Do not order delivery via grubhub. Unfortunately we had a problem with it, it got cancelled for whatever reason and we had to go out of our way to call BWW & grubhub to basically end up having go pick up a gift card to compensate it all. BWW was great. We ended up going in person to get the gift card and place and order and wait to get it then leave. The lady was nice. All workers were great here ! read more

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Be careful checking your receipts at Buffalo Wild Wings. A couple days after my visit, I noticed an extra $20 tip was added to my card that I never authorized. I went back and spoke with the manager, Renzo. After taking his time to find the receipt, he eventually saw that the extra tip had indeed been added. He told me he would talk to the bartender and "most likely" refund it. Later he even reached out and said I would be getting my money back. The refund never came through. Pretty frustrating situation. Customers shouldn't have to chase down their own money after being charged something they didn't approve. Always double check your receipts here. read more

Kasion was the most energetic and happiest employee I've ever seen !! Loved my service here by him !!!

Complete dead spot. Went there to order the bottomless apps . We were sat and that was the end of story. We were told our server would be with us. Never even came by. The only person serving was tending to other tables and kinda just walked around. read more

Honestly one of the most frustrating restaurant experiences I've had in a while. We arrived at Buffalo Wild Wings around 10 PM and were told the wait time would be 5 to 10 minutes. The restaurant was nearly empty, so we figured no problem. Instead, we waited 45 minutes while multiple employees walked right past us over and over without saying anything. No updates, no apology, nothing. We felt completely ignored the entire time. Terrible customer service and zero communication. read more

Very disappointed with the service at Buffalo Wild Wings in Chino Hills. We were ignored for a long time, left waiting without anyone attending us, and no one seemed to care that we had been sitting there waiting. After deciding to leave because of the poor service, the only thing we got was a "have a nice day." Customer service and basic attention to guests clearly need improvement. read more

It's BWW, you kinda know what to expect. We came Sunday night to catch the NBA playoffs, and the vibe was exactly what you'd expect: loud TVs and the cheer (or groan) from tables watching the game. We waited about 25-30 minutes for food, which felt long, but our server kept checking in and updating us, so at least we didn't feel forgotten. Shoutout to her, she was super attentive the whole time. Now the food: the burger was solid, classic bar food that hits the spot. The wings though... yikes. We got the traditional 10-piece split between garlic parm and chipotle BBQ dry rub, and both were way too dry. Like, chew-forever dry. Overcooked and disappointing, especially from a place that literally has "wings" in the name. On the bright side, the nachos (we added chicken) were actually fire, and the mozzarella sticks were crispy, gooey, and exactly what you want with beer and basketball. Also, while we were there, Tyrese Haliburton from the Pacers got injured, so I'm emotionally docking half a star for that. Bad vibes. Lol jk Overall: 3.5/5. It's a sports bar, go for the atmosphere, the apps, maybe a burger. But if you're here for wings, ironically, you might wanna pass. But manage expectations, it's not a Michelin resturant read more

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If you're gonna charge me 1.99 for ranch at least fill it up. I'd rather pay for the xtra large ranch that is the same price as these mini ones. read more

Buffalo Wild Wings - Ranch - Chicken Wings Near Me - Chino Hills, California

Terrible, I arrived to pick up and they said they cancelled my order. I did not say to cancel it!

Came here after a movie looking forward to watching Duke vs Michigan college basketball. I walked in and MMA was blaring and no basketball on any TV. The host or Manager, whoever seated me listened to my request and put my game on one TV. I realize that labor costs are making service tough and frankly I have not heard anything good about BWW service. However my server, who i think was also the bartender, took great care of me. I had low expectations. But they showed me they cared about customer service. Thank you. read more

Customer service is terrible. No one's in the bar area, but the manager seats us in a corner and tells us he is trying to leave the center tables open (for who?) we are basically the only customers here. The staff couldn't care less about customers...do yourself a favor and just drive to the BWWs in Montclair. We got up and left, without ordering. I remember when this place used to be a fun spot to watch a sporting event..not any more read more

Visited here 10/18 around 3p to 4p Quality was trash. The wings were hard, little and dry. I ordered spicy garlic and wild and there was hardly any sauce. I had to pay for extra sauce on the side. There was no sign of urgency when taking our orders.. it took a very long time to get a refill or for us to receive our food. And it was very slow hardly any people. I used to come to this location all the time but this experience will assure we won't go back. I hate to leave messed up reviews but this really ruined our date night experience honestly. read more

Buffalo Wild Wings - The wings were small, tough with little to no sauce. I ordered wild and spicy garlic.. - Chicken Wings Near Me - Chino Hills, California

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This location is the worst. Customer service sucks here starting from the host to the servers. will not be coming back here.

I recently relocated to the area and stayed nearby for about a month, which gave me the opportunity to visit this Buffalo Wild Wings location three separate times. Unfortunately, each visit followed the same pattern, and after today, I won't be returning. On all three visits, the core issue was consistent: a clear lack of attention to basic customer service. Each time I walked in, there was no greeting or acknowledgment from staff. To avoid waiting indefinitely, I seated myself at the bar. In every instance, I waited 5-10 minutes with no service and ultimately had to get up and ask if a bartender was available. I was told "yes," but no one followed up, I simply had to continue waiting until someone eventually appeared. To be fair, once the bartenders arrived, they were friendly. However, the overall experience remained poor due to the lack of organization. On two visits, I was told they were low on red wine and was sold the last bottle (with no option to order by the glass). Today, on a Sunday during peak sports hours, I was told they had no red wine at all due to it being "on back order," after again waiting to even get service. I've spent over 20 years in retail and food service, and this does not appear to be a brand issue rather a leadership and culture issue specific to this location. The consistent lack of urgency, ownership, and basic service standards suggests that customer experience is not a priority here. That typically reflects a lack of visibility and accountability from local leadership. I'm sharing this so others can make an informed decision before spending their money at a location who doesn't seem to value them very much if at all. read more

Always the WORST BWW's I've ever been to. For almost $50 the food was awful. Where do I start. -Traditional wings were small and overcooked. Barely any meat with the overly fried parts that are inedible and bones so you're just left with fat skin and a tiny bit of chicken. -Fries were stale old and cold. Barely edible. -The ranch they give you in the To Go Cups barely cover the bottom rim of the small cup (not even 1/4 was filled) -anytime you put just carrots or just celery just know they ignore your requests on purpose and put mixed carrots & celery I hope this place closes down once and for all. Never had any apologies, or reimbursement from management, they have messed up orders here before in the past and the food is always awful. I HIGHLY RECOMMEND Wingstop. I've always had fresh food there and big portions for cheaper. Wingstop will always have my business going forward. read more

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Service was good, the staff anticipated our needs on the refills. The tables themselves were a little dirty. Seems to attempt to cater to the sports watching crowd but the reality is that it's families that are in the are; so it misses the mark on the bar concept. The flavor was a bit salty on the beef cheesesteak sandwich I had and the flavoring wasn't pronounced at all. Biggest complaint would have to be the pricing I mean for 6 wings that were not that big nor that flavorful at all for $13 that's kind of outrageous. Imagine how many other options we could have had for better quality food and experience; live an learn I suppose. read more

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As soon as we arrived the place smelt liked rancid oil , still decided to give a chance due to being starving as we walked in I'm not sure if we were experiencing racial discrimination but we had been ignored by 3 staff who were african american . I am hispanic , as there was a party before us and they got served and seated within a 5 min span while my party and i waited 10-15 and still got helped by another gentleman bc it had seemed like they forgot about us ... , service was slow , food came out slow nothing about this trip was pleasant. read more

I really wanted to like this place again, but this visit was a letdown. The wings were super tiny, overcooked, and dry -- honestly some of the smallest wings I've ever been served. BDubs isn't what it used to be, and there are other spots that serve regular-size wings for the same price (or cheaper). I might try one more time on a different day just to see if the wing sizes are more consistent, but based on this experience, I don't plan on coming back. Also, please fix the overhead speaker -- it sounds awful. read more

Buffalo Wild Wings - BOGO Tuesday. Tiny wings - Chicken Wings Near Me - Chino Hills, California

No don't waste your time ordering from here the location isn't even busy for it to be any type of justification for this sloppy and crude placement of my food The staff at the entrance upon arriving weren't even welcoming or engaging read more

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Our group of six went here yesterday. The chicken wings, beef sandwich and hamburgers were salty. My chicken wings were tough and dry. My guest said his beef sandwich was salty too. On he drive over one of the young boys said he had hamburgers here before and they are salty-this was said before we got to the restaurant. My chicken crust was very crunchy. The price for six was $120. This is ridiculous for small pieces of crunchy chicken. Our waitress was very accommodating. She kept coming to check on our needs quite often. The music was so loud there we had to shout to talk across the table. read more

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This place still doesn't have it together. We arrived at 5:00 pm on a Sunday. We were seated promptly then our server came up to us at 5:20. We were ready to order drinks and food. The food arrived at 5:50, one of the wing orders had the wrong sauce and onion rings were cold. Onion rings were replaced and the wings were as well but had to get to go because we had a movie to catch. When we checked the receipt we noticed the server had input the wing order incorrectly. She asked us about our order a few times because she was trying to hear over the absurdly loud speakers. The server said that the kitchen was horrible. read more

Review #14 for 2025 OMG, where do I even start?? I did like going here before, but after our most recent trip, I do not think we'll be back here again, ever. They have good lunch specials here and we've gone for that before. I would not say that they have the best wings out there, but if you are craving, they were fairly decent. This time, we came as we saw a deal for unlimited apps for $10. Note that here in California, the deal costs $13 for unlimited apps for up to 4 people. We came because I thought there was 2 deals we could take advantage of. There was also a deal for $20 for 20 pieces of chicken wings... so I thought my hubby, baby and I would go eat for less than $40. Boy was I wrong!! The chicken deal is only for to-go pick up orders!! The app deal is dine in only... so you can do one or the other. Anyways, we chose to sit down and eat. We got seated very quickly I will say and the place was full. However, after sitting down, it took FOREVER to even get menus. Than after it took along time before the waitress came to take our order and then the food... it took an eternity to get our food. Absolutely ridiculous times. We were all hungry and I was ready to leave waiting so long. For the unlimited apps, you could chose among mozzarella sticks, chips and queso dip, onion rings and fried pickles. We tried all of them and it's just average appetizers. They weren't bad but they were also not mind blowing. Now, we also got some chicken wings because I told my husband I did not want to eat just appetizers. What a mistake!! So not only did our food take forever to come out, the chicken wings were complete garbage!! They looked like they had been in the fryer the entire time we were waiting. They were TINY and waaaaay overcooked, rock hard completely dried up pieces of chicken wings. I have never seen such horrible chicken wings!! The wings were NOT cheap either. Incredibly expensive. It was 20 pieces for nearly $35!!! Came with zero sauces and zero sides as well. We were there for about an hour before even getting the food! It was horrible. When we saw the wings, we were not we are NEVER coming back here again. Don't care what type of deal they have. The wings looked like they sat in the fryer for an hour! Would we come back here again? Safe to say NEVER coming back. Food was terrible. I mean come on, wings is in their name and they can't even do that right!! It was a complete waste of time and money coming here. Our bill ended up being about $80 for the apps, terrible wings, and a couple beers! I wished we ate somewhere else. It would had been way cheaper, faster, and way better tasting! I don't know how they are in business still with this type of service and food. read more

4 STARS Buffalo Wild Wings has always been one of my favorite go-to sports bar chains. I normally go for BOGO wing Tuesdays. I prefer the traditional wings over the boneless wings, so I always go on Tuesdays vs Thursdays. My fave flavors have always been Asian Zing, Parmesan Garlic, and the Lemon Pepper dry rub. They introduce new flavors every once in a while, and they're decent, but stick with the OG flavors! For side dishes, I love the potato wedges, fried pickles, and mozzarella sticks. Most BWW locations also have happy hours. This one in Chino Hills has happy hour from 3-6pm and also late night happy hour from 10pm to close. The food and drink specials are awesome! There's always ample parking at this location and I've never had to wait for a table. Service in the bar area can be hit or miss, but overall, always an awesome experience to watch sports games, have some awesome food and beers, and enjoy time with the crew. read more

Buffalo Wild Wings - BOGO Tuesdays - Parmesan Garlic, Asian Zing, Mango Habanero, Honey Garlic, Lemon Pepper dry rub - Chicken Wings Near Me - Chino Hills, California

The service here has gone down hill recently. Except for Sabrina who worked this afternoon. She did an incredible job tending to us and following up. I hope the business takes care of her, or she might end up leaving to work elsewhere. read more

6 wings cost over $17 on ubereats before any fees loool. What a joke wish you guys the worst. read more

Buffalo Wild Wings - Cost - Chicken Wings Near Me - Chino Hills, California

No greeting, asked for a table for two and they didn't ask for my name. Had to write down my own name in the waiting list. I was waiting and with no shame the workers were complaining for tips in front of the customers saying people are cheap. If the waiters rely on tips please get a better job. Then the girl in the front was telling everyone she was new and was restricted from doing so much. She was no help at all. Overall bad service. Do better. If I could give it a zero star I would but sadly I can't. read more

Mike and Cora are very friendly and helpful. Food also tastes great . A nice place to go out and watch sports

It was our 2nd time here. OMG It was delicious. Our waitress was as sweet as she could be. She always checked on us. I didn't even have to ask for a refill. She just gave me one. The food was excellent. Me and my hubby split a cheeseburger which was HUGE. It has 2 patties. The cheese was gooey. The fries and wings were fantastic. We came on a Tuesday before dinner. People started coming before we left and the service was still awesome. I can't wait to go back again. Thank you so much for outstanding service. read more

Crap quality food, extremely disappointing service. That's all that's needed to say. read more

A fun place to watch a football game in the bar area. Plenty of TVs. We usually go during happy hour and order the burger special which we've enjoyed the last few times. The chicken strips came over cooked and dry. I notified our server and they remade the strips and the second batch came out crispy and moist. One improvement would be to replace the main large tv with a sharper image TV. read more

I don't know why I got served a small amount of fries here. I remember they use to serve more what's going on ... read more

Buffalo Wild Wings - Chicken Wings Near Me - Chino Hills, California

I give up on these trash places. How you have the balls to mess up my order then expect me to pay for something I did t eat is just a joke. Like always I blame management for this piss poor attempt at running chain restaurant. Help your staff out rather that sit on the side gossiping with the other staff. read more

This is an fast and easy alternative to buying snacks at the theater and filling. We had gone to BWW in the Bay Area quite frequently and it's usually completely fine. Service was fast and so was the food. We had a the standard and super quick sampler before eating at the movies. Everything tasted as expected. My partner had a beer and I had a Topo Chico from the bar and it was all fine. I think some of the reviews here seem harsh, but we didn't try the other food as I can only attest to regular seating order a small but, but from what we had it's pretty consistent with other times we have come for sampler and drinks. read more

Food was not good, wings small, dry and little! Burger looked like a prison burger dry, ugly, and skinny, no lettuce one it. Fries hard, and seem like 3 days old. Look at the pictures, this place should be investigated and closed. read more

Buffalo Wild Wings - Chicken Wings Near Me - Chino Hills, California

Amazing music and service my server was so amazing and quick with my food and never let my drink hit the bottom

Was seated and then waited more then 15min till I finally asked a server serving table next to me that got there way after me "hi sorry we haven't been asked for our drinks yet" she says okay let me go check comes back and asks the table (again) next to me for their order . Just decided to get up and leave at that point. read more

I had low expectations for this place from a previous visit years ago, but it was really a waste of time and money coming here. The chicken and fries seemed to basically sit under a heat lamp until ordered. The food is never hot or fresh. The server seemed nice enough, but coincidentally when we paid with our card he took it to the register then went back to the kitchen with it before returning it to us... we ended up with fraudulent charges the next day. It was also FREEZING inside and the framed pictures on the walls were filthy. They should really just shut this place down. read more

Alba as a bartender SUCKS. she never introduced when she started her shift. She never asked if we were doing ok. She'll just walk by and not look at us. We had to get her attention to order another drink. She is spending her time talking to clocked employees ignoring the Paying customers at the bar. FIRE HER!! read more

Buffalo Wild Wings - MIA bartender - Chicken Wings Near Me - Chino Hills, California

Worst Buffalo wild wings, never got service and was serving other tables party's and we were sitting for 20 mins

I don't normally leave reviews, but our experience at *Buffalo Wild Wings* was so unbelievably bad, it deserves a warning label. Let's start with the service or lack thereof. Our server, Diego, was flat-out rude and clearly didn't want to be there (and made sure we knew it). We had to ask for ranch not once, not twice, but **five** times before it finally showed up after we were basically done eating. And even then, no apology, no acknowledgment. We waited over 30 minutes for our appetizers onion rings and fries which, by the way, were supposed to come out *before* the wings. Instead, everything was dumped on the table at once like it was a school cafeteria. And somehow, even after all that waiting, the order was wrong. The wings were dry and barely warm, the fries tasted like they'd been sitting under a heat lamp for hours, and the onion rings were a soggy mess. At a place that's *supposedly* known for wings, I expected at least average food but this wasn't even edible by bar food standards. To top it all off, Diego didn't check on our table once during the meal. We felt completely ignored unless we were waving him down like we were signaling a rescue helicopter. Between the horrible service, the poorly cooked food, and the completely disorganized kitchen, this was hands-down one of the worst dining experiences I've ever had. Save your time and go literally anywhere else. Buffalo Wild Wings? More like Buffalo Wild *Waste* of time. read more