Best place in Redding to buy shoes from a customer service standpoint. My wife bought another pair…read moreof shoes from here recently, and it was an extremely positive and comfortable customer service experience. A couple of weeks later, a manufacturing defect showed itself. Morgan, remembered my wife by name and went out of her way to find a like for like replacement. I understand that she has recently been promoted to store manager and her efforts to make things right exceeded anyone's normal expectations. I don't know if the shoes were discontinued or what but they were not able to find a replacement; but E wound up with a different pair of shoes that likes equally as much. Stop in and see Morgan. She has skills when it comes to working with people. Always pleasant, never pushy or rude and absolutely respectful. Not too common these days.

Beck's is a great choice if you have any foot problems. They carry the best brands for picky feet…read morelike mine. I went in today and Morgan helped me right away. Gradually more and more customers came in and Morgan took care of everyone one by one in the order they came in, patient, knowledgeable and unhurried. I was a fan when the store was Johnston's but I think the service now is even better.

Have a foot size that is unusual. Went to several stores and one of them suggested I try Fleet…read moreFeet. So I went in and a helpful lady brought me several shoes. Finally we decided to special order new shoes that were the same model and brand I had on. (That shoe was not available any store I went to, and I could not get it on Amazon). Fleet Feet checked and within 5 minutes ordered my special shoes. Even though it was holiday rush season the shoes came in on time and they charged a reasonable price for the pair. Honestly it was a great experience considering their competition could not even special order my shoe. So these guys are on my favorites list now. Well done Fleet Feet.

I've bought a couple of running shoes from this Fleet Feet. I've received great service and was…read morehappy with it purchase. We were in town and decided to stop by so I can buy a new pair of running shoes. There were 3 employees helping people but NO ONE said a word to us even just a short greeting stating that they would help me as soon as they have a chance. Isn't that a part of good customer service? Sadly, we walked around the store for 5 minutes and decided to leave. I'm VERY DISAPPOINTED with their customer service today. I will bring my business elsewhere. I did give them 2 stars because I have had good experience in the past. I do e courage the owners to train their employees to engage not just with the people they are helping but also potential customers. Because of lack of awareness, they lost this customer. Hopefully, if you decide to shop at this FF, you'll have better customer service experience.

Buy one get one half. Wasn't looking for anything but a…read moreclearance pair lead me to a new flip flop too

I'm sorry to have to give this store a bad review. I did not witness poor customer service as some…read moreother reviews claim. The staff was very nice. However, the company policy is to sell shoes made overseas that have some sort of easy wear off coating on the sole of the shoe. After a few times the bottom of our sandal looked like the one in the photo. The store staff claimed that is normal in the industry and normal for many *not all* of their shoes. I have never seen this on a pair of shoes before. When we asked for a refund we were refused. It was only after applying repeated pressure that we were offered a refund. Take a look at the photo of the shoe and tell me if you think that is normal wear for wearing a sandal to church and to a restaurant (total of 3 times) on Mother's Day. Then after getting a refund, I shared the story with someone at a local beauty shop and the lady next to me said she had a similar story--only hers was worse. Since no one on here has complained about the policy of selling shoes with coatings on the sole that wear off...I thought I would warn people. Make sure that whatever you buy from them does not have a coating on it. The store has no warning signs. Two people I have spoken with either fell down because of this problem or almost fell (the coating snagging and making them start to fall. Also, they typically do not do returns like most stores. They only give store credit. That's another thing to beware of..(I will add photo if yelp lets me...right now i'm not finding that option available anymore. Not sure why)

his review is overdue. I have been buying my bikes, parts, and having maintenance done at Sports…read moreLTD for over 20 years. The customer service, quality of work, and selection never leave anything to be desired. They are the first place I suggest anytime someone wants to get into biking or looking for good camping gear. I participated in the Tin Man this year, and if it weren't for Joe and Sports LTD I wouldn't have been able to. Joe and his wife were there bright and early. Since they are a Specialized dealer they just happened to have the exact nut that was missing from tire. This experience is the exact type of service you can expect from Sports LTD.

Joe in bike repairs answered our initial phone call. Knew exactly what the problem was. Told us…read moreto come on over and problem was fixed within a few minutes at a very reasonable fee. We are super happy and grateful

Went looking for a reel for our difficult rod…read more Ran into the most helpful pleasant gentlemen, that knew A LOT about fishing! He dedicated time on helping us with all the questions we had. Everyone actually in the store was helpful more than we're used to here in Los Angeles. I wish I could of got his name but nonetheless he was great.

When I think sporting goods I think hunting, fishing, camping gear etc. Dicks has really just…read morebecome a shoe and clothing store. The fishing, hunting and camping departments keep shrinking more and more all the time. I used to get some great deals, especially during Black Friday. Not anymore. I rarely shop there now I'm

One of the cleanest boutique's you will ever walk into! I bought everything I needed from head to…read moretoe for my night out! Could have been the reason I got that phone number from this girl at the local pub later that night! I got a fresh NYY fitted along with a shirt from Diamond Supply. I also got one of the best pair of jeans I ever bought made by Golden Denim and a pair of classic Timberlands that tied up the whole outfit. The owner John was also very helpful with his suggestions and got me the best cleaner I have bought to date from Jason Markk BEST EXPERIENCE SINCE MOVING TO THE WEST COAST! You can also order online if you're not from the area!!

RedwoodSole is my go-to spot in Redding. The prices are always solid and they have a wide variety…read moreof sneakers, and the staff is super chill and helpful. You can tell the owner really cares and puts in work to make the shop feel welcoming. Always a good experience!

It isn't the most impressive mall, store or size wise, but it's in a good and convenient location…read more They've done a lot to improve the safety at this mall lately, which is nice. The current state of the food court is lacking at best, as they tore out the old food court to put in a makeup store. It's a dark hallway more than anything else. The food choices are lacking, as there is only Chinese food, Subway, and a Cinnabon. Hoping they put in better food choices down the road.

The price is Good customer service is always wonderful very welcoming thank you very clean.read more

I love Macys and the one in Redding is friendly and helpful! They have excellent quality of…read moreclothing and their sales are a fun thing if you want to find a quality source of wonderful items. The only place that I will buy my summer shorts. It is also easy to go out and shop the Mt. Shasta Mall while your at it.

Christian in furniture and housewares helped me get exactly what I wanted. His care for the…read moredetails was exceptional and I felt better served than ever before. The cookware I purchased were an excellent value. Please share with him his listening skills are above and beyond. I recommend him to upper level management where he can teach others the same concepts of excellence. Thanks for being there Christian!!!

I'm up here in Redding usually at least twice a week, so I like to use this Kohl's store to do all…read moremy Amazon returns. Not that I have a ton of returns, but when I do I come here. The return line is not bad usually and all I do is drop of the return with a return label and scanned and off we go! The Amazon credit is processed almost as soon as it gets scanned and a few hours later the money is back in my Amazon account. The staff seem like they know what they're doing ... at least for Amazon returns. As for the rest of Kohl's ... I really don't have any shopping to do here. Every once in awhile I'll get something like a t-shirt on sale for like $5.00 or something. It's a very clean store. The parking is easy and I noticed they have a ton of handicap parking if that's what you need.

Slowest return process EVER. And most unprofessional, also. I had to do a return for a Kohls.com…read morepurchase . I had the receipt on my phone with the barcode, etc. It had only been less than a month since I bought it, so I knew the time frame was not the problem. Two cashiers and a manager could not figure out how to process the return. FINALLY. 40 minutes later, a fourth employee comes to the register and finally got it figured out. Really? Really? I still can't believe the lack of common sense these people have. I thought I was being Punk'd by Ashton Kutcher. I've never had a more horrible return experience in my life. Be careful what you buy at Kohls.com. Employees have no idea how to process an on-line return. It will take a minimum of four employees, and A LOT OF TIME to get it resolved. Hopefully, this Redding store will be the next to close.

Who doesn't love journeys. Who doesn't love vans . I have one little problem and it's not Journey's…read morefault or Van's fault I have a child a female child with an 11 and a half foot size . But they do manage to have a couple of pairs that will fit her thanks Journeys

If I could give this store zero stars I would. My brother bought me a pair of Rainbow sandals from…read moreJourneys in the Mount Shasta mall for my birthday, however they were the wrong size. I went to exchange them for a different size, but since he hadn't given me the receipt, they wouldn't allow me to exchange them, though I had them in the store bag, the tags were still on them, and they'd never been worn. The manager essentially accused me of stealing the pair I had to try to get a free pair (if I was stealing them, why didn't I just take a pair that were the right size in the first place? Then I wouldn't have needed to go back to the store.) Now my brother is out 50-something dollars and I am stuck with shoes that are too small. Be aware of their sketchy return policies! I will not be going back to Journeys.