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    Wireless Store

    5.0 (1 review)

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    7 years ago

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    People searched for Mobile Phones 220 times last month within 15 miles of this business.

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    Verizon

    Verizon

    2.5(72 reviews)
    2.1 mi
    $$
    Available by appointment
    Shipping

    The two employees were amazing. They helped me erase my data and contacts and were very friendly…read moreand courteous. The Verizon store on Elm in Auburn were lazy and it was a pleasure dealing with this store. I will definitely be back to this store for my Verizon needs

    Shady as hell! Beware this business! Same owners as the Grass Valley Location. Find a real Verizon…read morestore or go online! These people will let you believe that you are getting the same deal you'd get if you were dealing with Verizon directly. You aren't! They charge extra setup fees and their phones are more expensive. We were fools and went in thinking that they were a Verizon store. We explained that we ran into a glitch while ordering a couple new lines of service on the website. They told us that they could help. At the end of the transaction, the cost was significantly higher than the Verizon website. When I questioned this, the clerk explained it as taxes and setup fees. When we got out to the car and looked over the paperwork in detail, we discovered that they didn't honor the same phone price as the Verizon website was offering and we paid $100 extra. When I went back in, 5 minutes later, to question this she said "Yeah. Sorry about that. Our phones are more expensive sometimes. Unfortunately, there is a $50 restocking fee (per line) if you want to return them". Cold blooded sharks out here taking advantage of people in this economy.

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    Verizon
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    Best Buy - The finished project of my dash cam

    Best Buy

    2.4(145 reviews)
    1.7 mi
    $$

    Getting regular maintenance of my computers, smart phones, printers at Best Buy has been a most…read morerewarding experience. That same kind of loyal and helpful service occurred today with a purchase of a new phone, my being helped by Taylor with final completion of transferring the data by Uriel from the one phone to new one with many questions asked but also pleasantly and helpfully answered made my experience there again memorable and appreciative.

    Updated: DO NOT BUY…read moreAPPLIANCES FROM BEST BUY! Before you spend thousands of dollars on appliances, spend a few minutes on the internet and you will see that it is wise to avoid buying appliances from Best Buy. Many customers report horrible experiences with Best Buy appliance purchases, citing recurring issues like damaged deliveries, subcontracted installers making mistakes (or causing damage), repeated delays/rescheduling, and poor customer service, especially with warranty repairs or resolving delivery problems, leading to frustration and prolonged waits for working appliances. Common complaints involve scratched floors from installers, receiving dented or improperly installed items (like wobbly fridges), and difficulty getting issues resolved, with some customers stuck in cycles of failed deliveries or lengthy repair waits. My son has spent over 11 hours waiting for the delivery of the washer and dryer that I purchased for him. Then, they (third party delivery service) brought the dryer but "forgot" to bring the washing machine. They also brought the wrong plug for the dryer and said they didn't have any of the correct one in stock. They left the wrong cord and marked it as delivered. Then, a week later, they brought a broken washing machine... In store won't help you, they make you call the call center. After multiple phone calls and multiple hours on the phone, we now have to call a different number to talk to the "large product fulfillment resolution" center. This has been an absolute nightmare. I am a member of the "My BestBuy Total Membership" and have had no issues with in-store local purchases and customer service, but I will never again buy an appliance from Best Buy.

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    Best Buy - Decided to get this today $199.99

    Decided to get this today $199.99

    Best Buy - Front

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    Best Buy - Installation waiting area

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    Installation waiting area

    Wireless Store - mobilephones - Updated May 2026

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