we found Wrench Re-Pipe years ago after a handyman installed our Noritz tankless flash water heater after our normal water heater with a tank started leaking. The handyman claimed to know what he was doing but after 2 years we had major problems with the tankless. With a yelp search we found Wrench Repipe and chose him because of his great reviews. He was able to diagnose our problem and also help with the Noritz warranty paperwork. Fast forward to today. Our Noritz completely gave out and the entire tankless was beyond repair because of severe internal leaking. After 8 years we got a call back in less than 15 minutes and the technician was at our house the next morning even a bit earlier than the appointment. After being presented with various options, we decided to go with the best and had a Navien tankless water heater installed. Wrench Re-Pipe is extremely professional and knowledgeable and the work looks fantastic. Not to mention we even received a text message letting us know when they would arrive. This is the best company out there. read more

Oh the joys of home ownership! I've been pretty lucky so far but I had a Very Bad Morning - I pretty much couldn't get ANY water to drain in my house - I knew I had an emergency on my hands. The plumber from the phone book (I know! I panicked and didn't come to Yelp first.) came out, charged me extra for a weekend visit, told me my main sewer line had collapsed and the entire sewer drain line needed to be replaced. The price was a shock and I obviously wanted to do more research before committing that kind of money to someone without a referral. I asked a couple of friends and got a referral to Wrench Repipe from a friend in Norco. Allen did a great job installing a tankless water heater and a sewer clean out for her. She was impressed by his professionalism and integrity as well as his work. Being from Riverside, I totally understand why he had to charge me an out of town / service area travel fee. Even with that, Allen still saved me almost 20 percent over the local LA plumber. And there were no price changes even with some extra work that was needed. I also got an ETA text message every time he was on his way to me. My days are hectic, so that little courtesy meant a lot to me. For the record, I didn't think the Los Angeles plumber was trying to overcharge me because I'm a woman - I think the LA rates are higher than Wrench Re-Pipe. read more

Don't call Allen unless you want to pay a lot of money to hear him talk about how fabulous he is. I called and hired Allen to repair a water leak inside my house. He came right away. He left my garage and some of the house in a mess for the entire 2-3 weeks he was here. He pulled out my washer dryer unit and left deep gashes in the porcelain surface blaming it on the unit because he didn't take the time to figure it out before yanking it out. He said the leak was in some piping behind the unit. That pipe had been capped off for 20 years. I didn't see the leak or what he took out but he said he fixed it. I would have to have the washer dryer reinstalled because he said he didn't understand how it was supposed to be done. I told him I wanted him to use Pex pipe to do the repiping and I didn't want the pipes to show. I came home to an awful mess of piping (NOT PEX) he used the type pipe used on mobile homes and cheap stuff) on the walls of my garage. I called him and he said he must have misunderstood. He said he would take care of at no charge. He also messed with my water heater for unexplained reasons and because everything he touched broke my water heater doesn't have a faucet to make it easy for me to drain. Allen guaranteed the leak was fixed. My son and I checked the water meter and I still had a leak. Since my house was still a wreck with his stuff I told him there was still a leak. He removed my reverse osmosis water system in the kitchen without permission, but offered to install a new one for $450. He broke my ice maker but put in new angle stops for"free". He said my leak was fixed, I paid $5,499. Asked for a detailed invoice which he still hasn't given me. A couple weeks later I told him I could still hear water sounds in the same area and could smell something moldy. He came over to tie up loose ends and told me there were no leaks. He made excuses for all the loose ends and left. I had to pay to have my washer and dryer reinstalled. The movement on my water meter still showed a leak. I was unwilling to pay one cent more for free stuff that didn't solve my problem. The water leak got so bad over the month the carpet was soaked and the baseboard was swelling. I pulled everything out on the other side of the wall and the wallboard was so wet I could just pull it out. I found the leak, in a cold water pipe in the wall. It's been about 2 1/2 months since Allen was first here. I keep asking for my invoice and receipt but it's one excuse after another. He still brings up the "free stuff" he did for me. That free stuff cost me $ 5,499 and I have a big mess to clean up. read more

It's always concerning when you hire a plumber because it can be crazy costly and you can be at the mercy of the job for any amount of time. Allen was hard working, reliable and trustworthy. The job was done well and quickly. I highly recommend him! read more

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We've lived in Corona for over 12 years and having to call a plumber has always been a nightmare. My wife called me yesterday at work because of a water leak problem, but there was no way I could leave and come home. The mixer valve in our shower suddenly broke and water was shooing out of the handle. It was so bad it was causing a leak and water stain on the kitchen ceiling that was below the shower. She called a couple of 'name' plumbers who wanted to charge us an arm and leg for a home visit and inspection. It seems like when you're in an emergency flood situation, they have you right where they want you. My wife was understandably intimidated by pulling names out of the phone book. That's how I also felt because we've had such bad experiences in the past. I read a lot of reviews on yelp, but never thought about using it to find a plumber. My wife did a quick yelp search and found Wrench Re-Pipe. We ended up with extremely professional service and even got a verification phone call when the plumber was on the way. Some of the big name guys were telling me that the 'starting' price for my mixer valve repair was around $500 and they also had an inspection charge / service call, although that charge would be free if we had them do the work. Wrench Re-pipe got me repaired out the door for $150! I was amazed that my wife didn't get ripped off when we were in a bind! Even though these guys are repipe specialists, they still do smaller jobs. I slapped their sticker on my hot water heater so I never loose their number! They're also very quick via email and all their contact info's on their website ("re-pipe" dot com). My wife was also very comfortable with the plumber. He explained in easy to understand language the type of work that needed to be done to fix our mixer valve. After dealing with so many unreliable / rip-off plumbing companies, I'm happy to find someone that didn't try to scam my wife in an emergency situation. My area gets a lot of broken water pipes in the slab. This company's great, I can't recommend them enough! read more

After 3 water leaks (including a slab leak) and multiple plumbers leaving holes in our walls, we knew the next leak was going to be a re-pipe and a search for another plumber. A few months later, another leak occurred. Came across the great reviews for Wrench Re-pipe and decided to go with Allen. He is also located in Riverside, close to the Corona area, so no more waiting for a plumber to fight major traffic. Allen came in and addressed all of our needs. Unreliable copper plumbing/installation was replaced; the water system was redesigned to properly reroute piping and correct low water flow throughout the house; and drywall patching with wall texturing was performed, which blended in incredibly well and left our house whole again. Allen also installed a water softener and water filter system that improved water quality, and will likely extend the life of appliances and fixtures in our home. We had a water softener before and have realized how much we missed it. Allen was great to work with. He is extremely responsive; answered all of our questions; kept us informed along the way; met, and usually exceeded, all commitments; and performed quality work. His crew was professional, and they cleaned up and vacuumed after each day. This was the best experience that we have had with a home improvement project. He is highly recommended! read more

Wrench is a great plumber! Really fast and responsive and at a FRACTION of the cost of the "phone book," "big truck" plumbers. Highly Recommended. I had an emergency need (as this is usually the problem), and after calling around and being SHOCKED by the high prices of other plumbers - I called them. He helped me over the phone, and walked me through a few steps to solve my immediate "emergency" and then they came right out to fix my problem. I knew I was being treated fairly and got real, honest service from a real, honest, plumbing pro. I was originally referred by a family member who's had their whole house re-pipped and I know they are very happy with the service they receive as well. I tell everyone who needs a plumber - to call on Wrench. And they're all nice guys too. Need plumbing help -- CALL THESE GUYS! read more

Our washer drain was clogged and we tried to snake it ourselves with no luck. I emailed Allen at night the day before he stopped by and inquired on the cost and solution. His email replies to me were very prompt. The next day, Allen stopped by to take a look at it and explained in detail the issue so that we could understand it. He seemed very competent, experienced, and friendly. He also beat a quote from another plumber we had. For the amount of time he spent to resolve our clog (which turned out to be a major pain in the butt!) we feel that we got a great deal! Thanks Allen! We'll probably see you again in the future...though hopefully not too near in the future... ;) read more

Allen just came over to fix leaky toilet valve and hose. He did inspection and recommended switching out another and some minor upgrades, a new flapper. He graciously checked water pressure, suggesting a new shut off valve and regulator that will go on to-do list. He takes the time to explain as he goes which is informative and educational. Highly pleased with his work as always. read more

An electrician first introduced me to Wrench Re-Pipe in 2002 and since then I have had Wrench Re-Pipe do major work on three houses and a commercial building. I would never call another plumber. He is simply, THE BEST, bar none. First off, Allen is an HONEST person. Completely trustworthy. He won't try to "sell" you work you don't need like the idiot plumbing company wankers whose ads you hear on the radio. Oh sure, they'll clean out a drain for a hundred bucks and then try to convince you that you need $10,000 more work. Allen is honest and tells it like it really is. Take his advice, always. Second, Allen is a really knowledgeable plumber. He has been doing this for a long time and he has seen just about everything. He knows all the best techniques and uses only proven materials in his work. You never have to re-do anything he does. His work is totally reliable. He does it right the first time. Third, he stands by all that he does and won't leave you hanging. A total pro. Fourth, his prices are very fair and better than the big chain plumbers by a huge amount. Why? He doesn't have to pay for radio spots. He works by word-of-mouth only and stays super busy. Allen is always efficient with his time and work. Smart business model if you ask me. I have another job to do soon relocating a laundry room and I couldn't contemplate ever using another plumber. I am so glad I found Wrench Re-Pipe. Allen is a plumber you can trust. read more

I had some plumbing problems that couldn't be fixed and required replacements, Allen was straightforward and told me right off the bat that he couldn't repair it. I totally appreciate his honesty, instead of being like some others I've encountered who would make up some fake solution just so they would have something to charge me for. He even gave me some great tips on what to look for in new parts. Since he was already there, I asked him to take a look at my shower that had pressure problems. In just a few minutes, he fixed it (which wasn't even part of the original plan). And I thought low water pressure was just something I'd have to live with forever...sigh... what a relief! So since there wasn't really much he could do about my original plumbing problem, he didn't charge me anything for the visit! I felt bad that he came out and didn't end up making any money, so I tipped him 10 bucks. I'd definitely recommend him to anyone! (Oh btw, he looks just like he does in the photo) read more

My water heater decided, after about 10+ years, that it was time to give up the ghost. Hot water is one of those things that you really miss once it's gone, so I knew I had to get on the problem quick. I considered calling one of the big name guys, but I thought there must be a way to find a contractor who knows his stuff and doesn't gouge the person in need. Lo and behold, Yelp to my rescue. I searched for a local guy with great reviews, and Allen of Wrench Re-pipe came up. I decided to give him a call and see what's what with his price and availability. From the get-go, Allen was right on top of things. He worked me into his schedule quickly, and I've honestly never been kept as 'in the loop' with a contractor's whereabouts and time schedule as I was with Allen and his business, done with email and texts, depending. If only the cable companies were as forthcoming and on the ball... Allen certainly knows his stuff, and I felt he was being straight with me about my options. I had previously done some searching regarding prices for installed water heaters, and Allen's price was fair and reasonable. I didn't feel like I was gouged or taken advantage of in my time of hot-water need. I stuck around the house to make sure that Allen had whatever he needed, and he's very approachable and knowledgeable about more than only his job. A very smart guy, no foolin'. Wrench Re-pipe is going to be my first call if I ever get into hot water (or lack thereof) with my plumbing again. Highly recommended. read more

Wrench Re-Pipe Although I live out of state, this company helped my from getting completely ripped off by a local guys. I had my water heater go out on a Friday evening and called around for repair prices and schedules. It was not a fun undergoing. The few people that answered the phone gave me quotes of $2,200 - $3,400 to replace my water heater. But I thought I had seen them at Home Depot for under $500! My Dad in California had recently had some plumbing work done at his home, so I called him to get his input. Like most times, my dad had some great advice. He told me to call the company that did his work, Wrench Repipe, and said the owner of the company had mentioned to always call if he had any questions. So I gave it a try. I was able to get someone on the phone after hours and on a Friday night. And even though they couldn't do the work (I live in NV, not CA) they talked me through diagnosing my water heater problem and then how to find someone locally who ended up doing the new installation at a reasonable price. These guys saved me over $1,000 off my lowest quote! Nice people over the phone and have excellent technical communication via cell phone txting and email. I can't recommend them highly enough! read more

My tenants complainted about having problem flushing the toilet and a back flow of drainage in the backyard. I called Allen and scheduled an appointment with him. He came out to look at the problem and instantly explained to me that it is usually a clog in the main pipe. Since this is a rental property I wasn't able to be there, he offered to come back at a later time did the work for me and then billed me over email. He updated me and emailed me back promptly. and the work completed was great. He also offered to save me some money by sending pictures to me thru email in the future if there are anymore problems so I won't need to drive all the way to Riverside again. Overall his work is great and at a VERY REASONABLE price. He charged me $140 to unclog my main drainage. Allen was very informative and professional. I would definitely recommend him to anyone. read more

Right, THIS is what I'm talking about, people - Quality service in a Timely fashion done by a Knowledgeable & honest person who's not out to fleece his customers, while entertaining them with his humor & interesting stories (The guy has traveled extensively!!). I could go on n on abt him but explaining my situation will reveal more about him & his work.. We've been losing hot water in the shower & my home warranty contractor charged me $45 just to tell me that its becuz our water pressure was 'low' & so, I need to either adjust the regulator ($350) or change it ($450), and to make it look like he did SOMEthing worthy of the $45, he said he would 'drain' the tankless water heater. Turns out, as I knew along, our pressure wasn't low; he had, in fact, reduced it, as Allen pointed out today (Grrrr!!!!) Also, he never drained the tankless water heater at all, cuz I don't recall him using any CLR/Vinegar, a bucket, pump & 2 hoses - all of which Allen used for 50 full mins! Allen knew EXACTLY what the problems were - he adjusted the pressure, drained the tankless water heater & adjusted its temperature, warding off calcium/lime build-ups for the next 1.5-2 yrs, and he didn't charge me a bomb! And we had some funny & interesting chats along the way - Allen's quite a character & should have a show on TV like 'The Nate Berkus show' & 'Holmes on Homes' on HGTV (Any of u in the TV/entertainment biz?!?!) I'm glad I decided to yelp a plumbing service to solve the mystery of my disappearing hot water & even more glad to find Allen - I'm keeping his magnet on my fridge forever! read more

This guy is amazing. I call him up on a Saturday morning after the 4th of July with an emergency plumbing problem. To make a long story short, that same day the problem was fixed!! No more problem. And my tenant thinks I'm awesome. So, I found my new plumber. Professional, friendly, honest, and a job well done for a great price. What else could you ask for? Oh, and Allen even noticed I was a zombie fan and adjusted his warranty to protect me against any zombie attack that might damage the plumbing. So he has an epic sense of humor also!! I give this guy an A++++. read more

Allen was awesome and did a fantastic job on our extensive re-pipe and water system upgrade. We did a remodel of our kitchen and bathrooms on our 1950s house. We decided to do a complete re-pipe to replace our rusty metal pipes and our big water heater with pex pipe and a tankless. We wanted it done correctly by someone who does this as their main business and not just have the general contractor (GC) do it. Allen worked great with the GC doing the other remodel work. They worked together when called for and around each other when necessary. He installed a Navien 240-A tankless water heater that's been great. We've had the clothes washer, dishwasher and shower going at the same time with no problem. He also put in a water softener system with an Industrial Purification Laboratories dual-tank 1.5 cubic foot setup. We weren't interested in a water softener when we started the process. Allen suggested it in our initial meeting. I've taken showers at hotels with soft water and sometimes you feel slimy after. He said the systems he puts in aren't like that. We did some research over the next couple of weeks and found good info that backed that up. I also saw that it would save money because we wouldn't have to be buying cleaners to scrub the hard water off of the shower glass and tile and can use less detergent in the washers. A water softener also extends the life of appliances. We like it a lot. My wife especially likes how her hair and skin feel so much softer. We're really glad Allen suggested replacing the pipe that ran from the water meter to the house. The pipes were very old galvanized steel and ran near an area with a lot of tree roots. He discovered multiple small leaks when he dug it up. That was replaced with copper in a clearer run and now we have much better water pressure. He also added a nice water service array that has two hose bibs and separate valves to run sprinkler lines to the front and back yards. We had our washer and dryer setup reconfigured in the garage. Allen swapped the washer position and installed a new utility sink and drain setup. Now our washer drains straight to the waste pipe instead of into the sink. Because the washer is in the garage on the opposite side of the house from the Navien tankless, Allen suggested we add a pump called a Chilipepper that brings hot water to the washer in the garage quickly. It's not something he sells, but knows it to be a good product. He's right. We push the button and the hot water is at the garage in about a minute. The washer is ready by the time the clothes are loaded in. Because of the age of our house, there were a couple of issues the GC discovered with the drain hookups and pipe paths when the showers were torn out. Allen worked with them to solve the issues so that the new shower drains would connect solidly with the old drain system and new pipes and shower valves fit around the old vent stacks. We're very satisfied with Allen and highly recommend the services of Wrench Re-Pipe. He worked his butt off every day he was there and was pleasant to talk to. He was on time every day and finished the different phases of work when he promised. He was always quick to respond to texts when the GC or I had a question. We had a lot done with the re-pipe, tankless, water softener, water service array, washer reconfiguration, Chilipepper pump and reverse-osmosis system. We're happy with it all! read more

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Purchased a home and 2 days later the plumbing gets backed up in all 3 bathrooms... Toilets clogged, water coming up from shower drains.. haha right. I contact Wrench Re-pipe 1st! Highest rated plumber on Yelp, and there is a reason for that.. Reviews speak for themselves. Allen comes down to check my situation out and tries to locate the Cleanout drain to snake the lines. My house didn't actually have any installed after they remodeled - forgot something? Allen then tells me exactly what the problem is and exactly how I should fix it. Gives me a rough estimate over the phone and via text messaging - which is really nice cause I cant be talking on the phone at work but i need to talk to my plumber! Awesome accommodations! My wife then wanted me to contact the Mortgage company seeing how it was so close to closing maybe they can do something, help us pay for the repairs needed... Mortgage company actually went above their duty by contacting seller and trying to negotiate some assistance. Seller agreed to send "a plumber" NOT Wrench Repipe as I requested them to do... So the plumber they hired came to my house, guy was probably 5ft tall 100lbs and had his wife with him who must have been 5'9 and 300lbs - it was bizarre! Anyways he comes down and tried to snake the lines. He successfully was able to snake the bathrooms after about a couple hours of trying... 1 Day later the same thing is happening.. WTF, right? Contact mortgage company who contacts seller who agrees to send out another plumber, which ended up being the same one... He tried to snake the lines again but at this point i knew what the problem was and told him what Wrench Repipe said needed to be done. He was able to get 1 bathroom working but the other 2 remained the same. Mortgage company then got a hold of the Warranty company and had them send a plumber out AW plumbing - then came and tried snaking the pipes through the SHOWER Drain... Unsuccessfully.... I then do what I should of done all along, Call Wrench Repipe back and have them do the work. Allen showed up when he said he would, did what he said he was going to do! Everything is running smoothly now... Installed 2 cleanout drains to make things easy just in case there is a problem in the future. My pipes were full of ROOTS, so he was able to clear a lot of that out. My kids can take a bath, and we can flush toilets. Wooooo! Thanks Again Allen! Hope I never have to call you again, but i'm glad I have you to call if i do. read more

I have used Wrench Re-Pipe three times now, and he has done a fantastic job each time. Each time coming out quickly and resolving the problem within a timely manner. The first time I used him, I had a ceiling leak in the kitchen, which required replacement of a pipe in the ceiling between the kitchen and upstairs bathroom. The second time I used him, I had a flood in my upstairs bathroom, which resulted from a burst pipe behind the sink. This month, I found a leak in the wall near the garage and kitchen floor that I feared was caused by my tankless water heater / soft water, or, worse yet, as slab leak. Allen determined it was a drain pipe leak located right at the cement of my slab behind my tankless water heater. He had it fixed within a day. read more

I needed a plumber for weeks and had been putting if off due to cost and not sure who I can trust. I love Yelp for all it's feedback so I figure Allen was my best choice. I emailed him and within the hour he got back to me and set up a date 2 days later with a quote. My issue was my dishwasher and sink smelled like rotten egg and everything I tried to do was not working. He came out and did some crazy scouring with power pressure of my pipes to push all the junk out and not with cables but the newer stuff. He even did my washer line since it was in my kitchen also. He noticed my dishwasher pipe was not put in properly and he fixed it for me and said this will help with not getting dirty water inside my dishwasher. He talked to me step by step everything he was doing. So professional and gave me amazing tips to maintain it. Right before he was leaving he noticed my air conditioner was dirty. He turned on the water and showed me how to clean it gently to get all the dirt off. He said that will help with my bill and the house cooling down faster. Which I have noticed that my air hasn't been as cold as it was 2 months ago. I thanked him for all his advise and will use him again and recommend him to anyone. So nice to meet someone who is genuine and nice. He didn't even charge me more for the other things he did which I was pleasantly surprised. Thank you Allen!! read more

Very professional mom n' pop establishment! I've used Allen 3 times now for my investment properties. He rushes to my jobs even though he's juggling multiple other jobs at the same time. His price is reasonable and his workmanship is 2nd to none. I highly recommend Allen! read more

My flash water heater was occasionally turning on then quickly off before failing to come on at all. I called a different local plumber, and his solution was to replace the entire unit (it is only 3 years old). I called Wrench RePipe for a second opinion. He came exactly when promised, and instantly knew that these units act in an unpredictable way when they have internal build-up. One hour later my water heater was back to working as normal (actually better than normal since water was now flowing unrestricted by the build up). Great service from a very nice and professional plumber. I recommend him 100%. read more

Great, the plumbing in the whole house backs up, so I start calling people. The plumbers showing up were total rip off weirdos. My favorite quote was $10,000. NOPE, NOT TODAY. I was actually referred to these guys by a friend that had some major work done, and was told this guy was the no BS type. They were dead on. This company was awesome and even let me know by TXT when they were on the way. They weren't cheap, but they did save me an average of over $6k over other estimates I got. They're honest and a solid company. Thumbs up, they rule. read more

When you call, you speak to Allen the actual plumber. He shows up when he says he will, works efficiently, and doesn't try to up-sell you work. Communication was clear on the phone, in texts, in email, and in person. We had a gas line leak,and he replaced the problem the same day we called, so we got our stove, heater, and hot water heater back up and running within 24 hours of the gas company shutting off our natural gas supply. No complaints! read more

Allen is the man! His fridge magnet has earned a permanent place on our fridge and deserves a place on yours too. Our older home is always full of 'surprises'. A quick weekend project to fix a leaky kitchen faucet turned into a more serious situation, when the fittings I needed to replace wouldn't come off and the fragile pipe in the wall broke. Arrrrrr! Turned off the water 'at the street' and start Googling for plumbers in the area. The other reviews for Allen are spot on, this is the guy you want. I gave him a call Monday and he's out the next day at lunch. He'd finished his morning job a bit early so he texted me that he can make it at 11. A plumber that is early and can text you...amazing! He is courteous, efficient and obviously an expert at what he does. This is the guy you want...no 'coupons,' no B.S., just an honest professional that will give you an honest deal. Call Allen already! read more

Completely clueless that a Tankless Water Heater needs maintenance earned me a leakage. Found Allen here on Yelp where he sits on top. Showed up to replace my leaky unit considering he just got off from another major job can only tell you one thing, his great service is available regardless of time. Advised to have an Anti Scale Filter before the main water line hits the Tankless unit should eliminate my worries. With him you deal with a true customer service not a second rate salesman. End result is simply impressive this Gentleman knows his trade well. Thanks Allen read more

Had a water pipe break over a weekend, Allen came out and fixed it ASAP with no extra charge for weekend. Up front with pricing and great at explaining options and recommendations. Got a hold of him quickly via email. Will definitely be using him again for any future plumbing issues. Has a user friendly website!!! read more

I just have to share my experience with having to replace my water heater when I woke to a flooded hallway and no hot water. With little ones, this is a big deal! I started by calling Home Depot to get a quote. The one they gave was $600-800. When they arrived to replace it, finally, the contractor guy made a shocking remark explaining that the quote I was given was for labor only and not the total cost! I was floored. Turns out after the water heater, connectors, vent, etc. the total cost was going to be a little over $1,500. I wasn't very comfortable with that contractor at this point and decided to do a little research. I came across a company called Wrench Re-pipe. Although they specialize in major jobs, I gave them a call anyhow. I'm so glad I did because it turned out they did do water heaters AND took the time to be super helpful by answering all my questions -- and there were many! So it turned out that Wrench Re-pipe about $300 less than Home Depot's quote and I got a professional grade water heater from a company that clearly cared and has a super reputation. I wouldn't hesitate to refer anyone to Wrench Re-pipe. I was and am very pleased with their work and general attitude towards doing things right for a fair cost. read more

I am very happy that I found Wrench Re-Pipe on Yelp. Allen was very professional, explained everything in detail so I understood what the problem was and explained the different ways to fix it. He pointed out things that I didn't notice, but told me what things could wait and what things I would want to address sooner. He was promptly at my house exactly when he said he would be there. If ever he thought he would be late, he immediately notified me. In addition to all of the above, Allen also saved a hose of mine that was very expensive. No one could remove the nozzle without damaging the hose until he tried. It's the little things like that which make you realize that someone really does care about their customers and great customer service. Allen will be our plumber for our new home indefinitely. Couldn't be happier. read more

Problem: Ceiling water stain on my first floor. Bathroom located on second floor. Great! (NOT!) Communication: A+ I'll be honest, Allen was not the first plumber I called. But thank goodness my original plumber cancelled on me and none of the others called back (in a timely manner). Allen called me back and came out the following day. Communication was on point and he kept me in the loop the entire time. I was able to move about my daily chores without having to wait at home from 1pm-5pm like other providers. Knowledge: A+ As I described the problem over the phone he immediately knew. Of course he won't know the exact problem till he arrives. The following day he promptly came as promised. Drilled a small 1in hole in my ceiling and looked in between my first-second floor to find my leak. Funny thing, he drilled the hole exactly below my leak and we were able to see it on his camera. Seems like he had an intuition where the leak was. Keep in mind, the water stain was about 1.5ft in diameter. Leaked was coming from my toilet. Apparently, my donkey butt of a contractor did not install my toilet properly creating an improper seal. More on this contractor in my other reviews that I have yet to type. Allen went to home depot and got the new part and re-sealed my toilet. Allen repeatedly stayed by the toilet and kept flushing the toilet to see if the problem was fixed, and it WAS! No more drip-drip! One week later, still no drip-drip! Gave some pointers on how to fix my dry-wall stain and the rest was history. Overall: A+ - Had a great conversation about cars. He gave me pointers on other plumbing projects I plan on doing myself. - Spent his time making sure there was not a persistent leak after he fixed the problem. If it was me I would have left after I fixed the toilet. - Described the problem to me in laymen terms. - Professional - LICENSED! I'm always cautious of those people on craigslists and standing in front of home depot claiming to be a plumber, arborist , electrician, etc. - I will be using Allen again for sure when i remodel! - Price is very competitive compared with other plumbers! I had various plumbers/insurance adjusters come out to fix/estimate a busted pipe underneath my bedroom on a concrete slab (in Dallas) at the same time I had Allen do his repairs. read more

Allen has done two jobs for me. A BIG one, and a relatively small one. Both were done with insane precision and reliability! The BIG job was a crisis water heater replacement, and despite my house being old with a teensy water heater closet, Allen managed to find me a high-capacity heater that fit in my space! He actually did some modifications to my heater-closet door frame in order to make it all fit nicely, and we have had not a single problem with it since. The smaller job was a seemingly simple faucet hose replacement, however, when my husband went under the sink to replace the leaky hose, he discovered our shut-offs were frozen. We knew right away this was a job requiring some sophistication, because our house is old and our plumbing is (mostly) quite old, and a novice could easily break pipes or do some other horrid damage trying to fix this problem. So we called Allen, and as before, the experience was fantastic! Allen is THE plumbing professional you want. He is timely, careful, thorough, HONEST, and very, very experienced. He will never tell you you require work you don't need. He will call when he says, show up when he says, and he's smart & super-capable. Completely impressive. It's not that I WANT more things to wrong in my home's plumbing, but when they do, I am confident I know who to call. read more

Allen has come several times to our house, even on weekends, to help with the slowly crumbling infrastructure that comes with any home that is more than 50 years old. He is always polite, prompt and gets the job done in a timely manner. read more

Allen was fantastic! My tenant had a shower backup and he was there within the hour and fixed it in less! Highly Recommend! read more

Excellent service! I love these smaller businesses because of the prompt communication (we literally just texted ) and quality of work. The man who came by to help today goes by the name of Allen and showed up an hour early We couldn't have been more pleased to get this out of the way. Pilot lighter in our water heater had gone out at least three times and the repair was quick enough for me start my day with a hot shower and get right to work. I would give these guys 10 stars if i could!! Thanks Wrench Re-pipe! read more

Allen has helped us out 3 times now. I posted about the first. The second time he was fixing a problem caused by another plumber. That other plumber had installed a water heater. He sent me to get the water heater, told me exactly where to go and what to get and I did. A year later the thermostat failed. That plumber would not help at all. He didn't purchase the water heater. Not his problem. The water heater company warranted the part, but not the labor to replace it. So they sent the part. Allen put it in for less than the original plumber wanted. This time we needed a water line replaced outside. The cost was prohibitive, but Allen came and found the line for us and explained how this was something we could do ourselves. We gratefully paid for the finding of the line and did the rest ourselves. read more

I called Allen to have my poorly designed, leaky drainage pipes underneath my kitchen sink fixed. It has been leaking on and off for the past year from 3 different places, despite my hours spent trying to patch it up with various parts. Within 30 minutes he had the old crap pulled out and was installing a new setup that's completely sealed and removed any areas that would cause a leak to occur. He explained everything to me and even showed me how to take it out and put back together in case I ever have a clog. He treated my kitchen like it was his own, took his time, used quality materials. Wasn't the least expensive plumber I found, but in my opinion, if you want something to work right and last the next 30 years, you should probably expect to pay a little more for it. read more

Allen came out on VERY short notice today (Basically called and within 30 minutes he was here, on time!) Had to replace a tub spout that was poorly installed. Allen provided me the options which were available to perform this job, and pros-cons of each. In the end - problem solved and shower is back in operation! Prices were very reasonable and I would definitely keep this number handy if any other plumbing issues arise. Solid work and also a cool guy! read more

I Had a water heater that was on the brink of causing a major flood. I was fortunate enough to have Allen return my call in a prompt manner. He told me he would be available in the afternoon. He was there earlier than the arranged time & he made sure to communicate that with me. Allen assessed the problem efficiently & gave me a fair price. He got to work & had the job done in a few hours. I was impressed with his response time, knowledge & customer service, so much, that I scheduled him to comeback & do some additional work. I highly recommend Allen to anybody who is looking for a plumber & I'm sure he'll be my guy until he retires or wins the lottery. Thanks: ALLEN read more

Allen was great! We had a leaking mess of a garbage disposal and he got right back to us when we called. He was able to get us in the same day and replace our garbage disposal and give us helpful advice on how to contact the manufacturer for the warranty on our also leaking faucet. He was missing a part to do our much needed pipe upgrade and he came back on a Sunday to make it right and finish everything up. He did a fantastic job and everything is fixed and working well. We also really appreciated how timely he was and he always kept us updated with his arrival time-very helpful and considerate. The price was fair and upfront-no surprises! We will definitely use Allen's services for any of our plumbing needs in the future! read more

I'm writing this review because Allen did such a fast and effective my job. I had a leak int water heater and needed it to be fixed immediately and Allen was able to get to my house within the hour. He was able to assess the problem and he let me know exactly what he was going to do. He also suggested a few things for the future when my heater would need to be replaced. I will be using Allen in the future. read more