very professional and kind staff! minimal wait time. I even refer my coworkers who don't live in…read moreCanton to come here.

The doc immediately realized that Johns Hopkins had given me glasses that were far too strong…read more I got new glasses and sunglasses for a good price and am extremely happy with the entire experience.

Dr. Jain was very friendly and did a good eye exam. The Office Manager Duane however made mistakes…read morefilling out my MVA eye screening form which caused 2 restrictions to be applied to my drivers renewal. It took me most of 4 hours with DMV and Innovision to straighten his mess out which I was charged 39.95 for. Be very weary of upcharges no eye drops during exam 39.95, frames that go just over your insurance coverage out of pocket 20.00, lenses that go just out of your free insurance lenses out of pocket 41.00. Pair of reading glasses and MVA filing their price 517.00 minus insurance still costs me 86.00 out of pocket. Do your homework before you go to this place.

We had a great experience; my son and I had an eye exam and Dr.Jain was so kind and pleasant. She…read morewas very thorough and explained everything to us!

Absolutely love Clarity Eye Care! The staff is AMAZING--so friendly, professional, and welcoming…read more They are always prompt and on time, and I really appreciate how clean they keep all of the equipment. I love coming here for both myself and my husband. The entire team is wonderful, and we always have such a great experience. Highly recommend Clarity Eye Care!

The entire process to get new glasses was the smoothest process I ever experienced! Everything was…read moreextremely efficient and the selection of frames is literally one of the best I've ever seen. The have so many frames to choose from and they truly help you pick frames that's best matches your fave, your style, etc. the have options that can be a bit pricy but they also have budget friendly frames as well, who know maybe some people's insurance would even cover it all but even if you have insurance that's not really helpful financially the ladies sure work with you so that you go home feeling good and looking good. The turn around time to pick up your new frames was approximately just shy of 2 weeks. Nonetheless, I felt comfortable, I felt heard, I felt cared for. I'm happy I choose them to do my yearly exam with. 10/10

As someone with a few variations upon the theme of medical-phobia, my visit with Dr. Zuckerbrod and…read morehis staff at Ideal Family Eye Care was exceptionally rewarding and precious to me, from intake to technician services to the doctor himself to the optician.  The intake was the equivalent of "welcome home."  Shira the technician was amazing in her customer-empathy, perfectly balancing professionalism with sensitivity.  Dr. Zuckerbrod explained the condition of my eyes to precisely the depth I requested so that I would be informed but not nervous.  The first-class non-invasive technology marks wonderful progress from my experiences in other places in earlier times.  Finally, Ron the super-friendly optician really showed his experience in customer service (i.e. inform, explain, but refrain from pushing product) he gained from his prior experiences in ownership.  Overall, I clearly found myself among the right people at the right time at the right place, and it's great that both my wife and I now have had the wonderful experience of relating with the Ideal team.

Both Ron Eisenstein, the Optometrist, and the person who greeted me at the desk were some of the…read moremost warm and helpful people I've encountered in any appointment I've had. They guided me through the entire process of getting my eyes tested, checked, and made sure I was completely in the loop and understanding what was happening. The process of picking out the glasses frames kept up with the unbelievable service provided here, and Ron Eisenstein most definitely knows his glasses! He knew the top 2 I would pick even before I suggested any myself. Incredible. I would definitely come back here for more.

I have no problem with the doctors. But the office staff is not up to par…read more My first problem when I was there last time and I made an appointment for an upcoming next visit they scheduled me with the wrong doctor. Then called and left a message and gave me another date and time ,I called back to confirm and left a message no one ever called me back . Fast-forward to today's appointment I get a call this morning that they need to reschedule my appointment due to scheduling conflicts. Stated they called me last week which they did not ,no messages or nothing. And I was sent a message yesterday confirming today's appointment and what I should expect. Very disappointed and maybe more training is needed!

Everything! My Ophthalmologist, Dr. Ismail Shalaby is the very best, as is his excellent staff.read more

Absolutely wonderful first experience here. Everyone was welcoming; appointment was punctual and…read moreI'm loving my new contacts! Great selection of frames as well. Doctor and staff knowledgeable and friendly. I'll definitely be returning.

I've been going to Roland Park Vision for a few years now, and I'm a fan. All of the staff are…read morewonderful - friendly and professional. The appointments start on time, and it's never too hard to get an appointment (in my experience). For me, it's a convenient location - on Cold Spring, with a parking lot and traffic that's not too bad! I'm a very satisfied patient, and I recommend them!

I have lived in the neighborhood for 5-6 years and have not been happy with my eye Dr but was…read moredragging my feet about making a change. After a very negative experience with the old place my wife decided to check out Light St Optometry. I'm so glad she did because I just switched to them too. My experience this week at LSO was the first positive eye dr experience I have had since leaving my childhood doc. Immediately when I walked in I was warmly received and all the other interactions continued very pleasantly. The eye exam went smoothly and I got everything I needed. I think what I appreciated the most is that they were not after the hard sell. I asked for clarification on my insurance benefits and they helped me understand my options. While there prices are very reasonable, my perscription had only changed a tiny fraction in a single eye, so I ended up not ordering new glasses. Additionally, without even needing to ask they offered to email me a copy of my perscription. I will be back and will recommend them to anyone in the area. If you are tired of poor/unfriendly service and the constant upselling, it doesn't have to be that way.

Dr. Pinson and his office staff are awesome! The eyeglasses are not only decent brands, they are…read morealso affordable! We always get a great exam and have been seen pretty much at our appointment times. We can't even compare Dr. Pinson to our other eye doctors because he is simply the BEST!

Great Place Doc are Amazing wouldn't trust my Eyes to No one Else!!!! Great Exam!!!!read more

Real mixed review. I love my eye doctor, Elizabeth B. McGinn, OD. I have hard contacts, she is…read moregreat at getting them fitted correctly. I also wear glasses. My husband and I have been going to her for many years and really like and trust her completely. The staff at the eyeglass area is a real mixed bag. They had a great woman who retired a few years ago. Never had a problem with her. Last year I had had a lot of issues with my glasses that dragged on for several weeks and they were never quite right but I was told today the woman who helped me had also retired since last year and they had some great new staff. I really wanted glasses that fit and I could see out of properly. I was excited at the idea of not having to try Costco/Warby Parker/random stores etc. Dr McGinn also made a note on my prescription to make extra effort to center my lens properly and pick out frames that work. Dr McGinn said they had a new man working and recommended going to him but he left on his break when I was done with my appointment. This was on 8/25/21 at around 11:20 am. This woman approached me from behind who I didn't even realize worked there at first because of how she was dressed and acted. She asked if I was looking for frames. I said I was and asked if she could help me pick out frames that might work best with my (high) prescription and lens and she said no and walked away. I looked for a few minutes with my husband and then said to her that between my issues last year, the trend of huge glasses (which I know I can't wear) and my eyes being dilated, I was having trouble finding the correct size glasses. I asked if she could help me again and she said no and that I should leave and come back if I wasn't "able" to pick out frames on my own. It was said in a very strangely aggressive way. My husband and I were the only ones there so she wasn't busy with other customers and she gave no reason why she couldn't help me. I picked out some frames and told her that I don't know what went wrong last year but I think either there was some problem with the fit or the lens themselves because I have to put my glasses on the tip of my nose to see through them. I repeated that I hoped she could help me chose the right frames and again she said no and splayed out on a chair staring at me. I said knew the problem wasn't a change in my eyes because my contacts were fine and my eyeglass prescription didn't change much then or now. She kept talking over me and "correcting" me for things I wasn't wrong about or even saying in a bizarre way. It was really shocking and uncomfortable. I've never been around a "professional" that acted like this before. It was very unsettling. I'm not an optician. It's her job to help fit me with the proper lens and glasses. I told her I knew it could be a glasses shape/lens issue which is why I wanted some guidance and she just kept talking over me in a really argumentative, aggressive way. I finally just grabbed my prescription and left. She was incredibly rude and hostile. My husband had brought frames with him to be filled with his prescription so he stayed a minute to get help with that. Hopefully they will be be fine? We were hesitant about dealing with her at all but since he had brought glasses he knew worked we thought maybe she could handle placing the order. I hope we didn't make a mistake. After I left to wait in the parking lot he told her that the problems I had last year dragged on for months with the very overwhelmed and now retired worker for various reasons beyond my control and that I had finally given up and made do for the past year but that my glasses haven't been really useable. She said the woman had been "covering for her" when she was ill and that "everyone has problems". Truly, what is going on here? Isn't having glasses that fit and you can see out of the bare minimum you can expect from an eyeglass shop? I've been wearing glasses for 35 years! There has never been this level of drama. I truly was excited to get help and spend hundreds of dollars at this place and this woman was so combative and unprofessional I had to leave with nothing. So three stars because I love the doctors but I would avoid the eyeglass shop like the plague just in case you have the misfortune of encountering this woman. A stranger off the street could give you better service.