Wrench Re-Pipe has been my plumber since 2004 when he replaced my hot water heater when it suddenly decided to start leaking. I was immediately impressed with his professionalism, honesty and the quality of his work. He explained the process, expected time to finish the job and quoted a reasonable fee. Since then, I've had other plumbing issues, including several emergencies.  Allen always responds very quickly (well under an hour) when I text or call. He always explains the job, time to finish and the cost. The 2004 water heater started leaking at night in the winter. We chatted via Facetime so he could evaluate the situation. He determined that the leak didn't pose an immediate danger. He came out the next morning (saving me the cost of an urgent call out) and replaced the hot water heater. Bottom line, I trust this company and the work is top notch. In the last 3-4 years, the company has been going by Riverside Water Heaters by Wrench Re-Pipe. They still do major jobs as well as Water Heaters and Tankless Service. Allen is often referred to by lots of neighbors that live in Riverside Plaza (yes, I still use that name!) and Magnolia Center areas for more than two decades. I've never heard one bad thing read more

Scary flood situation that turned out to be kind of funny. This ended up being not too bad a plumbing experience. I live in Fullerton, but was at my girlfriend's house in Orangecrest. On Sunday we noticed water coming out from under the garage door. The garage was flooded out and water was coming from the hot water heater. Oh joy. Next step, calling around and trying to find a plumber. We started with yelp and found Wrench Repipe's water heater division Riverside Water Heaters. We left a voicemail and started looking for the next company but in the middle of dialing we got a text back from Riverside Water Heaters and they were on a job in Canyon Crest. They said they would be over in about an hour. Yes! 45 minutes later they texted an update and said they were on the way! The plumber was friendly and helped us understand what was going on and how it was nothing to worry about. He wasn't able to install the new water heater because they were sold out, but he drained down and removed the old one, installed a fancy new ball shut off, did a bypass connection so our water got turned back on, and said he'd be back in the morning. A text in the morning with an eta and they were working on putting in our new water heater by 8:15. By 11:00 they were finishing it up! Friendly, helpful, lots of info, and the cost was exactly what they said it was going to be. My girlfriend couldn't be happier! now all that's left is dealing with the water that leaked over the garage. These guys are the best! The name might be a bit confusing, the full name of the company is Riverside Water Heaters by Wrench Repipe and they really are from Riverside read more

After discovering an under-slab leak due to a burst pipe that was flooding our house, we called Wrench Re-Pipe in Riverside after reading other great reviews. Allen responded right away, came out and quickly assessed the situation. What I appreciated off the bat was his honesty. Instead of trying to sell us on a quick fix or overpriced solution, he gave us several different options to consider. In the end, he installed new copper piping through a new path, and added additional shut-off valves to isolate different sections of our plumbing if something ever happens in the future. Allen is THE copper guy! His years of experience shine over newer plumbers who only know how to install PEX. I will use Wrench Re-Pipe for any and all of my future plumbing needs. Although they're out of Riverside, they had no problem taking care of our job in Rancho Cucamonga! read more

I have used these guys a few years back for fixing my water heater when it would not light but, I made the mistake of using my friends handyman for my tankless water heater insulation it stopped working within 6 months. I called wrench re-pipe to help out and they ended up making extensive corrections and repairs on the bad insulation. Luckily everything is taken care of right now and I'm also going to have them install one of their signatures two-tank whole house soft water filtration systems read more

Allen will be my go to, everytime! I needed to replace my washer and dryer. When I started to prep for the new washer and dryer I couldn't turn valves off, they were stuck and felt like they were going to snap. I reached out to Allen to replace the valves, he was on a big job at the time but he was willing and able to fit me in before I receive my new washer and dryer. Since he was going to replace valves in laundry room I asked if he could replace the water and ice valve for the fridge since it was the same type of valve. I couldn't afford the patching cost, so I mentioned I will have to do my own patching. Without asking Allen went out of his way to place the cut drywall back for me perfectly to make the patching so much easier. He did not have to do that, that just shows what kind of person / business man he is. The new valves look great and are so much easier to turn off and on. Allen even serviced my water heater as a courtesy while he was working on the valves. You have definitely earned a long time customer. Thank you! read more

Wrench Re-Pipe - Plumbing Near Me

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I had a broken Waterheater that flooded my garage. Had a quote from All City Plumbing that was $15,000 to replaced. I said no way!! Then I called Allen and he installed a new one the next day for me for $2,500. Allen is honest. And on time. Another time I thought I had a leaky bathtub, Allen came by and just replaced the faucet and it stopped the leak. And today I thought the pipes to the toilet was busted, but it was just the bidet that was leaking. I will always contact Allen for any plumbing problems in The future. read more

After getting told by my insurance company that I needed to update the pipes on my house, I reached out to multiple companies for quotes on a repipe. While I received many bad and some good quotes, I felt the most secure going with Allen. He was very fair with pricing and had multiple options for me to consider. He was never pushy with his suggestions and made everything make sense. Would definitely use again for future plumbing needs. read more

Wrench RePipe came out to replace our home water heater that was leaking and ready to flood my garage! Although they're in Riverside they were happy to take care of our hot water heater in Menifee. We were just a bit south of Perris, so it wasn't too much of a drive. They were absolutely wonderful to work with, knowledgeable and extremely helpful with information, and did a beautiful job! I wish we had know they were water heater and tankless specialists when I had my problem with the pilot light last year when our water heater wouldn't stay lit. Our service tech also had great recommendations on soft water systems and will save us at least half on the upgrade to our whole house water filter system! I would definitely recommend Wrench Repipe to anyone looking for great work and a reliable and professional plumber. Text communication with an accurate eta when they were finishing up their previous job was greatly appreciated. read more

Thank you Wrench for installing our Water Heater when it started leaking and flooding and fixing up the vent as well. They also fixed up the pipe behind the water heater that was also a drip problem. I also got all the information needed on tankless water heaters, but a normal water heater is what they recommended. In the future we will be going with one of their soft water systems. Highly recommended and great same day service with text messages letting us now of their travel and arrival times. read more

Wrench Re-Pipe - Wrench Re-Pipe water heater exhaust pipe. Another plumber had left dangerous gaps that let carbon monoxide get out - Plumbing Near Me

We had our water heater installed a couple years ago. Allen did a great job. Our rheem water heater had a malfunction light on so I called Allen. He was on the phone with rheem in no time. The part was delivered under warranty in a few days. Only had to pay labor. One of the parts got delayed. Allen was nice enough to drive to a supply house and buy one out of pocket until my part came in. So we didn't have to go without hot water 3 days. He also deep serviced The water heater while here. He services gas and tankless water heaters. I highly recommend wrenching repipe if you want it done right And in a reasonable time. read more

I called Wrench re pipe because of the numerous 5 star reviews. "I was originally interested in a Navien Tankless, but got great advice with no up-sells and went with a normal water tank. Richard could not have been any nicer. He is professional, punctual & his work is impeccable. I would give him 6 stars if I could. Anyone looking for a professional, do yourself a favor and call Richard at Wrench re pipe. read more

Wrench Re-Pipe - Plumbing Near Me

Allen was quick to answer and provided fast reliable service for our Tankless Water Heater. We will definitely be using his services for any of our future plumbing repairs. read more

Thank you, Allen. We are so pleased with the work you did for us. You were easy to contact And you returned our calls and addressed our concerns. You were able to fix the broken shower valve in a timely manner. We will definitely be using your services in the future. This is the second job you've done for us and we are thankful. read more

Allen definitely is the guy you want to hire for your plumbing issues. I had a water heater leak and no hot water. Allen responded within a half hour to my call and came out before end of day to drain the tank. Came out next day and replaced the unit. This was a time-consuming change out. Water lines were reversed, valves were partially frozen and modifications had to be made to vent and water line. Allen is the best! He is extremely knowledgeable and professional with a great personality. Highly recommend for any of your plumbing needs. read more

I'm always wary when hiring anyone because I'm known to be cynical but Allen was actually a pleasure to work with. He was so responsive via Yelp messenger and text message like a teenager texting their BFF. That was impressive. I honestly wish all vendors were this accessible and responsive. He was able to provide me a quote over messages, but realized he doesn't service my area. I called another vendor who required an appointment first before quoting... which was also scheduled couple days later, all the while, my home's water pressure was unbearably low. Luckily, Allen reached out again and said he was able to make it out to my area. He came, he saw, he conquered... although he ended up charging more than what he originally quoted me via yelp messenger, it did require more work with soldering and cutting pipes than he anticipated and it was still $100 less than another vendor had estimated. So I happily Venmo'd him the dough for his capabilities, pride in his work, honesty and responsiveness. I highly recommend Allen. He's helped put faith back into honest professionals. He also installs water softener systems, so when I'm ready to get one, he'll definitely be on the top of my list. I also had an issue with my sink stopper and he was nice enough to look at it and tell me I needed a part at Home Depot and sent me a YouTube on how to replace it. He even linked the video at the part where I needed to watch so I didn't have to watch the entire video to figure it out. What?! Thank you Allen! read more

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I contacted a few of the other re-pipe companies for quotes and they sent out salesmen. They couldn't answer specific questions that I had, since I to am a Contractor just not a plumber. So I knew the right questions to ask since I already did my research on the PEX pipe. So after I recieved their quotes I found Allen on Yelp and spoke to him and he sounded like he actually goes out himself along with his crew to perform the work and he does. Well he had some very satisfied customers but his price was about $500 to $900 higher than the other bids. But I have learned already that you get what you pay for. It's not worth the headache worrying that the cheap guys will probably cut corners and slip in lower quality parts or if they use actual journeymen plumbers or just day labors to do the work. To make a long story short, Allen did an awesome job and they were clean and covered things up. Thank you very much Allen. read more

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My house popped two slab leaks. I'm a first-time homeowner so I was in over my head when all this stuff happened. The plumbers told me getting my leaks rerouted would probably cost marginally less than just having my house re-piped. I did some research and contacted Wrench Re-pipe. Allen was super friendly and he agreed to come over to give me a quote. When he came over, he was really informative and pretty candid with me. Also, it should be noted Allen was on time when he came over -- this never happens with contractors. Anyway, long story short, I agreed to his services for a complete re-pipe, water softener, and reverse osmosis water filter. He worked tirelessly for about 10 days. He was always on time and really gave me the impression he knew what he was talking about. Allen was super cool to talk to and I even left him unsupervised at my house several times because I had to go to work. Allen was professional and clean. I am glad I went with Allen for the re-pipe. The water softener is a luxury which Allen told me but it was totally worth it in my opinion. I honestly don't really care either way although I do appreciate cleaning the shower glass less but my girlfriend loves it for her hair/skin or whatever. read more

After the water department replaced our meter what was a small leak in my front hose bib became a large leak. There was also a possible leak at water turn off in same area. I contacted Allen through website and heard back within 20 minutes. I text him picture and description of problem and he gave me 3 options to fix. I decided to replace all the pipes in area and add pressure regulator. It was all original and I wanted to fix it all up. He came out same day after finishing his current job. He added two separate shutoff valves so water can be shut off separate from house and the yard sprinklers. Very happy with his work. read more

Wrench Re-Pipe - Plumbing Near Me

When your pipes are down and out call Wrench. He is the guy to call with the good GRIPS! Don't take that wrong step and get swept. Call Wrench and get re-piped! read more

We had a water leak and called Allen. He was very prompt in responding back. He explained different options and costs for our repair. We chose to replace both hot and cold water lines. He showed up promptly when he was expected, and always let us know if he was going to be later than planned. The work was completed in a very timely manner. The patching of our walls was exceptional. We had a couple of things we needed to call him back for, but he responded very promptly and took care of these issues. He is exceptional at communicating and responds to texts and calls promptly. I highly recommend him, and would definitely use him again. read more

I couldn't get a hold of my normal plumber and our sinks were backed up in the kitchen. Not only did Allen work me in (within 2 hours), he provided practical advice and didn't just snake it out, he spray blasted out the lines, charged us a more than fair price, and offered tips for keeping things in tip top condition without upselling me some product I would never use. Now I have two good plumbers to call on Riverside. Thanks Allen! read more

Allen / Wrench Re-Pipe saved my mother thousands of dollars and a possible lien on her house had she gone with her previous plumbing company. She had initially contacted "Right Time 2rollU / Wreck U Rooter" to replace a P-trap assembly under the laundry sink at a cost of $330. The following day, she noticed that the replaced assembly leaked. The Right Time 2rollU / Wreck U Rooter plumber returned along with his supervisor. The presented Recommendations Addendum called for a complete replacement of all piping with "code approved pipe" (note: it does not specify copper or PEX - likely the later) for $11,250(!). Keep in mind that this is a basic 1950's Riverside home - kitchen; laundry hook-up; single bathroom; on a raised foundation. Ten year financing was offered as an incentive. The following morning the high pressure sales... supervisor called informing her that they can begin work the following day, but that she must make the decision right away. She felt pressured; and instead called and told me of this. I could possibly accept the assessment of a repiping, but at a cost of over $11k was absurd. When she told me the name of the company, I was confident she was being taken advantage of. I was already aware of a family that had AC work done at a grossly inflated (300%) cost - NEVER let this company be your first and ONLY estimate. OK, now on to the good stuff. For a fresh start at the P-trap leak, I called Wrench Re-Pipe. Allen was able to check on it the following day. He noted that the existing (just done) work under the laundry sink and the tie in with the washing machine drain line were not up to code(!). He determined what needed to be done and expressed it to my mother and also shared the scope of work with me, along with examples of how he was going to approach the job. He had to access the interior wall plumbing by cutting through the outside stucco. From there he configured the pipes so that the washing machine drain went in through the wall directly, rather than the P-trap. He also installed an outside clean-out for the laundry area drain. Additional work was done under the shower to help with drainage. My mom said "It's wonderful to have someone who knows what the hell he's doing". She was impressed by how informative, personable, and diligent Allen is. Yes, it was a larger job than just a P-Trap replacement, but it wasn't an $11,250 ticket to her destitution. read more

Allen has done two jobs for me. A BIG one, and a relatively small one. Both were done with insane precision and reliability! The BIG job was a crisis water heater replacement, and despite my house being old with a teensy water heater closet, Allen managed to find me a high-capacity heater that fit in my space! He actually did some modifications to my heater-closet door frame in order to make it all fit nicely, and we have had not a single problem with it since. The smaller job was a seemingly simple faucet hose replacement, however, when my husband went under the sink to replace the leaky hose, he discovered our shut-offs were frozen. We knew right away this was a job requiring some sophistication, because our house is old and our plumbing is (mostly) quite old, and a novice could easily break pipes or do some other horrid damage trying to fix this problem. So we called Allen, and as before, the experience was fantastic! Allen is THE plumbing professional you want. He is timely, careful, thorough, HONEST, and very, very experienced. He will never tell you you require work you don't need. He will call when he says, show up when he says, and he's smart & super-capable. Completely impressive. It's not that I WANT more things to wrong in my home's plumbing, but when they do, I am confident I know who to call. read more

I heard of Wrench repipe through a mutual friend who had a problem with his tankless boiler not turning on. I was having a really bad leak inside my Navien tankless water heater. There was a diagnostic charge, but the overall repair was nearly half the price that other companies were quoting me at. He also had the part on hand and the entire repair was taken care of the same day. Wrench is super friendly, he will tell you exactly when he is leaving to come do the work and his exact ETA. He does great work and I will always use his company for any of my boiler issues going forward. There are a lot of scammers out there but wrench is honest and the best part is he does excellent work. read more

Wrench Re-Pipe - Repipe - Plumbing Near Me

Very knowledgeable. He cares about quality work & treating his customers right. After repiping the house, you can't even tell he was there.

Talked to a number of people and companies before calling Allen. Allen came out, checked out my situation & ended up replacing my water heater. Allen was no BS. Installed a new water heater. Super clean install. Nice guy.... Would definitely use him again or refer him to a friend. Thank You read more

Allen is a true professional. Will you pay alittle bit more then other plumbers...probably. But the workmanship is second to none. I called allen because of all the 5 star ratings he has received. And Im glad i did. 5 star quality all the way through. Remember....you get what you pay for, and dealing with a repipe....you want the best company. And that company is Allen Wrench ripipe! read more

I had a ceiling leak on a Sunday afternoon coming from the upstairs toilet and I contacted Wrench re-pipe and Allen responded right away with an estimate. He assured me that the leak wasn't as bad as I thought and he was out by 12p the next day. He did a leak detection for me and got my problem solved right away. The best part is that it didn't cost me thousands of dollars, it was actually less than $500. I highly recommend this company and Allen for your plumbing needs. Professional and kind! read more

So I needed a new water pressure regulator and started going down Yelp reviews to find a plumbing company to do the job. Out of the 4, only two bothered to call back or return a message. Really? Just two? So I got a quote from the first company and it seemed high to me. When Allen messaged back, which was very quickly, he asked for a photo of the regulator, and gave me a very competitive quote for the job. We had a few back and forths, and scheduled the job for the following day. Very happy with everything. Friendly, communicative about arrival, and left a card with his number in case I ever had questions when doing a DIY plumbing job around the house. How's that for a throwback way to do business? Call Allen, he deserves the business and you'll be a happy camper. I am. read more

Exceptional knowledge, courtesy & integrity. I had to shut off my water for 3 days due to a leak from near the top of my brick & driveway area while making numerous calls and having some plumbers coming out. They wouldn't touch it, or said I needed to get someone to cut open all across my concrete driveway first and it'll be a big job even after that. On the 3rd day I called Allen & left a message. Within 5 minutes I got a text back from him explaining that he was tied up on another job but asked for an image of the leak problem. He text back agreeing I had a tough one but said he'd swing by on his way to pick up other supplies and showed up exactly as promised looking immaculate and explained everything in the most professional and pleasant manner. Long story short, he neatly dug up a minimal part of brickwork by somehow calculating the precise problem point which was a ways from the actual leak area....go figure! It wasn't easy in the blazing sun but he and his helper completed everything on the same day. He even installed a "water servarray" which is fantastic on so many levels because my prehistoric thing didn't work at all. It's a privilege now and then to find such great service. It is obvious Allen's work ethic and problem-solving ability is a rare find. He is trustworthy and I know I could call him even for advice about a future pipe dilemma. read more

Wrench Re-Pipe - Small cut out to fix huge problem - Plumbing Near Me

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Allen is great !!! He serviced our water heater and he reconfigured piping for our old soft water system. We were also having issues with a leak in our tub faucet, he explained the process and showed us how to change out the seats washers and connect everything back. I appreciate how genuine he is and will definitely call him back the next time we're having issues. read more

We hired Allen to re-pipe our home right before we moved into it. After interviewing several companies, it was clear that Allen was the expert in this field and the right choice! He worked hard for us throughout a holiday week to make sure that everything was done before our move-in day. New pex, plus we opted to add a water softener, tankless water heater and reverse osmosis system. Quite the Cadillac of a water system with ridiculously clean install, around the same price the other guys wanted for just new pipes. Allen sent us photo updates throughout his work, and made sure everything was clean, easy to use, and absolutely functional. He has been a great resource after the work as well, answering questions and available to fix any new problems that arise. Trustworthy, professional, and beautiful work. read more

Hot water heater was leaking from the top and everything was getting wet. I shut off the main water and called Allen. We had used him before for installation of our disposal and did such a great job, we called him for this also. When he responded (same day) he fit me in the next morning. Great guy with a great attitude and knows what he is doing. I would recommend him to anyone looking for plumbing work of any kind. read more

I had a slab leak at my rental and the plumbers I've used in the past were either being flaky on communicating with my tenant or they were all "sick". I luckily found Allen with Wrench Re-Pipe. He's been in business a long time & specializes in re-piping, so he was perfect for this complicated slab leak repair which included re-routing. Allen was able to get to the house the same day I called. He started the job that afternoon and finished by the next evening. Several areas of drywall had to be opened, so it was very convenient that Allen will also do the drywall repair/texture at a reasonable price. He communicated well, he is quick to text back, his price is in line with other plumbers and he is very knowledgeable. He emailed me a detailed invoice with photos and gave me a good warranty. read more

The work I had done: 1. Replaced Pilot Assembly on the Water Heater 2. Converted Hose Bib to a Threaded Type for outdoor hose. We've had a problem with our water heater for several months where the pilot light would go out. My main reason for not calling in a plumber is I feel like I'm gonna get screwed. However, the problem needed to get handled and it was clearly out of my scope of abilities. I specifically searched for 'Plumbing, Water Heater Installation/Repair' with my Yelp search because I felt the water heater was more of a specialty service. After running the search on Yelp I saw the first two paid ads (I never click on those) and then the next three were large companies based in Orange County. As I went down the list I found Wrench Re-Pipe sitting at number 9 and I noticed 5 star review with 170 reviewers. What struck me as I read the reviews was everyone mentioned 'Allen' by first name. I felt most comfortable knowing the person I was going to deal with. Here's my timeline: 8:30 a.m.: I emailed Allen 8:51 a.m.: He responded and asked about the type of water heater and where I lived and said its outside of his normal service area but he wanted to see if he had the right components. 9:25 a.m: I sent him pictures of the serial number 9:55 a.m.: He said he did have the parts for it and could be at my place within the hour. He told me two prices it could be and how much his labor costs would be. I felt it was a fair price--especially for how many small nuances he knew about my water heater. He arrived at 10:50 and started working immediately. He's such a cool guy that I probably was irritating with my deluge of questions i.e. what's that do?, how's that work?, etc. As he dug into the water heater he identified the problem immediately: a faulty pilot assembly. He taught me how it worked and why mine had failed. He worked swiftly and kept everything clean. Since he was there I asked if he could look at an issue we had with the outdoor hose bib that was leaking profusely. He looked at it and had the parts to fix it. What he did next I thought was cool: he suggested he convert the hose bib to a threaded type so if it ever failed again it wouldn't need to be cut and soldered but rather replaced. His price was exactly what he said it would be and he was out by 12:30. If anyone is unsure about who to use please take the testimony of a huge skeptic of plumbers that Allen is the guy you want to use! read more

Our house was having a heck of a time getting the pilot to light within our water-heater so we decided to find a repair person to fix our situation. I had sent a message to Allen late in the evening and he got back to me first thing. The best part about working with Allen is that he prioritizes. We didn't have hot water, so Allen was able to fit us in that morning just before lunch. I had called our usual plumber, and it would have been another day out because they did not have the parts--Allen had everything we needed in stock. I am very glad I made the call. He performed a diagnostic on our GE water-heater and determined it was the whole pilot setting that needed a replacement. He didn't take but an hour which was filled with not only a demo on water-heater repairing (he kept me informed about what he was doing throughout the whole process) but also engaged in a bang-up conversation about the economy, the housing market in the area, and happenings around the UC Riverside area. I would definitely recommend Allen to a friend. His timing is pretty good; he sticks to what he quotes pretty well. He's honest and communicative. Much appreciated! read more

Allen did a great job!! He was very responsive and came to my home within 1 hour of calling him. I had an old water heater that was on its last days and it finally gave out. It had been leaking and was rusted on the bottom. It was on its last breaths. The pilot would start when attempting to ignite it, but it would not stay lit. I described the issue to Allen. He was very honest in providing my options and didn't try to up-sale or push towards either option. We decided to go with a new water heater instead of repair due to the condition of the water heater. He had it installed and ready to go within a few hours. I highly recommend this company for any job. He also provided good information on tankless water heaters and soft water filters as well. Thanks for you help Allen! read more

Allen the plumber came to do sink repair for us, we had a water filter that was leaking. He fixed the water filtration system leak and was extremely fast, friendly, and charged a very fair price to us for the repair. I was afraid to hire a plumber because I didn't want to get ripped off or have someone in my home who seemed shady (you have probably worked with someone like that before, right?). Allen was a nice person, polite and courteous, didn't make me feel stupid for my lack of knowledge what was wrong with the sink. He seemed trustworthy and I really appreciate that. I would hire him again without hesitation if we ever needed a plumber again! Call Allen for your sink repair or plumbing repair, you will be glad you did! read more

My wife and I thought we had a drain leak under our slab floor. We called Allen and he came out the next morning and put a camera down our drains. He said all our pipes are clean with no leaks. He also put a camera in the front yard to the street and found roots growing in our pipe. I wasn't a problem yet put will be later. Allen was honest and professional and gave us a copy on the camera footage for free. I called another place and they wanted $500 for the camera footage on top the the service!!! WTF!!We will be calling Allen back after the New Year to make repairs. Thanks Allen!!! read more

Don't call Allen unless you want to pay a lot of money to hear him talk about how fabulous he is. I called and hired Allen to repair a water leak inside my house. He came right away. He left my garage and some of the house in a mess for the entire 2-3 weeks he was here. He pulled out my washer dryer unit and left deep gashes in the porcelain surface blaming it on the unit because he didn't take the time to figure it out before yanking it out. He said the leak was in some piping behind the unit. That pipe had been capped off for 20 years. I didn't see the leak or what he took out but he said he fixed it. I would have to have the washer dryer reinstalled because he said he didn't understand how it was supposed to be done. I told him I wanted him to use Pex pipe to do the repiping and I didn't want the pipes to show. I came home to an awful mess of piping (NOT PEX) he used the type pipe used on mobile homes and cheap stuff) on the walls of my garage. I called him and he said he must have misunderstood. He said he would take care of at no charge. He also messed with my water heater for unexplained reasons and because everything he touched broke my water heater doesn't have a faucet to make it easy for me to drain. Allen guaranteed the leak was fixed. My son and I checked the water meter and I still had a leak. Since my house was still a wreck with his stuff I told him there was still a leak. He removed my reverse osmosis water system in the kitchen without permission, but offered to install a new one for $450. He broke my ice maker but put in new angle stops for"free". He said my leak was fixed, I paid $5,499. Asked for a detailed invoice which he still hasn't given me. A couple weeks later I told him I could still hear water sounds in the same area and could smell something moldy. He came over to tie up loose ends and told me there were no leaks. He made excuses for all the loose ends and left. I had to pay to have my washer and dryer reinstalled. The movement on my water meter still showed a leak. I was unwilling to pay one cent more for free stuff that didn't solve my problem. The water leak got so bad over the month the carpet was soaked and the baseboard was swelling. I pulled everything out on the other side of the wall and the wallboard was so wet I could just pull it out. I found the leak, in a cold water pipe in the wall. It's been about 2 1/2 months since Allen was first here. I keep asking for my invoice and receipt but it's one excuse after another. He still brings up the "free stuff" he did for me. That free stuff cost me $ 5,499 and I have a big mess to clean up. read more