if I could give these men 10 stars I absolutely would. James, Austin, Tyler and Christian moved my…read moremom today and they were outstanding. they worked so so hard and were so kind to us. 10/10 experience personally and professionally!!!

I had to move somewhat unexpectedly b/c my landlord wanted to sell where I was living. I needed a…read moremoving company to move the heaviest items/furniture from my apartment (2br). A family member recommended this company, and I was concerned b/c of the reviews. However, the move was quickly approaching, and another company I called neither picked up the phone nor called me back. I called Kendrick's and they answered the phone, were straight-up about pricing, and gave me the holiday weekend to think about whether I would use them. Called back the following week, they got me on the schedule. They called to confirm, the day before, like they said they would. Moving day, 2 guys showed up about 15 mins after the appt. time, and quickly loaded what I needed and quickly unloaded it at my new place. I was impressed that they wrapped the main doorframe in both places with pads to protect it - that's a new thing to me I'll be asking other movers for. The two guys were professional in demeanor. Had no surprises on pricing or length of time it took them (which was tied to the price). Needing to move unexpectedly sucked, but these guys made it less awful. Thanks

I'm a 20 year military spouse with over 6 moves under my belt and I felt it was extremely important…read morethat other families planning their long distance PPM (previously called DITY) moves (or corporate, personal moves - whether military or not) to be aware that College Hunks employees are not trained at all to pack boxes appropriately or load up a moving truck to limit damage as it travels. In addition, the job came in almost 3x the quoted price AND we received zero customer support or communication from the franchise ownership when we experienced problems (read below for details). The negative vibes started when their team arrived the morning of our move with only 2 people and no packing paper, no boxes, no markers for labeling, etc. Although the pack out had been confirmed with College Hunks' scheduler and main POC (his name was Alexander - he oozes confidence but he is not accurate, effective or helpful in a negative situation) two days prior the team didn't get the memo and thought they were just there to load a truck (it was supposed to be a pack out and load job). We had completed a detailed on-site meeting/walk thru with their scheduler, Alexander, and discussed picture boxes, wardrobe boxes, etc. so it wasn't that the company had never laid eyes on the job. The lead packer, Ethan, did get on the phone when I told him the actual scope and he quickly got supplies and 2 more people to our site, which was great, but it went downhill from there. If that had been the only issue I would not be leaving this long winded negative review. When we got to our destination we unpacked box after box after box with ZERO packing paper. Most items had not been wrapped or protected at all. All they did was take drawers and shelves of items and throw them into a cardboard box and seal it up. I had many damaged and broken glass, wood and ceramic items on the other end. I will acknowledge there was 1 packer, named Ethan, that did use packing paper and attempted to label boxes (after he borrowed a marker from us and after we asked them to label). He was the packer in our line of sight most of the day so we had no idea the others were not packing correctly or labeling anything. Ethan was great and had a good attitude all day - if all of their employees behaved like Ethan it would have been a very different move. Movers should know this but when you pack a truck for a long distance move and the boxes have no packing paper or internal support (and they're only 1/2 - 3/4 full) they all start to collapse and crush down from weight above as the truck drives and bounces. This is why we had so much damage. None of our boxes were labeled and the final straw was their cheap packing tape wasn't sticking to the boxes so as the movers at the destination site picked up boxes they were falling apart and collapsing on them. Items were falling out onto the ground as they tried to move stuff inside. I reached out to Alexander several times during the pack out, and also while we were unloading, with photos and expressed our disappointment and concerns and he assured me that the franchise owner would reach out within 24-48 hours to discuss what happened. Well, it's been over 2 weeks and crickets - not a single text, call or email. So it's clear their upper management really doesn't care about customer service. They got their 3x money and with job over we don't matter to them anymore. Take this review as a beware - they look great at face value but their team is not trained, equipped or supported by upper management.

It's taken time for me to post this due to embarrassment…read more First let me say that I take full responsibility for what I didn't do. But to the two movers who ACCIDENTALLY left my brand new vacuum cleaner and many other items on the truck that I was too weak to come out and look in, you, God and I know what you did. I hope this disturbs your peace. As a repeat customer, I trusted where I shouldn't. So this disabled, single mother will neither recommend not utilize your company again. Do better.

The 2 gentlemen that moved our son from our house on a cold, snowy day to a 3rd floor apartment at…read moreUnion Station were awesome! It was a tough move and the movers handled it quickly and well! We would definitely use this company again! Thanks again for giving us a good experience with your moving company!

Selling my dad's house to settle his estate and the closing is inching closer. I live out of state…read morefrom the property and time off has been spent purging & donating, but it was crunch time to get the big stuff out. I called AM early Friday night (3/29). It was the only company who answered my call, Frank was very helpful. Got the rates, and booked it for today (Easter Sunday). Zack and Milton showed up promptly at 9am as scheduled. They loaded the truck efficiently and with care for certain items, my main concern being a grandfather clock. Was wrapped and taped up and tightly secured to the side. Everything was nestled in snug as a bug in a rug. Was a two hour drive to where we live. Once there, the truck was the exact same as when loaded. Nothing moved or shifted at all. Professionally done, from start to finish. I can't say anything good or bad on the rates since I didn't have time to compare, but simply not having to do anything ourselves made it worthy. Load, drive to and unload was just at approx 4 hours, plus their 2h drive back. Definitely recommend!

Pros: 1. No deposit…read morerequired. Quoted at a much cheaper rate than competitors. 2. Had flexible appointment times and the team arrived on time. Cons: 1. Team arrived not fully prepared to complete the job that was scheduled. They appeared shocked by how many things I had. This could have been due to a breakdown in communication between myself and the staff person who set the appointment. As a result, the price had to be adjusted significantly when the team arrived. Also, some of my items were significantly damaged during the move. I believe this could have been prevented if the team had a proper number of workers and equipment to handle the job. Suggestion: Please ask more detailed questions regarding the customer's belongings while setting the appointment so the moving team understands what is being asked of them and can arrive properly prepared, so price negotiation does not have to occur during the move. Overall, I give the experience 3 stars because while the job was "done", it came at significantly higher cost and with damaged items. It is a new business, and I believe they have a good start, but there are some things to improve upon as well.

The quality of the service was very good. The price is also reasonable. Value for money. I…read morerecommend for those who are looking for help in moving stuffs locally.

Hi, me again!! My dad had his second round of unpacking…read moredone a few weeks ago and guess what?! I requested Aiden and Simon and they were available. I had to reschedule and MovIN OUT understood the issue at hand for delivery of his things and were kind enough to say, "just let us know when you're ready!" My dad was so worried they would be upset that he had to reschedule. When aiden and Simon showed up, it was just as fantastic as the first time and they gave us the same great price as before. Do not question whether you should use this company... instead FIND A REASON to use them. Move houses just to have them come and help! I jest, however, don't hesitate. They are great.

I was flipping a condo for a new tenant at the beginning of this month. I reached out to five…read moredifferent moving companies, and this one had the best rate by far! they were punctual and fast. And we did have a bit of a hiccup because we had to offload at two different stops. The last stop had a very teeny elevator, and a ridiculously dumb access point, but that was the apartment buildings rules, though... We had to comply. It was kind of a nightmare. These guys were so good, that I hired them three days later to move new furniture from a different condo into this one. Once again, they were punctual and fun to work with and most importantly... In both of these moves, nothing was damaged! Nothing. And they were expert at disassembling and assembling a very large bed frame. They had to get really creative, moving it out of this condo and then into the new one. They got it done. I highly recommend. 10 out of 10. Would repeat.

Wow! We have never seen guys move so quickly but be so careful at the same time. These guys were…read moreamazing. They were polite, hard-working, quick, and efficient. They put our minds at ease on a very stressful day. And the total ended up being about $700 less than the estimate, perhaps in part because they worked so quickly. They were also the only one of the three movers we called who came out onsite to give us an estimate rather than doing it on the web or over the phone. I don't know how it can be done any other way. That may be why their estimate was higher than the others, which gave us pause, but, as noted, the final price was a lot lower. Would definitely use again.

I would use these guys again in a heartbeat. Every interaction I had with the company was notably…read morepleasant, they moved my house (from Cincinnati to the Dayton area) without damaging any furniture or flooring, and they were by far the best price. I'd 100% recommend them to anyone.

Great work done on my previous home. Real professional. Works better than new. Right price tooread more

The guys show up with a dirty moving truck no security messures like shrink wrap dollies or…read moreblankets they were 1 hr late and expected me to provide the furniture covers and break down my own furniture. They left my white suede car bed at the moving location because I couldn't break my son's bed down. My son has to sleep on the floor until i can recover the bed frame. The job ended late lastnight and do you know they got their money but drove off with my sons bed rails. I had to get in my car to meet them to recover my son's bed rails. Not a good experience AT ALL.

This company is one of the worst in the business. As they have grown over the years, their customer…read moreservice has plummeted. They pick and choose when to take garbage and recycling. One time when I tried to discuss it with a driver, he almost ran me over. In the pursuing conversations with Rumpke supervisors, I was told not to speak with drivers because they are "not trained in customer service." Now once again, service personnel are refusing to take my recycling (three cardboard boxes and three plastic bottles), because they're not in a Rumpke can (they're in a separate green can clearly marked 'Recycling') despite my city paying for us to use cans beyond Rumpke's. Rumpke is bad value for what I pay in taxes, and we need more waste removal companies to break this arrogant monopoly.

Do not let your city contract with them. They are the only ones we can use and they keep skipping…read moreour trash and recycling pick ups and take about 5 days to come back and pick it up once you notify them. There's no urgency to fix their mistakes.