Sales team was easy to work with and gave us a fair price. Delivery was very good and timely. We…read morewould definitely shop there again.

I'm very happy with the Frigidaire refrigerator that we purchased at Topline Appliance. Working…read morewith Alberto on the purchase was extremely helpful. Thank you for the help with refunding the extended warranty which didn't work out for us. When it comes to service and making sure that the customer is happy, they go above and beyond!

I go into Lowe's to buy a few things, when I get to the checkout, which is self checkout ... I scan…read moremy items and try to ask for the military discount. The lady told me I had to put my number in... I did and it didn't give it to me. She called a manager, and they said they can't give it to me until I register online. I had my ID in my hand, but that's not good enough. You have to get verified online otherwise they won't give you the discount. So disappointing and frustrating. I did not buy the items I came for. The crazy part is I was going to write up a positive review because I saw so many things that support the military... hence the photos I first took. But this is terrible service. "You have to pay for your things now without your discount but you can go online and register for it for further purchases". I used to be able to just show my ID card for the discount. Why would I want to return after this inconvenience and terrible customer service? I believe in technology and the world moving forward with progress, but sometimes common sense has to play into things and there should still be a way to show my military ID card and get my discount. What about the elderly vets who don't understand how to do things online? I guess they just don't ever get their discount. Why not set up a computer in store that people can register in person by showing their actual ID? Instead you tell them they can't get it for this purchase because they have no way to help you. Makes you wonder if they don't do this to prevent some of us from receiving it... makes more money for them. Seems awful convenient they have made it difficult for us to get it the discount.

June 5, 2026: Pro desk to order 2x4s and plywood. Waited for associate to make plans for her…read moremother's birthday party (wish I remembered her name), then ordered ~$350 worth of materials, plywood was to be cut into 2x8 pieces, associate said she entered cutting info into delivery comments section. June 6: Materials were delivered by 8:30. Plywood UNCUT. Spoke in person to a lumber associate that afternoon, he told me no such notes were written. My wife verified that she said they were. Lumber associate said he would have the plywood picked up, cut and redelivered on Monday, June 8. Plywood was picked up at 8:30ish on Monday. On Tuesday morning, I called Lowes 12, yes, 12 times to get a return status. 5 times, no answer, 2 times, transferred to the wrong department, 4 times Randy? couldn't hear me and hung up. 1 time I got a person who took my number and said a lumber associate would call me back. 9:30 a lumber person called and said they considered my order too small to be handled right away and asked if Thursday was OK. I had no choice and accepted. Next time, Home Depot will get my business.

Having previously purchased an Emily brown bed and chest at the Port St. Lucie location, I decided…read moreto complement the set with a dresser and nightstand. Checking online, I quickly located what I was looking for in Melbourne. Professional and polite, Susan quickly processed my order. After all, I knew exactly what I needed, having made a previous purchase of the same model furniture. Quickly loaded, I was on my way home to Vero Beach. No issues.

Furniture looks great at purchase. But not sturdy at all. Couch lasted for about a year before wood…read morepieces inside started to break apart. If you're just looking for show furniture or something temporary, this is your place due to the cheap prices. If you're looking for something that will last, go elsewhere. Nice people though.

Heather provided exceptional customer service when I needed some hardware to repair some PVC pipe…read morechairs. Highly recommend Palm Casual!

I definitely recommend Palm Casual Patio Furniture in Melbourne. The staff is great to work with…read moreand the quality of the furniture is fantastic. We receive a lot of compliments about our outdoor dining and seating area furniture.

John was amazing! We received wonderful service from the moment we walked in the door. Prices were…read moregreat and they had a large selection. Buying here was a no brainer! Thank you for all the help!

Me and my husband walked into this store and was immediately greeted by John. Now this is def the…read moresales person you need to see!! John was easy to talk to and did not have that "Car salesman" approach! He listened to what we were looking for and answered all of our questions! I love this no pressure approach and felt like he cared! Happy to say we bought the mattress!!! Thanks John!!!

I scheduled a start for new service and was told they would start the next day which was Tuesday…read more They were a no show. I called on Wednesday, Thursday, and Friday and left messages. I received no call back and service never started. I have canceled.

We had them for a weekly cleaning service for a couple of months but we're not happy with their…read moreservice. The pool was left cloudy, the hose kept disconnecting from the wall, there were leaves still in the bottom of the pool.Brought this to their attention but problems never got resolved After one of their weekly cleaning they forgot to replace the filter cartridge and it was left running like that for about a month before we discovered it. We had already fired them , couldn't figure out why we couldn't get to clear the water and only discovered it when we went to clean the filter only to find out there wasn't one in there! We called them and after many phone calls they came and put one in. I told them to no longer use my card that they had on file, but they did anyways.

Jon, Nico, and AJ came and installed our new stove and oven…read more They also took the old unit, and when they left inside and hour, we had our stove. Momma is happy. Also had Kevin come to check out our problem. His visit caused my decision. Buy a new stove. Did a great job.

Trouble with fridge lights AND oven control knob making a static noise when burner was on.... Of…read morecourse the pieces and parts to repair appliances are "PRICEY"!!! But the Service was EXCELLENT!! Will call again, just don't want another appliance problem.. thank you for great service!

CLEAN, ORGANIZED, FRIENDLY, & HELPFUL... Always available to…read morehelp someone, especially an old retired couple! Thank you for your kindness EACH time we go there! The employees are not overpowering, trying to get us out of the store real quick, but helpful and allowing us to browse & buy more than what we came in for! Someone is always available to help us & answer our questions. If they don't know that department, they get someone for us. We prefer to drive up from Palm Bay to visit this awesome store! Thank You! Oh, and just to say, my husband is legally blind & always needs extra help, and an employee is Always available to him when needed! Thank You!!!!

What could improve?? Everything! Services, amount of staffs on the floor, price, etc. what's the…read morepoint of having online store when they can't provide support in store when needed?! They could only say, "go ahead and return it, then re-order, you only have to wait 4 more weeks for the product to arrive"...