My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

Michael came, evaluated, fixed and did an excellent job. Very nice, courteous, and knowledgeable…read moreyoung man. Thanks Michael. That's why I continue to use them. Highly rated by others and me!

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

Otkay was professional, knowledgeable and honest. Reasonably priced too…read more Was available to come to my house right away also. I had a washer that stopped working, an error code came up that indicated broken door lock. The new door assembly would be very expensive. Otkay took apart the door and told me it was fine; that digital error codes can often be wrong when the mother board is going. The spinner basket was off balance too, so he told me to get a new one. Even recommended some good brands and suggestions where to shop. He could have charged me allot to replace door lock assembly and fix off balance basket. I appreciate his integrity, and I will definitely call him again.

I highly recommend this company... once again he provided honeston service and pricing. It is the…read morefifth time I've used to services and will continue to do so in the future.

Sam came today to look at our broken dishwasher and he was able to diagnose it quickly at a…read morereasonable price. We are going to replace it, but Appliance Pros is always our first call when something goes wrong with one of our appliances. We used them a few years ago on an old refrigerator and the service was fantastic then, too. Thank you!

Appliance Pros always does a great job. We have had them out to service our refrigerator and…read moredishwasher in the past. This time, it was a leak from our washing machine. We called in the morning, and Richard was able to come the same day to diagnose the problem. The charge was very fair. We highly recommend this locally-owned business.

Had an issue with my air conditioner/ furnace. They were right on it. Great service great prices…read more Trustworthy !!!!

I contacted this business early this morning to schedule a repair on my dryer. I was given a time…read moreframe for tomorrow between 9 and 11 a.m. They asked for a credit card to hold the appointment - they did not mention that they intended to charge the card today before any services had been rendered!! I then get a phone call at 7 p.m. this evening to tell me that they cannot honor my appointment tomorrow because they updated their schedule and could not fit me in!! They told me to go and find someone else - at 7 o'clock at night when everyone is closed for the day!!! I was irritated with the person who called and he hung up on me. When I tried to call back I was hung up on again after I gave my reference number! They did, at least, refund the charge so I don't have to deal with that, however, I still have to try and find someone on the day before a holiday to fix my dryer. I would highly recommend that you use another local appliance repair vendor as this company is not reliable!!!!!

Phoenix Arcadia/Biltmore 85018 - I've used Paul's services for years. He is fast & wants the best…read morefor you! On my last washer, he said the fix was not worth the squeeze - & go get a new washer. 11 mos later w/ this LG - he fixed the problem with 1/3 the pricing he thought! He's honest & trust worthy. Thank you so much, Paul!

Paul was out to my house and assessed the dryer. He discovered that the dryer was clogged with lint…read moreand was the vent. He was prompt, friendly, thorough and affordable. When I saw the pictures I was very thankful that I didn't have a fire.

Mike was very helpful. He worked on our ice maker and it's working. During the repair process Mike…read moresomehow had water all over the Kitchen floor in front of the fridge and inside on the shelf. While he had booties on to protect our floors, he left water on the floor and shelf never cleaning a thing. I ended up mopping the floor and cleaning the fridge after Mike left. My recommendation, leave the appliance...and the floor in the condition you find it. Using the roll of paper towels on the countertop would have resulted in a five star review.

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

Carlos came out he was super professional. I had a problem with our dishwasher. He quickly…read morediagnosed the problem. Fixed the problem and left my house cleaner than he found it! He did an amazing job!!! Best of all my wife was really happy with the price we were charged!

Quick scheduling. Dishwasher just stopped working. Great…read moreservice from Mark. In my phone for future servicea.