Trash. The menu is limited enough for them to be able to serve up in a timely manner but no, takes forever to make the same wings, the same way and just shake them in some seasoning. I ordered a large amount of food and they insisted on charging for ranch anyway. Lots of wings, fries and veggies. Quality sucks, customer service sucks, unprofessional employees. "Manager" was out front yapping on his cell phone until we bothered him enough to come inside and not provide any customer service. Throw the whole place in the trash. Try a different nearby wing stop instead. Would probably be 100x better. read more

Lets start off by ordering online apparently my order was never received, a gentleman name Jose wanted me to wait another 15-20 minutes to get my order mind you i already had waited those minutes with initial order, gentleman Jose was very rude and I'm really not sure why is he working if he doesn't know how to treat people.. I asked for my refund n it's take 5-7 business days to get the money back because it was "online order" which they never received so they say but how is it that they where able to charge my credit card with a ghost order! I will never go back There again, they only have workers that don't know how to treat customers read more

This place is a dump. Seriously! There is trash on every table and the service is slow. There is no trash can to he found. Every table has bags of trash and sauce smothered all over them like a zoo! You could've told me a bull ran through here on a unicycle and I'd believe you! read more

Wingstop - Chicken Wings Near Me - Upland, California

We ordered and waited almost 30 minutes for them to prepare our food. Plenty of staff just standing around so it should not have taken so long. They allowed a crusty dog inside, very unsanitary. Not happy with this experience. read more

Ordered a family meal for delivery yesterday. Got order delivered in a timely fashion, however we noticed our bags were not sealed like they are supposed to be so that was our first somewhat turn off. Then after I unpacked everything to set up our buffet I noticed we didn't get any of our dipping sauces. We were supposed to get 3 large sauces. We paid $65 for food and at the very least it should of been double checked for accuracy especially since it was a delivery. Wings were good, fries were a little soggy and needed more salt. All in all it was an ok experience. I would order from them again but I would just reiterate for them to please double check my order. read more

I would put a -2 I placed my order online at 7:22pm. My order is still not ready the wait is 38 to 43 minutes. I'm still waiting on my order and fries. It's is now 8:20pm. Place I'd dirty paper bags on the tables like 20 of them. read more

Every time I come to this wing stop same thing alway waiting and extra 20 minutes than the time that's given even when the order is place an hour in advance. I love wings but I'm going to find another place to get mine read more

ATTEN: RAVEN (GENERAL MANAGER) Came into to enjoy a nice meal and they WERE OUT OF EVERY SINGLE FLAVOR but two. THEY DIDNT EVEN HAVE FRIES! The soda machine was out for COKE and another. I feel bad for the poor workers cause you don't know how to order supplies for your own store. read more

Wingstop - Chicken Wings Near Me - Upland, California

The customer service here was really friendly and professional. The tables, counters, and floors were clean. Order was taken quickly and i was given all my options, and they answered all my questions in regards to options and combinations. They gave me the waiting time and food was out within time frame given. As always, food is delicious here. read more

This Wingstop stops taking orders at 11:00pm Online and in store. I tried ordering over the phone at 11:05pm no answer. Went there in person at 11:15pm only to be told they don't take orders after 11:00pm. I would understand cutting off orders at 11:30m.. but 11pm? Please take the sign "Open until Midnight" out of the window if people can't get food after 11:00pm. Luckily another Wingstop in the area was actually open until midnight. read more

First tell the customer to begin with that your order time is going to be over 45 minutes not after the customers already ordered. Now someone explain why 2 couples that ordered after me and ordered more than me got their order in 15 minutes . When I ask why they tell me my order isn't done and will be another 20 minutes . Overall it took 58 minutes to get my order, that is just insane . Honestly I would of canceled my order if they would of told me before hand it's a 40 minute wait . They kept asking me over and over my name like it was going to change , also that the girl takin. Everyone's order kept pulling her mask off to talk to people . Honestly I'll probably never got back as this is the 3rd time now this Wingstop has either messed up or taken extremely to long to get my order read more

Ordered for Father's Day online said it was be ready in 16-20 mins so we came 20 mins later and they told us it was gonna be another 20 mins..which we didn't mind if it was busy..there was only one table inside and one other person waiting for their to go order. Received my order drove off go to the pool opened up the bags and realized they forgot our large fry decided to drive back down and told them they forgot our fries received two large fries and more ranch for free for the inconvenience. Really wish the staff weren't acting all cocky and talkative towards each other maybe they would have gotten the order right the first time especially because it was a simple order and was not busy. read more

I came in after work, just wanted to grab some wings and GO home, I got up to order, Raven took my order and my money, and then said it's going to be 20 to 25 minute wait, I said you're kidding me, she said no we're getting busy, so I already paid at that point I sat down and waited and kept waiting, , I noticed other people coming in after me, placing an order not an online order placing an order, and got it in 10 minutes, my suggestion is people are tired when they come home from work, give me the option of knowing it's 25 minutes before I place the order and pay. And then I get the wings and they suck, I should've just went with my first instinct and went to The pizza place next-door, read more

Wingstop - Over cooked - Chicken Wings Near Me - Upland, California

.................................................my order was supposed to be ready 20 minutes ago. Turn on the AC in here.

Really disappointed. I paid $20 for my lunch at wingstop only to get really old disgusting fries. I'm sure the fries were also cooked in dirty old oil. The fry on the right was from another near by restaurant, a normal fry lol. Im definitely not happy with this location. This isn't the first time I've had a bad experience here. read more

Wingstop - This is a fry from wingstop on the left - Chicken Wings Near Me - Upland, California

If I could give them a zero I would. They always mess up my order and I don't even get a sorry. I swear I don't know how they don't double check orders. I guess I'm going to have to unpack all my order to make sure it's correct. read more

Calling in an order? If they say 20 minutes you need to know that means 30. It's alway like that. read more

Wingstop - Alway late on call in orders. Not sure why. - Chicken Wings Near Me - Upland, California

Placed my online order at 5:07pm to be picked up at 6:30pm. About half an hour in advance. I was in front of their register at 6:30pm and was told by the staff to wait for another 10-15mins. Okay no problem i tried to understand that they're behind orders, short-staffed, or the fact that it's extra busy on a friday night. I got my order at 6:55, 25mins later than my pick up time which i placed online an hour and a half before. Staff is polite buti dont think the guests' time is valued here. If you wanted to get wingstop, expect that you'll get your order almost half an hour past your scheduled pick up time. read more

I love Wingstop but today I was very upset with the poor quality of the food my family received from this location. It seems they were very busy and rushing too much because I didn't receive the correct amount of wings in my order. I was either short a few or the pieces were an inadequate size. On top of that, the bone-in wings that we were given were not the typical wings they give out and somehow there was an actual chicken toe! I understand being busy but this was completely unacceptable. I do not recommend coming to this location! read more

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ordered online and got 50 piece party pack. half order was wrong and was told order was late.

The fries were alright. But I have never been to a wing stop location with worse garlic Parmesan. This location barely seasons the wings they were so dry and had barely any cheese. I'll drive out to the next nearest location this one is a huge disappointment if you like flavorful wings. Worst wing stop. read more

I was having lunch next door and saw the 50 cent boneless wing special, popped in and got a box of 10 (the minimum you can order to get the deal) Was told it was a 9 minute wait, as everything is dropped to order. It was a bit overcooked and dry, I sampled all of their sauces and liked NONE! Ketchup it is then. Service was fine, my son enjoyed it and that is what matters but I wouldn't bother to come back. read more

My order wasn't ready when promised was waiting around for 10 minutes before they told me they didn't have corn and then asked if I wanted to substitute for more fries. I wasn't trying to have 4 orders of fries asked to refund for the corn the cashier didn't know how to do it then got told by manager that I wouldn't get a refund for 7 days I couldn't get a confirmation receipt that it was going to be processed. When I finally got home my food was cold over sauced. The container had more sauce then wings. My fries were soggy and cold. The wings were over cooked and dry. read more

Everytime I have visited this location, I have received poor quality food. This past visit was no different. The wings were under sauced and when I asked them to put more sauce the employees told me that I would have to put extra. I also purchased buffalo ranch fries that hardly had any buffalo or ranch. I recommend you visit a different location read more

The site is to hard to use! I could have made my own with the level of effort just trying to place an online order. Poor customer experience. I'll order from another business. read more

Don't bother coming here! They always take soooo low to make the food. No reason a 10p should take 35-40 min. No matter time or day . It's always excessive wait time when we call ahead. read more

I always order my wings 40 min before my lunch when I arrive they always greet me and my order is fresh and ready! Love the wings

Ordered some wings for the family for a Friday night dinner in. I've been going to this location for years and have never had an issue. Idk what all the nevative reviews are about lol. Hopped online to order about an hour before we were planning on eating, because I know their delivery usually takes about an hour. You just have to know how to plan. Anyway, I was surprised to learn they have free delivery on orders $15+ right now. Score! Placed my order and received the food about an hour later, as expected. Everything was great, no complaints about the food. The one suggestion I would like to make is - they need to pack some napkins, paper towels or wet wipes with their to go and delivery orders maaan. I mean it's wings.... fingers are gonna get saucy and dirty! read more

Best place for wings of all time!!! Service was great, the cashier Ricardo was a great dude, he made sure my order was made perfectly and wished me a great day. read more

Wings are great! Order online so it will be ready by the time you arrive They are very helpful at the counter and if you want more seasoning they will hook you up! read more

Wingstop - Garlic Parmesan and Cajun wings - Chicken Wings Near Me - Upland, California

I've been back a few times since my first review and things have definitely improved! The staff has some new faces and they have become more customer friendly. Even the wait time is better. I had friends over to watch some WWE 2 Sundays ago (1/28/18) and we order 50 boneless wings (2 Bring It Boneless specials). We planned to order and go pick up a pizza then come back for the wings. Not only did they get all the different flavors right, they had the order ready before we left to go get the pizza. I wish I would've got my young brotha's name that ran out after us to let us know our wings were ready but good lookin out bro! Please keep up the good work! read more

Worst service ever..white girl with hairy azz arms was rude and more worried about her phone..second I ordered and sat there waiting and 25 min go's by I had to walk up and ask how much longer and the bag was sitting there..I asked why wasn't the name called and the guy with busted azz beard in the back said "I said you name you weren't listening" will never come back crap service read more

The service was okay but the food was horrible. The boneless mild and lemon pepper chicken were so drenched in butter, you cant even taste the sauce or seasoning. The cajun chicken tasted more like buffalo sauce and that was shotty as well. The beans tasted like alchohol.. I'm hoping it's just this location but i recommend going anywhere else unless you want buttered down and dry chicken. read more

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I guess under staff world be an UNDERSTATEMENT !!!!! This would be my second time here and this time they have let me down as far as getting my order. Here's the story, I put it in my order online, it said my order will be ready at 5:45pm........ FOR GOD SAKES IT'S 6:04 and I still haven't gotten my order. I had to ask the cashier lady if my order was ready, she looked and said what it wasn't ready......WHAT A FREAKING LIER SHE WAS, I told her my order is right behind you cold as can be, at this point I was upset. My recommendation to my fellow people, DONT WASTE YOUR TIME PUTTING IN YOUR ORDER ONLINE, it won't do you any justice read more

Called multiple times and no one picks up there phone. Went there the employees said they stop taking orders at 11.30pm

Every time I think about giving this place a second chance. They never answer, or I get an answer I am given a time as to when the order will be ready. I arrive and it's not and they are barley putting it in. Or this happens no ice it's always something.. always. read more

Wingstop - Chicken Wings Near Me - Upland, California

I use to go here all the time. It seems like their service has continued to decline (even prior to COVID). They just seem to be dysfunctional with one another whenever I go in. Last night I ordered an 8 count meal with a large fry and extra seasoning. After a 55 min wait, because they kept messing things up, I finally got my food. My frys with extra seasoning were completely soggy and limp with zero seasoning (instead of extra seasoning). Their customer service has been sub par. This place use to have 3.5-4 stars. It's clear why it's a solid 2 star now. It's unfortunate. read more

I give it one star because they have a guy answering the phone saying "thank you for calling pizza hut" and places you on a never ending hold ( I even watched him do it in person while I ordered). Good luck getting through, better off ordering in the store. read more

I adore the people working there, the manager is needs to fix the heat so can be comfortable.

Service was extremely slow considering we were the only customer in the shop. It took 30 minutes for us to receive our food. Wings were decent but not worth the wait. Would not come back read more