I called in an order and was greeted by Benjamin when I entered the restaurant. Benjamin was very professional, knowledgeable, and kind. He went above and beyond and provided the best customer service I've ever experienced in a restaurant. The food was hot and tasted great. Thank You for hiring Benjamin and making my experience in your restaurant so awesome!!! read more

Always a good atmosphere friendly customer service 14 mins on almost every order theres always a game on Very clean!!!! read more

Wingstop - Chicken Wings Near Me - Round Rock, Texas

This place is the worst place that I have ever experienced for takeouts. Not only is the food overcooked, poorly packaged, and tasteless, but several of the items were just dumped into the to go without any covering. No way. read more

Very rude customer service. Called to order wings the lady just hung up, she seemed really annoyed to be on the phone. Not ordering from this place again. read more

We come here all the time and this is by far the best wing stop when it comes to customer service. I ordered online and got there quicker than expected- so i told the cashier I'd just go wait back in my car. I waited a few minutes and he brought them out to me! He didn't have to do that and it just shows that they were really trained well here and that they actually care about their customers. The food is also alwaaaays fresh! read more

Okay, the food is amazing obviously. I called to place a to go order and 5 seconds after the man asked me what I would like to order, rudely interrupted me saying "I'm gonna put you on hold for a sec" . Anyways... No big deal yet cause they are probably busy during lunch hours. I walked in to pay and pickup my food ...This is the second time I walk in with the new RUDE old man at the counter and he SLAMMED the bag on the counter, SLAMMED. My boyfriend even noticed it. I used to love this location but so long as he works there, and I'm paying MONEY, this is not the customer service I deserve. I will go out of my way to another location. 3 stars for food quality. read more

Wingstop - Beware!!! Check your food, everyone has a right to see this....was in my vegetables. Eekkkkk nothing worse than finding a hair in food. - Chicken Wings Near Me - Round Rock, Texas

Update: OK, I'm forced to move this up to five stars. Sure, it's normally four-star: good but not write-home good. But I always say it's when things go wrong that you get the real measure of a service. Today, I messed up my order. I recited it far too fast (fourty boneless, ten each of four flavors), I was asked to repeat it, and I said "ten hawaiian, ten garlic..." and so on, which she repeated back. But I think I *didn't* repeat the initial "fourty boneless...". So I got 40 boned. Manager made it good out of their own pocket, added more boneless too, and waved away my apologies with a smile, even though it was very obviously my fault for not being clear, and not checking. Many places have given me far worse service even when I did everything right! read more

Wingstop's chicken is great! I totally understand why a lot of people gave this location poor reviews however. Let me give you a tip l learned via frustration--order ahead. This location is tiny, so it fills up fast and gets busy faster. Also, when you call in be very specific. Do you want flats or drums or a combination; or maybe you want tenders, or your chicken well-done, or sauce on the side, if you ask they will do it. That is another reason to call in, people will order at the counter and ask a lot of questions (and remember it is practically standing room only here) and it is easy to get frustrated if you are still waiting to order, then waiting for your order to be made. We learned our lesson and now we are Wingstop ninjas! Order placed, chill at home, swoop in, park, pay; and we out! If you follow this advice you will always enjoy your food here. Remember, this spot is right next to an ice cream place, Chinese, Chipotle, and a smoothie shop...needless to say it's crazy busy here, so when in Rome--be a fried chicken ninja! -Corey read more

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I started going to this location when this place first opened up several years ago and for a time dropped by nearly once a week. It's a great place for wings of just about any flavor. And while I like the wings, my favorite item on the menu is the fries. Wow, those things are delicious especially with side of hot cheddar cheese sauce. Yummy! As mentioned earlier, there's only a handful of tables inside and a few more outside so don't go in expecting to eat there. You're better off calling ahead and ordering wings to go. read more

Wingstop at La Frontera is a very decent Wingstop. They may mix up your order from time to time, and it is probably best to actually go when it's busier, it's staffed well to handle the load. While your wings are always made to order, it just tastes fresher for some reason on that busy Friday or Saturday night. read more

Good wings. Good choice of sauce. Customer service is below average. Before I share my experiences let me briefly set the scene for you. These locations are very small. Don't come here if there are more than 5 of y'all. The occupancy sign says 75 so as you can imagine, you have people occupying ALLAH of the tables, then you have an unorganized line attempting to form behind the register to pick up to go orders. It's jam packed. This review is based off the two times I've ordered to go from this location. The first time, I ordered a boneless wing combo online. It was ready on time. I got back to my place and opened the box and low and behold: wings with bones! Definitely not what I ordered. I checked my online order to make sure I didn't mistakenly order it like that... And.. I didn't. They messed it up. I called them and a manager offered to give me my same exact order for free if I came in again that week. I agreed, and went back later that week and the order was correct. The second experience with them was terrible. I placed my order online, the website said my order would be ready at a specific time. So I arrive in Wingstop 1 minutes after said time. Not only did I have to wait 10 minutes to be acknowledged due to the fact that two couples were standing in line before me, but I was also told to have a seat because "my order wasn't ready". I found this to be odd because it only takes them about 15 minutes to make an order. By the time I was handed my bag, 32 minutes had elapsed from the time that they were supposed to be ready. My advice: don't order to go if you dont have any cushion time to spare because they may mess you order up or take 3x the amount of time to cook it. If you do go, try the mango habanero and atomic hot flavors. The fries are great as well, I usually get mine with a side of cheese sauce. They also sell beer by the bottle. read more

best wingstop ever! they know how to cook wings perfectly, all staff are very friendly, orders are quick, 10/10 recommend

I ordered online through door dash and the order took two hours. I showed up when they said it was ready. They told me my order was coming up soon. After another 20 minutes of waiting they admitted they gave my order to another customer. Won't be coming back here again. read more

LOVE-a-ME some Wingtsop. Or maybe its just the DAMN FRIES!!?? Sweet and salty and NOT crunchy.. Oh, I think I want some now! LOL Lemon Pepper & some ranch.. Guess whats for dinner tonite? Love the .50 boneless wings on Monday and Tuesday. We go a few times a month, and they have NEVER disapponted me. This chain knows what theyre doing in Austin/RR! I rarely eat in, its always cold and its small, but this is my To-Go fav! read more

I didn't know we had Wingstop here... this is one of the places I really miss eating after I moved here from the Bay Area. Went there with low expectations because my friend up at Irvine told me that the chain there wasn't as good as the Bay's. Since Plucker's (which is famous for wings here, I guess) did not blow me out of the water, I really didn't have any high hopes. Boy, was i wrong. The wings were so crispy and tasty. Lemon pepper and garlic parm. YUMMMMMY!!!!! My only complaint was the veggie sticks. My order looked like someone ate some and then some before it was served to me :( To think that they gave me 3 containers of the ranch dipping. Did they expect me to drink a big sip of the ranch with each veggie stick that i down? O well, maybe the cost of veggies has gone up. I won't let that fade me!! I will be back :) read more

I am not a wing fan, but I like good flavors when I can get them... Wingstop has always been a good staple for flavors on chicken when you need them. There are many places around town, so the competition is tight. I like the Cajun and the all things spicy here compared to other spots around town. Overall, I like the flavors, the staff, and the menu... definitely will go back, but just not as often as others may. read more

I placed an online order, waited more than the suggested time to pick up, and they "didn't have my order". It's frustrating when I wait 35 minutes for mine and my friends food and our order has to be placed when i get there because of user error. I also heard the workers claiming to not have other customers orders. I'm hoping it was just a system error. The food is great but I'm hoping they get this bug fixed. read more

Best French fries around--with extra ranch to dip 'em in!!! BUT...You know what I hate about Wingstop? I hate the smell of the wings. Seriously, the grease smell KILLS me. I love the way they taste--I always get the parm wings w/bones...and they ROCK. They just STINK!!! blech Anyhoo...It's a wing joint...they got good wings. Try it out. read more

Wingstop is exactly what it sounds like! You want to grab some wings for dinner or party this is the spot! With 10 different flavors and the occasional seasonal added you can usually mix and match! Fries are old school fresh cut but delicious and a great add on with wings! Family packs from 30-50 wings make ordering easy for groups. Monday's and Tuesday's are .60 boneless wings a la carte. The only reason I withhold one star is the people aren't always the most friendly and the stop in the name means you will stop everything you're doing for 12-15 minutes while you wait for your order. On a positive note they are made fresh! Definitely a nice "wing stop" to add to your regular rotation! read more

Wingstop - Menu - Chicken Wings Near Me - Round Rock, Texas

Rally good wings and fries with extra seasoning is a must as a side! A few things to know when visiting WingStop: - Your order is always freshly-made, so it always takes ~14 minutes or a bit less to get your food. - The seating is limited, but they have some TV's for ball games but their take-out service is good too. - I've always had good service, even when they are slammed! - Now, my purely subjective opinion is that the best wings in the house are the original hot and lemon-pepper.....mmm mmm good! These are the best wings in North Austin! read more

I always carry out from Wingstop, so I am not sure how the ambiance or service is when dining in the store. We usually order online, but they are nice on the phone as well. We usually order mild, hickory smoked BBQ, and Louisiana rub wings. Ranch is amazing! The rolls are also very good. The beans were not for me... I'm always happy with our to go orders. Fries are great, but they do have this special seasoning blend which is slightly sweet so that may come as a surprise. Ask for no seasoning or light seasoning if you're unsure about it. Sometimes if we're cooking burgers at home, I'll order just a large fry for carry out. They have it ready in five minutes and no one scoffs at you for ordering just fries. They also offer wing specials on Mondays and Tuesdays. read more

The wings are alright, but nothing special. I'd prefer a little crispier and hotter like the style of Pluckers. The batter on the boneless wings is also really salty and not that flavorful for classic buffalo style sauce. On the second visit I ordered regular wings not boneless and these were better. I will try some of the other sauces next time. read more

terrible customer service, we noticed our order was wrong when we got home and they told us they could not give us a credit over the phone for the portion of the order that was missing and we would have to drive back up there to get a refund. did not seam to care that the order was wrong. we have had to wait well past pickup times every time we order from this location. we will not be back. read more

Dined with a group of 4 and there were 2 friendly people taking orders. PRO: Location is close to work in La Frontera. The menu was easy to read and understand with decent pricing and options to choose from. My meal came to the table hot, exactly what I ordered and tasted delicious. CON: The restaurant itself is very small and with little table room for inside dining. My wait time from ordering ended up being approximately 15 minutes to receive. All around a good experience with coworkers and will return again. read more

This Wingstop is pretty darn good considering how busy it was when I came in. I always order from this Wingstop and every time I never have a problem. Keep in mind I order at normal times and not 15 minutes before close. Honestly if you don't get your food when you do that I don't feel bad for you. Anyways, food is always great, perfect sauce, and I love the Monday Tuesday special. Staff is friendly and helpful. Love it! read more

The lemon pepper wings are my favorite, little known fact is you can combine flavors too... try lemon pepper hot.

not even a 1 star, all of the co workers are playing around with food and having people wait 1.30 hrs+ just for there food and the manager just gives the refunds then goes to the back room. what a joke 0/5 stars - Sunday jan 2nd 2022. read more

Called in @ 11:40am to place an order for pick up and was told order will be ready in 20mins. Arrived in the store 12:10pm and I was told that my order will be ready in 6mins. =( read more

Walked in, placed order, told the host the order was for DINE IN. After 20 minutes of waiting, we are called and the order is sitting on the counter wrapped up in a paper bag ready to walk out the door. The staff never read the order ticket that shows "Teresa" took the order and had "DINE IN' clearly displayed. The staff screwed up. We waited another 10 minutes for the employees to throw everything in paper containers on a plastic tray. The food looked like a sloppy mess and tasted COLD when we brought it to our table. But the experience here hasn't reached rock bottom yet. In this location they have a large window where you can see into the kitchen from the dinning area. The employees in the kitchen are pushing and shoving each other, teasing back and forth, yelling at each other, playing with their kitchen cookware. Then one employees runs out the kitchen from a door at the back of the kitchen area. He enters the dinning area where we are eating at a table towards the back of the restaurant. He runs out the kitchen, goes around my 2 year old son that is autistic that is sitting in his high chair eating. The employee starts tapping hard on the glass window that sees into the kitchen. He starts making facing and pointing to employees in the kitchen. The employees in the kitchen begin flipping him off and raising their arms, making gestures. This is a huge ruckus that causes my autistic baby to become alarmed, confused and frightened. No my son is trying to flee his high chair!!!! We're trying to help our kid, the employee is banging on the glass continuing to play games with the employees in the kitchen. The employee realizes my husband is starting to stand up to tell him something. We had the worst experience we've ever had dinning in a near empty restaurant!!!!! The worst Wingstop Location I've ever been too. Never again will we return to this F@! location. After the employee saw our faces, he stopped and ran back into the kitchen to continue his antics. NO apology, NOTHING. The staff at this location are rude, immature, and unable to read a ticket order. PLEASE GO TO Pluckers, GO to Wings n MORE, go to BW3, GO to KFC, Go to Wing Stop in Round Rock. BUT don't order at this location in Pflugerville next to STONE HILL Movie Theatres. Franchise Owner: Please cut your loses and fire the manger that was on duty. We have a lot of people in our town looking for work. Please replace these workers with quality help, or at least someone who likes their job and cares for their customers to return. read more

Wings were good but the place is infested with gnats. Spent almost $50 here feeding my family and lost my appetite as soon as the food hit the table. Spent more time swatting away dozens of gnats than eating my food. Will always remember this experience. read more

I used to really love the wings, until one day they change the price, and made the wings bigger. I swear since that size change, the wings do not taste the same. Now I will admit their fries are still amazing! But whatever they did to make them wings bigger, Have ruined my favorite wing spot! read more

Ordered online 22 mins before close. Rushed over to pick up order as I hadn't eaten all day. Arrived, but door was locked. Manager came to the door with scowl on his face at 10:48pm stating they're closed. (Actual closing time 11pm) Showed him the confirmation to which he replied the order will be available tomorrow morning. It was no reasoning with this guy, guess he couldn't care any less about my order, or me eating that night! read more

Food is great but it's 83 degrees in the restaurant. I asked to lower the temperature and employee said he can't. Corporate has the AC locked out and it's set on 73 but thermostat shows 83. I will not be returning. I'm sure the poor employees are sweating their tails off in the back. I was sweating just trying to eat my meal. read more

I loved going to this wing stop!The food was good.I called in didn't get my wings in 18mins as she said.Did not ask me my name.She was very rude !!!My food sat on the side for about an extra 10 minutes fries were cold!The coustmer service at night was always wonderful!I don't know what happened.Very slouchy woman working at the counter with no coustmer service experiance at all!!!!!! I wont be visiting for awhile!!!!! read more

Oober tasty on the food front, though skimpy on the seating. Minus one star cause of the severe lack of seating. Wings are badass, though. My friends and I eat here all the time and have sampled every flavor of wings and very few times have they not delivered exactly what we were asking for. Figure the couple of lacking times are due to knew people or cooking folks just having bad days. Highly recommended for those looking for an awesome wing place. Kudos to the garlic parmesan wings with da bone! read more

I have had better Wingstops,the reg bone in wings just didn't have as much flavor & the fries needed more of the "special" Wingstop seasoning I love,, read more

I love Wing Stop but this location constantly disappoints me. The staff always seems overwhelmed and on edge. Tonight we picked up wings to eat and watch the NFL draft. After driving 15 minutes home and got into the food, we realized about half of the wing were under cooked. This is the third time I've received under cooked wings from this location. Unacceptable. read more

I typically get to-go orders here. The TV's aren't very big nor the seats that comfortable to keep me planted. I prefer to get messy with wings elsewhere. That aside, the place always delivers the goods on-time. They stay open until midnight most nights, later than other locations and seem to keep their drinks stocked when I order a bottled soda for a sugar fix, unlike another nearby location. read more

Just want to give a shout out to the guy that runs the register/customer service in the evenings. I go to this location most because it's very close to my boy's mother's house and I have to say that this particular location is awesome because of this young man. This guy is on top of customer service, the epitome of consistency and dedication. As long as you keep him there, you'll keep us there. Keep it up, my dude, you're awesome! read more

I get the garlic parmesan boneless strip basket from here. Never had a bad experience!