I thought I ordered simple when I ordered 6 Garlic Parmesan Bone-In wings. But instead I received a bunch of nuggets covered in some kind of sticky ginger sauce. Come on Wing Stop! I ordered Take Out and did not realize the order was wrong until later. Smh. read more

Wingstop - Loaded VooDoo fries. No bueno. - Chicken Wings Near Me - San Mateo, California

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Great place to eat, food is great as well as service and ambiance. Everyone is very friendly

This place has improved its service. You can order only, and food is ready in about 15 minutes. Unlike my previous experience, I always got my order. Here are my favorites parmesan chicken wings Original hot wings I am a regular customer here now! read more

Friendly service, food was ready by the time I arrived and was cooked to perfection. New favorite wingstop location. Alex is the best

Great wings. Francisco is super nice! I recommend trying this place out if you like wings.

Honestly this is the worst chicken wing store I've ever been to. I ordered 3 flavored wings and they were all tasteless, soggy inside with odd texture as if it was previously frozen, and left me with a terrible stomach ache the next day... and I paid $50+ for this. Avoid this place at all cost! Instead go to Fire Wings, Smoke Eaters, or Denny's..., or even SafeWay and make them yourself... read more

Boneless, classic or why not both? This location has got some talented team. I've been here several times now, both after work, before midnight, and around lunchtime... and service have always been fantastic. I'm a basic guy, so I always order the classic. Go with the bone. It just taste so much better. Their Mango "drummetts" are just out of this world as well as their Louisiana rub. If you are feeding a group, go with their meal and starts as low as 10pc for only $12.99 and comes with your choice of sides + a drink. It's just the better deal. They have a great outdoor patio to enjoy your meal, and their indoor has adequate space. There are plenty of parking, and when you order to go, I suggest doing it online. It will be ready and waiting for you at their counter when you come to pick it up. Until then, Cheers! ~ :p read more

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Great service, Francisco was very friendly and helpful. Always awesome ordering from here.

Not enough selection and very "processed" and not healthy. If you like fast foods, then this might be for you but if you prefer fresh food, look elsewhere. read more

Worst customer service ever! I've been going here for so long and normally the workers are usually nice! But oh boy!! Today a lady (didn't get the name) the works here had major attitude problem! I asked if I could pay extra (since I accidentally put the wrong item on my order ) to have my order corrected. She then showed my receipt that's what I ordered. Like yah, that's why I'm willing to pay extra right? And she's just ignored me and went on her way. I also told them they might want to check their phone as it's been busy I've been calling the last 30 mins and she came back yelling "YAH ITS NOT WORKING!" Talk about having a bad ass day but no need to take on your customers! I'm not going to come here anymore ever!! read more

Soggy, greasy fries, dry boneless wings, unclean lobby, only $15 for all of the above. Won't be back!

Great wings great delicious selections from mild to spicy to teriyaki and Parmesan cheese yummy prices are high but worth it Great selection of fries from regular to Cajun Boneless to bone wings to choose from great veggie tray also Parking is shared with several other busy businesses this is a small place but they do have additional seating in the outside patio. Your food is not prepared until after you order so there is a wait but it's worth it. Only downside is they are always out of their fountain drinks don't know why but it's always empty or out of the cokes read more

German is best server good service nice location quick servicemen nice staff easy parking

Omg are you kidding me? I had to throw all of the food away, wings and fries both. The wings were so overcooked, the meat was brittle and breaking apart. It literally looked like someone accidentally spilled the seasoning on both the wings and fries. I ordered via doordash, so it's proof I didn't ask for extra seasoning (not accepting special requests.) I just noticed this location has a 2 star rating but it's so close to my house. I had a couple of people take bites of the wings and fries and they spit it out because of the saltiness lol... Attached will be a picture, wow. Never ever again will I order from here haha. I remember this location used to be decent. read more

Wingstop - Ultra dry/brittle wings. Both the wings and fries had so much seasoning I had to dump them. Check the darkness - Chicken Wings Near Me - San Mateo, California

Amazing customer service! Th establishment is very clean and organized! The food is amazing as always!!!

The Best Wing stop in the World I coming here thank you for always making my food extra crispy

I walked in Wingstop stood at the counter for 3 minutes until I was acknowledged when I was acknowledged I was asked to come back in a half an hour before placing my order so I set in my truck and it just so happened that another person walked in about five minutes after me exiting the building so I walked in behind this lady and she was ordering her food so I asked the gentleman that was working why did he ask me to come back in a half hour he said maybe I misunderstood him I said okay place my order and received my food literally 2 minutes after placing my order I am nowhere near exaggerating. So what happened with them 10 minutes of you telling me to come back in a half an hour a woman coming in 5 minutes after play some my order after this young lady and receiving mouth food 2 minutes after which was pretty good. But why was I asked to come back a half an hour to place an order and why was my order immediately place after me confronting the employee. read more

Wingstop - Very bad customer service a guy told me to come back in half hour then order food. very bad experience. Only 1 worker. I have more but ... - Chicken Wings Near Me - San Mateo, California

terribleeee and no napkins likeeeee. took 36 mins read more

Wingstop - no napkins and they took forever - Chicken Wings Near Me - San Mateo, California

Francisco was super helpful. Quick and smooth experiences

Great customer service. Got my order done in time and they were very helpful to answer questions.

We ordered our chicken wings, staff advised 7-10 min, they were ready in 15, no big deal. How can you ruin chicken wings? Dump a load of sauce all over them. They are not really flavored, they are just swimming in a not so good sauce. Food was disappointing. This location had about 4 tables, not one of them was clean, disgusting! They only offer plastic forks, so if you want to cut your chicken, bring your own knife! $10.99 for 10 wings is a bit pricey, especially based on the quality of food! read more

For some odd reason the quality of Wing Stop food has declined dramatically and this one is no different than all the others. The chicken is greasier, saltier and not crispy anymore. I also always ask for extra crispy fries and they seem to always ignore my request 9 times out of 10. I have no idea why. It's like they know that there's no point in trying since everyone gives them bad reviews anyway. Too bad...potential is there. They can make good wings with good flavor, BUT it seems that no one cares to up their service and quality. SMH. read more

Good customer service Francisco,Kary ! The place is very clean 100 recommended...................

First red flag was the person pushing down the ice with their bare hands into the machine, second red flag was the person cooking the food not wearing a mask, third red flag was my food taking almost an hour to get to me when I was told it would be twenty minutes. Now I completely understand being understaffed as I am also a fast food worker but this is ridiculous. It would be fine if they weren't violating food safety and mask mandates but this is horrible. Wingstop lets me down every single time I come in without fail. Better off going to fire wings. read more

Wish I could give them 0 stars! I hadn't ate all day and was craving wings I typically only eat at fire wings in downtown San Mateo because they have way better wings than wingstop. I only came here because they were open and I was hungry, but guess what I'm ordering and the cashier says they are out of ranch!? Excuse me ? How ? Your right next to a Safeway there is no excuse to be out of ranch so I canceled my order because I can't eat my wings without it. Do yourself a favor and eat at fire wings in downtown San Mateo. read more

When I walked in, I was greeted by the cashier. They were nice and very patient. When I sat down to wait, the tables were clean and the mood was great. Definitely will be back! read more

Too many mistakes for this location. That's why I stopped coming a while back. But tonight I called and places a couple of orders. Once I arrive home I opened my box up and no sauces on my wings. The one time I decide to go to this location immediately I'm reminded why I stopped coming here. read more

Wingstop - Chicken Wings Near Me - San Mateo, California

Disgusting! I ordered the 8 piece wing combo with CAJUN fries. The go-to order in the daly city Wingstop, but here it was a big no-no. First off, there was no ice in the drink machine. Second, the tables were not wiped. And third, when I got my order, it wasn't even cajun fries, and they claim to be cajun fries. I think I know what it tastes like. I've had it over 10 times. What's worse is the amount of grease they had in the fries. Look at the picture. It's disgusting. I'm never going back again. At least to this wingstop. Nope. read more

Wingstop - The amount of grease is disgusting. - Chicken Wings Near Me - San Mateo, California

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This place is tiny for a newer Wingstop. Late fri night we felt like dinner needed bolstering so we dropped in for a fix. Oh shoot popo came in. Now im trapped in the corner. They gotta get their wing fix too though i guess. Louisiana and Lemon Pepper were hot but seemed under seasoned. Also the fries were not completely fresh. Staff were nice but i think they were slammed and it unfortunately showed in the order. read more

Wingstop - Chicken Wings Near Me - San Mateo, California

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This must be the slowest Wingstop in the Peninsula. I was the only one there who ordered and it took 30 minutes! They don't wait to let the oil drip off, they just dump it on the basket. They have a TV facing the workers not the customers - weird?! Also check your credit statement, one time they charged me twice. read more

Wingstop - Why is the TV facing the workers, not the customers?! - Chicken Wings Near Me - San Mateo, California

DONT ORDER ONLINE VIA YELP!! And Don't order unless you plan on waiting a rediculous amount of time. I ordered a 6piece boneless meal online at 3:10pm. Got a confirmation via email that my order was received and would be ready at 3:30pm. I get there and they have no record of my order. So they take my order again... and I wait until 4:15 to get my food... 6 pieces!!!!!! I ordered extra crispy fries and got a soggy mess... NEVER AGAIN! OH!! And then you get an email to take a survey on service. When you click the link... ERROR. So you can't even let them know how shitty their service was... smh. read more

Horribly rude staff. Grease is old and burnt. You can smell the burnt grease a block away and taste horrible because of poor staffing who don't care. read more

I was really disappointed with service today. These people of the pictures I added were rude, lied, and messed up almost every order. They took forever. They needed more people working it something, but dang please retrain them! read more

Wingstop - She messed up all orders!! Lol - Chicken Wings Near Me - San Mateo, California

The lady who work at the cashier is racist. She only talk to the customer who speak Spanish and ignore me. I saw her said my name and give my order to the other people. Later on when she finally ask about my order she said my name is same as a doordash order name. And she already give to the doordash person，but I went out found the doordash person ask about the name is not the same name as me. Not even a same Letter. I will never come back again. read more

i only go here because it's the closest to my house and i love the wings and fries. it's honestly super dirty and i never want to eat here because its disgusting to sit anywhere. I always go eat at home and sometimes they forget things in my order. one time they left out the sauce on the side and i only had the plain wings. I was SO mad. I wanted sauce on my plain wings and they forgot the only part of the wings...like okay?? overall, clean this place more and make sure EVERYTHING is in their orders. thank you read more

This place is trash, I went here and they didn't even cook the fries all the way. The quality of the chicken is just nasty af. I pick up to go and they took forever. Our fries or wings wasn't even cook correctly. We had to throw em back in the oven to warm them up. Aside from food the quality of service was hella bad too. After we called then showed up (& it wasn't even busy) they looked like the order haven't even been started. No love for Wingstop any more. Smfh read more

Wingstop - Chicken Wings Near Me - San Mateo, California

I don't usually believe in paying almost $1 for any chicken wing, but when you have a craving, what can you do about it? Then, coming to this place reminded me why I always had that thought and I haven't had a craving since. We got the family combo pack which was more than enough to feed the 3 of us. We ordered 3 flavors of wings and they managed to give us the wrong flavor on one of our wings. Also, all of the wings were super small which actually surprised me that we couldn't finish our meal. The flavors we got were cajun (tasted like a normal hot wing), mango habenero (it was okay), and garlic parmesan which I was really excited about but it was literally a friend chicken tossed in the parmesan cheese that you put on top of your pizza. The chicken was also all overcooked and dry. The best thing about the meal was the fries tossed in lemon pepper salt. My other complaint is that they have this whole "create a 100+ flavor drink" soda machine and about 90% of the syrups and sodas were out. Stick to water. Overall, not coming back. read more

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San Mateo Wingstop I love this place iris help me with my order she is nice my food was completely the way a want it Thank you for your for patience and service I will be back for sure again. read more

Such a hot mess! We ordered online, and were told that our order would be ready in 25 minutes. When we arrived, we were told our order would be done soon. 30 minutes later, we were still sitting waiting for our food. Apparently the online ordering system was down, but we weren't told. We had to ask several times before our order was taken again, and our food was cooked. This happened to several other dissatisfied customers while we were here. I feel bad for the ladies who work here, they were working hard to try to make everyone's food, but service and quality were lacking at this location. Save yourself some time, get your wings elsewhere. read more

The manager and the whole crew at this Wingstop are extra extra rude and I'm talking about the female manager with the purple hair she had her child behind the counter using the bathroom going into the soda machine and all I think you guys need to train them on how to communicate with people on a more professional level. I was very calm when picking up my order and they did not want to release my food to me and got very upset. I do not understand your management and employees at this particular Wingstop read more