I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.

All the 5 star reviews are from years ago..... not currently!…read moreHere are only a few of the several items that they messed up! Do NOT go there! Soooo many mistakes and some things ruined! My husband brought his brand new tuxedo in for alterations and they made several mistakes.... one pant leg is longer than the other (see pics), they shortened the sleeves and put the buttons on crooked, there were lumps and bumps at one of the armholes that they altered and said it was "because of the fabric" even though the other one was fine. They altered my sequin pants with the sewing machine instead of by hand and they look awful! Plus the quality of work is terrible (see photos). I had to undo the hem and hand stitch myself.

The tailor, Mr Yang, at that location is exceptional. I tore my leather jacket while getting onto…read moremy bike one day. The rip went beyond the seam of the pocket into the fabric itself. I was thrilled when I got it back. He has been working as a tailor for more almost 60 years, and his experience shows. For tailoring, I go there, and nowhere else.

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

Always treated like family here. All the employees are great and the dry cleaning fabulous. I am…read moreallergic to dry cleaning chemicals and they take very serious precautions when I take my clothes there.

I had a table cloth cleaned and pressed there 30 years ago. They did such a POOR job, I didn't go…read moreback! Fast forward to last week and I thought, ok, I'll give it another chance. I want a skirt hemmed and the suit dry cleaned. It wasn't completed when they said it would be and they asked me to come back in a few days. Went back in a few days and it still wasn't done. Also, who dry cleans an item before hemming it!! The owner is NOT CUSTOMER FRIENDLY AT ALL. Don't bother!! KENNY THE CLEANERS IS MUCH BETTER, CUSTOMER FRIENDLY AND HAS EXCELLENT TAYLORS!!

Very clean. Owners very pleasant and helpful. I would use this laundromat again. Many of the people…read morethere seemed to know each other.

This laundromat's cash-only policy is a hassle. Every time I come here, I'm forced to hit an ATM,…read morepull out at least $40, and waste money I don't need to spend. Why no card payments or app? Other spots in Rogers Park let you pay easily without draining your wallet. Machines are fine, but the cash requirement feels like a scam. Modernize already!

Zaka is amazing! She did 10 loads of laundry for me when my dryer broke--washed, folded, and ready…read morein 24 hours. She's also handled my dry cleaning and tailored three pairs of pants perfectly. Highly recommend for fast, reliable service

This place is SO wonderful! Fixed and cleaned my outdoor couch cushions in less than a week and…read morethey turned out good as new!

Had a couple dress altered shorter here. The first time they charged about $30, and it worked out…read moregreat. The second and more recent time they charged $88 to shorten a $40 dress. What a shock to be charged 3X what I paid the first time and also more than double what the dress cost to buy just to shorten it. Maybe $88 is the going rate now to do an alteration shorten dresses now at all places, but it shocked me and another customer who overheard and was there at the same time. Beware. Get a quote before doing any alteration work here. Two stars for the surprise and sticker shock.

There are some questionable 1 star reviews here for Kenilworth Cleaners…read more One person writes that the clothes smell like "chemicals" and therefore it can't be "organic" or environmentally friendly cleaning. This is poorly informed. All cleaning uses chemicals. The way you clean, is you have to use a lipophilic agent that removes dirt and oils from clothes. There's no magical way around that. The important question is whether castile or plant-based cleaning agents are used. In which case, that is what they use at Kenilworth Cleaners. Either way, I have been getting most of my dry cleaning done at this mom and pop shop for the past 3 years and my clothes have never smelled better, been pressed better, and have been cleaner than any other dry cleaner I've used. As for the second 1 star review that says "the owner was rude because she asked me to call back later because she was already helping a customer"...umm, that sounds like the caller herself needs a 1 star review. In fact, I read through her reviews on her profile and she goes around town giving everyone 1 star reviews, always asking to speak to a manager and finding out they are "rude" as well. There's an old saying about this.... The people who work at Kenilworth are absolutely wonderful. I recommend checking it out for yourself.

I've used them several times. They pick up and drop off to my home. Laundry is super neatly folded…read more Amazing job and very affordable. Sheets are amazing. They come back folded like when you buy them new!

Great service with very reasonable price. They responded to my inquest away and made it is to do…read morebusiness. My clothes were returned clean and very neatly folded. S

Came here while in Chicago to do a load of laundry. Clean machines, workers constantly picking up…read moretrash and cleaning everywhere. You have to buy a laundry card and then load money onto it. I think a wash was like $6.00 for 2 loads, and it only took like 30 minutes to wash. Dryers were only $.50 for 30 minutes, cheap. Spent $9.00 loaded onto a card, had like $2.00 leftover and gave my card to another customer. Would definitely recommend. Was in and out in about an hour with fresh clothes!

Staying at a hotel in the area that no longer offers on-site machines so had to search for a…read morelaundromat. This was a lucky find as the facility is very clean, lots of machines so no wait, and an attendant on-site. Think the attendant leaves at 6 or 7 pm.

I found this place on Yelp because I wanted a place that did dry cleaning and alterations to alter…read moremy wedding dress. They did not disappoint. My mom couldn't understand why I would drive an hour to get my wedding dress altered but when she saw the quality of the work she was impressed. I wasn't going to get the dress hemmed but thankfully they suggested it. I would have tripped walking down the aisle! I came in two and a half weeks before my wedding that the dress was ready 10 days later without an extra charge.

Quality and speed Last Minute for alterations was excellent…read more Located north of Loyola was a bit far but worth it