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    Wlpro Home Improvement

    5.0 (1 review)
    Open 7:00 am - 2:00 pm

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    Services - Wlpro Home Improvement

    Window installation

    Window replacement

    Gutter addition

    7 More Services

    Gutter cleaning

    Gutter installation

    Gutter repair

    Gutter replacement

    Siding installation

    Siding repair

    Siding replacement

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    Recommended Reviews - Wlpro Home Improvement

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    2 years ago

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    We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

    Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

    Wlpro Home Improvement - vinylsiding - Updated May 2026

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