Had an extremely positive experience with FB Glass. Obtained 3 different quotes for a windshield…read morereplacement. They were $35 cheaper than the first (repair would have been 6 days out due to a back order) and $68 cheaper than a well known more national shop. FB Glass had to get a part from Buffalo to do the job. Bottom line: vehicle fixed same day at a great price. Office staff - friendly, courteous and helpful. They took the stress out of a stressful situation. Thanks !

very rude when I called for a quote. I have used them for years I will not be using the anymore.read more

Best quality & service around. I would definitely use them…read moreagain. Matt was very professional & got The job done quickly

Easy to schedule and comes to the house or wherever the car is. Unfortunately I have had my glass…read morerepaired twice recently and one time I had to reschedule like three times and they went right to the dealership to do it because it would be there the whole day. No issues. This time they came right to the house and worked with the insurance co to make it easy for me.

Of course this is a service that we rarely WANT to get. We seek it out usually because of a mishap…read moreof some sort. My car got a nasty "ding" on the hood- honestly no idea how it happened. I submitted an online request for an estimate and all went well from there. The staff was very helpful, the communications were great and most importantly the job was very well done! Very pleased. Should I ever have a mishap again, I'll go knocking on their door!

The staff here is super friendly and easy to work with. I was impressed with their communication…read moreand personability. They did a great job fixing my car and even cleaned it for me! In the past, I've gone to the Gerber on Monroe Ave. However, this time they were very busy so I wasn't going to be able to get in for quite some. In any case, that led me to this location and I was equally if not even more pleased!

Not sure how it happened but woke up and saw a crack in my windshield. Used my insurance to make a…read moreglass claim and had a choice of appointments within a few days. I had to wait a bit longer due to some other things not related. Also insurance didn't give me the option of a mobile appointment. I didn't try calling or anything but if I need this again. I'd try that. This location is in a high traffic area. There is a star bucks and Tim Horton across the street as well as other spots to eat if you're waiting. My windshield replacement was covered fully by insurance. I did pay for new wipers and a rain treatment though. The work was done within a few hours. I did do a check of the work before cashing out. Didn't notice any issues. They also restuck all my window stickers and EZ-Pass transponder. I did not request OEM glass but haven't noticed any issues driving after picking it up. The work is warrantied. So if there are issues, I won't hesitate to have that handled.

I have never had a company disrespect my time as Safelite did. I have a very small chip in my…read morewindshield, about the size of a dime. I called for an appointment, set it up for November 17 between 1:00 and 6:00 and sure that someone was home. They text me at 4:00 and had to change appointment for November 27, again between 1:00 and 6:00. Again I got a call at 5:00 saying the appointment had to be changed. The technician could not do the repair because it was too dark. I informed her that the car was in a garage and had plenty of light. She said it would not be enough. So I want to let people know that SAFELITE does not care about you.

Informative and straight forward about pricing. The service was barely over an hour. My window…read moreshield looks great!

We had a longer than 6" crack on our windshield. Ray Sands Glass replaced it with an affordable…read moreprice including a new pair of wipers. We don't have to involve the car insurance. Their service was great. They offer Velcro stickies for our EZpass. I highly recommend them.

Had a pretty big crease in my door from an unknown incident - my guess a kid or the wind threw open…read moretheir door into mine. Gerber did the estimate for All-State. They were upfront and honest about everything. No pressure to have the work done there, but I ended up doing it anyway because I felt good about it. They texted regularly with a link that showed where in the process it was and the current costs (insurance's, of course) as they went through the work, which I thought was great. Finished very quickly, and it looks great! It came back cleaner than I left it, which is always nice. I can't speak to how they are for major repairs, but they were certainly great for what I needed.

I took my Jeep Cherokee to Gerber through Geico after a single car accident where I scraped the…read morerear driver's side door and back panel against a construction barrier and I am so pleased with their service. They were easy to coordinate with through Geico and with Enterprise for a rental car and provided great communication on the repairs, with update phone calls on Tuesdays and Thursdays. Overall the repair took about three weeks, which was very fast, in my opinion. All of the staff that I dealt with were friendly and efficient. I highly recommend Gerber and would use them again in the future.

Safelite was able to get me in within 24 hours, I went to the site and waited until the windshield…read morereplacement was finished. Every employee was very kind and welcoming, and checked on everyone in the waiting area individually throughout the wait. They have massage chairs, water, and coffee in the waiting room. The replacement was done well and within an hour. Would highly recommend.

Waste of time. Call center for appointments is bad, they recorded information inaccurately…read more Safelite is so bad they ask you to discern if it's a repair or a replacement. Then the criteria they ask you utilize isn't accurate in making that distinction. No call no show on the house call appointment, had to follow up myself to reschedule, they did not give preferential treatment to those who have already had missed appointments. So I set up an appointment to go in and they said upon arriving that they do not have my windshield in stock. Scumbags.

Will never go here again waited a week to get a new windshield, so I can continue to work & when I…read moreget to the shop they broke the windshield and told me I'm not able to get an discount they're overpriced and not worth the hassle

Terrible. They may be cheaper than most but there is a reason. they couldn't "calibrate " and just…read moreleft. I had another company try and guess what, no issue. they never followed up on my service. nothing at all. avoid this company at all costs

Excellent job repairing my 2022 Honda CRV while I waited. Very professional and I plan to use them…read moreif i need any body work in the future!! very easy to work with and cost was very minimal!

I had some relatively minor push in on my right front quarter panel that separated it from the…read morefront. I read the reviews on Yelp and called them. I liked what I heard about their process and hired them. It only took a day for them to effect the repairs, and t price was very reasonable. I've taken awhile to write the review and my pics seem to be hiding on me. I'll take a picture of the panel after the next car wash and post it. The work was fantastic. I heartily recommend them.