Jeff's service is so fantastic it got this years-long-time Yelp lurker to finally make an account just to let the people know! I had a host of problems and he solved them all. He's a nice, honest man who will discuss all your options and accommodating of people like me who run in 2 mins before he closes. I vouch for screen repair, motherboard, hard disk.
First contacted him for broken Lenovo screen - he responded promptly, fixed it in 30 minutes, and charged me less than he quoted (which was either the same or less than the top 5 you'll find if you search for laptop screen repair on here and Best [Worst] Buy). He also gives free warranty. He cleaned the laptop, which was nice since it had been in storage for 2 years. There were a few other issues like a broken hinge & bad power jack that he let me know he could sort out for a reasonable price, which was nice. I've been some places that would either totally ignore it or fix it then charge you even though you didn't ask for it.
I needed the screen on this dusty old laptop fixed because my current, brand new Dell had a water spill and wasn't booting. I'd given up on it, especially after Best Buy quoted me close to the price I paid for the laptop to fix the motherboard. Some other Yelp faves I'd called had recommended I give up too/would charge me for diagnostics if they couldn't fix it. Jeff quoted me a third of BB's price, didn't charge diagnostics, and was upfront. He determined he could fix it but couldn't stand by his work for longer than a few months; the nature of the problem meant it could go bad again. It would've been easy for him to fix it, send me on my way & leave me to possible problems down the line, but he didn't and I appreciate that. It gets better: he gave me the option of having him fix it with risk, or selling it to him for parts so I could put that money towards a new laptop. He even discussed the best laptop for my needs with me. That's a genuine person.
I brought an internal HDD in a questionable state to him as well. Couldn't access it. Again, BB had quoted me some astronomical prices and told me it might not work, but Jeff was able to retrieve every last bit of my 1TB of data for less than $100 - which I didn't have to pay since I sold him my broken laptop. This took a few days, as did examining the laptop itself, but that's understandable and he always contacted me the minute everything was sorted. Once again, we discussed the pros & risks of all my options and he was very accommodating about what I wanted.
If I ever have any computer problems again, he is my first stop. I live 1.5 hours away and it's worth it. read more
