WARNING: Do NOT trust this shop with your phone repairs.
We brought our iPhone in for a screen replacement on December 19. From the moment we got it back, the phone was freezing, becoming unresponsive, and the display colors were visibly off -- all signs of a faulty repair or defective part.
On March 8, we returned after a thick vertical line appeared on the screen. They replaced it again under warranty, but not before implying my son had caused the damage -- which he firmly denies. That second replacement was done around 1:00 PM. By 7:00 PM the same day -- less than 6 hours later -- the screen stopped working entirely. The screen protector was completely intact, ruling out any physical damage on our end.
We are now being told they will not fix it and that WE are responsible for the damage. This is completely unacceptable. This is our third visit for what should have been a simple screen replacement. The pattern is clear -- either defective parts are being used, or the installation quality is poor, and rather than taking accountability, they are blaming the customer.
I would strongly advise anyone looking for a phone repair to look elsewhere. This shop takes no responsibility for their own work and will leave you worse off than when you came in. read more