WARNING: Do NOT trust this shop with your phone repairs…read more We brought our iPhone in for a screen replacement on December 19. From the moment we got it back, the phone was freezing, becoming unresponsive, and the display colors were visibly off -- all signs of a faulty repair or defective part. On March 8, we returned after a thick vertical line appeared on the screen. They replaced it again under warranty, but not before implying my son had caused the damage -- which he firmly denies. That second replacement was done around 1:00 PM. By 7:00 PM the same day -- less than 6 hours later -- the screen stopped working entirely. The screen protector was completely intact, ruling out any physical damage on our end. We are now being told they will not fix it and that WE are responsible for the damage. This is completely unacceptable. This is our third visit for what should have been a simple screen replacement. The pattern is clear -- either defective parts are being used, or the installation quality is poor, and rather than taking accountability, they are blaming the customer. I would strongly advise anyone looking for a phone repair to look elsewhere. This shop takes no responsibility for their own work and will leave you worse off than when you came in.

knowledgeable, helpful, phenomenal service, and prices! Highly recommend to anyone - even worse the…read moredrive!

I always fear going into computer and car shops because I know absolutely nothing about the things…read moreI use every day and am so reliant on. So knowing nothing, except for Google/YouTube help, one could up sell me anything, especially car repairs as I've experienced in the past. Luckily this repair was a good experience . The owner Glen, is a super chill guy, he practically lives here with his shop hours being so broad. This is his retirement hobby, from being a computer engineer, so he really seems to know a lot and is not pushy or trying to sell me more than I needed. I had dropped my all in one HP computer while it was running, onto my leg and it broke it inside. He said it would take 1-2 days to figured out if the problem was 1 of 2 things. Software reinstall was $89 plus tax(which ended up being my issue) or a hardware fix being south of $200. The shop sits right off of Yonge st just a walk north of Major Mackenzie, it's mainly street parking unless you park behind the plaza or the church. I drive by here often and have never noticed this place, but it's been here for years.

Bought from them a Zagg keyboard. Defective. The manufacturer - Zagg - told me to contact wireless…read moreplus. After a number of emails, they contradicted themselves and obviously didn't read what I wrote. Called but their landline has been disconnected. A bad sign. I got their cell #. All the guy would say is "our policy is", no matter what I said. In other words I have your money, tough. He was rude and aggressive. I have dealt with lots of tech companies over last 30 years+ of using digital equipment. Worst and most unhelpful place ever. Terrible experience. Do not buy from them. If you have a problem you will be stuck with it. I will now contact Zagg and see if they will be of any help.

OMG this place baffles my mind. How can everything be so affordable??? It's brand new, brand name…read morestuff... The staff were extremely helpful again today. We were shopping for a portable/wireless ipod/iphone speaker dock that charges when plugged in and then has a long battery life, as well as a 1TB external hard drive. Well, guess what? We came away with said chargeable speaker (Logitech), a TWO TB hard drive and all for the remarkable I love this place. Both are plugged in and charging up right now. Have I mentioned how much Iove this place?

From the owner: We sell TVs, Laptops, Desktops, Cellphones, Tablets, Android TV Boxes, Ink Cartridges, HD Antennas,…read moreHome Appliances & More Smart Home Electronics 3160 Eglinton Ave. E. (Markham & Eglinton)

stay away from this Fido location at all costs. They told me when I got my phone that I could…read moreexchange it in store for 30 days if it was defective or I was not satisfied. Today I went into the store after speaking to tech support and customer service at Fido to get authorization to return the phone. The tech support rep told me he would put a note on my file telling them to accept and exchange the phone today. 2 hours later I walked into the Fido Hillcrest location and Ali was "assisting" me. First he asked for my receipt, then looked at it and told me I had to come back the next day when Raun the employee who I picked up the phone from. I said no, I spoke to Fido already and they said I could come in today and to put a note on my file, and that if he didn't see the note to call customer service. He responded "I'm not calling customer service, this is the store." completely disregarding the directive on my file put there by Fido. The entire time he was very rude and unfriendly, even a bit offensive, especially when he told me "this phone isn't defective". I told him I had a 30 day satisfaction guarantee and I was not satisfied with the performance of the phone and he told me that I could "exchange it tomorrow." I spoke to Rogers/Fido management and they told me they would arrange for me to get the phone at another location, so clearly this location and their policies, employees, and management are not upholding the protocols and standards that Fido has set out. They also immensely apologized, understanding that I was treated horribly after encountering a problem with a device that I was guaranteed would work properly and be satisfactory. If you are interested in shopping at Fido there are other Fido locations and even other places in this mall that sell Fido devices and services.

Fido internet spotty at times. Wireless suddenly disconnects. Speed fluctuates at peak times…read more Wireless router/modem was setup downstairs and the signal couldn't go strong enough into the rooms upstairs. Solution was to put it upstairs and so internet speed downstairs suffer a bit but since all the work is done upstairs, the streaming on the smart tv buffers time to time. Just need to suck it up or get a wifi extender gadget. Overall it is usable but not better than EBox.

I GOT RIPPED OFF BY THIS COMPANY* The screen they installed for my LG phone broke within 48 hours…read moreof the screen being installed. That is with the screen protector that they installed as well. WARNING! THE WARRANTY DOES NOT COVER PHYSICAL DAMAGE! After presenting this information to them within 48 hours from when the installation happened, they told me that "It's not our fault that the screen cracked" and said I would have to pay more to get it fixed. It dropped only 2.5 feet, when I opened an office door and it cracked. Between the warranty not covering physical damage, the poor quality of the screen installation and the products they use and the bad business approach of running away from responsibility after only 48 hours of the service being preformed. I CAN NOT suggest this company to anybody. -Adam *feel free to fix this experience anytime

Took my ipjone 12 Pro Max with cracked back glass there for them to fix , they ended up changing my…read moreoriginal screen for a fake low resolution screen which got my phone constantly heating up and draining my battery juice, he told me the screen developed a line in the process of changing the back glass, how does a screen get damaged whilst changing just a back glass? I wouldn't recommend this shop to anyone or come there for a service again, I would rather use my broken phone till I get a new one.

Newmarket Freedom - My 2 year contract with Freedom was up at the beginning of Sept. 2025. The plan…read moreI was on was taking a portion of the phone I had but not a huge amount. So at the end of the 2 years I ended up having to pay $420.00 which covered the cost of the phone. I told the guy that I wanted my monthly charge to go down quite a bit. I'm 80 years old living on Gov't pensions. Sometimes I miss things and with his accent I also had a problem understanding him. I told him I don't need 80 gigs of dada. 10 would be lots. A new free phone came with the plan and I said I didn't need it as I was using the one I just paid off but he insisted. So I took it. When I got the first bill for the new plan my payment was $61.02. My previous plan was $62.02. So that is way cheaper right? NOT. I'm saving a whole$1.13. I tried calling them several times. I was put on hold and waited 45 minutes each time. After 45 minutes I hung up. My time is valuable too. I went into the store in Upper Canada Mall and that got me nowhere. I'm not paying for a phone anymore at least I shouldn't be and I don't need all that data. Every time I get the bill I get ticked off all over again. After this 2 years are up I will never use Freedom again.

One of the best customer service I had ever experienced! The sale rep who served me was patience,…read moreprofessional and he listened to my needs. He wasn't pushy at all but instead he listened to my needs then recommended the plans and phone which suitable to me. I would recommend this location if you want to activate a new cellphone plan.

I brought my Samsung SIII in for repairs. The price was right and the repairs are done in house…read morewhich I loved. Other places wanted to keep my phone overnight or longer because they have to send it off to someone else for repairs. Not the case here. The downtime was minimal. Drop it off at lunch and pick it up after work... Bingo "Bongo" phone works like new!!! Granted, the hours of operation need to be updated on the site that aside this place is great. Just call ahead! PS They also have an impressive selection of cell phone cases and accessories.

I've been going to Bongo Wireless for many years and have no complaints. Kevin who is the own is…read morevery dedicated in giving the best products and customer service and most importantly educates the customer in what their buying. I've bought a couple of electronic gadgets and they are fabulous! This company is awesome! Sometimes they are open pass their closing time! Hands down to Bongo Wireless!

One star for you because your business is middleman scam…read more They schedule me for drug screen next week without set time. I went first at the morning and at the urgent care gave me 3h later appointment. What exactly is your purpose of using it plus one? I lost my entire morning because of your scam business model

My brother-in-law recommended this place to me when we broke our iPad screen. Gabe was really nice…read moreand straightforward. Service was fast and the price was right. :) Naturally I brought my Nexus 5 here when I broke the screen. Gabe actually recommended that I wait to fix it, when I'm sure most stores would have been pressuring me to get it fixed then and there and trying to sell me some expensive case. I insisted that he fix it now and I'm really pleased with the result.

Excellent service and very helpful staff. Our older iPhone 8plus with its new battery is working…read morelike new !! Thank you Mobile Square !!

Beware of VERBAL ABUSE!!!…read more I am extremely disappointed by the treatment I received at Mobile Square and I feel other customers should be aware. I first visited the store last week during lunch time because my iPad was experiencing frequent crashing issues. During that visit, one of the technicians was already impatient when I asked questions and tried to get clarification about the problem. Despite the poor attitude, I left my iPad with them for diagnosis, hoping the technical expertise would make up for the customer service. When I picked it up, a different technician explained that the crashing issue had been temporarily resolved and that the underlying problem was a damaged power management IC. I was advised to use an original Apple charger moving forward. After returning home and following those instructions, I discovered that my iPad would not charge, even with an original Apple charger. Concerned that the issue had not actually been resolved, I returned to the store the following week. Unfortunately, that second visit was far worse. A third technician with glasses, who had not been involved in my previous visits, immediately came across as dismissive and unprofessional when I was trying to ask for clarity. While the previous technician was attempting to explain the situation to me, he repeatedly interrupted the conversation and treated me with open hostility. After I confronted with him of his rude behavior and attitudes, he then proceeded to call me a "B!TCH" and even said "F@CK YOU" directly to my face. I was stunned. I came in seeking help with a device and instead was subjected to verbal abuse from a staff member. No customer should ever be spoken to this way under any circumstances. This behavior and attitude were completely unacceptable. Technical issues can happen. Repairs may not always work. All I wanted was clarification to understand the issue better. What customers should be able to expect, however, is professionalism, respect, and basic courtesy. Based on my experience, this business failed on all three. I cannot recommend Mobile Square to anyone. If customer service matters to you, I would strongly consider taking your business elsewhere.

Great service. My iPad was repaired and functioning the same day. Will use again. The iPad refused…read moreto charge, brought it into Ipace and they had it repair within a day. Gave me a couple of thing to check to make sure the power socket didn't break again.

guy had to warranty my battery 3 times and replace it and i just ended up saying whatever after its…read morestill a shitty battery 100$ later