Not sure if the ones who left less than stellar reviews went to the same BWW location that I did, but I give this spot in Montclair a 4/5 stars! I conveniently placed my order on the free app, selected the pick up time, and it was ready by the time I got there. It was such a huge bonus that they were having a 20 piece wings + fries deal for under $25. Sadly, the Montclair mall is pretty dead now, but for this same reason, finding a parking for both dine-in and order pick up at this restaurant is easy. [[HIGHLIGHT]]Both the exterior and interior of this BWW is very nice. In fact, this is probably one of the cleanest one I've been to.[[ENDHIGHLIGHT]] If you're ever in the area and want some wings, I highly recommend this place! read more

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"Order ahead to skip the line" The whole point of ordering ahead is to not wait right? But why did I place my order at 4:30 to pick up by 5 and it is now 6:11 and I am still waiting. Horrible service. The girls on the pick up are oblivious and not helpful. [[HIGHLIGHT]]The only good thing about it - it's the A/C.[[ENDHIGHLIGHT]] No wonder they have a 1 1/3 star read more

This place is a hit or miss . Whether it's the staff with the attitude or the cooks messing up the order . You never know . But today the guys at the take out side were really sweet and nice when the cook sent 10 wings instead of 20 the guy was pleasant and apologized and corrected the order right away . With no attitude whatsoever . [[HIGHLIGHT]]The inside is fresh and cool and music is at a nice volume today but it is a Tuesday[[ENDHIGHLIGHT]] . The food was good too! read more

Upon my arrival, five minutes past the scheduled time, my order was not yet prepared. I patiently waited an additional twenty minutes before inquiring about the status of my order. The server then re-checked, and I observed that my order was only at that point being entered into the point-of-sale system. Consequently, I experienced a further fifteen-minute delay in receiving my order. I would like to commend the server for their excellent demeanor throughout this experience. read more

I've never came to eat in the restaurant but from the reviews I can see the service isn't great. I've ordered thru 3rd party delivery and the food is always good the only thing is the wings are pretty dry they don't have too much sauce on them other than that everything is pretty good. Their dessert is great tho! read more

Buffalo Wild Wings - Mango habanero and original hot - Chicken Wings Near Me - Montclair, California

This is for Giselle when I went inside to get my to go, she was happy friendly and polite. She was happy and smiled.

BWW is a chain sports bar known for its wings and American food. I went on a day the Dodgers were playing and sat at the bar, the service was a little slow, but [[HIGHLIGHT]]the ambiance was great![[ENDHIGHLIGHT]] [[HIGHLIGHT]]It's very casual and good for big groups[[ENDHIGHLIGHT]], usually went 1x/month with my friends for good wings and drinks! read more

Buffalo Wild Wings - Salsa, Guacamole, and Queso with Chips - Chicken Wings Near Me - Montclair, California

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Came for the Pick 6 for $19.99 deal but sadly they stopped that promo a few days before this visit. They currently have BOGO days. BOGO burgers on Monday & Wednesdays and BOGO boneless wings on Tuesday & Thursdays. We ended up getting the BOGO boneless wings deal and also sharing some traditional wings since I prefer them over boneless. Their dry lemon pepper seasoning is my favorite. I like to order their potato wedges and get a side of the desert heat dry seasoning to throw on top. Also, I have to mention the customer service this visit was amazing! Usually service can be a hit or miss here but our server was awesome! I didn't catch her name but she was super sweet and attentive. We didn't have to ask her for anything because she was always one step ahead. read more

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Service is the worst here and they are always understaffed and management does not care!!

Worst place ever they take forever and to top it off these employees have the worst attitude! And to top it off my order to go was cold ! read more

I don't usually write bad reviews but this was just on another level. It was 1hr and a half and so we asked to just cancel the wings at that point. We never got our wings and barely got our first appetizer. Our waiter forgot our fried pickles and instead finally another 30 minutes later after saying they were coming they brought out a second trey of queso. Almost three hours sitting there with only a few chips in me. Server never apologized and seemed to be avoiding us the whole time. We were very patient in the beginning but this was insane. I've been a server before and I understand busy or backed up kitchens but this was neither of those and if it was we definitely didn't get any explanation... read more

Please make sure you look at the wings before hand because one of mine had a feather in it and immediately lost my appetite read more

Buffalo Wild Wings - Be careful before eating the wings and make sure you look at them. Found one with a feather in it. Lost my whole appetite - Chicken Wings Near Me - Montclair, California

Went to this location yesterday. It was not overly busy. We ordered our appetizers followed by our food approximately 10 minutes later. It took 35 mins for them to bring out our appetizers and they were room temperature at best. Then our server brought out our food about two minutes after and some lady in the back ran out and pulled it off the table saying this isn't yours and came back with the same plates 5 minutes later saying it was yours. No apology nothing. Food was cold. My wife and I ate one wing each and decided to box up our food so we can heat it up at home. Ended up getting food poisoning from this location. I recommend to avoid this place at all costs. read more

I came today to get the special wings for $24 (20pc) I haven't been to this location all 20 wings where pretty dry (hard) the fries where hard and I haven't had Buffalo wings in a while thought it give it a try again sadly very disappointed in the quality the service was great but food was 2 star at most tbh read more

Ugh they've ruined my Buffalo Wild Wings experience! When we received our order, I was eating until I notice 1 wing have some feathers still attached so I was like okay there's 1 gross, but found 2-3 wings more same deal. Not including how many my boyfriend found on his! So gross. Complained about it but they didn't think it was a big deal & thought it was normal. In all the years I've been going to BWW I have never had that happen. Looks like a lazy cook or prep work, if the wings come with feathers should they not pre pluck them so you don't freak out all the people eating there! Disgusting. Won't eat there again. read more

Went back in asked for my usual server, but Erinne was not there, my server Toni was terrible I had to ask her several times for assistance I may not come back. read more

Do not come here when there's a game! Unless you want to sweet talk the manager so they can sit you first. Been here waiting for a table now for 2 hours and they keep putting people in front of me cause we only a party of 2 but yet there's tables of 4 with o ly 2 people sitting down! read more

Horrible experience! The place wasn't busy at all. We waited an hour to get our food and it was wrong. The server gave us a stank look when we told her we didn't get the correct order. The "manager" tried to amend the problem but it still wasn't correct. Took another 20 minutes to get the correct order and on top of that the wings were burned. read more

This is what we walked in to this evening at Buffalo Wild Wings at the Montclair Plaza, an employee on their phone right up front!! Poor management! [[HIGHLIGHT]]The other host in the picture has his pants sagging so much you can see his underwear from the front AND back . I don't come out to eat to see someone else's drawers![[ENDHIGHLIGHT]] Someone let the manager know! read more

Buffalo Wild Wings - Chicken Wings Near Me - Montclair, California

I've been twice over the past six months this particular location (Montclair). Server was excellent. Food was horrible. Wings came out cold & hard (like beef jerky). The cheesesteak sandwich was also dry & lukewarm. Burger was also dry. Best thing was the tots & potato wedges.....which aren't the focus foods we go to BWW to enjoy. This was the second time being disappointed at the Montclair location. We also go to the Chino Hills location & have GOOD food & service. read more

I feel like all BBWs are the same. I've yet to go to a location with amazing service. The bartenders had an attitude and had sour looks on their faces. My husband and I came on a date night so we weren't going to let our night be ruined. We did there AYCE apps which was a pretty good deal. I still love their onion rings and my husband had some wings but we ended up at Chilis for the rest of the night. read more

Buffalo Wild Wings - Bar - Chicken Wings Near Me - Montclair, California

I received a gift card and used it. Never ate their food before. We had our food delivered and I'm very dissatisfied and disappointed the way they fried the bone in chicken wings, they over fried the chicken wings making it so hard to eat, it's so very dry as if it was made a day ago.. old chicken.. I'm not exaggerating, i almost choked on it.. it was like eating chicharroni.. I won't be eating their food again.. not happy read more

Buffalo Wild Wings - Bone in chicken wings - Chicken Wings Near Me - Montclair, California

Worst bww I ever been, the bartender took for ever to serve me a beer . The whole time I was waiting for my beer she was talking to customers about her personal life. When they finally brought my food it was cold . When I told her it was cold she looked at me like if I was exaggerating. I had to asked her for napkins cause she never brought me some . Now I would understand is she has a full bar, but the bar was empty I would say maybe 5 people . I wnt be coming back. No tip for her.. I live down the street but with this customer service I rather drive to the one in chino .. read more

Highly not recommended where do I start? My wings were not fresh. They came to the table cold they were hard and dried out. I ordered a Caesar salad. It must've had 1000 croutons in it. My waitress was very nice and friendly when I got to see her, I would definitely not come back to this place [[HIGHLIGHT]]One one good one good thing about it is the Dodgers were playing and they were winning so I think that made it just OK but I could've did that at home[[ENDHIGHLIGHT]] thank thank you but no thank you never again. read more

I'm surprised about all the negative reviews for this location. I went for dinner yesterday (Friday evening) and got excellent service. We were greeted at the door and got sat within minutes. Also, our server (I believe her name was Autumn based on the receipt) was sweet, friendly and attentive. She checked on us multiple times and even included extra sauce for my wrap without me even asking for it. [[HIGHLIGHT]]The place was also clean; I saw someone doing a sweep of the floors while we ate.[[ENDHIGHLIGHT]] Overall, I had a great dining experience and Autumn was amazing! read more

I took my wife and son here to eat and my chicken sandwich came out frozen in the middle and all the manager said he could do is take off the chicken sandwich I felt sick to my stomach and no one ate still had to pay 50 for us to throw it all away I would never come back to a bww again no customer service no help read more

This bartender is the WORST! Rude AF!! The entire time she was a bitch to me!!! I'm so over people not caring about there job and not having customer service. Lin wtf! Hire people who actually give a shit people! read more

You know, idk if it's just BWW in general or what but this is the second location i go where the greeter/seater is just F'N rude! We walked into what was not a packed timing lots of open tables waited maybe 8-10 mins for this girl to walk over ask for name & number of people write it down walk away. Not even hey itll be a wait or let me get a table nothing ... just walked away. Another girl came over with a 180 attitude more chipper & inviting i mentioned what occurred and she was super polite got us seated. Now my waitress... again not inviting at all but we were already that far in we proceed to order. BWW needs to hire more people I UNDERSTAND being short staff but clearly this affects the moral of the business. [[HIGHLIGHT]]It could be such a coo spot with the awesome music and atmosphere but it lacks the inviting feeling.[[ENDHIGHLIGHT]] read more

Buffalo Wild Wings - Entrance - Chicken Wings Near Me - Montclair, California

I ordered a 20 piece of Boneless wings and they were so hard that I couldn't eat them two different flavors also I only wanted carrots RANCH ONLY and I got celery BLUE CHEESE!! with my Order . My Dad ordered a 10 pieces tradition wings with Large order of onions Rings and 5 pieces of tenders with fries for my Brother we Never got any Refill on our Drinks I get Football is GAMES ARE ON . And just before we left we also wanted another Large Order of Onions Rings to go and you gave us a Small and acted like we couldn't TELL THE Difference between the Size of the Serving Tray PLEASE DO BETTER read more

Terrible service if you wanna wait over an hour to get your food and when it comes the food is cold this is your spot

[[HIGHLIGHT]]Great spot to watch any game.[[ENDHIGHLIGHT]] Only wish they had better prices, so I could eat more wings .

Sucks service sucks manager is a joke waitress are rude Buyer beware do not go Chilis or Applebees by far read more

I don't understand why we keep giving this place more chances. It's always so disappointing. We ordered the "Online Special of 20 Boneless Wings + Fries"; We upgraded to potato wedges and also ordered 2 drinks. $25.00 later, we go pick up our food. The "wings" are so small they fit side by side in 1 box. I get there's a variety of sizes but these wings were SMALL. And as usual with this location the wings are cold. The fries are cold. It was so uncomfortable eating these hard small pieces of "wings". Our kid couldn't even chew the supposed softer ones. I don't understand how this place doesn't get cited by management. Absolutely horrible service and quality of food. read more

Buffalo Wild Wings - Waste of money - Chicken Wings Near Me - Montclair, California

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If I could give zero stars I would. The food took forever to come out and it was cold. The waitress also was not good and didn't pay attention to us. I am also very upset because we got sick to our stomachs the next day after eating here. I would like my gift cards back and will never come again. read more

Service was the worst. Took 10 minutes for them to even acknowledge. They then messed up my order and manager Slim is completely rude and unprofessional. read more

I have a LOW expectation coming to BWW as a whole. Tried this location 6 months ago and it's was cool, service was great. Came again tonight. Not a great experience.. My Server Kayla whose name I learned when I asked 2 other staff for my bill. She seemed nice but only came to check up on my table ONCE in the 1.5 hr I dined in. I asked other staff whom were around me for assistance and it's like sweeping/sidework was #1 priority. Mind you, they were next to a POS. Asking for my bill seemed like a hard chore. lol When I asked Erin if she could PLEASE HELP close out my tab she made a sour face. Light sigh & sadly had to stop her sweeping & chatting to tell my server. The team was not helpful. At all. Not even the tall guy who might've been a host..? He gave no f^* when I asked for assistance either- great. Made me feel bad for Kayla bc of her unsupportive team. Insert this for your Preshift meetings of what NOT to do. read more

[[HIGHLIGHT]]Omg! We love coming here! from the vibes to the food, and management is so great![[ENDHIGHLIGHT]] Special shout out to my favorite manager SLIM! She doesn't take any bs and is so young but so professional! We've witness her handle several situations in the bar 10 toes down on her own! Such a positive and beautiful person! Always in a great mood but don't push her because she will go there! I hope she see's this! Keep it up girly! read more

Gotta give our waiter Anthony a 5 star for his exceptional service. They were pretty busy with the games on but he was on top of making sure we were getting checked on. The food was good! Everything was hot and fresh. [[HIGHLIGHT]]The restaurant wasn't overly crowded or loud.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It felt like your classic BWW experience we all know and love.[[ENDHIGHLIGHT]] read more

FOOD !! The wings here SUCK ! I've been waiting so so long for Ontario to have a buffalo wild wings. I've been here five times and all five times this location has failed .. they get worse --- I'd rather go to Rancho or Chino. Please stay away from the site stop giving them. Business management does not deserve a damn thing . Wings that might've been sitting all damn day and the fries are always as cold as ever. I put them in the freezer to thaw them out sometimes read more

You know what? The BWW at the Montclair Plaza has a bunch of fucking young idiots working in the front answering their phones. I called 3 times to place an order. Autumn answered twice and the line disconnected twice. The third time some other punk just hung up on me. Fuck this place read more