Fastest wingstop location in the area compared to others like l verne or rio rancho i've waited over 45 minutes this one longest i've had to wait is 15 20 mins max . also very helpful when ordering i think her name was emily very nice :) read more

For all the times that I have been here, I have had decent service and good food everytime. I usually go for the lemon pepper, original hot, & garlic parm. I get a mixture of both classic wings or occasionally some boneless. I personally prefer the classic wings because the boneless tends to get a little dry. Also, there isn't alot of meat when it comes to the boneless - it is mostly the skin and batter...However, I will say when it comes to the garlic parm, I actually prefer it in the boneless. I get my fries extra well done and they taste perfectly. There's a little crunch to it and there's just the right about of softness as well. I like to dip them in honey mustard sauce! Everytime I have ordered them, the estimated wait time was always pretty accurate. Overall, I would personally recommend this location! read more

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Food and people are great. The reason for 3 stars is they need to hire more people. You have all these people waiting on their orders. My order took over an hour and I order online. Came in when it said it was ready only to wait another 30 minutes. No joke over 15 people waiting. The workers are extremely nice and are tirelessly rushing to push the orders out but they are overwhelmed and understaff. They need to hire more. read more

I always come to this wingstop because they always have great service. Today they got my order wrong and what usually is a stressful situation (because you never know how the staff will treat you at any establishment when something is wrong with your order), that's never the case at this wingstop. Not only did Saulo apologize instead of looking for blame anywhere else (on me) he offered a solution and gave my daughter a drink while we waited which i didn't mind doing with service and a great experience like this one. Great service! read more

Great place to eat! Very clean and fast. Great customer service. I would definitely recommend this place to everyone.

Why would anyone give somebody an order FULL of only dry, hard drums and no flats?! Absolutely unacceptable read more

Wingstop - Chicken Wings Near Me - Pomona, California

Food was excellent but I was missing my fries,soda and ranch. I had to go to wingstop being this was a delivery order from Door dash. I was greeted with a smile and Julie with no hesitation made my order of fries fresh with a gratitude included. She was prompt, professional and very nice and humble. Thank you JULIE for the incredible service you gave me with no hesitation to complete my order. The food is always delicious at Wingstop Pomona on Arrow Hwy. Thanks guys read more

I wish I could give no stars because there is absolutely no way I can understand placing an online order at 7:35pm and at 8:19pm my food hasn't even been started. False advertisement stating ready in 16-21mins and almost an hour later my food hasn't even been dropped in the fryer Unacceptable! read more

Very nice customer service and very patient with our order. Definitely coming back to this location.

This place is filthy!! They need to clean. Ran out of coke, ice, and straws. Super slow, messed up on someone's order and was gonna take my fries to replace the messed up order. Julie has horrible customer service skills and attitude. No people skills, says order not ready when the online email and confirmation was ready. Didn't even check with the line cook and the order was in fact ready. Hid in the back as the cook gave the order. Worst wingstop ever! Go to la Verne it's way better. They need to get rid of Julie worst employee ever!! read more

Wingstop - Chicken Wings Near Me - Pomona, California

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The wait time was 30-40 minutes for 6 pc wings that is way too long just for 1 order of wings also found a bird feather in my wing!

Great location! Provided me with great customer service and the food is always good here.

The workers are really nice and the food is so buss and yummy . I've come her often and they've never gotten my order wrong and I've never had a bad experience with them . The place is nice and can I mention that the bathrooms are clean and don't smell bad like other wingstops I've been to. read more

They helped me out by getting my food out quick and efficiently even though they were busy, and had great customer service.

come here if you want to wait 30 minutes for your order, waiting for your name to be called. Only to realize it's been sitting there for 10 minutes even after asking 3 times if it's ready or not. Staff talks shit in the kitchen while preparing food. 0/10 read more

Our #1 spot to eat. Food is always fresh always fast and Great & Friendly Customer service.

I placed my order at 4:45pm, estimated pickup time was 5:25-5:35pm. I was fine with that. I get there at 530 and my order was not ready yet. After 15 minutes we finally got our order. My mistake was not checking the bag, once I got home I was missing half my order! I called in and asked for my wings to be ready for pick up. The women that answered gave me attitude after I explained what happened and me requesting my order be ready when I go BACK FOR THE SECOND TIME! I go back and i have to wait another 30 minutes for 20 wings?????? This is insane!!!!! Never again will I order from this location. This is not the first time this happened too. read more

The service is always good and the people are friendly the food is always the reason I come back can't go wrong with lemon pepper and the hot honey is so good with the ranch read more

Great service!!! Food is always ready on time! Savannah also has great customer service. Overall great store!!

Great place to eat clean and nice ! The customer service is always amazing Great job for the team !

Best crew ever .... always on time always ready ..... chill people ... great team leader

This was the best experience the people friendly and informative. Quick service and quality work! Nice and clean! Food tasted great! Thanks Wingstop! read more

Staff were very friendly, and the service was great. Especially the manager Isaac. Restaurant was very busy but clean and food was prepared on time. read more

Friendly staff, prompt service and food is always consistent. Clean dining room as well read more

Wingstop - Clean dining room - Chicken Wings Near Me - Pomona, California

The service was amazing, my hostess told me about all of the deals of the day. Clean location & nice and cool inside! Thank you to all the wing stop employees!! read more

Customer service was amazing! Food was received fast, despite it being a busy Friday night. Seating area was also clean.

Food is always good and on time everyone here is really nice I know I can always get my food the way I like it read more

amazing service, willing to work with you. SUPER helpful definitely a favorite. food is always fresh

IF YOURE THINKING OF COMING HERE RUN! Went to visit today and there was ROACHES crawling on the floor and in the wall next to our table. Told the employee she killed the one crawling in the way. So gross. Lost my whole appetite got rid of all the food immediately. read more

Just like peanut butter is to jelly, so wings are to football. I can't imagine one without the other and this spot gives me the fix I need. Excellent customer service and tasty wings! read more

AWESOME !!! love it. an amazing deal at Wingstop awesome service. I can't believe how spicy incredible it is. I'm gonna be coming back here on a regular basis. Wonderful service read more

Food is amazing at this location and not to mention the excellent service we alwys get coming here from Jessica :) read more

Wingstop - Chicken Wings Near Me - Pomona, California

Friendly staff. Super nice. Food is always great. It is also very clean. The new corn is so good.

Very good service, food comes out fast and always a pleasure being helped by the fellow workers there.

The longest I've ever waited for wings! I placed my order at 9:53pm and it's currently 10:34pm and I still haven't received anything and they have a full staff. I'm never the one to complain but this is unacceptable. They're so worried about getting peoples food out that aren't even here. But forget about the people waiting in the dining area. read more

Wingstop - Chicken Wings Near Me - Pomona, California

Barbara should not be attending customers i waited for my food as everyone else would and the customers before me asked her for additional sauces and she gave them 4 sauces for free when it came to my turn she placed my food down and walked away I waited and asked for 1 additional sauce she then reached in my bag put her face in the bag why would she do that ? and said want me to substitute your ranch and I said no I would like a additional sauce and she said we charge for that and I told her you didn't charge the people ahead of me and gave them more then what I'm asking she said "it doesn't matter we charge " her customer service was horrible read more

THE BEST!!! Julie was the sweetest.. so glad i came here they made the food good and was very nice and efficient

Came here last night around 8:30 with my boyfriend and his brother, we had 2 separate orders and we waited 50 minutes. His brothers food came out 20 minutes before ours so his food got cold and overall this crew just sucked. This wingstop needs to stop hiring a full high school crew because they were very unorganized and had everyone waiting for more than 30 minutes. They had Uber eats workers waiting there for a long time as well. read more

Hot and honey is back at this location great flavor and best customer service experience from Julie!

Waited over an hour and a half for my food and I'm pretty sure they forgot it so obviously management is very lacking and will never come back to this location even though it's only 5 minutes from my house. read more