Helped us figure out what we wanted, got our food fast, and the service was good. Server was funny

I stopped here for Thanksgiving because in and out burger was closed. I ordered the special of 3 different flavors. The food was fresh and tasty. The service was great Luis and Christian suggested the special which was much appreciated. I really enjoyed the experience. read more

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Was told no ice for drinks, but that they came out of the dispenser cold. NOT! It was completely warm and flat. One of our orders was for 8 drums. The chicken was very small and WAY over cooked, dry. Both orders were very under-sauced. The fries, which are normally "seasoned" and considered the best in town, had no seasoning other than salt, and tasted like frozen fries instead of hand-cut. You could tell they were frozen because there was no skin on them. This restaurant has gone WAY down-hill from what they used to be. I have gotten better wings and overall quality at Applebee's. What a disappointment. read more

We ordered a 40 piece boneless chicken meal. It came with three different varieties of chicken, a large order of fries, two sides of veggies, and dipping sauce. The food was hot and delicious. It was also completely satisfying and filling. read more

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Food was awful. Service wasn't much better. We never go to this location because of past experiences like this one, but decided to give them another shot since it has been a year or so. "Maybe it has gotten better" we thought, what a giant mistake that was. Wings had no sauce or toppings, I may as well have ordered all plain. The garlic parmesan wings had neither garlic nor parmesan and were cooked to the point where they were almost chicken jerky. Extremely overcooked. Not sure why the owners of this spot allow it to operate so poorly. This town has very minimal options for good as it is, a well run Wingstop would absolutely kill it here. But I digress, I would avoid this spot. They do not care about the quality of the food here. They do not care about you as a customer and they do not care if you are unhappy with your experience. I may reach out to corporate and see if they are willing to correct this issue since this establishment does not care whatsoever. read more

This shop has so much potential with its location. Great spot to park, easy on-off the Highway access, great staff and outside seating. The food and its quality are what is holding back this location from success. When I walked in to order, I was greeted with a message on the wall "Food cooked to order". What this meant to me was a little more time was needed for a fresh, hot meal. What I observed as I was making my order was a half-basket of cooked wings hovering over a fryer. I hoped that this was not for an my order. When I received my food 20 minutes later, it was disappointing. The wings and fries were warm, with the fries slightly soggy. Clearly NOT cooked to order. On a positive note, the fries did feel like they were prepared on-site, even if the cooking was not thoroughly done. Fry seasoning was great, not overwhelming. The wings had great seasoning. The facility was moderately clean, with the bathroom sink very slow to drain. I'm not a fan of the rolled paper towels in favor of napkins, especially when that roll is not secured in a holder or mounted on a wall. Also, there was no visible trash can, all trash had to be handed to the checker. The ketchup was a huge positive; brand name in great packaging. The website is also a plus, as I am celiac and gluten free. The menu was a huge help in knowing what I could order. I will be back, in hopes that my timing was off, and that in busier times the food doesn't sit around. read more

Wingstop - Bone-in wings and French fries - Chicken Wings Near Me - Ukiah, California

Horrible service. Don't go here if you'd like to eat within the hour of ordering 8 wings to go. I finally said something after other to-go orders were being fulfilled much larger than mine. Nasty attitudes from employees working there. Friends of employees came in and they were treated special and handed orders right after ordering after us. They tried to say they were busy, but when I came in they were not. First and last time visiting this location. Must be a reflection of poor management. I usually read yelp reviews before going to a new place now that I see all the other one star reviews for the same issues. Clearly this is a huge problem that hasn't been fixed. If I could've ran out of there any faster I would but your feet stick to the floor because it's so dirty. Blood on toilets...just run! read more

Was told there'd be a 20 minute wait but I was hungry and the promise of fresh hot food sounded promising so I waited. 45 mins later I asked for my money back. Left hangry and thanks for wasting my time read more

Decided to treat ourselves to a fun family night .Ordered a ton of food and went to enjoy the atmosphere. Found tables extremely dirty, almost got order to go until I went and got cleaning wipes from my vehicle to make family happy. read more

Gotta get me some wangs. Wingstop can be pretty hit or miss and there are definitely better places but this place can hit the spot sometimes. It's like, sometimes you just crave a certain of food, and Wingstop can answer that call! I'm not saying you should always come here, cuz your stomach and underwear would not appreciate that, but maybe you're into supreme cleanses and then go for it, stupid! I personally like to get the atomic wings, because I hate myself. :D read more

Bad service, closing time is 10pm, wouldn't take Order at 8:55PM, employers are sitting there having drinks, but too lazy to take orders, very nice wing stop, going down the drain. stinky place as well read more

Spent 100$ in there ,they forgot my ranch and also there was no manager on duty conveniently !

I want to know why wingstop in ukiah has a sign that says open until midnight. Yet they close at 10 and stop taking orders at 9:30. To my understanding this location is privately owned. And corporate should shut it down. Bad for business and gives wingstop a bad rep. I'm from so cal and love wingstop but I will not be back. If I could give 0 stars I would. read more

Wingstop - Outside sign - Chicken Wings Near Me - Ukiah, California

Been going to Wingstop as a treat for years. Even one in Compton in the Shady part of town at 11 at night. One of my splurges & one of the first places I saw the soda machine where you can mix and match all different flavors using a touch screen and it comes out one nozzle. I want this business to succeed. I am writing this review because recently I noted a more professional staff AND more clientele! I may actually order in sometime. I always order ahead with the phone app. Super easy to use. As for the wings, my personal opinion is boneless is an abomination! Mango habanero & the Garlic Parm are two of my favorite coatings. The french fries have a tendency to go soggy with takeout but there are other options than just regular fries. Oh, and you're not adding one of their amazing delicious Brownies for dessert, you're missing out. read more

It's been about two years since the last time I have visited this location. As I stated in my original review, I have gotten some of the WORST customer service experiences that I have ever gotten from ANYWHERE that I have ever eaten at from this location. As time has gone by, I didn't get any unprofessionalism during my most recent visit. This time I was greeted nicely when it was my turn to order. The young man serving me also asked me about the alternatives you can get with the different kinds of fries or dipping sauces which I often never get asked about when I order and when the server just usually assumes you already know those things about their menu. The fries were just as good as I remembered them being and I went with my two favorite sauces, the Mango Habanero and the Garlic Parmesan. Good wings and good fries always make an excellent combination. As this was my first visit to this location in a very long time, things have improved to my knowledge as I didn't have any issues with the guy who served me nor did I hear any of the employees use profane language in front of customers this time. Hopefully that one girl who I had some very bad experiences with does not work at this location anymore and hopefully their management is now more strict and serious about who they hire. read more

The Wingstop that was near where I live closed down a few months ago and I was very excited to see a Wingstop in Ukiah, as we were spending the night on our way up to Humboldt. It was Saturday, May 27th, late afternoon, and a really nice girl waited on me. Other employees were also nice but the real gem was my order of perfectly cooked Louisiana Rub, bone-in, all drums. It has been over eight months since I've enjoyed these wings and the folks in Ukiah did a fantastic job. read more

Why is this place so sticky?! Sticky tables, sticky chairs, sticky floors, sticky soda machine!! Food was good. Customer service was awesome. Pretty sure my tire got peed on by something while my car was parked in back next to the sketchy motel because parking up front was full. I might consider take out. Will never do the sticky dine in again. read more

Older guy behind the counter had the worst attitude towards his customers you can tell he hated helping people. Was told by Mr Scrooge our order would take 25 minutes, 35 minutes later we went and checked on our order and was told another 10 minutes but clearly seen others that came in behind us already received their order. 55 minutes later received our order and had to go get it ourselves instead of Mr Scrooge bringing to us.... Worst service ever and wings were over cooked. Mr Scrooge you need to rethink your attitude read more

Fast service good food clean premises. Much better than KFC far less greasy and fresher. Good fries.

Home brother had to wait a fatty minute to get his sloppy chicken I would've rather eaten an IED than go to sing wtop again. My loaded fries weren't even loaded they just slapped buffalo sauce on the taters read more

Wingstop - Chicken Wings Near Me - Ukiah, California

This place has gone downhill since they opened. The food is good but the service is terrible. The sign says they are open until midnight, but it seems like they close whenever they feel like it. They say they close at ten if you ask them, but they won't take orders after nine. If you call your order in, they will take it, but you can't order at the counter after nine. I pointed out that the sign says they are open until midnight, so the manager turned the sign off. I wish they would straighten this issue out. read more

Smells so bad like cheep floor cleaner that I literally didn't eat with my boyfriend because I got sick to my stomach standing and waiting. The floor is so sticky you can see your own foot prints. read more

Very disappointed! Ordered online for pickup, 10 boneless wings, drink, and celery. Wings were almost inedible! They were over cooked and so salty I had to rinse them before I could eat them. I asked for blue cheese and got Ranch. The celery only I asked for was somehow changed to carrots only! I like carrots just fine but not with my wings! The only thing that was good was the drink and that's because I poured it myself!! I don't think I'll be back. Ukiah. Get it together! Take pride in your product! read more

These people clearly do not care about the quality of the food or the experience of their customers. We walked in at 7pm on a Saturday night. The place was completely dead, which should have been enough of a reason for us to leave. We wanted a quick bite to eat and a beer. We ordered one regular French Fry and one boneless wings. The fries had more salt on them than I have probably consumed in the past month. I have never had French fries this bad. We ordered the buffalo flavored wings, and they were by far the worst wings I have ever had. Do these people ever stop to try their own food? If they did, I don't know how anyone would ever continue serving it. To top it all off, they had no napkins available. When I asked for napkins, they placed a roll of brown paper towels in the counter, which may or may not double as their toilet paper. I don't know how anyone can invest the money needed to open a new restaurant and then serve the food and experience being served here. This is the only bad review I have ever written, but feel it is very much needed. read more

Wingstop - Napkins at wingstop - Chicken Wings Near Me - Ukiah, California

It is a miracle that Ukiah finally has a Wing Stop. But, the 56-minute wait for our food though...c'mon! The service has got to be faster. It might be that they just opened up & the kitchen crew still needs to get used to the volume of people coming in. Wing Stop's in LA with much more volume have a quicker turn-around time than 56 minutes. Overall, the same food preparation you would expect from any other Wing Stop. read more

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Before In N Out came to Ukiah, Wingstop was highly anticipated. We were finally moving up in the world! I was excited because I had been to other Wingstops and enjoyed myself. I went to this one once when it opened, thought "meh" and didn't go back for some time. Every once in a while I want some chicken wings, so I think, "It'll be better this time." The staff never seems to be friendly, it takes forever to get your order (I even ordered through the app at work, took my time driving down there, and still waited for twenty or more minutes--and the place only had about five people there). In fact, I rarely see people in there. Maybe it's different at night, I don't know. Last time I was there the counter was filthy. Wouldn't recommend it, go across the street to In N Out, or head down to another place downtown. The wings don't taste good either. read more

I like this Wingstop... friendly staff and it's a clean establishment.. the wait for our food was about twenty minutes because several families were in front of us including a softball team.. so me and the boyfriend grabbed a table outside, posted up one of our phones on a cup, and watched Netflix while we waited.. seem like an ideal thing to do is call in your food ahead of time if you are impatient. The wings were good and I always love their fries and the ranch is the freakin best. Some of their wings are heavily seasoned which I absolutely LOVE. If you are not a salty food lover then don't get the Louisiana Rub or lemon pepper.. if you don't like too much spice or seasoning then don't get the atomic or Cajun... the classic original hot flavor is perfect for the classic wing or boneless wing lover. The fries have an awesome sweet/salty seasoning to it and it's killer dipped into the ranch.. I would not recommend the cheese unless you plan on eating it quickly because was it gets cold it becomes a struggle lol .. After stuffing your face ..get back on 101 north a few exits down and check out lake Mendocino.. it was a beautiful place to look at the full moon and stars read more

Wingstop - Lemon pepper, original, Cajun, and mango habanero - Chicken Wings Near Me - Ukiah, California

Hours say open until 12am daily... Show up at 9:20pm and they say they aren't taking anymore orders for the night. What kind of crap is that? read more

Greater with a smile and greeting when we walked in. Recommendation for family pack of 30 wings was perfect for me and the 3 kids. Mixed up the flavor a to suit all of us. 140+ options on this cool new high tech soda fountain. Raspberry coke? Who knew? Lol Great flavor. Fresh fries. Big screen TVs. Overall great experience. We will be back. read more

Wingstop - BBQ, mild, original hot wings - Chicken Wings Near Me - Ukiah, California

Ordered online. We've done it before. Usually no issues. This time the food was never delivered and the store refused to refund and said it was DoorDash's responsibility. Called DoorDash and they said it was the store's responsibility. The driver never knocked and probably dropped it off at a different apartment but kept trying to make it seem like it was our fault. The store gave my husband attitude when he asked for a refund. They just told him to order more food. Eventually a lady at DoorDash had to call for us and finally got them to refund our money--or so she says. She says it will be maybe 2 days until we see a refund and to call back if we don't get it. The guy at Wingstop handled this poorly with his bad attitude and it ruined our night. read more

Horrible service. Workers super short with customers and it took almost 40 minutes to get our food. Wings were okay but drowned in sauce.

Second time I've eaten here and found service friendly, and the Korean hot wings, burn your lips good. Call in and they'll have your order ready by the time you get there. Yummy, finger lickin' good. read more

Open late. Make sure you order 10 hours ahead though. These guys take their sweet time. 5 stars because covfefe. read more

The wings were great! Mango habanero was spicier than expected, which was tasty. The Hawaiian wings were delicious, and the spicy Korean were full of flavor. The boneless wings are juicy and satisfying. I had low hopes for the quality, but I was really hungry and delivery was free so I caved. I was pleasantly surprised by the wings, although the fries were soggy and unappetizing. But it's called Wingstop, not Frystop. I'd eat it again! read more

Just let me say, I sent this private message to the owners of the Ukiah Wingstop with no response so here ya go! I hope they "clean up" their act before they go out of business!! I work nearby and was excited to see Wing Stop open. My family dined at this restaurant the first night they opened. We were impressed with everything! I really like the online order option for a quick lunch break. However. The last 3 times I was in there, the dining room was empty of customers and the entire dining area was filthy dirty. Makes me wonder how clean the kitchen is! The staff was not doing much and could have been cleaning. The last time I was in, my food was barely cooked. I had to put it in the microwave to make sure it was cooked completely. Please know that I want to see your business succeed and return to enjoying your restaurant again. read more

Overall just ok. Had the boneless chicken with Louisiana rub. It was good at first, but got a little overpowering after a couple pieces. Fries were really salty. Will have to ask for less salt next time. Restaurant was clean. Service was ok, but took a long time to get food. The fancy soda machine was out of several items. I really didn't think it was as bad as some of the other reviews, but maybe that's because I absolutely can't stand the Wing Stop in Santa Rosa and these guys totally outshine them. read more

When I discovered we had a Wingstop I was excited, but after a few visits, I promised myself never to "stop" there again. (forgive me). There are some really nice things about this place. They have the freestyle drink machine, they have beer, they have a bunch of big TVs...beer. That said, the food. The seasoning is incredibly strong. Way too much salt throughout the menu. The chicken is well cooked, and nothing seems inherently wrong with their fries, so it seems like it could be an easy fix. I'm surprised it hasn't happened yet. Oh, and ripping your napkins off a spool isn't convenient. read more

The service is great, and the food is surprisingly fresh and tasty. I typically have had bad experiences with wingstop but love this Ukiah location. read more

Closes at midnight but really it's whenever they feel like it. They stop excepting orders at "9:30pm" yet they won't except and order at 9:20. This place is trash. read more

If you like wings, this place is pretty good. I'm a big fan of the Louisiana rub and the Cajun fries. My tip would be to not order the boneless wings. They're mainly bread and not too much chicken. Place is also pretty clean so that's a plus. read more