Went there last night to have my Macbook Pro's battery replaced and it's spectacular. First, it's cheap. Cheaper than Apple store. Second, they are honest and knowledgeable. They diagnosed my machine first before before doing something. I have another Macbook Pro that I thought needed a RAM upgrade because the app store icons aren't show but they said it was necessary - honest alert. And also, they have tons of other stuff - cellphone accessories, computer paraphernalia and even laptops. Move over Pacific Mall. This should be everyone's go to place in downtown Toronto (or even those from the 'burbs) - the folks are so honest. And they cleaned my Mac before giving it to me - which hadn't been cleaned for months. Oops. read more

ASK is absolutely the very best I have even heard about - beyond any of my expectations and they brought it in for the lowest part of the amount they had quoted to me which was already cheaper than any other quotes I had obtained. Their staff were so polite and helpful in explaining things to me (a complete dinosaur/amateur). I will be praising them for a long time to come and recommend them as highy as I have ever recommended anything to anyone - read more

Quick checkup cleanup and correction of connectivity wifi issue. Nothing too complex. Fast good service reasonable priced. read more

ASK has been my go-to computer repair shop for several years. They are courteous and helpful, and on many occasions they have rescued my data when I feared all was lost. Good value too. Highly recommended! read more

Incredible service and value. I highly recommend this business! I also know them to be honest and do not do unnecessary repairs.

I've had them do a number of things for me over the years and am always pleased. Recently I had an issue with a Nintendo switch. I contacted them on chat, they responded immediately. they called me about my device and turns out there was no issue. I was charged nothing even after they spent time diagnosing and supporting. great shop and lucky to have local here in Toronto read more

Super nice. Super customer service. They went beyond what I normally expect from repair companies. They were polite and patient, dealt with issues other people wouldn't. When asked for a timeframe, they gave me one. When I checked in on the repair, they had to keep it longer waiting on a part. All realistic expectations given it was an older phone and not current technology. I didn't get a repaired phone because the technology failed, but these guys did everything they could. Full marks. I'm going back if I ever need their help again. Now I have a "go to" place for tech repairs. Thanks. read more

Smashed my iphone screen... First time in many years of owning iPhones. I got 3 quotes and this was the cheapest (in fact it was half the price of what irepair quote!) Things seem to be as good as new now. Only complaint was that I had to leave the phone there all day... I thjnk because the guy who works on the iPhone repair wasn't at the store till late that day. But based on other reviews this may be a one off Got a yelp check in discount too which was nice read more

*First Review* Small business but he knows his stuff, only downside is his limited inventory but it not a big business or store so I don't hold that against him. I came in a few time just to get a new charger for my laptop, once i need to get my harddrive repaired which was no problem read more

Ask Computers provides glass replacement for mobile phones. They get the job done quickly and for a reasonable price.

I took my Macbook Pro for a display exchange here a year ago. Originally, I thought the problem was fixed with a completely new display. I paid $600 for it. A year later, the exchanged display started showing flickering lines. I took it to an Apple-certified repair shop this time. They ran diagnostic testing and found out that my computer is tampered; the orientation of the installment is wrong/not in the way Apple defines; some cowling and screws were missing inside. These facts show a bad service. Beware that even if it looks like it's working after the repair, you don't know what's done inside, which could come up sometime later. read more

Max saved me a fortune! I walked in convinced ( my self mis diagnoses of the issue ) that I needed a major repair, broken power jack. Max could easily have fleeced me and ripped me off. Instead, he and his team took the time to assess the problem and determined I only needed a new power supply! Even though he could not offer me one for sale, he did not charge me a penny for his very valuable time ! Amazing ! Honest and that is all I need to recommend this man and his colleagues ! I ended up spending 25 bucks on a new adapter, not the estimated replacement repair worth well over $100 I highly recommend ASK Computers ! I am thrilled to have my PC back !! Jim English Toronto read more

I rarely leave any reviews but had to write about my great experience. I had salt water damage on my iPhone X and two repair shops said nothing could be done about my phone and data recovery was impossible. Ask Computers was able to take apart the logic board which is made up of 2 parts and was able to pair it and recover the data. Even after doing so, it was highly unstable and the phone kept turning off before a full recovery could be done. But after a week of work, they were able to fully recover my data! This place can do things other repair shops cannot. I would highly recommend their service as the only place to go to for phone repairs and data recovery. read more

My iPad Mini 2 spontaneously had an activation lock and I asked Manni, the business owner for a price quote and if Ask Computers could help me. He gave me three different options which I found was super honest, especially because two of three options were not offered by Ask Computers. I would come back if any of my other devices have any hardware/software problems. read more

These guys were just great. I came in at 5pm, worried that my smashed iPhone screen wouldn't be replaced by the time they closed at 7pm. They fixed it in a half-hour. New screen. Seamless work. Would never have known it wasn't the original, pre-smashed glass. After dropping it off, I decided to wait across the street at The Jason George (a pub). Upon hearing this, the gent from Ask Computers offered to come over and let me know when the repair was done (since I couldn't be reached on my iPhone; ha). He did. Bravo. read more

Some of the better screen repair prices in the game. Repaired my phone super quick, looks great so far, anf comes with a 30 day functional warranty. I got all kinds of crazy quotes from places looking to repair my broken galaxy s5 screen. They were onw of the better prices and super convenient location and timing. read more

I recently dropped my 1-month old LG G2 (white) at my friend's home and it cracked the screen. To begin, I can't give them any less than a 5 based on the speed and effort they put into getting my phone back to new! I actually had to replace my screen twice. Based on the quotes I received for the repair, they were the best. As well, they were able to get the phone back to me the fastest. My all-white LG G2 unfortunately could not be all-white anymore since they weren't able to find me a white screen. Having a black front and white back actually turned out to be better than I had thought. When I got my phone back, I was excited. To my disappointment, I found a small defect in the screen (a cloudy white spot) when I turned off my phone. I immediately notified them and they promptly replied back to me. I brought it back to them the next day and they had no issues in getting it replaced again. They gave me an estimate of 1 week and they met their time without much issue! If I ever need repairs down the road (hopefully not major), I'm coming back here again! read more

Call the day of, and "ask" if the tech is in before you go to ASK Computers. I was told the tech was in from 10am the day before, so I went ahead and just showed up at 12pm. When I got there the Indian guy at the desk said the service guy wouldn't be in until 2pm. What kind of executive hours is the iPhone fixer doing?! What's worse, is if you do a Google search for "iPhone repair Toronto" ASK*** freaking ***computers keeps showing up at the top of the search, when all you want is the closest repair place to your location. Apparently, when the tech guy is there an iPhone screen can be replaced for $75.00 with cheaper Chinese glass, but who knows when you'll be able to pick up your phone. read more

If I could give Ask Computers 6 stars, I would!! Some context for the issue: I spilled tea onto the keyboard area of my MacBook Air one morning. It was still on (yikes)... I saw the screen flicker until it turned off completely. Panicking, I turned it upside down to try to get more of the liquid out of it and left it for about an hour. I didn't think I spilled too much but I guess I was wrong. Then I took it to the Apple store (3 hours after the initial spill because I had to wait about 1.5 hours for my genius appointment). Though I had Apple Care, it only covers manufacturers' defects and no accidental damage. The Apple genius took one look at my laptop after taking off the back cover, and told me that liquid got on all the major components of the hardware. Almost all of it would need replacing he said. He quoted me $100 more than the cost of a brand new MacBook Air (uh... what?! In what world would someone pay the same price as a brand new computer, just so that they can get it replaced with other computer parts that may or may not be refurbished). I didn't trust Apple... I knew they were not in the business of repairing computers. I was so disappointed because they could have at least tried to help me out (I'll explain below). Sooooo, I stashed my laptop in a ginormous bag of rice for a few days (didn't help though). Apple made me feel like my computer was damaged beyond repair. ------------------------------------------------ Actual review: I emailed Ask Computers about my problem, asking if they could take a quick look at my computer (I sent them a photo) and deem if it was at all repairable. They replied very quickly, and after a couple of emails, told me to come in so they could assess the extent of the liquid damage. They told me to disconnect the battery (and how) in order to increase the chances of my computer being repaired. Apple couldn't even do this for me when they opened up my laptop to assess the damage...???? Gives me the impression that if the Apple guy had found a puddle of liquid in my computer, he'd just close it up without trying dab it dry or something. The following day, I dropped off my laptop for Ask Computers to assess the damage and provide a quote for me. Whilst at the store, they took off the back of the laptop to take a quick look and provided me with an approximate price range. The man who primarily helped me, Max, said he'd call me with the quote. It was way way WAY less than Apple's ridiculous quote (plus, Apple needed 10 business days to rip me off). Max said he'd be able to repair it for the next day. So, I went ahead with the repair service and picked up my laptop the next day. It was pretty much as good as new!!! Hallelujah. The repair service also came with a 60-day warranty. ------------------------------------------------ TLDR; I listened to other Yelpers and they did not lead me astray! You can trust this place to fix your electronics and put the customer first. They also sell other computer/phone accessories. Thank you Max and everyone at Ask Computers! You guys run a great business. Thanks for the honest and efficient service! read more

I happened to be passing by Ask Computers on my way to the market. My Samsung Note II has had a massive spiderweb crack on the screen since July of last year! I figured I'd pop in and see if there was anything they could do. There was! My phone is older, so they didn't have the part required to get 1-hour service. Instead they hooked me up with a loaner phone and when my phone was ready (same day), they drove it to my home (mid-town Toronto) to deliver it to my door. Service was wonderful - very polite and informative. I could not be happier with the service. If I ever have phone problems again, I'll be back (but I hope I won't have to). read more

TLDR: Brought in laptop for easy service job, they screwed up something else small while they had it open. They handled it pretty well when I brought it back in, though I had to press them to have it repaired right away and get a small discount for the mistake. --- I have to give these guys a measured review. I hesitate to recommend them whole-heartedly, but I'll probably be back. I'll share my experience and you can judge for yourself. I went there to have the DC jack on my ASUS k53s (notebook) replaced. It is a common problem with this model, it had been replaced once already by the manufacturer, but the laptop was now past warranty. The job is fairly simple involving just the de-soldering of the old jack and soldering a new one in. I explained all this over email and they were exceptionally speedy in replying and answering my follow-up questions. They said they could do it in one or two days for $125-$150. That is a reasonable price. I dropped it off and was happy with my initial interactions with them. Two days later they called, emailed, and texted me to let me know the computer was ready (that in my mind is excellent customer service). I went in just before they were closing to pick it up. I dealt with different person than I had dropped it off with. He was helpful enough though a bit dismissive and aloof. They showed me in the store that the laptop was charging properly again, and I happily took my laptop home. As soon as I got it home and tested it out I noticed that the left touchpad/mouse button was not working. Everything else about the touchpad worked fine, it just wasn't registering left-clicks. They had clearly messed something up when they were working on it. I hoped that it was simply a driver problem or setting change, and spent hours trying to solve it myself. Nothing worked so I knew it must be internal and would have to bring it back. I brought it back in the next day, and explained what had happened. First he asked how urgently I needed the computer back saying that he wouldn't be able to get it back until Tuesday (I was there on a Saturday). I told him that I wanted him to fix it right now. He hesitated, and we were interrupted by a phone call that he answered. While on the phone he began tinkering. After he hung up he asked if I had 10 mins while he checked to see if it was a simple fix or not. I said of course. After a short while he explained that a wire connecting the left button had been bent during the opening and closing. We tested to make sure it was working fully, and then as he was putting it all back together I said that I expected some kind of discount for the inconvenience of coming all the way back down for something that they had done to my computer. He asked what I expected and I said $25 would be fair. He countered with $20 which I accepted. Through all of this we both remained cordial and matter-of-fact. He was never apologetic but neither was he defensive. I have to say that I respect the way he handled it. Though I had to press him to do the right thing. So I'm still not sure if I'll return, since I don't know how confident I can be in the quality of the work, but I think the knocking loose of a wire is a simple mistake anyone could make and is probably excusable. I'll probably give them another shot in the future. read more

Really happy with their service. They were on time and completed service that other companies had told me would be complicated and much more expensive. Very happy with their efficiency and rates. Nice people to deal with too. read more

Went here to fix my iPhone 7 screen and glass 3 guys working there were great quick fix and phone looked new after repair best spot downtown for cell repairs great price honest people ! read more

Issue: mild water damage to macbook pro 17" causing backlight to die. water from rain wicked down theal video cable causing a short of the internal video connector, causing burn damage to the cable end of the connector, the motherboard connector and blowing the backlight fuse. In order to spare you all the details I will summarize and if you want more details you can contact me on this site. I was not happy with the quality of work. In my opinion, it was a hack. sure they got my macbook working but the quality of the work did not reflect the $350 price tag. I know a thing or two about electronics repair and that's why I brought them the machine, because the repair was outside of my abilities. But I know enought to know what a good quality repair would look like taking the extent of the damage into consideration. I did complain and ASK worked quickly to resolve the issue with either a partial refund or a re-repair. Since the quality of the repair was low I did not feel comfortable with them doing further work on it so I accepted the refund of $150, making the cost $200. still high for the quality of the work but better. But the repair will require it to be undone if the mac needs any further motherboard work, which is added effort and added risk to damage. I was not given a detailed explanation of the work they intended to do and the impact of that work on the machine. Had they told me what they were going to do I would have taken the machine back and given it to someone else to do a proper repair job that doesn't involve hacking into the expensive internal cable and running jumpers. In anycase, I appreciate the quick replies and the offers to make the situation right. but the work has been done and I am now saddled with a hardware hack in my mac which is not what I wanted to accomplish here. So bring your machines to ASK for repair but ask them for a detailed estimate and to explain any future impacts of their repair to your machine and future repairs. and call around for prices because for me, their price of $350 was no where near what the value of their work was. It appears though that if you have any problems with them or thier work they will work hard to make it right and satisfy you - that is commendable. read more

Very good service at a reasonable price. I took my laptop in for a major repair no longer under warranty. The process was smooth and efficient. Highly recommended. read more

I've owned and broken my apple electronics for nearly 10 years now and I've never ventured out of apple genius bar for my repairs, even when my macbook was out of warranty. On Thursday night I spilled water all over my trackpad, and on Friday afternoon I went to the Genius bar. They said that my entire logic board needed to be replaced, and that it would be $630 (incl tax) and would take 7-10 business days. I had an exam on Monday so that was a huge no, and dropped by ASK Computers. They finished the repair in 2 hours and I paid $280 (incl tax). The only downside to all of this is that I realize I way overpaid for all of my previous repairs with Apple. The store people were very friendly, helpful, and professional, and if I ever break any electronic ever again I would not hesitate at all to come back. read more

Terrible customer service - in fact no customer service. No greeting, no smile, no, how can I help you? And the person I dealt with laughed at me because I didn't understand the intricacies of an IPhone (I'm a senior), then told me the glass cover of my IPad would be ready on Monday (this was on Saturday), and he would call me once it was ready to pick up. I then waited and waited and waited some more, heard nothing so called on the Thursday (November 18/21). The same person I'd dealt with on the Saturday answered and told me he'd call me back in 20 minutes (who does this?) to tell me what the 'problem' was. The problem was apparently that I needed to get the apple id from the friend who gave me the IPad. Why did I have to wait 5 days and 20 minutes to hear that? No manners, no class, a very high quote and laughing in a customer's face because she doesn't understand technology at the same level he does all came together to make sure that I would pick up the device today and take it elsewhere for repairs. I would never support people who run their business this way. read more

They say third time is a charm. It really was in my case. I had a broken screen on iPhone 8+, Apple denied the repair because my side lock button wasn't passing the diagnostic check. On a whim, I went to pacific mall and got the screen replaced for a very low cost. The quality was terrible and I went to another random kiosk in the mall the next day. Still terrible. I was ready to buy an entire new phone. Taking photos is very important to me and the resolution and quality I was given both times was terrible. I googled "best iPhone repair toronto" and found Ask Computers. I called and spoke to Maz who explained everything about my screen so clearly and reassured me they'd be able to fix my phone and provide a high quality screen replacement. Maz was amazing. He did the repair right in front of me within 20 mins end even gave me a guarantee to come back. My phone is practically brand new. The quality is amazing and so is the service. I am so so so happy. read more

Brought my computer in on Tuesday for a tune up. Got it back on Wednesday and it is a like having a new computer. it is now running quickly and all my data appears to have been copied to the new hard drive they installed. Staff were professional and courteous. I am very pleased with the service and will recommend them to anyone requiring phone or computer repairs. read more

Great experience. I thought I had screwed up my motherboard or cpu. He tested all the hardware. Found the problem. I felt like he wanted to make sure he tested everything to make sure he diagnosed the problem properly . He gave me updates via texts as they happen. I'm a bit of a gamer , tested the unit , and it ran flawlessly , it used to fezze or shut down. Thanks again guys keep up the good work. read more

Service: 13 inch Macbook Air Screen Replacement Total Cost: $620 total including taxes. Why I chose ASK Computers: I was disappointed by the waiting times to schedule an appointment at the Eaton Centre Apple Store. I turned to a third party service and chose ASK because of very positive reviews on google. Customer Experience: Very positive results with this shop. The service was friendly and professional, and the repair was exceptional (looks brand new). Best of all, the whole process took less than 24 hours. Overall: I highly recommend this shop for any Mac repairs. While the replacement part was expensive, it is less than I would have paid through Apple and the turn around time was significantly faster. read more

Great services and a reasonable quote. I was visiting Toronto and accidentally liquid-damaged my iPhone. I went to the Genius Bar first but was suggested buying a replacement for 300 dollars. I didn't want to replace that old model with a same one. So I tried Ask and I needed it to be fixed within the same day coz my flight was scheduled to depart in two days and I had other place to be the next day. Knowing my situations, they miraculously made it with no extra charge! It's been a week since, and my iPhone is still working great. No complaints. Thanks! Great help! read more

I found Ask Computers on Yelp. My PC was so very slow and I wanted it fixed right away. I sent a message to Ask and Manni responded right away. After a few back and forth messages I decided to try them out. I took my laptop to them on Wednesday and I had it back on Thursday afternoon. They replaced the hard drive on my laptop and it works like a dream. It's faster and better, and the cost was reasonable. Thank you. read more

Great customer service. Fan quit on MBP, brought in asking for a replacement. Got a call that day saying that fan was working, and dust was cleaned out. Was NOT charged anything and invited to bring back if problem re-occurs. read more

My screen on my LG G3 was cracked and the touch wouldn't work. I was seriously bummed but I took it to them based on their good reviews. My phone was fixed in a couple days and now works perfectly well again. You can't tell it was ever broken. I called a lot of places and I knew it would be pricey wherever, and Ask Computers was in the middle, charging me $245. Employees are nice enough and they did a really good job. read more

This place is amazing! The gentleman are kind, knowledgeable, compassionate and patient! Their prices are extremely reasonable and they do impeccable work. I would recommend to check them out and give them your business. I can't express how happy I am that I didn't need a new laptop!!!! read more

I recently dropped my macbook pro (again -_-) and the LCD needed to be replaced as there were lines on the screen. After visiting Apple and hearing the long wait time & as to be expected large price tag, I decided to google local repair shops. After reading plenty of reviews, I decided to phone Ask and was impressed by the fast turnaround they offered. I brought my macbook in on a Thursday evening before close. Although I didn't get my computer as quickly as promised due to their supplier, they still went out of their way to get it to me & apologized. I love that they offer warranty on their repairs, and the price was pretty fair. I would definitely recommend this shop & will keep it in mind if I have another mishap. Thank Ask! read more

Went to see Mani and his brother about repairing my Thinkpad laptop last week. I had the 'blue screen of death' pop up several times crashing the computer several times in the last few weeks. Ask Computers determined the issue was the hard drive needed to be replaced. They quoted what I felt was a reasonable price for a new drive and labour to transfer all my old data. The only real downside was they said they could not transfer any of my programs... I would have to reload all of them again. But they could transfer the rest of my data and passwords. I brought my laptop in and it took 2 days to get it back, they rushed it knowing I needed it for work ASAP. Brought the laptop home and all seemed ok... except I noticed they forgot to transfer my fonts and Chrome bookmarks that I use for work. Have to bring it back to them to finish the data transfer. For the time being, I'd say the customer service and experience is alright so far. Will follow up on this review after they finish the job... read more

3 stars just because they repair my screen for free after a Terrible experience!

Ask Computer is, without reservation, the place to go!!! I had the battery on my laptop replaced here 3 weeks ago. I contacted via email in the morning inquiring about pricing and how long it would take to have the battery replaced, bearing in mind the time it would take to order the battery for my MacBook Pro with Retina display, and then to replace it. I received a response 15 minutes later and was informed that it would cost 169$ and could be fixed the same day and picked up by 3:00pm. I couldn't believe how reasonable the price was and the fact that everything could be done that same day! The service was fast, exceptional, and friendly. My laptop is back to prime working condition. Note: I had brought my MacBook into Jump on Spadina and College the previous day and was quoted almost 800$, and was told it would take 5-7 business days. According to Jump, given the model of my laptop, the battery alone could not be replaced. They had advised that the entire internal piece (keyboard, battery, ports etc) would need to be replaced. So I was, according to Jump, better off purchasing a brand new laptop even though mine was less than 4 years old. I left in tears, to say the least. Ask Computers, on the contrary, was able to replace only the battery. I am so happy I chose to have my laptop serviced at Ask Computers. I will 100% return here for all future computer related needs. Thank you! read more