The repair itself was done correctly, but our overall experience was disappointing when it came to…read morecustomer service and pricing. We originally had the company come out to repair a clogged condensate drain line. Just seven days later, our A/C stopped working again and we were told that the capacitor had failed. We understand that these can be separate issues, and we weren't necessarily expecting the company to cover the second repair. However, we were disappointed that we were charged another $95 diagnostic fee only seven days after the initial service. We even asked if they would be willing to apply the $95 diagnostic fee toward their annual maintenance plan as a goodwill gesture, but they would not budge. To be fair, the work itself was done properly. However, if you're looking for a company that is willing to work with you on pricing or show some flexibility when you have a second issue shortly after a repair, this may not be the company for you. Our experience was essentially, "the issues are separate, so there's another charge," with no willingness to meet us halfway. The repair was good, but the customer-service experience and lack of flexibility left us disappointed.

Absolutely the best service in the valley…read moreFriendly...prompt..professional...fair.. HIGHLY RECOMMENDED THEM

There are a couple of technicians at this company worthy of mention and who are my new favorite…read morepeople. These are Kyle R and Demetrius P those two people were absolutely outstanding to deal with and so professional in every way possible, did the very best to reassure me during the major outage of my system. I'm so thankful for the way this outage was handled and so glad I chose Larson Air Conditioning to this day to handle my home comfort needs. A big thank you also to Cheyenne who was also always extremely pleasant to deal on the phone during my many calls while dealing with this rather stressful event. The only thing I wish they did away with was the phone AI assistant, Ruby! im sure she's very capable but more often than that I just want speak to a human.

I am pleased to highly recommend Larson Air Conditioning for their outstanding quality and…read moreprofessionalism. From start to finish, the team demonstrated a genuine commitment to doing the job right. Kyle Richardson was excellent to work with, he was knowledgeable, responsive and clear throughout the process. The installation crew, Ernesto Rubio and his partner were equally impressive, punctual, courteous and meticulous with their work. I would not hesitate to recommend Larson Air Conditioning to anyone looking for a reliable professional HVAC service provider.

Thank you for all the hard work Tru comfort went out of…read morethere way to give us great customer service we appreciate all the hard work Very honest and great customer service can't say enough good about this local Arizona company After 6 different ac companies giving us the breakdown over why my unit keep Breaking compressor loosing all coolant and busting a pipe now 3 different summers -- even though we went with a different company just for financials reasons wanted to say thank you so much to comfort for providing your opinion. I will let people friends and Family know that their local small business provides great customer service versus big corporate, who doesn't give a fk.... Very happy positive unicorn sends blessings to this company stay positive and true ...

Wow! Hard working, honest, punctual, more than fair pricing! What more could someone ask from an…read moreHVAC company! Brad was awesome - thank you so much! Other company said, "you need a new unit". Brad had it working and cooling after some testing. A+! You've earned a new customer!

I was looking for local hvac companies with great reviews and found Desert Foothills. Spoke to John…read morefor several minutes on the phone for a service call to check my systems performance, gas level, temp split, capacitor health, cleanliness of the coil, fan integrity etc. He took his time and answered all my questions with knowledge and professionalism. He sent service tech Ron to look at everything. He spent time made a few adjustments and installed two new thermostat. I was very impressed with Ron and the level of knowledge and professionalism he displayed. I have a very old R22 system that will need replacement soon and will definitely call John and Ron to quote me on a new carrier systems.

Had an air handler fan that wouldn't turn off even when shut off at the thermostat. Desert…read moreFoothills AC came out the next morning I contacted them, got the relay switch replaced and leveled my air handler. Great work and great value. Will call again.

Trey from American Home Water & Air provided excellent service during our semi-annual checkup. He…read morewas professional, knowledgeable, and took the time to explain how everything was running. The entire experience was easy and stress-free. Thank you, Trey!

Quote was fair & Service was great They were very prompt and…read morerespectful of the place while setting up the water softener and water heater tank. Zach was one of our technician: easy to work with and thorough. Recommend!

Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

I /am/ the tenant. The only disconnect was on SureTemp's end…read more(the dishonesty and tacking on additional charges for non-existent services). SureTemp's communications (that's another review on its own) were to me (the tenant) and the property owner. The refund that was given was around $200... it should have been closer to $400 for all of the reasons and evidence outlined in my above review (that you conveniently did not address). I am more than happy to post screenshots of additional evidence if you'd like.

I had an RO unit taken apart by a handyman while replacing the kitchen faucet. The handyman…read morecouldn't get it back together and needed a fitting and left for the day. I called GR Filtration and Gad came the next morning and fixed the shoddy repair. It was spaghetti under my sink. He got it working in a short time. I am so grateful. It works better than ever.

From the owner: Crystal clear enjoyment awaits – ask about our expertly managed water cleansing and plumbing…read moreservices.

I recently had Plumber Ray Padilla out to install a hot water heater and two faucets. He did an…read moreexcellent job and was very professional. ~S.Bird

It's been more than 2 years since we've been a customer of Dukes of Air, and they are still…read moredelivering 5-star service! Korbin K was our technician for our annual winter season heater check up. He was very professional and efficient. I mentioned that there were two entry points for the attic, but he was able to get access with the laundry room entry and did not interrupt my home office. He sent a report with a summary of the inspection after the visit also. I do want to be transparent and clarify that our household has purchased a silver plan and routine maintenance twice a year is included in the plan without cost.

These guys are amazing! I got a quote from another company that was ridiculously high and called…read moreJohnny. They were at my house in less than half hour and gave me a VERY reasonable quote. They were very honest about what absolutely needed to be done and the pros and cons of doing additional fixes. They even brought me up on the roof to show me what was going on. I'm so happy I went with them. 100% recommend them

Johnny and Claude are Kings. My husband and I suffered in 117 degrees for 2 days..I decided to ask…read moreChatGBT for an air conditioning expert/HVAC. Johnny was here with Claude in minutes...They diagnosed our issue so incredibly fast. They provide "Top Notch" customer care, guidance and education. Both Johnny and Claude brought a ladder and found out our unit had ice on and around it..they added a solution and within minutes..my husband and I were able to cool off. These 2 Kings are professional, funny and have the "Expert Knowledge" to get to the bottom of any air conditioning issue you may face. We thank CHAT GBT for referring Johnny to us. They do not disappoint and they are incredibly reasonable as far as cost..plus they are quick. I work out of the home so in addition to cooling us off..they made sure I was chilled off enough to perform my job. Thank you King Johnny & King Claude. Best HVAC company in Paradise Valley..Hands Down!!!!

We recently had another HVAC company come out because our AC stopped working. After running their…read morediagnostics, they told us we needed to replace our entire system--including the air handler, condenser, and even add another air return. To make matters worse, they said they couldn't turn the system back on and that we might have to wait until Monday for a full system replacement. This all happened on the Wednesday before the Fourth of July, with temperatures well into the triple digits. We have five kids and two dogs, and the thought of going several days without air conditioning was overwhelming. Thankfully, we decided to get a second opinion and called Airtime Cooling & Heating. Jacob came out, started his own evaluation without us telling him what the first company had diagnosed, and quickly impressed us. He simply turned the system back on, ran his own diagnostics, and gave us his honest opinion. His conclusion was completely different--our system did not need to be replaced. Not only did he get our AC running again, but he also took the time to explain what he believed had happened, what to watch for if it occurred again, and even walked us through how to troubleshoot it ourselves. That kind of honesty, education, and customer service is incredibly rare. Instead of facing what could have been a very expensive and unnecessary replacement, we paid for a diagnostic visit, got our AC back, and gained confidence in our system. Because of this experience, we've switched from our previous HVAC company to Airtime Cooling & Heating for all of our future maintenance and service. If Jacob is any indication of the quality of their technicians, they have earned a customer for life. Jacob was truly a 10 out of 10. He saved us from an unnecessary replacement, restored our AC when we needed it most, and treated us with honesty and respect. I can't recommend Airtime Cooling & Heating highly enough.

Our technician, Tim Pappas, was exceptional in his maintenance check-up of our heating system…read more We especially appreciated the time he took to educate us on the reason for his preventative recommendations. Tim explained to us very thoroughly on how to mitigate future damage with his professional experience in Arizona. His over and above service and intelligent conversation gave us confidence and incentive to make the upgrades he recommended. Tim is a valuable asset to this honest company. We will keep our membership active with AIRTIME. Highly commend this business.