Rochester Collision Shop has done painted 3 motor cycles for me and repaired 2 paint issues on two…read moredifferent cars I have had over the course of 15 yrs... one bumper issue Regal T type one hood issue on my BMW. They have done great work every time. Plesae give these guys a try... thanks JES

These guys are amazing! Jess and I left this morning for our vacation and as soon as we got on the…read morethru way our windshield wiper stopped working! went to autozone, they were no help, called several shops and everyone kept telling us it wasn't a easy fix or they couldn't get us in, we were starting to feel helpless and sad that we might have to end our trip, but we called these guys and they told us to come down and they took us in, looked at the car and it was an easy fix and they sent us on our way!!! God bless these men and thank you so much for getting us back on the road to our vacation! And thank you Jesus for protecting us from the unknown!

I go to Morris for most of the issues with my car, they're very upfront about everything, easy to…read moreget into contact with, and the 24/7 pick up is a life saver.

Great place. Service is awesome. Customer service- awesome- Prices- awesome. A must to go place to…read moreget your car repaired

My husband's vehicle was damaged by a hit and run driver last week and needed a new rear gate and…read morebumper. We dropped the car off last week and got it back today good as new! The turn around time was super fast and the staff were very communicative. The most positive experience we've had dealing with car repairs by far.

My car was sent to Caliber Collision on Lake Ave by the regional manager per my request not to…read morereturn to the Henrietta location. I met with Kevin at the Lake Avenue location and he acknowledged the poorly fitted hood and agreed to return my car to be looking as it did before the accident. He had my car for about a week. In that week my hood was replaced with an OEM hood, new grill pieces, and a new hood latch. The chip in the paint on the passenger fender was repaired as well. When I picked up my car it looked great and I am very happy with the work! Thank you Caliber Collision on Lake Ave and thank you Kevin for working so hard to repair my car properly!

My Son's Honda is happy at 1/2 of dealer price to fix the front end…read more Work guaranteed for as long as you own the car Great Place Great Service Next time I will get my oil changed and New York inspection

Very knowledgeable staff. Taylor calmly helped me and my wife during our car cutting off…read more She directed us to a tow service and potentially same day help and repair if we made it there soon. This made a sudden crisis much easier to deal with We also had comfy couchs throughout the ordeal. Put This shop at the top of your list mvp!

On a cross country trip I had the misfortune of stopping at a truck wash with my RV and there…read morewash/wax completely stripped off my RV wax and actually damaged the gel coat. While in the Rochester NY area I found Superior Automotive and contacted Steven Flowers and we arranged an appointment. It was determined that a complete new paint job and optional ceramic coating was the best solution. Steven and his amazing team was able to squeeze us in his busy schedule and complete an amazing job in 1/2 the usual time. The camper looks better than new. I really can't recommend Steven and Superior Automotive Detailing enough.

Absolutely first-rate experience with Superior Automotive Detailing. Scheduling my appointment was…read moreeasy and I was able to get one only a few days out from when I made it. The actual work took the entire day, but that is by no means a bad thing. My car is over ten years old and has over 120,000 miles on it, but it came out of Superior looking as close to brand new as possible! Absolutely worth the wait. Best of all was the price. For the amount of work they do and the quality of that work, I would have expected to pay more than twice what they charged (and it would have been worth it!). But for less than $250 my Charger got the most amazing detailing job possible! If your car needs detailing, run to Superior before they start charging what they should!

Derek, the salesman on the floor, is exceptional. He was very knowledgeable about every vehicle we…read moreasked to look at and was instant with numbers and results. He wasn't pushy at all which made us feel at ease buying, however, ended up going to Buffalo for a vehicle due to what options they had. Next time I'm looking for a vehicle or if anyone in my family is, we will check first with Derek! Definitely someone you want to keep around. Service was exceptional as well. Took my vehicle in a few times for some routine maintenance and a few things needed to be done. Reasonable pricing as well as leaving timely with my vehicle and everything being great! Thanks Cortese!

I'm not sure who the manager of this dealership is in Webster but he definitely needs to make some…read moremuch needed improvements with sales & service‼ FYI They do the bare minimum to their used cars.. & when you try to address your concerns... even with things that are visibly obvious & in need of replacement or repair...they totally ignore your concerns with an attitude... It's a just take it or leave it attitude Well, I'm glad I walked away after reading the one star reviews on Google... Sad & Unfortunate they really don't care about customer satisfaction or sales.

Great organization. Explain everything well. Coordinate with rental company and insurance. Highly…read morerecommend.

This Collision center is by far the most. I will always recommend them them to anyone requiring…read moreany body type work needed or required. Thank you for your work

It would be one thing if they didn't completely just flat-out lie about the services you will…read morereceive, but this place is the worst mechanic in Rochester, hands down. You know how when you go to McDonalds, and you'll ask for a plain double-cheeseburger, and they'll put ketchup and pickles on it and forget the cheese? Yeah, that's this place, you'll come in because you want a coolant line replaced and suddenly your mirror will be glued in so it won't move. Never go here. I warned you.

7/3/19 my 2017 Altima was involved in a terrible accident on 390. We had the car towed to flower…read morecity. Zach was very professional and helped us figure everything out with insurance. They did amazing work on car as well. We are glad we decided to go through them. I Would definitely recommend this business and will use them in the future!

Got into a crash and damaged the front. These guys did an impeccable job. Looks like new, drives…read morelike new. They were very easy to work with, they even took care of working with the insurance company. Pretty upright guys, professional and go the extra mile in terms of quality and customer service.

I got into a car accident in the middle of January and needed to get two doors and a mirror…read morereplaced on the right side of my Honda Civic. I went through Maaco because of their responsiveness and compatibility with my insurance. They were very quick with the repair process however, everything went downhill after getting my car back. After getting my car back two weeks later, I was about to leave the parking lot and I realized that my mirror which has a camera wasn't working. When i went in to let them know, the guy working told me they had ordered the wrong mirror but that they would reorder the new one and call me within the next few days to have it replaced. He assured me it would be a 20 minute process and i'd be in and out. This was not the case. I returned a week later only to wait in their waiting room for nearly 3 hours and while they did replace the mirror, the camera still wasn't working. Before leaving the lot i turned around again get to tell them about the issue and the young lady working told me to take it to a honda dealership and that "they should be able to figure it out." After paying them thousands of dollars to return my car to its original state, i couldn't believe that she was trying to push this problem to someone else. I told her that they would be fixing this issue and made an appointment for the following week. When i got home, a piece of the door handle on the brand new door had conveniently fallen off and the passenger door was making loud creaking sounds whenever opened. The trim on both doors was falling off too. I called them the following day to tell them about the incident and they had me come in a third time to repair it. When i got there, they told me that they could fix the camera but that they would need to order the handle to replace it. I had to return a FORTH time after that. As a busy full time college student, going through Maaco was incredibly inconvenient and having to return to this establishment countless times was a huge waste of my time. Not sure if the fact that i'm a young girl made them think they could rip me off, but it's clear that they did a very poor job on my car and that they do not have the resources and capability to run an efficient auto repair shop. The trim is peeling off again on one of the doors, but it's been such a headache dealing with Maaco that I will not be returning. Beware of this place, they have absolutely no idea what they're doing.