Sales team was easy to work with and gave us a fair price. Delivery was very good and timely. We…read morewould definitely shop there again.

I'm very happy with the Frigidaire refrigerator that we purchased at Topline Appliance. Working…read morewith Alberto on the purchase was extremely helpful. Thank you for the help with refunding the extended warranty which didn't work out for us. When it comes to service and making sure that the customer is happy, they go above and beyond!

Went in just "looking" and walked out with 5 new appliances!…read more. Juan was very friendly and knowledgeable helping me find exactly what I needed. The prices were great,, delivery and installation was very quick and efficient and the installers were so nice and friendly. Everything went so smoothly. Juan also went out of his way to help me register all the warranties online. Such excellent customer service..something I really appreciate !

They are disrespect from promising a great appliance needs.i had an issue with appliance since i…read moregot it.yes I did have some personal in my home but that was fix so but after that they never kept there promise helping a customer.Dont trust there appliances they damage n reuse.i have seen it with my own eyes they double charge u with an appliance and then dont want to help fix.i still had one year warranty on by another company that they dealing they were sorry excuse for manufacturer warranty it self.they wanted to charge u extra n then they dont want to come n fix it.Oh there more Do Not do financial with Snap they will not help either so before u sign urself away double check with they history.because i am not the only I promise u that.

I might be old but I believe in customer service! I just walked around the entire store looking for…read morea few things that I needed one was a iPhone holder stand for recording, and then other miscellaneous home items. The store was not busy. There was definitely more employees than there were customers at least I saw tons of blue shirts and not one person asked me if I needed help and I did need help, but I figured it out and found it on my own. I could suggest to Best Buy you could let a few people go and be saving some money because most of them were standing around talking not doing anything. I grew up in the restaurant business and customer service was mandatory. Amazon has better value and it comes right to my door

Awful service in Melbourne Fl store and online. Dropped off my laptop for 2 days to transfer files…read moreto new laptop. After the 2 days visited store and spent 3 hours online "elevated" level and still have same issues not all files transferred. Online support staff clueless and in store unfriendly or caring. My annual membership coming up next month for renewal...need to think over. Look up their Google reviews...2.9 which is shameful. Do not recommend signing up with Qeek Squad. ​

Jon, Nico, and AJ came and installed our new stove and oven…read more They also took the old unit, and when they left inside and hour, we had our stove. Momma is happy. Also had Kevin come to check out our problem. His visit caused my decision. Buy a new stove. Did a great job.

Trouble with fridge lights AND oven control knob making a static noise when burner was on.... Of…read morecourse the pieces and parts to repair appliances are "PRICEY"!!! But the Service was EXCELLENT!! Will call again, just don't want another appliance problem.. thank you for great service!

Purchase my whole kitchen from Brock and it was the best experience I've ever had!! Highly…read morerecommend this guy. He gave me discount and AMAZING price on appliances + delivery and gave me free warranty on all my stuff! Thank you Brock. Can't wait to work with him again

Deliver guy's so disrespectful and rude! Asking me to go get ladder, leaving all my doors open,…read moreleaving all mess and garbage on my floor for me to clean u and throw away!

Furniture looks great at purchase. But not sturdy at all. Couch lasted for about a year before wood…read morepieces inside started to break apart. If you're just looking for show furniture or something temporary, this is your place due to the cheap prices. If you're looking for something that will last, go elsewhere. Nice people though.

Having previously purchased an Emily brown bed and chest at the Port St. Lucie location, I decided…read moreto complement the set with a dresser and nightstand. Checking online, I quickly located what I was looking for in Melbourne. Professional and polite, Susan quickly processed my order. After all, I knew exactly what I needed, having made a previous purchase of the same model furniture. Quickly loaded, I was on my way home to Vero Beach. No issues.

This man runs his shop the old way and has just about anything obscure you might need. Very helpful…read moreand very fair prices. As long as you're willing to sort through the piles of old technology, you will have a great experience! Would come again.

I need a small part for a dryer. And he was able to tell me why it went out. Was a pretty big…read moresafety issue and that was much appreciated.

This Best Buy is in a convenient part of town, clean, well-organized, and has an extremely friendly…read moresales staff. However. I have found more often than not that the employees here don't really know their products well, or they make up facts about their products out of ignorance. Yes, the prices here are decent, but I almost always have to do extensive background research here on the computers I want to buy, just so I don't become misinformed or fooled by the sales staff here. I don't know whether they're doing it deliberately to fool people, or if the staff genuinely just doesn't know anything about techology... at least they're nice? Also, their customer service is absolutely terrible. Every time I've taken my computer there, no one has ever been able to help me or guide me to a proper solution / place to go to fix my stuff. ...I was also once trying to return a DVD here I received for my birthday that I know for a fact was purchased at this Best Buy, and they denied that it was bought here and wouldn't take the DVD back. what...?

Pro's Friendly…read morestaff Great selection of inventory Great location Installation department manager very knowledgeable Taxes 6.5% (not 9.5% like King County Washington... what a difference, not the fault of the King County store, but a bonus for the Melbourne store) Clean store Bigger than any of the Washington BB I have visited thus far Friendly mobile department Midnight and special event sales (Black Friday) organized and items in stock as advertised. Con's Some of the employees weren't the best to deal with. Not really big on price matching (unlike King County stores) Installation department was small for such a big store Summary: I really enjoyed shopping at this Best Buy. I became a regular, people knew who I was and what I was looking for and when I would come in they could tell me if they had what it was I was looking for. I was able to grab a flyer every Sunday and was able to find most of the electronic items I was interested in and some that I wasn't. If you are in the area and looking for a well stocked, well run and organized store that is clean and friendly, I would definitely recommend this one. The nearest Best Buy to this one was in Orlando and about 70 miles from this location, so what they didn't have, they could get from the Orlando location and have it for you within a matter of days.

Absolutely loved this place! A designer had recommended this place for my bathroom remodel, and I…read morewas so happy she did. From the moment we walked in, we were met with true professionalism and a knowledgeable associate. Vivian was beyond amazing. She walked us through everything we needed to know. We found the perfect light fixtures for over our bathroom mirrors, and were given many options for mirror sizes, color, and type. Some items can be very pricey if you are budget conscious, but can still find some really great quality items that may work. We will definitely be returning for future purchases.

Unresponsive untruthful, unprofessional and uncaring. Mistake dealing with these people. spent…read morelots of $$$,,and they can care less about any issues once they get paid. Really terrible customer service.

I had an error code pop up on my dryer and it completely stopped working. I reached out to Diaz N…read moreSons Appliance Repair late in the afternoon, just before they were about to close, and they still managed to get me on the schedule for the very next day. That kind of responsiveness is rare--and so appreciated! They showed up right on time, were super friendly, and got right to work. The repair was quick, and they had my dryer running again in no time. What really impressed me was that they also took the time to clean out the lint buildup inside the dryer vent--something I hadn't even thought about but definitely needed. Great service from start to finish. Fast, professional, and courteous. I'll absolutely be calling them again for any future appliance issues.

I will NEVER, EVER use this service again. Very unprofessional…read more Initially, we used this company to replace our ice maker in our LG refrigerator. The repairman who came to our house did not seem to know what he was doing, which required a visit from someone else (who I assumed was his boss). Before our scheduled appointment, my wife had contacted Diaz N Sons and had advised that the cover above the water dispenser was broken and requested that it be addressed at the service visit as well. My wife had sent photographs of the part so that there would be no confusion. When the "boss" arrived, I asked him if he was going to address that as well. He blew it off very quickly, stating, "I wasn't told anything about it." He assured me that the part would be ordered, and since we were "under warranty," it would be installed quickly, and we would only be liable for the part cost. As memory serves, this transpired in April 2026. Between April and July, we contacted Diaz and Sons to get updates and were told two basic responses: 1) The part is on backorder, and we will update you when it arrives, and 2) there has been a family emergency, and we will contact you when we can. Exasperated in July, I took a picture of the model number of the part ($200) and contacted the manufacturer myself. The part arrived within one week and was a simple installation.