As a decades long devotee of high end audio, having returned back to New England 3.5 years ago,…read moreafter 40 years on the other coast, I was thrilled to discover Natural Sound on Rte 9 in Framingham. Filled with high end gear, both new and used, these guys know their stuff. I was fortunate to be given 1.5 hours with Peter Zagwyn, a highly knowledgeable and personable HiFi expert. I thoroughly enjoyed our discussion. I was also introduced to Roger's High Fidelity tube gear, which was an eye-opener, with amazing sonic qualities and specs. Stop by when you can. You will be welcomed.

I am a repeat customer at Natural Sound. This time however, VERY disappointed. They like to sell…read moreyou high end items, but the install and technical help was non existent. I am disappointed with the TV picture quality and the SONOS Arc was not installed well and I can t get to the back to sync with my music. I received NO call back from the sales person when I asked for advice and help I would not recommend these folks. You can get better prices and as good service from the Geek squad !!! You are paying for custom install but get shoddy workmanship. Terrible in this day and age ART

I need to rely on this place more often. Went in after spending an hour at sprint looking for…read moreeither an Micro SIM card or an adapter tray. The sales rep at the phone stand said that he might be able to help me. Apparently they have a cutting device there to make micro sims nano sims. He had the outline of one such simcard in the cutter, shaved it down to fit my phone and gave it to me. PROBLEM SOLVED!!! I thought I overheard his name was Craig. So I thank you for that! It worked like a charm and I am very happy. Best Buy: You didn't get a sale out of me today, but with outstanding service like that, you've guaranteed my patronage for a long time.

I go to this store to buy a LG TV. Looking for a basic 50" TV for my bedroom. I have a model…read morepicked out that is on sale and am directed to the "LG representative". He up sells me -"the TV I chose was a "holiday" tv put together with misc parts and why wouldn't you spend $20 more for this tv?" then slowly walks back to get me the tv. After 10 minutes he slowly comes through the doors dragging the tv on the floor. Yes dragging it. I grab the tv and go to the front to checkout and then I am told that I need to wait for the LG representative to come up and check me out. He comes up, rings me up, is annoyed that I don't have a Best Buy account and that I don't want to sign up for one then drops my receipt on the counter and walks off. You wonder why people buy from Amazon? Experiences like this with people that obviously don't want to be at work. Unfortunately I see this type of customer service from the Framingham store online with both yelp and google. Do yourself a favor and stay away from this location.

Went to have glass replacement screen protectors on two new iPhones. Danny was quick and the…read moreinstallation was perfect. We have used ZAGG in Natick before for older phones and will in the future.

I've had a Zagg shield on every iPhone, iPad and iPad mini that I've owned, and I've owned every…read morepretty much every single model that's been released. Zagg has been great at protecting my devices as well as honoring their warranty. Today, after Apple refused to replace the cracked screen on my 10 y/o's iPhone 6+, I stopped by the Zagg kiosk to have the cracked glass shields on my 11 y/o's iPhone 6s+ and my 7+ replaced. I noticed a sign that said they also replaced cracked screens so I asked about the service. The technician explained that if he replaced the screen Apple would not look at the phone. I indicated that was fine since they refused to replace the screen anyways. He said it would take about 20 minutes. We returned after 30 minutes to a fixed screen and a very excited and happy 10 y/o.

Party City is inside Staples!…read more From their site: Located at 881 Worcester Street, Party City at Staples in Natick, Massachusetts provides balloons, birthday party supplies, seasonal decorations, and celebration including: - balloons: mylar, latex, & bundles - seasonal/holiday balloons - Helium balloon inflation is available in-store - kids & adult party supplies -piñatas

They now have a Verizon phone store located inside the store. As well as Party City party supplies…read moreand balloons. There is also Amazon returns. I switched my phone over to Verizon and I'm told I will get a $100 store credit to Staples in about 30 days.

Did a great job repairing the back glass on my iphone! 3hrs. I waited (worked) in the library on…read morethe next block. super convenient.

I have used Gadgetworx on multiple occasions, mostly for iPhone screen repairs but most recently…read morefor replacement of the charging port on a Samsung phone. They have always been good at what they do, with a quick turn-around on the repairs, and fair pricing. They are always my first choice when something fixable goes wrong with a family phone.

Samsung support specifically directed me to this location in Natick, MA, which is why this…read moreexperience was so disappointing. I understand service centers have policies, and I wasn't trying to argue or ask for special treatment. When I walked in the store tonight it was empty and I hear a "I'll be right with you" yelled from behind a wall. When the technician walked out and asked what they could do for me I replied with a sad smile and a "I hope you can help" and went on with my story. As I was trying to explain, they interrupted and asked me to remove my phone from its case, and took it without explanation. As soon as they noticed a very small cosmetic scratch on the frame -- unrelated to the software boot issue -- they cut me off mid-sentence and stopped listening. The phone (which is 2 months old) was handed back to me with "it's out of warranty," with no other explanation. I tried to continue the description of the issue, as it was a known software issue with the phone. They insisted that a minor cosmetic scratch voided the warranty. I questioned it and they said they would check with the manager. Went behind a wall for less than 2 minutes and returned and said they wouldn't help, I could try mailing it to Samsung. The manager did not come out to address me personally. This was especially frustrating because Samsung later confirmed the device was still eligible for warranty service for this issue. I can accept a "no," but the lack of basic communication and empathy made an already stressful situation worse.

Very frustrating experience here. Brought an ipad that wasn't charging. They convinced me to…read morepurchase a monthly plan with Asurion, as it would be the best deal for fixing it. Picked up the ipad and they assured me it was fixed and would charge. Got it home and it did not charge at all. Brought it back and they said it was actually a different problem (without really acknowledging they'd previously told me - falsely - that they'd fixed it). Went to pick it up for the second time and they said it would be too expensive to fix and I should call Asurion, file a claim and most likely they'd replace the device for me. Called Asurion who of course had no interest in helping me. So I spent 2 round trips to the store, lots of time on the phone and money on a monthly plan, without actually getting anything fixed.

Corey did a fantastic job installing a motorized mantel mount in my living room. Very professional…read morethroughout the whole job. Very fairly priced and very good craftsmanship. I will be having him install my home theater in my basement. Highly recommend.

Corey was great! Responded quickly and set up the install within a couple of days. He and his…read morepartner (sorry I can't remember his name!) did a really great job, we couldn't recommend them enough!

Target is one of the places you go regardless if you have a list of things you need or not. More…read moreoften than not, you're probably walking out with something you just bought (even if you didn't originally plan on getting anything lol). Target in general a classic place to just walk around and browse. It basically has it all - home finds, clothing, toys, groceries, makeup, everyday essentials, the list goes on. I usually go to the Target in Watertown but whenever I'm in the area I'll come here. The two locations are similar: huge, has tons of parking, and items are generally pretty well-stocked.

Will at the Framingham Target is one of the best managers. and employees. They all work hard, but…read morehe stands out and is customer friendly and efficient, and addresses the issue immediately. Please, Sr. mgmt. give him a raise and a congratulations. JB

I spent $4,500.00 on a TV at Paul's TV , a Samsung Smart 60" and it now has a DEFTECTIVE longitude…read moreblue line and I'm receiving zero service in rectifying the the defect from Paul's, Jordan's or even Samsung! I am not stopping until one of the three address this severe loss. I will bash all 3 companies severely until I get results. Do NOT buy a TV, piece of furniture until I get this resolved!!!

Got what I thought was a killer deal at Paul's TV at Jordans. Panasonic 54" TV for under $2k…read more Plus, with their Price Matching guarantee, if a better deal was out there I was covered. Or so I thought. I found the same TV for $100 less at star-visions.com and they offer the same royal treatment option. The Price Protection says (directly copied from their form) - Price Protection - Paul's TV will match any verifiable price up to 30 days of receipt. Items must be the exact model number, factory sealed, from an authorized retailer offering the same Royal Treatment (Free Delivery, Set Up and removal of old TV) and similar payment/financing terms. Check and check. Star Visions matches all that. I called to see how it works and they told me no, they don't honor online prices, only local store prices. The store has to be within 50 miles of a Paul's TV, and has to be a physical store. Should I find that, I'm sure they'd then add their "Royal Treatment is Different" or "their payment/financing terms are different." While overall I do believe Paul's TV is good overall and their sales staff are knowledgeable, Buyer Beware, their price protection guarantee is a sham. Next time, I'd buy my TV from Star Visions...

Came here to get help w my my 10 yr old MacBook on its last legs. I like the service here and they…read moreare quite knowledgeable about all the apple products. When it's time to get it fixed or replace they will tell you so. They are not a retail store nor do they service anything except Apple products. I am thankful for this. Always have been helpful. I'm at the end w my old MacBook Air and recommend them for service. Thank you.

Craig, Ryan , & Doug are the best in the business, I've used them for about 20 years, they are…read morepolite, quick, professional, and InGenius! My latest repair they came in at $230 under estimate, saved all my data, and made the early deadline. I don't know what I would do without them!