I am surprised to find out the staff here in Richmond Hill , is very professional and honest, not…read morelike any of those negative reviews have said. He replaced my cracked phone screen within 2 hours, with very reasonable price, I also purchased screen protector and new phone case here, with good quality and price, this is definitely the store you want to go to when you have issues on your electronics . Highly recommend!

My son broke the screen on his iPhone 6 at school. He was really upset. I brought it in and it was…read morefixed in an hour and a half. Reza was really kind and explained the damages and repair process involved. We were impressed with the professionalism and speed of service. My son was happy to have it back so quickly. I highly recommend this shop! Talk to Reza. He will fix you up.

WARNING: Do NOT trust this shop with your phone repairs…read more We brought our iPhone in for a screen replacement on December 19. From the moment we got it back, the phone was freezing, becoming unresponsive, and the display colors were visibly off -- all signs of a faulty repair or defective part. On March 8, we returned after a thick vertical line appeared on the screen. They replaced it again under warranty, but not before implying my son had caused the damage -- which he firmly denies. That second replacement was done around 1:00 PM. By 7:00 PM the same day -- less than 6 hours later -- the screen stopped working entirely. The screen protector was completely intact, ruling out any physical damage on our end. We are now being told they will not fix it and that WE are responsible for the damage. This is completely unacceptable. This is our third visit for what should have been a simple screen replacement. The pattern is clear -- either defective parts are being used, or the installation quality is poor, and rather than taking accountability, they are blaming the customer. I would strongly advise anyone looking for a phone repair to look elsewhere. This shop takes no responsibility for their own work and will leave you worse off than when you came in.

knowledgeable, helpful, phenomenal service, and prices! Highly recommend to anyone - even worse the…read moredrive!

OMG this place baffles my mind. How can everything be so affordable??? It's brand new, brand name…read morestuff... The staff were extremely helpful again today. We were shopping for a portable/wireless ipod/iphone speaker dock that charges when plugged in and then has a long battery life, as well as a 1TB external hard drive. Well, guess what? We came away with said chargeable speaker (Logitech), a TWO TB hard drive and all for the remarkable I love this place. Both are plugged in and charging up right now. Have I mentioned how much Iove this place?

From the owner: We sell TVs, Laptops, Desktops, Cellphones, Tablets, Android TV Boxes, Ink Cartridges, HD Antennas,…read moreHome Appliances & More Smart Home Electronics 3160 Eglinton Ave. E. (Markham & Eglinton)

stay away from this Fido location at all costs. They told me when I got my phone that I could…read moreexchange it in store for 30 days if it was defective or I was not satisfied. Today I went into the store after speaking to tech support and customer service at Fido to get authorization to return the phone. The tech support rep told me he would put a note on my file telling them to accept and exchange the phone today. 2 hours later I walked into the Fido Hillcrest location and Ali was "assisting" me. First he asked for my receipt, then looked at it and told me I had to come back the next day when Raun the employee who I picked up the phone from. I said no, I spoke to Fido already and they said I could come in today and to put a note on my file, and that if he didn't see the note to call customer service. He responded "I'm not calling customer service, this is the store." completely disregarding the directive on my file put there by Fido. The entire time he was very rude and unfriendly, even a bit offensive, especially when he told me "this phone isn't defective". I told him I had a 30 day satisfaction guarantee and I was not satisfied with the performance of the phone and he told me that I could "exchange it tomorrow." I spoke to Rogers/Fido management and they told me they would arrange for me to get the phone at another location, so clearly this location and their policies, employees, and management are not upholding the protocols and standards that Fido has set out. They also immensely apologized, understanding that I was treated horribly after encountering a problem with a device that I was guaranteed would work properly and be satisfactory. If you are interested in shopping at Fido there are other Fido locations and even other places in this mall that sell Fido devices and services.

Fido internet spotty at times. Wireless suddenly disconnects. Speed fluctuates at peak times…read more Wireless router/modem was setup downstairs and the signal couldn't go strong enough into the rooms upstairs. Solution was to put it upstairs and so internet speed downstairs suffer a bit but since all the work is done upstairs, the streaming on the smart tv buffers time to time. Just need to suck it up or get a wifi extender gadget. Overall it is usable but not better than EBox.

I GOT RIPPED OFF BY THIS COMPANY* The screen they installed for my LG phone broke within 48 hours…read moreof the screen being installed. That is with the screen protector that they installed as well. WARNING! THE WARRANTY DOES NOT COVER PHYSICAL DAMAGE! After presenting this information to them within 48 hours from when the installation happened, they told me that "It's not our fault that the screen cracked" and said I would have to pay more to get it fixed. It dropped only 2.5 feet, when I opened an office door and it cracked. Between the warranty not covering physical damage, the poor quality of the screen installation and the products they use and the bad business approach of running away from responsibility after only 48 hours of the service being preformed. I CAN NOT suggest this company to anybody. -Adam *feel free to fix this experience anytime

Took my ipjone 12 Pro Max with cracked back glass there for them to fix , they ended up changing my…read moreoriginal screen for a fake low resolution screen which got my phone constantly heating up and draining my battery juice, he told me the screen developed a line in the process of changing the back glass, how does a screen get damaged whilst changing just a back glass? I wouldn't recommend this shop to anyone or come there for a service again, I would rather use my broken phone till I get a new one.

Newmarket Freedom - My 2 year contract with Freedom was up at the beginning of Sept. 2025. The plan…read moreI was on was taking a portion of the phone I had but not a huge amount. So at the end of the 2 years I ended up having to pay $420.00 which covered the cost of the phone. I told the guy that I wanted my monthly charge to go down quite a bit. I'm 80 years old living on Gov't pensions. Sometimes I miss things and with his accent I also had a problem understanding him. I told him I don't need 80 gigs of dada. 10 would be lots. A new free phone came with the plan and I said I didn't need it as I was using the one I just paid off but he insisted. So I took it. When I got the first bill for the new plan my payment was $61.02. My previous plan was $62.02. So that is way cheaper right? NOT. I'm saving a whole$1.13. I tried calling them several times. I was put on hold and waited 45 minutes each time. After 45 minutes I hung up. My time is valuable too. I went into the store in Upper Canada Mall and that got me nowhere. I'm not paying for a phone anymore at least I shouldn't be and I don't need all that data. Every time I get the bill I get ticked off all over again. After this 2 years are up I will never use Freedom again.

One of the best customer service I had ever experienced! The sale rep who served me was patience,…read moreprofessional and he listened to my needs. He wasn't pushy at all but instead he listened to my needs then recommended the plans and phone which suitable to me. I would recommend this location if you want to activate a new cellphone plan.

I brought my Samsung SIII in for repairs. The price was right and the repairs are done in house…read morewhich I loved. Other places wanted to keep my phone overnight or longer because they have to send it off to someone else for repairs. Not the case here. The downtime was minimal. Drop it off at lunch and pick it up after work... Bingo "Bongo" phone works like new!!! Granted, the hours of operation need to be updated on the site that aside this place is great. Just call ahead! PS They also have an impressive selection of cell phone cases and accessories.

I've been going to Bongo Wireless for many years and have no complaints. Kevin who is the own is…read morevery dedicated in giving the best products and customer service and most importantly educates the customer in what their buying. I've bought a couple of electronic gadgets and they are fabulous! This company is awesome! Sometimes they are open pass their closing time! Hands down to Bongo Wireless!

One star for you because your business is middleman scam…read more They schedule me for drug screen next week without set time. I went first at the morning and at the urgent care gave me 3h later appointment. What exactly is your purpose of using it plus one? I lost my entire morning because of your scam business model

My brother-in-law recommended this place to me when we broke our iPad screen. Gabe was really nice…read moreand straightforward. Service was fast and the price was right. :) Naturally I brought my Nexus 5 here when I broke the screen. Gabe actually recommended that I wait to fix it, when I'm sure most stores would have been pressuring me to get it fixed then and there and trying to sell me some expensive case. I insisted that he fix it now and I'm really pleased with the result.

Last year in July, my Samsung Galaxy A50s could not charge up due to the charging port. Mr. Choi at…read moreMobile Square was able to fix it at $50 and gave me a receipt with 60 day warranty. They did honor their warranty within the eligible period. After a year, the same old phone was dead (no power) and had no charging again (partly due to my fault) . Mobile Square was able to fix it at an affordable price while two other companies claimed there were issues with the motherboard. I think you should give this shop a try if you need to repair your mobile phones! I live in Toronto. Don't know why my google account indicates I am in the U.S.!!??

Beware of VERBAL ABUSE!!!…read more I am extremely disappointed by the treatment I received at Mobile Square and I feel other customers should be aware. I first visited the store last week during lunch time because my iPad was experiencing frequent crashing issues. During that visit, one of the technicians was already impatient when I asked questions and tried to get clarification about the problem. Despite the poor attitude, I left my iPad with them for diagnosis, hoping the technical expertise would make up for the customer service. When I picked it up, a different technician explained that the crashing issue had been temporarily resolved and that the underlying problem was a damaged power management IC. I was advised to use an original Apple charger moving forward. After returning home and following those instructions, I discovered that my iPad would not charge, even with an original Apple charger. Concerned that the issue had not actually been resolved, I returned to the store the following week. Unfortunately, that second visit was far worse. A third technician with glasses, who had not been involved in my previous visits, immediately came across as dismissive and unprofessional when I was trying to ask for clarity. While the previous technician was attempting to explain the situation to me, he repeatedly interrupted the conversation and treated me with open hostility. After I confronted with him of his rude behavior and attitudes, he then proceeded to call me a "B!TCH" and even said "F@CK YOU" directly to my face. I was stunned. I came in seeking help with a device and instead was subjected to verbal abuse from a staff member. No customer should ever be spoken to this way under any circumstances. This behavior and attitude were completely unacceptable. Technical issues can happen. Repairs may not always work. All I wanted was clarification to understand the issue better. What customers should be able to expect, however, is professionalism, respect, and basic courtesy. Based on my experience, this business failed on all three. I cannot recommend Mobile Square to anyone. If customer service matters to you, I would strongly consider taking your business elsewhere.

I brought my computer to this shop for diagnosis after clearly explaining the issue. At no point…read morewas I informed that there would be a $56.50 diagnostic fee, and I did not sign any work order or authorization form. After receiving a repair quote, I decided not to proceed and take my computer elsewhere. When I went to pick it up, I was told I had to pay a diagnostic fee in order to get my device back. My father was present during the interaction. The business also advertises "free estimates" on its website and does not clearly disclose diagnostic pricing. I would recommend that customers confirm all fees in writing before leaving their device.

Fixed my computer perfectly. Did the work while I waited. I tested it afterwards and everything…read moreworked perfectly.