Kat has some great items at good prices! She has designer clothing and regular clothing, a great…read moreselection of shoes and boots and miscellaneous. It's a small shop full of top of the line items. Definitely give Katwalk a try!

Amazing clothes, amazing shop owner you can't go wrong here. My favorite place to shop when I'm in…read moretown.

The manager at this store, Sheri, is a terrible person. She is abusive to her employees and fires…read morethem without any reason. She is unprofessional and unhelpful. Lina and Stacey are amazing and your store will go under without them. Other than the management, the store is so messy it's hard to find anything. The prices don't match with the quality of the clothing. The carpet and condition of the store is disgusting. I am shocked people don't get sick from the mold that has to be in the carpet. The plus size section is a joke. Good luck.

Love this store. It's my favorite location. I prefer it to the Anderson store. Very friendly staff…read morethat go above and beyond to help you. Amazing fitting rooms. Extremely clean and shiny mirrors. Very impressive up keep on the entire store in general. Love the sizes that accommodate All sizes and curves. Highly recommend this store and especially this location inside the mt shasta mall.

Great place to buy used high-end brands, prices are awesome ($15 for brand new Toms, TONS of…read morepremium denim). Three star rating is for the attitude of the employees. Lose the haughty demeanor, ladies, you're working in sales and customer service. I'll be back, and I'll hopefully update this review with regard to smiles and manners from the staff...

Went to check out the store for the first time yesterday afternoon and was completely ignored by…read morethe 2 young girls working. Never even acknowledged. Not a hello, welcome in NOTHING! Walked around the store for a few minutes was never offered any help, just got a weird unwelcome vibe. Don't think I'll be back.

The woman working the counter was so nice, funny, and helped me so much. I'm so grateful for her…read morehelp and I got exactly what I was looking for.

The new store manager is terrible. Rude and acts suspicious of everyone. She refuses to price match…read moresome people and has no issues doing it for others. I'm shocked she's still there. It's so sad because this store used to be so amazing. This time last year, the staff was wonderful. They actually greeted you and knew you by name. The new staff is utter poo. Never going in so long as that turd is still there. Guess I'm an online shopper now. Bring back Tracy and her awesome staff.

It was a half hour until closing and two girls were working. Not one of them greeted us. I asked…read morethem how they were doing to point out that I shouldn't be the one asking. They didn't ask us what we were looking for and it overall felt like we weren't welcome there. I won't be back. You would think that a small business would be want to offer the best customer service, but that wasn't the case here.

Very very nice people. walked in for a gift certificate. They made it out for us and they were…read moregreat. There's a great little shop.

Slowest return process EVER. And most unprofessional, also. I had to do a return for a Kohls.com…read morepurchase . I had the receipt on my phone with the barcode, etc. It had only been less than a month since I bought it, so I knew the time frame was not the problem. Two cashiers and a manager could not figure out how to process the return. FINALLY. 40 minutes later, a fourth employee comes to the register and finally got it figured out. Really? Really? I still can't believe the lack of common sense these people have. I thought I was being Punk'd by Ashton Kutcher. I've never had a more horrible return experience in my life. Be careful what you buy at Kohls.com. Employees have no idea how to process an on-line return. It will take a minimum of four employees, and A LOT OF TIME to get it resolved. Hopefully, this Redding store will be the next to close.

I'm up here in Redding usually at least twice a week, so I like to use this Kohl's store to do all…read moremy Amazon returns. Not that I have a ton of returns, but when I do I come here. The return line is not bad usually and all I do is drop of the return with a return label and scanned and off we go! The Amazon credit is processed almost as soon as it gets scanned and a few hours later the money is back in my Amazon account. The staff seem like they know what they're doing ... at least for Amazon returns. As for the rest of Kohl's ... I really don't have any shopping to do here. Every once in awhile I'll get something like a t-shirt on sale for like $5.00 or something. It's a very clean store. The parking is easy and I noticed they have a ton of handicap parking if that's what you need.

Returned pair of shoes, had receipt. Very fast service, excellent store items bought at great…read moreprices

They did not even let you sit on the couches to test it no matter what and it is almost like the…read moreworkers don't want any sales

Bought my wedding dress here. Such a great price and the woman helping me was so nice and helpful…read more Dress arrived in the time promised and was perfect.

I came here yesterday and received the worst costumer service ever! I was looking around with my…read morefriends, and I was genuinely considering coming back at a later time in order to find me a prom dress for this year when the man who was behind the counter comes up to us while we were looking at a body necklace and states "You can't afford this" and while I thought he was joking around and responded with haha it must be millions right, and he proceeds to say that no it's 195 dollars so unless I have 200 dollars then I can't afford and, I insist that this man is joking and I ask him for the price of a dress that caught my eye and he looks and me and walks away and ignores me. I am sad because I was genuinely looking forward to buying a dress here but a business like this does not deserve my money!!

I went into the American Eagle in the Mount Shasta mall I informed the staff and the manager that…read morethey weren't in compliance with the Americans with disability act, and I was given very short one worded responses so I left in a retaliation of asking for the district managers email I instead received phone calls and voicemails from the store manager, even though I had not left my name or number with any staff so she took it upon her herself to look me up through my loyalty number all because I was trying to get a hold of her boss and let the district manager know how I was treated so beware if you raise any kind of eyebrows in that store they will look you up and take it upon themselves to try to rectify the problem and after calling customer service they kind of just said well it is what it is and didn't want to try to help the situation. In fact they made it worse by saying well you signed up so your information is now up for grabs so beware and shop at your own risk

My fav store to shop in at Mt. Shasta mall hands down! Not only do they have amazing durable…read morequality that's so comfy. The employees there make the experience great! Jenny, Gabe, & Joadie are some of the managers there that I have met over my three years of working in the mall & shopping at AE a lot, & they are such a STRONG team!!! They always remember my name & help me use my coupons & find new things! They are so fun and they don't over due it, like in a customer service down your throat kinda way. They are AWESOME :)