This collision repair shop is the best I've ever been to. I can't recommend them enough. They are…read moreone of the few places that can repair electric vehicles. They navigated the insurance companies for me and were excellent at communicating and documenting throughout the process. This is also one of the more expensive locations I have been to, but it is worth every penny. They pay their service well and the servicing technicians are very detailed and knowledgeable.

I cannot speak more highly of Fetzner Collision! I had my Tesla Model Y rear bumper scraped…read more(courtesy of the Wegman's parking lot) and they worked me in for an estimate AND repair in record time! Absolutely beautiful work! Many thanks to Brian Fetzner and his team for timely and high quality work at a reasonable price. I won't take my cars anywhere else in the future.

I had a little run in with a deer and needed my car repaired. Charlie and the team were great…read more Not only did they make my car look like new, it was also all shiny and clean. They handled the insurance and made the entire process quick and easy. Thanks for a job well done, I highly recommend Panorama Collision. Kim I

While visiting Rochester from Florida this summer, had a small accident and was referred to…read morePanorama Collision for an estimate. Received two other estimates as well. Panorama was extremely competitive, so I decided to have the work done there. The car came out great! They far exceeded my expectations. I would highly recommend Panorama collision. Their customer service and follow up was also outstanding. Charlie and his team were great!

I had a simple but annoying issue! My front bumper cover was cracked and barely hanging on due to…read morehitting a concrete parking barrier at slow speed. I didn't want to spend the exorbitant price quoted for a new bumper cover & painting! I had heard good things about Foti Collision and called them. Given my urgency (cover was falling off), they got me in the next day, reconnected and reinforced the cracked area, rehung and secured the cover and reattached the engine compartment shield. They were friendly, responsive and very affordable...I was thrilled and will certainly bring my larger repairs to them in the future.

Although Fred was not able to help me with my specific problem he referred me to a nearby shop he…read morecould fix the problem. I went there at his recommendation. Nice guy! Support your local business.

Wonderful service and nice people. The work was top notch and very happy to have had my work done…read morethere. Bonus: my insurance company lowered my deductible because they are a preferred vendor.

Gina was great! My car was fixed ahead of schedule! She looks great - the red matches perfectly…read more Gina sent text updates frequently. Gina also handled the rental process. She also handled all of the insurance paperwork, and I only needed to pay the deductible. Great value. The whole experience was painless. I would recommend Emerson Collision to anyone who needs to get their car repaired.

So today I called Vogels around 10:26 to get an estimate done for insurance on my 2010 Chevy…read moreImpala. I was instantly turned down and said "no we can't do that". I was surprised because I have brought them previously a car and sent them a lot of work over the years. So let me tell you about the LONG HAUL on your vehicle if you bring it here to Vogels. I would know about long term on a vehicle from them because they did a Job for me in 2015 on my 97 Camaro. This place is decent place to bring your vehicle if you need something fix short term but long term not worth it to ME. To others they are worth it but they don't restore cars really just fix them. I brought these guys my 97 Camaro back in 2015. Let me tell you what it WASN'T worth the price they charged me 6500-7k and or it felt like I was getting harassed by the owner about paying them. Normally you pay for a job when it's finished but he was eager to collect some before starting it and during before he finished the Camaro. I had to pay before they finished which felt like I was being scammed but I was in a tight pinch and had to get it done. After finally paying them in full they finished it up and said we will detail it up nice for you but the rushed they detail guy and I had wax all over the Camaro. Even the detail guy complained about being rushed. I even mentioned the green paint I could still see but they didn't fix it or nothing. I was super bummed about this but I was still happy to get my 97 Camaro back on the road and drive it. Mind you this 97 Camaro sat after it got "restored"from Vogels. Nothing wrong with it but all the imperfections they left, all the chipped and cracked paint I found and the green paint from the donor parts they used to fix it that you could still see in areas. The Camaro wasn't very professional done at all and the service I got from them especially from the owner himself was good and all till the demanded payment. Then it felt like a scam and it felt like I was being harassed. Now 10 years later I have to repay someone to fix all those paint chips, all the cracked panels and a lot more. So in my opinion it's not worth it because 10 years later and 6500 bucks wasted to repay another person. About the same or more to make it look brand new even better then show room quality they said just like Vogel's promised me but Vogels couldn't handle it. Edit : So after I posted this because I got a phone call at 11:17 from there Shop manager or whatever he is there. His name was Eric. He called me asked me why I would leave a negative review because they refused to take a quote from me earlier today? Then proceeded to say I called them because I had an insurance quote done and I wanted them to add more on? WTF? How is that possible when my accident just happen at 9:33 am. So how did I have time to get a quote and call you to ask you to change that quote? So now I'm more annoyed because they tried to call me out on something I didn't even say. All I said was "can I get an estimate done today for an insurance quote". He then proceeded to tell me IDK why you're posting your Camaro now. It's been 10 years and we didn't harass you. He said "we have to get some up front or all especially when it's not an insurance quote because we gotta pay outta packet for materials"? Really? You have to pay for materials? Wow that's crazy. What about regular mechanics or other shops? They don't ask up front for any money. However I was fine putting a down payment down back then. It was the owner calling me demanding money from me time and time again multiple times and said he couldn't fix it till I did. That sounds like harassment to me. Their excuse was "well sometimes people have us fix it but then not come back at all after we finish". I said "not my fault don't judge a book by its cover. You guys are judging people and will only work on cars with insurance claims unless they are GUARANTEED the money before they finish the vehicle". 1

Have been a long time customer, but I just (6/28/23) called to ask them what should I do with my…read morecar that just have been tboned. Thge young man at the other end just told me to get lost and go someplace else.

Very knowledgeable staff. Taylor calmly helped me and my wife during our car cutting off…read more She directed us to a tow service and potentially same day help and repair if we made it there soon. This made a sudden crisis much easier to deal with We also had comfy couchs throughout the ordeal. Put This shop at the top of your list mvp!

My Son's Honda is happy at 1/2 of dealer price to fix the front end…read more Work guaranteed for as long as you own the car Great Place Great Service Next time I will get my oil changed and New York inspection

I've been going there for a couple years and they do amazing work they are well trusted and Scotty…read moreand his wife are the sweetest people ever!!! Highly recommended them and will never go anywhere else as long as they are around! definitely higher than a five star definitely a 10 plus!

Scotty's offers excellent service. They are honest, skilled, and really look out for their…read morecustomers. Paul and his team of people do everything possible to help their customers. A great place to bring your vehicle!

These guys are amazing! Jess and I left this morning for our vacation and as soon as we got on the…read morethru way our windshield wiper stopped working! went to autozone, they were no help, called several shops and everyone kept telling us it wasn't a easy fix or they couldn't get us in, we were starting to feel helpless and sad that we might have to end our trip, but we called these guys and they told us to come down and they took us in, looked at the car and it was an easy fix and they sent us on our way!!! God bless these men and thank you so much for getting us back on the road to our vacation! And thank you Jesus for protecting us from the unknown!

Twice I've brought vehicles to this place and spoke with Tim I believe his name is. He looked at…read morewhat needed to be done to each vehicle, took my information and said that he would email me a quote. Both times I never received the quote from them. I will never consider them for any work in the future.