I got my nails done on August 24th, a full set with gel polish and one holographic accent nail. I thought it was great and Andy did a wonderful job, except for the fact the holographic nail was very patchy. I was mistaken. Six days later my nails were coming off, but not like they normally do after having a set on for a while. Instead of coming up by the cuticle, two of the three nails I lost came off at the point where he superglued the tip onto my natural nail. The acrylic stayed on my natural nail, but the entire tip just broke off. After spending $54 on nails WITHOUT including tip, that was completely ridiculous. I decided to call in and see if they'd be willing to fix it. Andy said I could come in so he could decide if he would fix it and for how much. I wasn't going to pay anymore for something that wasn't my fault, but I came in anyway. Donna told me to come back later and she would fix them for free. I even told her I didn't want Andy to do them and she said it was fine, she'd do it. So I come back and she sends me to him to do them. He starts to fix up my nails, which is fine. He can take them off, but Donna and I agreed she would put the new set on and fix the other ones. All while he is trying to "fix" them he is being rude and disrespectful. Plus since he was aggravated he was rushing and slipped with the dremel tool three times, catching my skin every time. Then, I was told that because my hands were currently sweating (82° and humid out) my nails would never last more than a week. Mind you, I have been getting my nails done for 8 years at least. I have NEVER had an issue with my nails lasting anything less than 3-4 weeks every single time. When I told him I have never had this issue he started becoming very aggressive. Every time I noted that a certain nail was coming off that he chose to ignore or some inconsistency he would snatch my hand and tear the acrylic off of my nail. Then came time to replace the nails that broke off. I politely asked him to get his wife because I did not want him putting on my nails. Here is where things exploded out of control. He started telling me he wasn't ever going to let anyone in the salon fix my nails again, shoving a bottle of nail prep in my face telling me he uses it "special to make nails last longer", telling my my nails will never last more than a week because he knows with 30 years of experience, shoving me out of his work area to send me to Donna's, all while yelling for his wife to come do my nails because I didn't want him to do it. She already knew that though from our previous conversation at 2 pm. When I went to Donna she had an immediate attitude. I was going to do a different color as I I couldn't find the exact color match I had before with the short amount of time they gave me to look. Before all of this happened, they had said it was fine. When I reminded Donna before she even started that one of my nails previously had holographic pigment she flipped out saying if I chose another color she was going to charge me for another set. I said fine and quickly chose another color similar to the one I previously had. Mind you, still not exactly the same. When I tried to tell her what color he put the holographic pigment on (he used a bright neon orange instead of the coral I had on the other nails) she told me she knew what she was doing. I tried to tell her that he used a different polish on the accent nail to give it the desired look, but she was having none of it. Just kept snapping at me that she knew what she was doing and that I needed to just let her do it. After she calmed down a bit she was okay and decided to try to talk to me like a human being. However, she was VERY rough with my hands. My fingers now ache from how roughly she was using the dremel tool on the nails. Not to mention the three times Andy slipped which already caused me pain. I did still tip her $10 because I was there for 90 minutes, and I am not a savage, but being treated like that by the OWNERS of a business is completely unacceptable. I've never had these kind of issues before. I guess I should have listened to my friend when she said "if you go to Wonder Nails, never get the old guy he sucks and will fuck your nails up. Everything he does comes off in a few days." read more