I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

Daniel was very helpful. He answered all my question and kept me up to date on my vehicle. I will…read moredefinitely bring my vehicle back if I need other services.

Don't answer calls and try to take you for every penny. Avoid this establishment. Tried to hold my…read morebrother-in-laws vehicle for multiple weeks without telling him when he would get it back or when the part they supposedly "ordered" would come in

My vehicle happened to break down in front of this location and the owner immediately offered to…read morecheck my vehicle and let my sisters and I sit in an air conditioned room while we waited for our ride. His honesty is what really left me feeling lucky, my vehicle did not want to accelerate and kept dying and we thought 2 of 6 cylinders went out. Today I asked him what happened and how much it would cost and he said a wire got loose and he wasn't going to charge me. I thought I was going to have a big bill and he could of easily told me otherwise. I recommend this business if you have car issues.

ONE STAR IS TOO MUCH. THEY GHOSTED ME…read more April 2026. Had a transmission put in. It was leaking. Three weeks of contact about having it repaired. Then 4 weeks of not answering texts or phone calls. They had ample time and opportunity to have it repaired but instead GHOSTED me. So I had it fixed at another shop before it ruined the transmission. Immediately after I sent them the bill the contacted me. TOO LITTLE....TOO LATE. They said repair should costs $175 parts and labor, but the bill was over $1,300.00 They STILL HAVE NOT REIMBURSED ME AND ARE GHOSTING ME AGAIN.

This mechanic completely failed to deliver on every promise made. I brought my transmission in with…read morea clear written and verbal agreement that it would be finished in one month. Instead, it dragged on for over six months. Not two. Not three. More than half a year. During that entire time, I was fed the same excuse over and over: "waiting on parts." Weeks turned into months with zero real progress, no transparency, and no accountability. I had to constantly chase updates, and even then I was given vague answers or flat-out lies. To make matters worse, I was overcharged well beyond the original quote, despite the work not being completed as agreed. My transmission was not turned in the way it was supposed to be, and I ultimately had to threaten legal action just to get any movement at all. No customer should ever have to do that. This wasn't a shop mistake--this was unprofessional, irresponsible, and dishonest business practice. My vehicle was held hostage for months, costing me time, money, and transportation, all while this mechanic sat on my paid-for job. If you are considering bringing your transmission here: don't. Save yourself the stress, lost money, and wasted time. There are honest mechanics out there--this is absolutely not one of them.

The owner Javier is a scammer. He would never give me a solid quote on the repair job. He insisted…read moreon a down payment for parts, even though he had my car as collateral. When I went to take him a deposit he doubled the quoted repair amount. And he changed me $135 for a diagnostic. I got off cheap. If you enjoy frustration and bad service take your car here. These guys do not reflect there name. Fair warning!

Wonderful kind man of scriptures will help anybody even if their financial status is not what it…read moreshould be.Master mechanic with scriptural values.

From the owner: Transmission Rebuilding, Transmission Repair, Computer Diagnostics, General mechanics, Brakes…read moreTune-ups, Front end work, Engine Repair, Repair Check engine problems.

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

In terms of the work, Sal and his team did great. This was the second rebuild of my transmission…read more(Ford F-150 with 345,000+ miles!), and it feels as good as new again. In terms of the timeframe, that's were I docked the last star. Initially Sal told me a week (I was moving in about 3 weeks), and after a week he hadn't even looked at the transmission. Second week he started telling me they were having trouble getting parts, which is something he should have said when I asked for a quote/dropped off the truck. Many, many phone calls later I threatened to show up in person, and suddenly the truck was ready the next day. Funny how that happens. He asked for me to bring the truck back before I left town with it, and he did a check up on it and told me some very good information, showed me temperatures, and so forth. Sal is very good at what he does, the place just sucks with time. In terms of price, it was a bit more expensive than some other places, but it's definitely not a task you want to be cheap on. You get what you pay for. And I think my 2007 truck has at least another 50,000 to 100,000 miles left in it! (Also, rebuilt transmission is way cheaper than a new truck).

Honest work and saved us $$. Transmission work is a pain…read morebut with time they fixed the issue. Thanks guys!