My husband and I had the best car buying experience possible with Hugo and Juan -- can't say enough…read moregreat things about them and the entire experience with Porsche El Paso. We bought a certified pre-owned car from a distance (we live in another state), and they made what could be a nervous distance-buying experience a fantastic one. They were extremely knowledgeable, responsive, transparent, patient with our millions of questions via email, text, calls and during a video meeting, and provided us with text and photo updates when the long-distance transport company picked up the car. I very highly recommend them, and I couldn't love my new-to-me 911 cab more!

Went back in, and Sergio took care of us. He fixed a reoccurring problem that had been happening…read morewith other vehicles similar to mine. This all happened in a matter of two hours. He offered to wash my car as well and had a very pleasant experience. Thank you, Sergio!

Extremely honest and great communication with the progress of the vehicle. Larry explained what…read moreneeded to be fixed and didn't try to sell us on things that weren't needed. Larry was extremely friendly and provided great customer service. He also offers 10% military discount. He replaced our oil pan, transmission pan, and replaced my brake pads.

John has always been up front and honest with me. I recommend him to all my friends. He has…read morereplaced the engine in my wife's Corvette and worked on my Corvette also.

My hubby and I just purchased a brand new f sport here yesterday. The car was mainly for my hubby…read morebut please note that I will be joyriding occasionally since this car is really awesome! Scott has awesome customer service, he had the car ready for us in the show room with a cute bow on it! He took the time to help us set up our seat settings and explained everything that we needed to know about the car. I know Lexus has better customer service than any other brand, but Scott definitely sealed the deal for us. This car was special ordered for my hubby from Arizona because he wanted certain features, and they made it happen (really fast, I might add). We previously owned an older Lexus and this new one had so many new features that Scott was willing to show us. He was also so nice to our kids that we brought with us, got to know all of us by name, and didn't get annoyed when my 5 year old was spinning around in a chair super close to one of the showroom cars (yikes). I am so surprised that the tags were already on the car, and all of the paperwork was ready when we got there. For my next car I am really swaying towards a Lexus solely based on the customer service (and I am an Audi driver). I really appreciate the fact that this transaction did not take all day, they offered incentives ($4500), and treated my WHOLE family with respect. Side note: there is a lady in one of the corner offices with fruit snacks for the kids!

I have a problem with the service department of this dealership. I was mailed a coupon that stated…read moreFox Lexus would do a Synthetic Oil Change for 39.99 (including all parts needed). I got to the dealership at the time I set up for this service, and an hour later they called me in to a service office and told me they were running behind but were starting on my vehicle at that time. An hour later, I got an invoice that said that the amount due was $56.73 - so much for "parts included." The invoice they gave me said regular oil (not synthetic, as promised) was used and a car wash was done also (however, the car had the same layer of dust on it that I came in with). My opinion of dealership service departments was verified - I don't plan on coming back...

Hit a speed bump and cracked my exhaust. They took care of it here and my car feels brand new. Will…read morebe bringing my car back here. They're very busy so prepare to wait. Worth it though.

When traveling and the RV develops a problem you just start praying. Thank heaven I travel with a…read moremaster mechanic husband but he does not travel with his welding equipment. Sunday morning our exhaust system broke on our rv. We were at a desert state park in the middle of nowhere. We called southwest rv repair and they recommended Ernie's. Monday afternoon my husband went down to talk to him. Took the Rv in Tuesday morning fixed by lunch time. Barely a hicough in our plans. As mentioned my mechanic husband knows a fair deal when he sees it and good workmanship. They are busy but our campground only 4 miles away. So I would recommend an appointment

Great place! Lalo it's a great painter, he did an amazing job on my truck, very affordable price,…read moregreat service

hey everyone, good afternoon. Just wanted you guys to let you know we're here in Canutillo Rafa's…read moreBody Paint is one of the worst places that you can go to get your car painted. I took the truck there. They did a horrible job. I went back, took it back, and they left it even worse. By the time I was telling the owner. The problem. He started acting likean in responsible boss, and then also, besides that they were over there, trying to intimidate us with guns, so, just a heads up. People don't go to Rafa's body shop in Canotillo. That guy is a piece of shit. The owner.

I was driving from California to Mexico city in my 1979 vw super beetle, my car was losing power in…read morethe engine, I took it with Mr. Herrera and in less than 2 hours my car was on the road again !! Tus gustos rock!!! very reasonable price

I brought my VW Eurovan in because I was on vacation and it was stalling out. These were the…read morenicest, most helpful, honest people ever! They spent a lot of time helping us diagnose our problem to get us back on the road quickly would highly recommend

I dealt with Rudolph Chevrolet and they bought the dealership when they used to be in San Antonio…read more They've always been great and very courteous and they have very good quality of equipment and service.

I feel it's important to share our recent experience, not just as a warning, but as a reminder to…read moretrust your instincts and expect better from businesses--especially when making large purchases like a vehicle. From the very beginning, the salesman BRAILYN GUTIERREZ was condescending and dismissive. On our first visit, he made assumptions about our financial situation based solely on our appearance--making it out to seem as if we couldn't afford a vehicle without any prior knowledge or anything about us. This first interaction was offensive and unprofessional. Although this was our interaction we still continued to give the dealership the opportunity to work with us and we returned to finalize the purchase of two vehicles (2025 Chevy Suburban & 2025 Chevy 2500) BAILYN GUTIERREZ insisted on handling our sale even though we had explicitly already expressed our concerns that we didn't want to work with him and spoken to the manager. To avoid a long process my husband and I gave zero pushback on pricing or payments, yet we got a run around and Mr.Gutierrez wasn't transparent during the financing process and even made comments about the legitimacy of our business, saying we needed to "make the purchase look neater."That statement was not only insulting--it was inappropriate on every level and we provided legal documentation to shut down the claim Mr.Gutierrez made. We once again asked respectfully, and made our concerns known that we would not continue working with Mr.Gutierrez even communicated that clearly to his management. Our request was ignored. In fact, the disrespect continued where the finance manager went so far that he proceeded to scratch out the salesman's name on paperwork and write in another sales person's name--this clearly was just a tactic to "shut us up and get us out of the office." Now to make matters worst reflected on the official agreement was Mr.Gutierrez name proving that our request was ignored. This just goes to show the type of culture and values being upheld at this Rudolph Chevrolet. But what truly pushed this from disappointing to disturbing was discovering that after my initial HONEST review towards Rudolph Chevrolet they used staff to post reviews with fake 5-star reviews to drown out my legitimate customer review. As someone who relies on honest reviews when making major decisions, this is deeply troubling and deceptive. It's a clear attempt to manipulate public perception rather than take responsibility and improve. We spent a significant amount of money here--and left feeling disrespected, ignored, and misled. I will not be returning, and I strongly encourage others to proceed with caution. Don't let a polished showroom fool you into thinking you'll be treated fairly. You deserve honesty, respect, and transparency--especially when you're investing in something as important as a vehicle. I'll post a couple of the many images to support my review and also reflect that the reviews from staff came right after I posted my initial review.

Saw a truck online listed for $18,995, talked to the guy for a few days inquiring about the truck…read more Then when I was ready to see the truck, I called the dealer and asked if it was still available and they said it is and quoted me a price of almost 25k, and I asked why it was that much and then they say it's because it has bigger tires and nicer wheels. I said ok and messaged the guy I have been talking to right away, asking about the price. He then said the car has been sold at the asking price. I then asked him why the guy on the phone let me know that and why the price online ad was different then the price on the phone. He went on to say it was a error and that he doesn't need to justify anything to me. And then went on to say I should have better finances (doesn't even know my credit/finances) and calling me a woman. Need less to say... if I could give the store any less stars than one, I would in a heartbeat. Never would recommend this place to anyone since you WILL get ripped off.

EXCELLENT customer service really VERY satisfied with my 2007 BLACK CADILLAC SUV ESCALADE 4 WD. I…read morenever purchased a vehicle from them at all I found there WEBSITE as I was working in GUAM and was being transferred from GUAM to a new duty station location in RATON NEW MEXICO. Called Fiesta Motors from GUAM spoke with the owner personally we completed the online application for the purchase and monthly payments. They worked with my down payment of $ 5000.00 with monthly payments and held my truck until i flew into El Paso Texas to pick up my truck along with making my payments while in GUAM in transition duty station relocation i was able to call in on a Saturday make my $ 500.00 payments easily. I have bad credit, my job federal govt. employee and am currently coveting relocation expenses, despite all these obstacles the staff was able to get me the car I wanted quick and was very professional with a great attitude. Lucero Quinonez picked me up from the airport. I received Car'te Blache service. Lucero completed the dealership paperwork got my insurance, and test drive in El Paso. I would like to thank the entire team Denise for taking my payments, for the owner holding my Cadillac SUV ESCALADE 4 WD Truck during my transition from GUAM for the entire time and for Lucero for completing my purchase. The entire process was painless and I recommend any looking for a new vehicle contact Lucero Quinonez and the sales team at La Fiesta!