I came in with two laptops: one that wouldn't update its operating system and on which I'd messed up the screen with some oily eyeglass cleaner; the other I couldn't start at all bc the keyboard didn't work, plus - just a small thing - none of my passwords were current. That last point was causing, umm, major problems on both laptops. Nyasha (pronounced NAW-sha) fixed all of the above. While deftly serving other customers. And he allowed me to stay, use his power cords on my laptops while downloading the needed software updates in his shop. This was invaluable. Had I not been in his shop I would not have been able to work through the roadblocks that came up during the downloads. He wasn't even going to charge me for his time! So I'm buying an external keyboard, a keyboard cover, and 2 gigs of RAM to thank him for restoring both of my laptops - and their screens- to high-functioning beauties. read more

P Jankowski Went in with a problem charging my iPhone. As someone who grew up with landlines, indeed even party lines, and thousands (mostly women) employed as telephone operators, they could have told anything and charged for whatever they said they fixed. Instead, the young man working took the phone into the repair area in the back. He came back minutes later with the phone and some pocket lint he had removed from the charging port. Problem solved, no charge. Can't ask for better treatment than that! read more

I'll just leave this here as an example of their much-vaunted customer service. This is from an e-mail replying to a message noting that a recently-replaced iPad screen had cracked: Our warranty clearly states that we do not cover the effects of gravity, stupidity, and water. It is a litany that is recited at the presentation of each and every products we repair. We would be pleased to examine your iPad. As for coverage under our warranty program, that is another matter indeed. I would be pleased to examine your iPad. We have the tech to clearly see if force as been applied to an area by polarized light. We use that when we work with law enforcement. It is quite revealing. I am sure we will hear from you soon, Michael R. In my 30+ years of customer service and 25 years of technical support I have never experienced a response from a service provider where they made thinly veiled...suggestions...that a client is guilty of negligence...much less of warranty-breaching stupidity. Needless to say I have not replied and will NEVER return. read more

Michael is extremely friendly and helpful. Services are rendered quickly and always on time. Prices are fair and materials supplied are of the highest quality. 10/10 would recommend. read more

My iPhone screen had a couple of green lines from a kayaking mishap. The LCD had to be replaced. I figured it would be 1-2 days to get it fixed. They said it would take 1 hour but actually fixed it in 30 mins! Great service! Also their prices beat most other quotes I received by 25%! They use original apple parts so the quality is excellent! read more

Super friendly and quick! They replaced my screen protector at no cost. I'll definitely be back - I also saw they sell compostable phone cases so I'll hit them up when it's time for a new one! Thanks! read more

I visited the store because of a faulty charger part in my i-phone. Nyasha (if I remember the the name correctly) provided excellent customer service. My phone was up and running in no time. I highly recommend bringing your Apple products here when they need service! read more

Really kind, yesterday the guy at the front desk checked out my computer for free and found it functional when I thought it was done for. So I had to leave a great review on yelp and will be back when I have more issues Woo!!! read more

I have used iRepair several times. Once for a significant iMac repair (water spilt on the keyboard) there was a detailed quote and timely fix. Recently, I got something stuck in the charging port of my iPhone. IRepair quickly flushed out the port and had me on my way in 5 minutes. They are an excellent shop, knowledgeable, professional & they work fast, I highly recommend them. read more

We've only had one iPhone repaired here, but they did a better job than the uptown location of iRepair and left my wife feeling both more confident in the repair and happier about the experience. Definitely worth a try. The person my wife dealt with (the owner, perhaps) seemed knowledgeable about why the problem she was experiencing might be happening, and willing to solve problems that he hadn't even created. He even made the wait more pleasant by getting her a drink at the nearby Red Rocket coffee shop (can't swear that'll be true for everyone, but it was a nice touch that she remembered). read more

So my phone suffered a casualty today...to the tune of a toddler throwing it on the ground, resulting in a completely shattered glass screen. I had to get this thing repaired asap. I thought most of the places were downtown, but I found this life-saving place on yelp. I have an iPhone5, that works, except for the above-mentioned broken screen. I came in around 6pm (an hour before closing) with said emergency. It's my only phone number, and main means of telling time, since I don't often wear a watch. They fixed it within the hour, with a few minutes to spare. The total was $129~ and some change. (They were offering a 5% discount with a donation of a non-perishable food item, but I think that's for the holiday season). They were quick and professional, and I have my phone back again. I would come back again, but hopefully my devices keep running and I don't have to. read more

I am very technically challenged, so when te glass on my Ipad shattered, I surfed and chose IRepair. They REALLY REALLY know what they are doing and are incredibly pleasant to work with. They even offered to take a load of my old computer recyclables off my hands and direct them to wherever computer parts go. read more

Took my guitarist there because he was having a signal problem with his iPhone since he had his screen replaced in L.A. Seconds after handing it over to Michael, we heard "Amateurs!" from the back room. In L.A. they forgot to replace some screws and they messed up the antenna. Michael fixed everything and didn't want anything for his quick fix. We then ended up buying a few cool things from his super cool little shop. There really is nowhere else proper to go if you have a problem with your iPhone, iPod, etc. The authentic rock photos of Hendrix, as well as The Beatles, watch over the shop and they happened to be taken by our friend! See if YOU can guess who the photographer was! read more

My battery died and wouldn't charge. I felt like my arm was amputated and I was cut off from the world! Then I stumbled upon this place. Went in, and they tried to trouble shoot. Michael and his associate were very nice and helpful. They made sure that everything was done before any repairs were made- incase there was no need for it AND I love that they explained there was no cost to figure out what the problem was, because it could have been a number of things. I appreciated that. They were even conscious of my time, which was nice. I wasn't in a rush though. Told me to come back in an hour. Went to lunch and came back a half hour earlier and it was already fixed! Awesome. I highly recommend this spot for all your device dilemmas. Thanks guys for reconnecting me to the world! read more

I usually check with google to find the best places, but more recently have found that yelp information makes a huge difference when i need to make a decision. All the reviews were great, so i had to go and see why. Thats when i found the main actor of the show Michael who was very good at orchestrating the work, his assistant, the plhone and his free oranges. Nice place. Kenny from Sportsters a great night club across the street recommended him and i am glad he did because it was a great experience. Replaced the battery, and i was in and out in 20 minutes like he said. Brilliant! george read more

Had my iPhone5 screen replaced here. Love these guys! Amazing turn around - within 30 minutes i had it back in my hand. AND he gave me a new phone case free because he didn't like the way mine didn't have the lip that protected the screen. Ended up taking my daughter's iPhone 5C there a week later - done in 20 minutes. Amazing service and friendly staff. Definitely recommend!!! read more

I can't say enough. I've been in for 4 iPhones. (seriously). Except for the one that went through the washing machine, they were able to find a solution and help me out immensely. I would recommend the shop to anyone. I've tried other shops over the year, but I've never seen service or knowledge like this. I won't go anywhere else! read more

My tech repair situation was about a month ago. Each morning when I log in for work, I must use an authenticator app that is on my phone. On this particular morning, my phone was completely drained and was not charging. I knew I need a new battery and I needed it fast. My first option was a little tech repair place (I Fix 4 Less) right around the corner from me. Unfortunately, there was sidewalk repairs happening right in front of the store. Needless to say, he was closed for the day. I then went to Clickon Solutions on O'Connor Drive, which markets itself as an Apple Premium Service Provider. I took my phone in and the young man at the front desk said they could replace the battery and it would be ready by the end of that day or the next day. Cost would be $65 plus tax. When I explained that I needed it asap, he wandered to the back where I assume he was speaking to the actual repair person. After about 5 mins, the guy comes back and says that for an extra $55, they can put a rush on the repair and do a "diagnostic". When I asked when it would be ready if it was a rush job, he replied, "End of day today". I then asked him what the $55 was paying for if the timeline was going to be virtually the same as the originally quoted non-rush job. He just stared at me...no reaction at all. I decided that I would not be leaving my phone with this "premium service provider". Quite a few years ago, I had my screen replaced on my very first iphone by a mom and pop shop on the Danforth. I was very pleased with their services and their prices at that time. But I really didn't want to go there because the Danforth is usually choked with cars and parking is almost impossible. I should have made them my first choice. The name of the company is iRepair at 1517 Danforth Ave. I thought they were a mom and pop store but it seems there are several locations in Toronto and Vancouver. But this little store really does have a mom and pop atmosphere. When I got there it was just the lady (gosh I wish I could remember names better, lets call her Wilma). When I explained the situation, Wilma advised that her husband (let's call him Fred) is the one who does the repairs and he was not currently in. As she didn't know when Fred would be back and without any discussion with me, Wilma began looking for a loaner phone for me...which blew my mind. We tried several different phones but couldn't get one set up properly. While Wilma and I were attempting to find a working loaner, Fred comes back. Wilma explained my situation to Fred and he took my phone into the back room and had it up and working within 10 mins. Mind blown....again. Cost was $60...no rush surcharge. My screen saver was pretty scratched up so I asked if they sold ones that would fit my phone. Fred grabs my phone, takes it to the back again, puts on a new screen saver, brings it back to me and says, "No charge". I had no idea my mind could be blown three times in one morning. These two people were wonderful, the service was excellent, and the price was extremely fair. I would highly recommend this location of iRepair without hesitation. read more

These guys have been friendly and efficient and fast. They repaired my iPhone screen when I dropped my phone on the ice. Several weeks later, when I had a new problem with my phone, my husband took it in and they repaired it for free because they said the previous repair was still under warranty. What integrity to offer that when we hadn't considered the two issues related and hadn't even asked about it. I have complete confidence in any work they do and am so grateful we found them. read more

I ended up using these folks because of online reviews like mine - and will certainly go back if I need to for my iPhone. I had my screen replaced because I was a big klutz, dropped my phone (almost partially throwing it) as I dropped it from me good ol pocket and smashed the screen. UGGGHH!!! Living close by and having such good service from these folks really complimented my busy schedule. Michael who is the owner replied to my inquiring email expeditiously and even before I was a client or gave them money, made me feel like a truly valued customer. This is something most company's truly lack. Although I emailed them and Michael emailed me back, Nash serviced my phone and was awesome, and Wilson set me up when I walked into the store. I would certainly recommend them if you need your Apple Product serviced. read more

I've taken my products here several times and I always get prompt, personable, and knowledgeable service. I usually get my stuff back faster than expected and working great; however the one time it took them some time to figure out exactly what the issue was, I was getting frequent updates calls from the owner, who was very clear about explaining what would need to be done and how much it could cost. Even then it still ended up costing less than I expected. I have also referred a number of friends here and they have all reported back with similarly glowing reviews. read more

It's a terrible, vulnerable time when your computer or phone gets injured or dies. These devices have really become extensions of ourselves. When my Mac died, I chose to take it to iRepair, both because they are close to me, and because of their awesome reviews. The reviews, they're true! Michael is an artist. He not only rose my Mac from the dead, he returned it in better condition than it had ever been. Literally. It now runs significantly faster than it did when I bought it. I wish I had taken it in a lot sooner. Fast service, clear options for service, and a super cute little shop -- I kind of wanted to hang out after my appointment was over. read more

They kept my water damaged Macbook Pro for almost 3 months and weren't able to fix it. They claimed weekly when I called that they were 'almost finished' or 'waiting for a part'. This waiting game went on for 3 months until they finally admitted they couldn't fix it. I took it to a different repair shop and they fixed it within a month. The other repair shop noted the sharpie marks and hot glue that was left on the inside of my Macbook. So not only did they fail to fix my Macbook AND waste my time, they also caused additional damage to my computer. Do NOT come here if you have anything more complicated than a broken Iphone screen. They obviously can't handle anything more complicated than that. read more

iPhone 6s battery change in 1/2 hour. As with previous services, excellent. Highly recommended !!!!

Speedy & honest service. I've been here twice, once to replace my phone battery and another time when I had my phone water damaged. They were able to restore my water damaged phone in a timely manner with a fair price point. I would recommend this place if you're having any issues with your Apple products. read more

Went in today to get my iPhone 6S fixed, headphone jack broke off in the plug. They were so nice, great service, fixed it up like new. IRepair Danforth rocks! read more

The owner knows his stuff and stands behind his work. We've had an iPad 2 repaired here that had been dropped on the corner, smashing the glass. It's a very difficult repair to do, but he repaired it within the time--less than 2 hours--promised and when the repair didn't take, he had no issues redoing it. I had my iPhone 4 battery replaced within minutes today. He is totally focused on his customers' satisfaction and his rates are as competitive as I've found. read more

Took my iPhone 6 to have the glass replaced ( my friend's dog chewed one corner & dessimated the glass). Michael was very friendly & helpful. I had my newly repaired phone within 1 hour. I highly recommend this shop for fast repairs!!!! read more

They are not talking,They are working.Nice to have a kind of place in GTA.If you compare with Apple Store,It is like a fast track with a reasonable price. read more

Great service. I dropped my iPhone without case onto concrete and shattered the screen. Took it in to their shop and had my screen replaced within an hour. It looks like these guys know their stuff and take care to ensure the job is done properly. All round great experience and the replacement is holding up. read more

I've broken my iPhone screen a few times and each fix they've done took only a few hours and was done well. They've also purchased two of my old phones for parts. Very easy transaction and Michael, the owner, provides great customer service. Highly recommend. read more

Went to get an iPhone screen replaced. One of those places where a smug arrogant attitude is more important than revenue. Where customers should feel privileged they are bein acknowleded. When a customer asks a question, the auto regurgitated response is "you tell me," three times. The best part, the price quoted was higher than the actual Apple store. I am also a small business owner and am sympathetic to difficult customers, I deal with it all the time. However, this unprovoked attitude was quite unbelievable and I just walked out. Conclusion: Ghetto attitude, more expensive than Apple, in a unit the size of a small washroom. read more

My poor phone was thrown through a glass pane last weekend. The screen and backplate were both pretty messed up. Also, from previous use, the power button had been broken on my phone for about 5 months. (I didn't even know it also needed some internal work). Since my poor phone needed so much work, the owner gave me a decent deal on all of it together. When I got my phone back... like new. I'm so, so happy to have my phone back and better than ever!!!!! Also, I really thought I'd have to spend at least 50% more to get all the work done. I'm very impressed, and I'm definitely passing along the recommendation! I didn't catch the owner's name, but, to the guy who drinks the Flying Monkeys chocolate beer, THANK YOU!!!!!! read more

Mike fixed my iPhone for free one day when the menu button was stuck. So I went back to him to fix my MacBook Retina with a bluetooth problem that not even Apple was able to fix. Well, Mike figured it out and replaced to chips on his own. It was a miracle. And it was half the price that Apple was quoting. And he is a nice guy. read more

I took advantage of their monthly special to replace my iPhone battery. I had the battery replaced by Apple 6 months ago but the same thing happened again. The team here said it was one of two problems, the first being the battery. For less money than I paid Apple (even without the discount) they had my phone up and running again. Not only that, the 6 month warranty blows Apple's 90 day warranty out of the water. The cost to fix the phone if the new battery didn't resolve the problem would have also been cheaper than if I took it to Apple. When I got my phone back, it was cleaned and my cracked screen protector was also replaced, on the house. You couldn't ask for better service and the entire team are professionals, trustworthy and totally cool. All of my Apple products are coming here from now on when they fail me. read more

CUSTOMER SERVICE AT ITS FINEST After reading Yelp reviews, I approached iRepair Danforth expecting to meet a wizard. Nyasha was indeed that wizard! My 2013 Macbook Air keyboard suffered from intermittent failures of the numbers row. A previous visit to my authorized Mac dealer included a compressed air blast and a PRAM restart without effect and then a quote of $400 with taxes to replace the keyboard. Another non-Apple repair shop quoted $300 with taxes. Nyasha quoted just under $200 with taxes should a replacement board be required. Nyasha, my wizard, brought out his Apple screwdrivers and on the counter right before me, spent 5 minutes taking the back off my computer, lifting out a panel and unplugging, cleaning and replugging two cables and put the machine back together. We tried it and the problems were resolved. He told me to go forth and if the repair held up, to write a nice review and there would be no charge. I told Nyasha that having read the reviews I was prepared for his overly generous behaviour. I warned him not to resist. I asserted that I would immediately write a review about his exceptional service, and should the fix indeed be temporary, that I would return to have him replace the keyboard for $200 and write another review. Also, I implored him to accept $25 for his brief countertop fix. As a management consultant, I'm on the lookout for exceptional customer service. Nyasha at Danforth iRepair is one of the finest examples of that service I've experienced in quite a while. read more

First time in, the wouldn't take my glitching phone. The advice they gave me was to go home, back it up, run a restore and see if that fixed it for free. If that didn't work, they said they would replace the screen for a reasonable price. If the problem was the motherboard, they said they would put back my screen, not charge me, and send me off to the apple store to beg for a swap of a refurbished phone. That sounded eminently reasonable to me! read more

I'm not going to lie -- I selected iRepair strictly because of proximity. However, I was completely satisfied with the work done there. Additionally, I think the customer service was terrific. I highly recommend them, and will definitely go back should the need arise. read more

Very knowledgeable staff. I went in because I needed my iPhone unlocked, and the advice I got was to call my old provider to have it unlocked and it worked! Free advice. Thanks ! read more

They were great. Thought my phone was broken. Turned out it just needed a cleaning and they did it for free!