Aiden has great customer service he was quick to assist. Smiled. Food fresh and delicious y'all need a raise.

My experience with this location was terrible today why because they have terrible customer service, I called to speak to her manager resolve issue that I had when I placed my order online threw their online website they told me it was out of their hand. I think it was ridiculous response. I will never order from this place ever again and I don't recommend. read more

This review is for Will the cashier. SUPER friendly and HELPFUL guy.. Thank you for your kindness. The couple coming for the football game .. read more

All I can say is that Wingstop never gets it wrong and has fueled my unhealthy love of wings! Lol!! To give you an idea of how bad it is: this week I've ordered THREE times. Every single time their wings are prepared consistently. I, for one, am an "all-flats" extra crispy kind of person ... and, of course, blue cheese dressing - double serving, carrots only. Might I add their carrots are fresh cut - not at all processed, a bonus. I can't stop, won't stop my wingstop habit read more

I ordered through DoorDash and was under the impression that it was accurate. I was told it would be ready within 20 minutes. I arrived promptly. I got there and turns out my order wasn't even ready nor had they started on mine. What annoyed me more was people ordering and get theirs immediately. I ordered half garlic Parmesan and the other original spicy. A little over 20 minutes later( now we're at 45 minutes), I get my food. I didn't bother to check assuming it was all correct since they said they're still making it and I followed up. I got home only to find that I was given plain and heavily drench in oil. It wasn't even packaged properly. It literally came like this minus the fork on top of the fries. There's hints of Parmesan but always something very sweet and citrusy? You guys made me wait a while only to get the order wrong despite the longer lead time. I'm confused here. At least they have chairs to wait at, I guess? Never again. read more

See all

We ordered carryout for dinner and the order was all messed up. Very disappointed! We paid extra to swap out one of the sides to corn bur we didn't get it. We ordered 4 flavors (hot honey, Cajun, Louisiana, and original hot) but didn't get any hot honey (got more original hot instead). Sadly we didn't realize all the mistakes until we got home so we couldn't go back and notify the staff. So always be sure to check your orders before leaving the restaurant. Do better Wingstop!! read more

I spent over $100 to get half our meal. Their resolution wasn't fair. They gave us a brownie after we spent 30 minutes driving back and forth to them. We had to eat chicken with cold stale fries. It got too late so my small kids didn't even eat at all. I should've gotten a refund instead of all the boneless chicken my kids didn't get to eat. read more

Order was wrong drink size. Only notice co.paring to friends' cup and find out it is regular sized. Soda is really watered down and most of the flavors don't have any syrup. Service is good and kind. Online orders not met with the sauces and no napkins for messy food. read more

Whether it is for a late night meal or a snack, Wingstop really gives you your money's worth when it comes to delicious wings! Would highly reccomend the wing's with bones instead of the boneless to get more meat! I feel that the portions are very reasonable and their Doordash is very efficient! read more

Worse wing stop EVER. Made my Cajun corn so overly seasoned it was unbearable. I had to wash them off with water just to Beale them somewhat eatable. I also did the survey and asked for a brownie. I asked for 2 additional sauces because they didn't come with my order and when I got home noticed I only had 2 brownies which I did not need. when I called and complained she asked me if there was any way I can come back. Last time I checked I didn't work there. I don't drive and it's not my excuse to fix a mistake you guys made. It's disappointing for people who work hard for their money and expect somewhat of good service. read more

Had a Uber eats order. They demanded that I have the physical credit card on me. Despite me providing name of the order and last four digits of the card. I was picking up the order for my sister or family member in the past and this has never been an issue. Additionally, someone else picked up their order right before me without showing their ID or credit card. Like.. make it make sense! I'm not sure why I received so much push back even though I provided the correct name for the order and last four digits of the card. To provide anything more is an invasion of privacy. read more

Honestly I've been to a few wingstops near by this location but this ones will be my go to. The employees that I've been faced with are so nice and super chill . I love how they treated me and had small convo . Thanks guys I enjoyed my experience here . I WILL keep coming back read more

Walked in and this guy had a crazy attitude. Crossing his arms the whole time. Staring me down, then proceeds to just stand over the other employees not doing anything with his hands crossed like a tough guy. Made me feel pretty unwelcome, especially when I asked if they were doing any discounts for Veterans Day. He laughed and rolled his eyes. Crazy that's how you react to those serving the country. Everyone else was pleasant and they did get my order out fast Never patronizing this store again. Just my experience though, do what you will. read more

Wingstop - Gentleman in the middle with the locs . So unprofessional and unwelcoming into the store. Everyone else was pleasant - Chicken Wings Near Me - West Covina, California

No meat just fried great tbh... they skimping on the product just not even edible. Check the quality read more

Wingstop - Lord have mercy - Chicken Wings Near Me - West Covina, California

My first time at this location... since i usually go to the one on Monrovia.. it was a great experience not sure if it was because it's a Thursday night. I walked in not busy at all, the place gives me clean vibes mot that the other locations are dirty or anything but this location gave me good vibes. Its not huge kinda small not to many tables but for me thats perfect.. i hate being in crowded places. The young guy got my order down got my wings the way i like em crispy and yes they came out crispy. That was an A+ the service was quick, I'm use to waiting 45min+ but here they were quick. Once again mot sure if it's because it's a Thursday night. Maybe I'll come back on a Friday or Saturday night to see if the service is the same but for today the crew deserves a 5 star review! Thank you! read more

See all

I am super picky about my Wings and Customer Service. I have visited this store off Azusa about 4 times already and they have always had my order CORRECT! That would lead me to believe that the management is on top of things. I've been to other facilities and literally the one in Ontario off a mountain got my order wrong 3 times and I just thought shame on me... I'll never go back. This West Covina store is Clean, and the employees are so friendly and they are always 100% on top. Thank you read more

Bad service and missing items that I ordered soda from the machine wasn't working as well it was watered down. Wouldn't recommend this location. read more

Wanted to try the chicken sandwich from here. It was okay, definitely prefer just the wings & them FRIESSS!! They have the best fries!

Take out only. Would be faster to call in your orders ahead of time then pick up. Since we were in the area, we just stopped by and put in our order. Was told 20 minutes but it's quite a busy day so we are still waiting after 20 minutes have long passed. We tried their new flavor Orange Szechuan. It was ok, a little to sweet for my taste. I prefer the Spicy Korean Q better. I love their Lemon Pepper, my all-time favorite flavor. Workers and service was friendly. Parking is adequate as it is located in a plaza shared by many businesses. read more

Honestly total let down I never get wings from here but the fam was hyping up the fries and the flavor of the wings so I said why not , I got really excited because online it gives you the option to specify your food meaning you can get the wings and fries extra crispy and best believe if I'm paying full price I like my food a certain way so I requested the wings to be extra crispy as well as the fries because extra crisp to me is perfection , got my food and everyone else as well and they said it was okay but if I'm being honest my wings tasted like they're boiled and the fries were soggy , what is the point of giving me an option if you will cook them however you want ?! read more

Wingstop - First and last time I eat here - Chicken Wings Near Me - West Covina, California

I placed an order back on 02/16/2025 at 4:58pm. I realized that it was the wrong store and so I immediately called to cancel the order. The person who helped me advised me that the manager would process the refund and that it would take about 5 business days. I have called the store over 10 times and left a message and every time the person answering the phone lets me know that the manager (Chris) is not there but that we will return my call. its been over a month and a half and no call back, I also email the store with all the information. Horrible customer service. the worst part is that the store did not make my food because called them immediately to cancel the order and they just took my money. read more

FYI, COVID-19 won't stop me from availing good eats. This place is the place to be to get your wings cravings fix. The fam pigged out to 75 chicken wings! You will need to order online for pick-up. Upon payment, you will be given a time when your order is ready. We ordered everything classic with assorted flavors of their popular lemon pepper, garlic parmesan, hawaiian, & hickory smoked BBQ. They were flavored well, the dry championed the crunchy aspect of a chicken wing while the non-dry (dipped in flavored sauce) delivered the juicyness aspect of it. The fam certainly enjoyed every bite. It was a feast! P.S. It was a quick drop by, didn't have to wait at all for my order. read more

Wingstop - Garlic parmesan - Chicken Wings Near Me - West Covina, California

Yall Forgot my ranch and veggies and I live 20 min away. Cant eat my wings without ranch it's part of the meal. I know it sounds like a lousy negative review but that's one of the reasons I like Wingstop because there ranch and veggies and to drive away and see that's not there then have to drive all the way back and have cold food because yall can't do your jobs right is crazy. Don't even want to eat the wings no more at this point after 1 hour passed. read more

If they get your order correct, it is good. I checked my order before taking it and it was not correct. They said ok, and fixed it. The 2nd time around, there was STILL something missing. How many times do you have to check your togo order? read more

Always ask for extra wet wings but I always receive wings that are dryer than the Sahara desert! Am I tripping out?? Does this picture look extra wet to y'all? or is this dry ? read more

Wingstop - Always ask for extra wet & always get wings that are dryer than the Shara desert. Am I crazy?Does this look extra wet? Or is this dry ? - Chicken Wings Near Me - West Covina, California

This is my normal location to get my wingstop fix, and while my first experience was not great (they forgot some wings) when I had to drive back them made it right by not only giving me my wings they gave me my money back for those missing wings. (they made it right so no 1 star posts) I find that this location is friendly and clean and have not had a mishap on the counting of wings on the order since. Will order from here again for sure. read more

This is the third time I've had issues with my order(s) and the restaurant has done nothing about it. I've emailed them & filled out their complaint forms and haven't heard a word back. Today my order had the large ranch and they put it in sideways so by the time to got to my house it was all in the bag read more

See all

Ordered food to be delivered but didn't recieve my full order. The drinks and the veggie sticks werent with the order. Decided to call the location and called multiple times but no answer. After awhile with no answer, decided to start eating. Although it was one wing it wasn't a full wing and had a sharp bone. It is more of a safety concern if anything. It's just disheartening that you hope for caring customer service and hope for atleast some type of compensation for the missing items when you can't even call a place that says there open till 12am but don't answer around 8-9pm. read more

Wingstop - This is considered a wing? - Chicken Wings Near Me - West Covina, California

Food was gas and -all the workers deserve top Hope yall continue to stay blessed 10/10 service read more

I ordered from this wingstop on uber eats and i got the bundle where it's 16 boneless wings 1 fry and 2 sides with a simply lemonade and once it got to my house, they never included my ranches which is disappointing and they send me a simply lemonade bottle that is EXPIRED so gross read more

Wingstop - expired lemonade bottle - Chicken Wings Near Me - West Covina, California

Great customer services and clean restaurant the vibes were good and the food came out fast it taste good and didn't have no complaints.

Great service, cashier was very helpful and nice, would recommend coming to wingstop in azuza.

Easily best Wingstop. They have wings and stuff. They have two TVs. Jokes aside, this is seriously the most consistent and friendly spot

Their wings are always fresh and clean. Other locations the chicken isn't always fresh. They always get my order correct and on time so I appreciate their service Little hint if you like lemon pepper I recommend adding side of lemon pepper flavor. Game changer read more

i though this place would be nice reading over reviews, but they gave me the wrong flavor. i ordered cajun, they gave me mild. the service was okay, employees are nice. read more

Wingstop - Chicken Wings Near Me - West Covina, California

The service was amazing. Greeted from the start, offered suggestions and very helpful. Note to management Afiif is a keeper!

Fui a comprar unas alitas y papas para cenar y ese día no había nadie quien hablara español excepto la muchacha que se llama jojo me atendió y tomó mi orden correctamente y todo fue rápido y exacto ninguna falla y buen servicio al cliente de parte de ella read more

Called these motherfuckers 6 times and not one answer. You guys are so busy they can't pick up the phone or are they just bullshitting not making proper wings, not refilling the ice in the machine? What's the hiring process for these motherfuckers that work here? What the fuck kind of chain establishment is this when customers can't reach the restaurant? Tiara B. needs to get her ass down to this location and put her foot in their ass and get this shit fixed. read more

Wingstop - Chicken Wings Near Me - West Covina, California

The first time me and my boyfriend came here they served us a raw chicken sandwich. We went today again and they gave us wings that looked like chopped up filet and the wings were super dry and hard. read more

See all

Ordered online, the app said completed but when I walked in, some purple haired girl who had no idea what she was doing finally got her team who consisted of an edgar who was just walking around. They never communicated, just made the food as we were there acting as if we ordered it there. Definitely ordering from there again but damn, they're stupid read more