wow, this is the best kept secret in Redding. Who knew? Talk about a cute little store with quality…read moreinventory in Redding. Going to stop in here any time I'm nearby. Prices? Your money will go far here. Pile it up . (and if you can pay cash you might get a reduction on your total) Sweet little gal that runs the place will be ready to help in your selections.

Kat has some great items at good prices! She has designer clothing and regular clothing, a great…read moreselection of shoes and boots and miscellaneous. It's a small shop full of top of the line items. Definitely give Katwalk a try!

Love this store. It's my favorite location. I prefer it to the Anderson store. Very friendly staff…read morethat go above and beyond to help you. Amazing fitting rooms. Extremely clean and shiny mirrors. Very impressive up keep on the entire store in general. Love the sizes that accommodate All sizes and curves. Highly recommend this store and especially this location inside the mt shasta mall.

The manager at this store, Sheri, is a terrible person. She is abusive to her employees and fires…read morethem without any reason. She is unprofessional and unhelpful. Lina and Stacey are amazing and your store will go under without them. Other than the management, the store is so messy it's hard to find anything. The prices don't match with the quality of the clothing. The carpet and condition of the store is disgusting. I am shocked people don't get sick from the mold that has to be in the carpet. The plus size section is a joke. Good luck.

I shop here a lot! I like the prices, and that I don't have to search and search like a regular…read morethrift store. The workers usually aren't very friendly or engaging... which never really bothers me! I get that teen girls just kind of want to do their own thing. Today one of the workers totally shocked me. She was wearing a top that was split down the center and had strings of small beads connecting the two sides. That's kind of the best I can say to explain it! Her ENTIRE bra was exposed. Like I literally am just looking at her whole bra while talking to her. Wire and cups fully exposed. Everything. It was so strange, and made me really uncomfortable. I understand that there really isn't a dress code here. I have seen some prettyyyy inappropriate outfits from the workers here that I wouldn't even wear to the beach But this one was like totally beyond anything I have ever seen! She was just so exposed. And on top of that- extremely rude. Even when I was trying to joke and make small talk. Very unimpressed with her. Enough to write a review- which I never do! Just trying to reach the manager about the outfit since it was so insanely inappropriate. I'm going in to shop- not see a young woman's chest fully exposed!

Went to check out the store for the first time yesterday afternoon and was completely ignored by…read morethe 2 young girls working. Never even acknowledged. Not a hello, welcome in NOTHING! Walked around the store for a few minutes was never offered any help, just got a weird unwelcome vibe. Don't think I'll be back.

The most AMAZING shopping experience a self conscious, low self esteem chunky girl…read moreWith anxiety WILL EVER HAVE! No need to ask for a fitting room. Nope. When they see you holding stuff they approach you. Your name gets put on the fitting room Door. They take your clothes to be tried on in the room for you and set them up oh so neatly awaiting you to try them on. Trying clothes on is the worst. You get hot. You get sweaty. Then you get frustrated and end up leaving. Not at Torrid. Nope. Built in rotating fans in each fitting room. That you have the control dial to its speed and where it points. Can you say HEAVEN!! And when you like an item but need to try another size. But you know dang well Once you get dressed your not coming back to the fitting room again. Heck no. But no worries at Torrid. Nope. They check on you and get you any different sizes and/or items as you need anything while your inside the fitting room. The staff is AMAZE BALLS. The Redding store is my FAV. They know the regulars by name and shopping often turns into fun with friends it feels like. Never a depressing sad experience like I always used to have. Prices are up there but the clothes last FOREVER! High quality and high fashion and it's well worth the money. Highly recommend.

The woman working the counter was so nice, funny, and helped me so much. I'm so grateful for her…read morehelp and I got exactly what I was looking for.

Love this store cute cute cute and the people very friendly and next door a coffee shop so great to…read morehave this near thank you guys so much will always be back for sure

It was a half hour until closing and two girls were working. Not one of them greeted us. I asked…read morethem how they were doing to point out that I shouldn't be the one asking. They didn't ask us what we were looking for and it overall felt like we weren't welcome there. I won't be back. You would think that a small business would be want to offer the best customer service, but that wasn't the case here.

I'm up here in Redding usually at least twice a week, so I like to use this Kohl's store to do all…read moremy Amazon returns. Not that I have a ton of returns, but when I do I come here. The return line is not bad usually and all I do is drop of the return with a return label and scanned and off we go! The Amazon credit is processed almost as soon as it gets scanned and a few hours later the money is back in my Amazon account. The staff seem like they know what they're doing ... at least for Amazon returns. As for the rest of Kohl's ... I really don't have any shopping to do here. Every once in awhile I'll get something like a t-shirt on sale for like $5.00 or something. It's a very clean store. The parking is easy and I noticed they have a ton of handicap parking if that's what you need.

Slowest return process EVER. And most unprofessional, also. I had to do a return for a Kohls.com…read morepurchase . I had the receipt on my phone with the barcode, etc. It had only been less than a month since I bought it, so I knew the time frame was not the problem. Two cashiers and a manager could not figure out how to process the return. FINALLY. 40 minutes later, a fourth employee comes to the register and finally got it figured out. Really? Really? I still can't believe the lack of common sense these people have. I thought I was being Punk'd by Ashton Kutcher. I've never had a more horrible return experience in my life. Be careful what you buy at Kohls.com. Employees have no idea how to process an on-line return. It will take a minimum of four employees, and A LOT OF TIME to get it resolved. Hopefully, this Redding store will be the next to close.

I love Macys and the one in Redding is friendly and helpful! They have excellent quality of…read moreclothing and their sales are a fun thing if you want to find a quality source of wonderful items. The only place that I will buy my summer shorts. It is also easy to go out and shop the Mt. Shasta Mall while your at it.

Christian in furniture and housewares helped me get exactly what I wanted. His care for the…read moredetails was exceptional and I felt better served than ever before. The cookware I purchased were an excellent value. Please share with him his listening skills are above and beyond. I recommend him to upper level management where he can teach others the same concepts of excellence. Thanks for being there Christian!!!

Bought my wedding dress here. Such a great price and the woman helping me was so nice and helpful…read more Dress arrived in the time promised and was perfect.

I came here yesterday and received the worst costumer service ever! I was looking around with my…read morefriends, and I was genuinely considering coming back at a later time in order to find me a prom dress for this year when the man who was behind the counter comes up to us while we were looking at a body necklace and states "You can't afford this" and while I thought he was joking around and responded with haha it must be millions right, and he proceeds to say that no it's 195 dollars so unless I have 200 dollars then I can't afford and, I insist that this man is joking and I ask him for the price of a dress that caught my eye and he looks and me and walks away and ignores me. I am sad because I was genuinely looking forward to buying a dress here but a business like this does not deserve my money!!

Great deals to be had here. Staff is friendly and actually helped me save more money …read more I don't normally shop in a mall but I could not have saved shopping on line or elsewhere . Thank you Will be back soon

I went into the American Eagle in the Mount Shasta mall I informed the staff and the manager that…read morethey weren't in compliance with the Americans with disability act, and I was given very short one worded responses so I left in a retaliation of asking for the district managers email I instead received phone calls and voicemails from the store manager, even though I had not left my name or number with any staff so she took it upon her herself to look me up through my loyalty number all because I was trying to get a hold of her boss and let the district manager know how I was treated so beware if you raise any kind of eyebrows in that store they will look you up and take it upon themselves to try to rectify the problem and after calling customer service they kind of just said well it is what it is and didn't want to try to help the situation. In fact they made it worse by saying well you signed up so your information is now up for grabs so beware and shop at your own risk