and buying their homes because they know that once the deal is done, they can wash their hands and walk away. Because the new buyer is just gonna let it go most of the time. The seller they don't care they're gone and over with these people check the reviews. They are one lousy company. read more

They are rip off artists!! They came out on behalf of the buyer for my property to certify my Septic tank and lied to my face saying they couldn't certify it because it doesn't work. They try to tell me that it was full and going to back up into my house at any time. They wanted to over charge me for pumping it, thinking I would fall for their scam because "I'm a woman and I don't understand such things" they were sadly mistaken. They didn't even dig where they needed to do their inspection. Then they tried to say since it failed certification that the law states they have to hook it up to the city sewer system. There is no such law as we did our research. They dont even deserve 1 star!! I denied their work and called my guy at County Wide Septic. read more

Paid $26,000 for repair of two existing septic systems for escrow. One didn't work after it was done. New owners and myself as the seller, repeatedly called to have the one system fixed. Their response was "sue me". Don't use them!!! read more

The team that came by this morning -im terrible with names but I think it was Miguel, 100% professional, kind, and courteous, and informative. I learned more today about my septic tank than I did from my home inspector. You can't beat the price. We are officially returning customers. You'll be hearing from us in two years God Bless read more

Whoever is answering the phone today is the MOST RUDE woman I've ever spoken to! I just called around 10:25am 6/26/20 about being incorrectly billed and she was so terrible! You need to work on your customer service lady! read more

I had a total septic system failure . Water backed up all toilets and showers .I found Wright Septic on Yelp . I called and made an appointment for a few days out so I would have the time to expose the Septic tank covers. On the day of the appointment Steve and Bob showed up on time, Steve maneuvered his big truck in reverse down my 300' driveway got positioned and started to pump my septic tank that was full to the top . Finished in no time at all cleaned up and they were on the their way. My system is working perfect. I will always use Wright Septic, Thank you, read more

Wright Septic has taken care of our needs since they installed our Septic back in 1990 when we built our house in the Hemet and San Jacinto Valley. We have been served now by 3 generations of the Wright family as recently as today 9/30/21 by Steven Wright. Who was helpful in solving our problem. You cannot ask for a better company to take care of your Septic problems. Thank you, Helga Noteboom read more

My parents had a septic collapse a few years ago. Old home & original tank. Wrights came in & removed & replaced it in NO time! Well, I live here again & needed it pumped. The guy pumped it (with like almost NO smell)! I remember apologizing to neighbors in the past. I explained that I needed a crash course. He was LOVELY! I explained I didn't know about this stuff. He gave me tank size, when to treat & pump times. So helpful! I DEFINITELY RECOMMEND! read more

Lowest price to get septic tank pumped. Price for Redlands is $285 for the first 1000 gallons. $.25/gallon there after. I requested a quote on Yelp and Lori was clear and direct about pricing and what needs to be done before they arrive to pump the tank. I called on two separate occasions and she was able to help me and answer all my questions. She was able to squeeze me an appointment in two days. The guy came on time(within the given 2 hour time frame) and did the job in less than 20 minutes. One thing they can improve on was I requested the person who was going to come on site to pump the tank to call me beforehand but I think they forgot to do that. I would still recommend Wright Septic! read more

Wright Septic does excellent work and is fast and reliable. Christi will take your call and explain everything intelligently and pleasantly. David Thornton is the outstanding foreman - he really knows septic systems, and his son also works there and does excellent work. As a 34 year experienced real estate broker in this area I really appreciate their reliability and integrity. When I need septic work done for my clients they are my only call! Caroline Collins, Temecula Homes and Land. read more

My client used Wright Septic to pump, inspect and dump the tank for a real estate sale. The tank was located a long distance from the truck however they had enough hose to make it happen. They were able to locate the tank using an electronic device. Bob and Steve were the employees doing the work. They were humorous, straight forward and knowledgeable. They got the job done and we learned a few things about septic tanks along the way. Would use again. Thank you. read more

Wright Septic - Septic Services Near Me - San Jacinto, California

The problem started when they showed up he"steven" backed up into our chain link fence knocked the post just about completely over. Did what they had to do drove away with not so much as a can we replace it for you or money back or discount, just nothing, they pretended like it was okay to do and that it never happened as soon as we investigated further there was significant damage I would highly avoid dealing with Wright septic it's been 2 days they haven't tried to call, I've sent pics of the damage done thru emails. I've made repeated phone calls that go unanswered, what a real 1 star company!! don't use them ever!!! Don't say I didn't warn you.. read more

See all

Beware the seller had hired this company for inspection/ emptying my septic tank when I bought my home. A month later I'm calling a plumber up who specializes in septic tanks because of my clogged toilet issues. They informed me the septic tank looked like it hadn't been serviced or emptied in years and was completely overflown and clogged. I had to pay thousands to fix it along with other issues the septic inspector should have known about. When calling wright septic to talk about the issue the woman who answered was very defensive and rude she said she would call me back and never did. Very shady and unprofessional business. read more

First off the rates to get your septic tank pumped are cheaper than others around town. Secondly I was having issues with our septic system. Dave came out inspected my system. He went above and beyond what I expected. Got a great quote Dave and his crew came out did the job in one day and worked their butts off to get it done. I couldn't be happier with the service I got from Wright septic I would highly recommend them for any of your septic needs. read more

We needed a clean-out and certification. They were quick to respond and helpful in getting this done.

Awesome company. Found our buried tank and gave great suggestions to install a man hole for easy, future pumping.

Professional, prompt and courteous service! I highly recommend this company and I will most definitely utilize their services again in the future. read more

Our office worked with this company and got some rude & flaky service. We asked them to come out for one of the properties we are getting ready to list for sale. The crew broke the concrete septic tank lid. It took the manager a couple of days to even come out and take a look at the damage their crew did. We were told by the manager they would provide a bid to replace the lid, but thy never did. The process just kept getting dragged on and on. Price: when we called initially to get a verbal quote for the septic service, we were told one price but once the crew came out, they jacked up the price for the same basic service (not one of those- need to look at it and give final price). Customer Service/Billing: rude with a bad attitude. Definitely not customer oriented. The billing department somehow could not understand thy needed to send the invoice to or office, in our corporation's name to be paid. I am pretty sure every service company should and do know this when they work with other companies. Overall experience is pretty bad, frustrating and we are left with a bad taste in our mouth. Never again. read more

Update: Be sure to ask if there is a fee for them coming out to you. I called on them two days after they were here to pump my tank and turns out they couldn't help me. That was fine since we Noh knew there was a chance of that going in. I was charged $135. Ivan came out, assessed, told me he couldn't help me with our cesspit , gave me some tips on what I could do on my own and left. I didn't have a competitor come do the same for $50 because I couldn't afford it if he wasn't doing any work. A fee for coming out is fine, but $135?? And not telling me about it knowing there was a chance you couldn't help??? That doesn't seem like upfront customer service to me. Lesson learned... two stars were lost in my book for not being forthcoming with such a high fee. Original post: This recommendation starts with pointing out the very fast response time for our quote. ( with in ten minutes) I got the lowest quote by a long shot with these guys. Lori in the office was clear, friendly and professional in answering my questions. I was scheduled for the very next morning! Ivan arrived around 9:30 ( they said between 9 and 11) he, too, was friendly and professional. He was knowledgeable and was able to walk us through the pumping process and gave us great recommendations on how to better care for our system. Over all we got the feel of a mom and pop shop with the quality work of a full blown chain business. We will definitely be calling them back when it's time to pump again. They charged us exactly what Lori said they would and were in and out in less than an hour. ( we hadn't pumped our septic tank in over 10 years) This business worked out better than expected for us. read more

Wright Septic - Septic Services Near Me - San Jacinto, California

See all

Such a nice crew!!! Very helpful, Honest and very respectful!!!!! Highly recommend!!!

Well they did tell me the cost went up, so I should of been more cautious. I will be checking out other companies-$85.00/ hour on top of the extraction fee--seems very high$$- then anything above a 1000 gal tank is another cost $$. Not a problem our tank is not that large. But the person extracted more than our tank holds.?????? The company's representative on the phone was very nice, and did inform me of the increase, they do run on time or the appointment. read more

I've used this company a number of times to pump out my septic system. They have always been very responsive. This morning, I called and got a same-day appointment b/t 2:00PM and 4:00PM. Robert arrived at 3:45PM and pumped out my tank (both sides). He was very thorough and knew what he was doing. Total cost $245. read more

Wright Septic - Septic Pumping Truck - Septic Services Near Me - San Jacinto, California

I called Wright Septic to come give me an estimate to have a line repaired and install two 24" risers in my septic tank. They showed up the same day and gave me what I thought was a fair estimate. A few weeks later I scheduled them to come out, and they arrived right on time with a semi truck loaded with all the heavily machinery needed to do the job. They did all the work in 4 hours and were very polite, courteous, and didn't mind me hovering over them while they were working, answering all my questions. When it came time to pay them, the price quoted was the price I paid. They even went the extra mile and used their bobcat to pull up some tumbleweeds I had in my back yard. They also took the time to show me some incorrect installations I had on my septic tank, and they went ahead and corrected them on the spot to bring it to code. They also showed me some deterioration on my septic tank from it being old since they had it unearthed and the lid off. They weren't pushy or trying to sell me a new system on the spot, they were just making me aware of a situation I had and gave me their opinion on it, which I appreciated immensely. I will most definitely be using Wright Septic for all my septic system needs in the future, whether it's a pumping or a complete system replacement when the time comes. Great job! read more

Stephen and Bob called ahead, showed up on time and were very polite and friendly. They explained everything and worked hard to get the job done quickly. I am very impressed with these employees. If I had a business I would want guys like Stephen and Bob to work for me. Great people at Wright's and a great transaction. read more

The the last ten years I have been using Wright Septic to pump my septic tank. Now that I was selling my house the buyer wanted the septic system inspected along with the certification. So of course, I called Wright septic and they came right out. But what I didn't know was there was a crack that had formed in my septic tank. Ugh with all the stress of selling a house you could imagine the frustration. But not with Wright Septic the drivers were great and on time . The office staff (Lori ) was amazing keeping me informed and walked me through the whole process of getting a new septic tank. And today when the time came to get the new tank in the whole team was on time and also informed me of every step they we're doing. The 3 man team made easy work of replacing the old tank. Wright Septic made a this time and situation for me and my family so much easier to sell our house and move out of state. read more

See all

I hired them to do a septic tank pump and certification for a house I was selling. They showed up on time, worked quickly, and provided me with a written estimate for replacement (the tank was damaged). They even left the area open so I could get competing bids if I wanted. Everyone was friendly and professional, and I would definitely recommend them. read more

I have used this company a few times now to pump our 1500 gal tank. They have already been reasonably priced. They do awesome work, are very nice and helpful and will offer advice. I will stick with Wright and highly recommend them! read more

This company came out to our Redlands home for a septic pump this week. They showed up as promised and we were impressed with the demeanor and professionalism of the crew. They were speedy and efficient. We were given estimates up front and there were no surprises when the bill was presented. Highly recommended. read more

Had a blockage in our septic system late in the day-yikes! Steven Wright came out to our home within two hours, located the blockage and pumped the tanks. Thx for saving the day Lori and Stephen! read more

Wrote a review last year. Sold the house now and realtors had these guys come do the septic rank certification. Got the invoice and they charged me for 2 guys to come dig for the tank. Their policy is 85 an hour with 1 hour minimum. What it should say is "one hour minimum for each guy we send out." One guy could have dug this up easily. My advice is to dig for the tank yourself or clarify how many people they'll be sending out. read more

Worst service EVER!!!!! They RUINED my yard!!! I get that you have a job to do but you should be EMBARRASSED of your work! We work in construction and I would FIRE anyone that did such HORRIBLE work!! Not only horrible work but horrible attitudes of employees from the lady answering the phone to the "manager" who decided to be disgusting and yell and tell us he would just put a Lien on our house. PLEASE STAY AWAY AND GIVE YOUR MONEY TO A COMPANY THAT ACTUALLY CARES!! read more

Though I missed the appointment I made, due to another appointment I made, I was not there to meet them. They showed up on time and pumped my tank. Because I wasn't there to write them a check, they decided to pump the contents back into my tank plus more! NOT VERY PROFESSIONAL! I made a call to the County Environmental Health Department and was told that even though what they did was not illegal, it was truly unethical and very unprofessional. The management I spoke with said it was my problem. read more

Price gouging!!!When you have to get your septic pumped and certified before you can close an escrow they know you don't have the time to get more price quotes!!! Told us it would be an all day job and they were done in about 4 hours and 7k later for a job that should have been about 4K!!! I would not recommend this company at all !!!! read more

Rep came out and gave a verbal bid, along with a business card, promising to provide an itemized bid if I called back to their office. Left several messages at the number on the card to get the itemized bid, but never received a return call. Finally got through to a live person, who gave me another person's cell phone number. Left a message at that number also to give me a call, but that call was ignored too. So if you're looking for a professional septic company to treat you professionally, fairly and with the respect the consumer deserves, better go with another company... read more