I've been to this Wingstop a few times and have always had such a bad experience. One time I got sick after eating from here and recently my order was messed up. I ordered online and I was still given the wrong flavor. Also, the fries were mediocre, they honestly tasted like they'd been made a while ago. I asked for extra seasoning, but these fries had hardly any seasoning at all. I honestly am a fan of Wingstop, but this particular Wingstop location ruins it for me sometimes. I do not recommend coming to this Wingstop and would rather drive the extra mile to another location. read more

Awful. We've been here an hour now, waiting for our food on a Fri night. Never coming back. Very poorly run store. Awful. The food was good, when we finally got it. 73 min. But they aren't cutting corners on quality. read more

I love wingstop..but by far this has got to be the worst ever. How is this a wingstop? The fries I got was basically the end pieces. And the wings..I love a little bit of greasy food once in a while..but each bite left me a mouthful of oil each time..wayyy to greasy and not really crispy. I would've given no stars..but the stars are for the staff that's really helpful and friendly. read more

Wingstop - What's left of my fries that I couldn't eat. - Chicken Wings Near Me - Santa Clara, California

It's been a while since I had wingstop so I stopped for lunch . Well I should of just ate in my car . Flies all in the seating area . Soda machine out of most options . No ice in the machine . read more

I am so over this Wingstop in Santa Clara. We gave them at least 3 chances to produce and deliver quality products. They fail miserably each time. They always get our orders wrong with missing items. We ordered wings and they give us extra tenders (without the wings). The tenders are over fried and over battered. If you are lucky, your tenders would not look like doggie turds. read more

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The service always so good. Like it felt like chic fil a. Wing stop NEVER has good service but today they went above and beyond. Food hit. Same old same old. Vibes the same. The staff and attention to detail was exceedingly high read more

The employees here are horrible! Very rude on the phone, not professional at all! When I walked in to pick up my food 2 different employees just looked at me like I had sh*t on my face, no greet or nothing. I had to sarcastically say "Hi how are you today?" just to break the ice and get some help! If my kids weren't so hungry I would have left before I even got in there, the ground in front of the restaurant is absolutely filthy, which to me says a lot about the sanitation inside! Someone need to get some bleach and start scrubbing! The health department should definitely pay them a visit! read more

Wingstop - Nasty ground outside of Santa Clara Wing Stop! - Chicken Wings Near Me - Santa Clara, California

Great place to visit Close to my place I Vist twice this place every week Easy place for walk-in and grab the wings you like and the staff is very in delivering the food read more

Wingstop - Wings - Chicken Wings Near Me - Santa Clara, California

I mean, let's not expect too much from wingstop. But this place seems to be the worst of them all. Wings were perfectly fine. Fried well, good sauce and the boneless wings were crispy and warm. Biggest issue with this place is that it must employ some of the slowest moving people on the planet. There was nobody in the restaurant that hadn't already been served and our wings still took 25 minutes (after they said 20 and every other wing stop takes 15). They must have been inundated with phone / online orders, and obviously chose to prioritize those. Also frustrating to see what seemed like the owner hanging out watching TV and eating potato salad. And no wifi. Finally, this place was dirty and in disrepair. Tables wobbly and tops about to fall off, lots of dirty trays on the counter, unwashed tables, oh and a hair in my ranch dressing. Yuck. Maybe do takeout and don't hang out here. read more

Wingstop - Well cooked wings. - Chicken Wings Near Me - Santa Clara, California

Absolute garbage. Ordered via Grub Hub. Paid more money for extra flavoring and the wings came overcooked and BONE DRY. I even put in the notes "Please make extra wet." Food arrived cold and 15 minutes late. It takes a special kind of idiot to mess up chicken wings. Fire them all and start over! read more

Wingstop - Overcooked and bone dry! Wouldn't feed this garbage to my dog! - Chicken Wings Near Me - Santa Clara, California

I love Wingstop and have had very little issues with them in the past, but this particular one gave me the most frustrating experience ever. I ordered ahead on their app and was given an estimated window of time when it'll be ready for pickup. I drove over and waited in the car until the app told me my order was expected to be done. I walked over and got in line to give them my name for the pickup. They said that it wasn't ready yet but it'll be a couple of minutes. That's fine; they appeared pretty busy so what's a little more time? I stand there for 5 mins, then 10, then 20, and finally 30 mins. Meanwhile, the same staff at the door keep asking for my name, as if it had changed since I arrived at the restaurant. They kept reassuring me that my order was almost done, just wait a bit longer. By the 30 mins mark, I was very fed up, only to discover that they had JUST found my order in their system. Which meant that in the ~45 mins since I placed and paid for my order, nothing had been done. There was zero communication between the staff taking care of the customers and the staff preparing the food. And they'd pretty much been lying to me since I got there. When I finally got my order, I was so hungry and pissed, I just grabbed it and left. Only to find out they got my order wrong. About 1/4 of the wings were in a flavor that wasn't right and I paid extra for all flats but they gave me a combo of flats and drums. I immediately called to tell them and see if they could at least give me a partial refund, but apparently the manager had left for the day, and no one else in the store was authorized to do any refunds. This was literally bungled from beginning to end, and has put me off Wingstop for the foreseeable future. read more

This review is for the Wing Stop on Great American Parkway, Santa Clara. If I could I would give negative stars ! I ordered and paid extra for my wings to be flats, cooked longer and with seasoning. Yes, I had to add with seasoning because I have had them before and there was none. Same thing happened today! I know they read my order because they were only flats. They were barely cooked and were not even crispy. I ordered lemon pepper and you would have thought I ordered unseasoned wings! I could taste no lemon pepper at all! I ordered a 10 piece with the Cajun corn and thanks to the corn that at least I had something that was edible. Usually, I call the restaurant and make sure they cook them longer, but now a recording answers. It's expensive to order out and it's a terrible feeling when you don't get what you paid for. This was such a disappointment. Wing Stop was always consistently good, now you don't know what you will get. Well, I got 10 undercooked and under seasoned wings laying in grease. I knew they weren't cooked properly because the delivery person got here rather quickly. How hard is it to cook wings to order and you are a chicken wing restaurant. Enough is enough and I learned my lesson. I don't have money to waste and I wish I could get my money back. I deserve to get my money back! This particular location is rated low and I see why. I hope others speak up and perhaps they will get the message. This is a disgrace and disrespect to the chicken! read more

Called 2x, no answer. Called again 2x, still no answer. I hurriedly placed an online order while my husband was en route. My husband got there and he said they weren't busy at all! In fact, some staff weren't even doing anything. Our 20-25 minutes estimate turned into 15 so that goes to show that they weren't too busy to plug in the phone. We are driving the extra distance next time we have a craving for Wingstop. read more

Wingstop - Chicken Wings Near Me - Santa Clara, California

Disappointed. I love Wingstop and usually have a decent experience but this place seems to have gone down hill recently. Online order expected to be done in 21-28 mins, per the email confirmation, took over 50 mins. I understand they're busy, no biggy. I should have checked my order tho before leaving, because I was missing all 3 ranch dressings that I paid for and an order of Cajun fries, plus the wings were a mixture even though I ordered and paid the additional cost for all flats. Ice machine wasn't working so all sodas had no ice And not to mention they're still doing all orders at a table blocking the front door? Most restaurants are opened with indoor seating now and they're still doing orders at the door? Just an overall disappointing experience read more

Lemon pepper wings did not have enough sauce. Fries were salty. Take it was fast and friendly.

Couldn't be more DISAPPOINTED! We ordered the 50 wings combo to pick up. When we got there, the front desk staff was so rude! No greetings. But it's ok. But they should at least give us the right food. We didn't check our food before we leave, which was a mistake. They didn't give us the large fries, two order of veggies that should be included in the combo! Also the dinner roll, OMG, it was so hard that you could kill someone with it. They almost mess up one flavor as well. Don't come to this place, so disappointed. I tried to call the store number many times but nobody answered the phone. Why do you have a phone if you never answer it. Angry! read more

Wingstop - 50 wings combo, but missing large fries and two veggies! - Chicken Wings Near Me - Santa Clara, California

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Not happy with this store, I went to buy the bundle promotion and they wanted to charge me 1.85 for a dip, they said the "bundle" didn't include the ranch or any other dip, and I had to pay that separately. I don't think is fair they do this kind of action with the customers. Don't plan to come to this store anymore. read more

Wing stop is wing stop! Never a miss with Lemon pepper or Mango habanero & it's open late!

Very sad for a franchise like this one. I thought of Wingstop being a bit better; however, clearly that wasn't the case -- at least for this location. We waited 30 min for our food (10 pc combo with 2 flavors). When finally got it, I checked to see we had the right order. I guess I should have looked closer because one half of the wings order had very little flavoring and the other had absolutely nothing on it! Very disappointed. Hopefully this was a rare hiccup. read more

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The worst food I have eaten. The wings and thigh bites were so salty and only batter. It will make the most healthiest person sick. The fries were a bit ok. Please do not eat at Wingstop. read more

This location seems to always be busy. I would recommend to order ahead or use doordash. I have been coming for years and never had any issues with the food or service. My order always comes out exactly as asked for. Thanks for the delicious wings and consistency. read more

The food was very good but they ran out of change and they took 38 minutes to cook the food

Wow just f*^*% wow!!! I go and order online during this pandemic, I ordered 10 plain wings so I can get my sauce on the side which is pretty Common sense. I go to pick up my wings and ask for my sauces that would be on am the side because who likes soggy boneless wings ... so the Hispanic girl tried to charge me for sauce to she tries to fill out the thing no more than a quarter way!!! And then three I got two chicken wings are not even the size of a full chicken wing it's all batter what is this bullshit you guys are running at the store!? I understand during the pandemic times are hard but to do your normal 9-to-5 job it can't be that hard! read more

Wingstop - I asked for 10 boneless wings not nine and a half - Chicken Wings Near Me - Santa Clara, California

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I'm very dissatisfied with my order today. It's the second time this happens to me. I've ordered twice from here for delivery and I understand it's football Sunday and there will be a delay and good will be cold but this is the second time I get nothing but crumbs for my fries. Doesn't seem fair to me At all if I'm paying full price for my food plus tips. The wings were super dry barely any sauce on them. Not ordering from here again. read more

Wingstop - There is usually some sauce under the wings and these are dry - Chicken Wings Near Me - Santa Clara, California

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Food was cooked perfectly to my order, a little light on the flavors but overall I was pleasantly impressed. The ranch was YUMMY and fresh. There were only two people there and they looked a little overwhelmed but were handling the customers well and in a timely manner. read more

My wife enjoyed Wingstop snacks at a potluck, so she took me to get some carry out on our way home from shopping. The chicken wings were delicious, but we noticed the fries were missing from the order. We called them back, and they were apologetic, and told us they would complete the order, whenever we could return. I stopped by later that night, and they gave us some soft drinks, and a free order of classic wings with dipping sauce, to let us know they appreciated us as customers. So not only was the food great, but the staff, especially Vu, were very friendly, and accommodating. We will definitely return for more treats at such a fine business. read more

I've been going to the Wingstop in Cupertino for a few years. I always order my wings extra crispy and with lemon pepper. The Santa Clara location opened up and the first time it was okay. The next time I ordered them they were not crispy, and they had very little lemon pepper on them. Not very good. Third time, I even requested EXTRA lemon pepper, but I got the same thing, and I swore not to return. Well, I just did. The wings are so bad I am not even going to eat them. I just threw them in the trash. Not only are they again, not extra crispy, they have so little lemon pepper on them that they look as though I had ordered plain wings. They are SO salty and have a really weird taste, like MSG or something, as though they have been brined. The chicken is really poor quality, I am guessing that they are not using the company supplier. Very weird vibe there also. So gross. DO NOT GET WINGS HERE read more

Wingstop - Lemon Pepper, really? - Chicken Wings Near Me - Santa Clara, California

Not all Wingstops are created equal and this is only one of two Wingstops in the area that we go to. They always cook our chicken extra crispy like we like and lemon pepper is our favorite. The fries are a big hit with The Canadian and he comes here just for them. They have the cool Coca Cola machine with a zillion flavors of sodas to choose from. The staff is super friendly here and the tables are bussed quickly. http://www.yelp.com/biz_photos/wingstop-santa-clara?select=lG4XgV0favlTPnM3dw_0JA#DoG37KnqoabFL6dza7zx6Q http://www.yelp.com/biz_photos/wingstop-santa-clara?select=lG4XgV0favlTPnM3dw_0JA#lG4XgV0favlTPnM3dw_0JA We tried the mango habanero sauce here and it's got quite a bit of burn, I couldn't eat it. The Canadian (who uses the atomic sauce here like ketchup) thought it gave some pretty decent heat. http://www.yelp.com/biz_photos/wingstop-santa-clara?select=lG4XgV0favlTPnM3dw_0JA#KjHPVNyflcDzS1wJlBhH_A read more

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Place smells like burnt oil. Service is slow. All the tables were dirty. We ordered a large chicken wings combo with garlic parmasean n mango habanero with fries. Wings weRe noT tasty or fresh and worst of all one of the wings had a metal piece. Do not recommend pick up or dine here. read more

Well, I'm usually a "I have to find out for myself kind of person" and I have to say, the reviews were right. This place sucks big time. The employees are nothing more than a person accepting a pay checking. The female who took my order is rude as hell. The guy whom I'm assuming is the cook, as got his music blaring as if we were at some stereo booth at a flea market. There was absolutely no customer service whatsoever. I waited for my food for 40 minutes. Who knows what was happening? I was so frustrated. As I was watching people coming in, treatment was the same. It got to a point that they had know idea who's orders were who's? Whom ever owns this franchise really needs to get in there. They need to clean house, and the restaurant, and hire persons with better attitudes and communication skills. Like some of the other reviews, nope I won't be coming back. read more

I came here on a Monday and it wasn't so busy. I came in to pick up my online order and they told me my wings are almost done. No problem, I'm a patient person. I did not want to come home to uncooked chicken and a pool of f*cking oil. I'm pretty sure I ordered garlic parmesan? If the place has two stars, just stay away. read more

Wingstop - Chicken Wings Near Me - Santa Clara, California

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Wings good, service horrible. Be prepared to wait a min of 45 min for 10 wings to be fried up. They also are unprofessional in the store and they never pick up the phone. It's been bad for a few years now, they need new owners or they'll keep losing business. read more

If your looking for a Great place to get some wings this Is the place to go. I love this wingstop! They always make my order correct and with efficiency and it's done in a timely matter. There is a wait but it's reasonable for the best fried chicken. The staff there greet you as you walk in the door and have a friendly smile on their faces. My food was great today like usual thank you! I definitely will be back. read more

Wingstop - Chicken Wings Near Me - Santa Clara, California

I love the custom service it was amazing Vanessa had a huge smile through out my order and she was very helpful I will come to this location more often. They should have more workers like her thank you Vanessa for a awesome experience read more

Great place visit Good staff Quick place get your wings and very delicious Close to my place I visit once every week read more

Eh it's Wingstop. Expect smaller wings than your accustomed too and your golden. I got an order of lemon pepper and Louisiana rub, and a side of fries. I feel they go a little heavy on the rubs, so the Louisiana rub was overly dry and same with the fries. Would recommend getting a more saucy flavor so you don't have to constantly refill your drink. read more

Wingstop - Chicken Wings Near Me - Santa Clara, California

Pretty good wingstop. i've had some really good ones, after about 10pm the wings aren't really cooked crispy, and the lemon pepper is just straight grease. read more

This location is particularly inconsistent, slow, and dirty. The soda machine is always filthy. The floor is sticky. The counter is dirty. Better off at other locations or getting wings somewhere else. I had an order of wings where some of the pieces were extra well done and others were barely done. How is that even possible. Sauce usually not applied evenly. There are a lot of places to eat on this stretch of El Camino. If they tell you "25 minutes" be prepared to wait like 40. I live really close by and they are open late. It's a shame. But I give up on this spot. read more

Ordered this is the middle of the night (Delivery), 20pcs (regular, mild & korean flavors) and two fries (regular). Oh the horror. The wings were all dry, my roommate found a hair in one of the chicken boxes, and the fries were all burnt. It looked like they gave us all the leftovers that been have were sitting for hours. It was not worth the $30+ I spent, which is quite a hefty price compared to the tiny-size of the wings and drumsticks. I had Wingstop before several years ago, and wasn't too impressed then. So this will be my last order from this chain. read more

I doordashed 4 Combos from them and waited an hour 45 for my food because my dasher said they were being slow. Once I finally received my food they gave me 4 wrong drinks, 10 plain wings with no sauce, didn't give me cheese for the "cheese fries" and didn't make one of the combos meals. I called wing stop and told them what happened. They said they will remake the order I am missing if I pick it up from them and it'll be ready in 10 minutes. I drove 10 minutes to go pick it up and had to wait 30 minutes for my food. As I was sitting there patiently a doordasher came in and yelled at the workers because they gave him the wrong food. The workers looked inside and realized one of his meals what actually mine. The coworkers talked amoungst themselves and said "that b**ches order over there loud enough for all guests to hear. It was disrespectful af and I was hot!!!!! These two young men looked fresh out of high school and were hella ghetto. One of them answered his cellphone talking about he's on a 10 minutes break and he's just chillin talking to his homie while standing in front of the cash register clearly working & there was a line out the door. Once I finally received my food 2 more people came in yelling that their food was made wrong. The other young man was screaming at the cooks to "MAKE IT" "HURRY UP" in the most ghetto tone ever. I went back home opened up my food which I made sure was all accounted for. THEY STILL MESSED UP MY ORDER!!!! Gave me honey mustard instead of cheese. Gave me ATOMIC BOMB when I asked for original hot. Lemme tell you.... IM PISSED read more

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