A huge improvement from about a year ago. When it comes to Wingstop, I've had to travel further to another location that was more consistent. But I've been to this location at least 3 times in the last month, and the food has been consistent and fresh. Tonight, even ordering delivery, the food was fresh and exactly how I ordered. I had to call the store and ask for the wings to be wet since that wasn't an option ordering online. I spoke to the manager and had to give him some kudos for how great my experiences have been. Thank you Josh and your team for your hard work! Keep it up. -The Curly Couple read more

I've been to many wingstops and I have never been treated with such great attitude like I did at this location. Tyneesha Sanders, the store manager is amazing and the environment overall is great! read more

The bathroom is disgusting! Smells like a gas station bathroom. Unacceptable, I hope they clean it.

I love Wingstop, but this is by far the worst location I've ever been to. My order was supposed to be ready at 11:40. I got it almost half an hour later than promised. There was a large lunch rush of orders, so I understand waiting a little longer. But if you're not able to promise the food for this long, it should be noted when ordering. I can't blame the staff because they were doing their best. The fault lies on the managers for understaffing this busy location. read more

Immediately greeted and assisted by Mark!!! Just ordered family 30pc ok for my Ohana and he was super friendly and helpful!!! Leadership give this kind hard working employee and individual a pay increase and Employee of all time award!!! :) I've never ever had a good employee interaction here!!! Super thanks Mark!!! read more

Wingstop - S/O to Mark super friendly upon entering was immediately greeted!!! Wow that's unheard of here at this location!!! - Chicken Wings Near Me - Pomona, California

Over all there good service but I was very disappointed in the size of the tenders that they have given me they not promoting the correct size of chicken tender shown online read more

Wingstop - Chicken tenders - Chicken Wings Near Me - Pomona, California

placed an order on the phone, waited for about 20 minutes after i got there to be told that they were working on it still. i waited for 30 more minutes, and they were about to close so i asked them about my order. they simply said they don't know what happened to my order, and couldn't even get a simple apology. waited an hour for no reason read more

My boyfriend and I came here after a long ride from Knotts and we asked the employees if our food was ready, it still had a little longer to go so we used the restroom and these people had the audacity to yell "One person at a times in the restroom" that was so rude of them and i just felt really uncomfortable after that read more

They seem understaffed here. I arrived 30 minutes late to pick up my online wings order and there was one person ahead of me waiting infront of an empty check out. Two employees in the back could be seen hurrying to make wings. After 10 minutes one of said employees came out to give the guy ahead of me thier order and ask me if I had an online pick up. They then proceed to hand me my order which I watched them just complete. It was just some random Wednesday so it was not even super busy. The food itself was fine, and what I would expect from wingstop. Overall I would recommend going somewhere else unless you want to wait. read more

Wingstop - Lemon Pepper Boneless - Chicken Wings Near Me - Pomona, California

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Do you really expect me to eat this? Don't have much to say but I need 85 characters to post this read more

Wingstop - Feathery Wing - Chicken Wings Near Me - Pomona, California

Love the service the guy that got my order was really nice and was able to be patient with other customers. He was very social which is good! I got my food and it taste really good and got my order correct! read more

Wingstop - There was a chicken on the floor I hope they didn't give it to anyone... - Chicken Wings Near Me - Pomona, California

Today around 4:10-20, I came to pick up my order. It was very busy and they only had two employees, which is concerning knowing it's a busy place. Do better. When I got home, my fries were the worst, they were practically burnt. It's very sad because now I'm forced to eat it because I spent money. Everytime I come to this location, there's always something wrong. Last time I order and they missed my drink in my uber eats. The cajun corn was cold and lacked flavor. I also ordered hot honey for the first time and it didn't have no flavor to it at all, it was very dry it's like I ordered lemon pepper dry ash. read more

Wingstop - Chicken Wings Near Me - Pomona, California

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One would think calling an order in would be more efficient. Not with WingStop Rancho Valley! I called in an order at 10:47 PM. I was told meal would be ready in 20 minutes. When I arrived they hadn't started on the order. I waited a few minutes and when prompted paid at the counter at 11:14 PM. They were prompt about taking the $$. I finally rec'd my meal at 11:37 PM. FIVE ZERO minutes- need to do better! read more

Worst Wingstop ever. Ordered online, got to the store, order wasn't ready, no one was taking orders, still had to wait 25 minutes for my order. Understaffed location, not the employees fault but it sucked. read more

This wingstop has been the worst wingstop EVER! The workers have such poor attitude, very disrespectful, seems to not care about the job. We always over a HOUR for a few wings. Once we got our fries after waiting over a hour we got frozen COLD fries! Just this past saturday I had ordered ten wings which they included a wing with FEATHERS!! That's just disgusting!!! They added an extra to even it out to 11 wings but if you already saw the wing with the feathers why in hell you couldn't remove that disgusting wing?! Overall it's a horrible wingstop always so disgusting never cleaned. We drive further out for wings now to avoid this location. read more

Wingstop - Feathers on the wing - Chicken Wings Near Me - Pomona, California

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Honestly the worse wingstop. They said 10-15 minutes ended up waiting a hour just to find out they haven't even read my order. I had to wait another 6 minutes for them to actually cook it read more

Every time I come in always a line waiting for online orders. They need to hire more people

Worst wingstop I've been. Why accept a order if you not going to make it on time. And your excuse is we're trying to close. Had us wait like over 30 minutes and reply to when will it ready is we're trying to close. Then why get the order in the first place. read more

This place need to be check out by the food department because they always put a lot of oil on my wings and next time they left the ranch open and it felt all in my food, and they only gave me one flat wing horrible customer service read more

Wingstop - This place needs to be review by the food department they always put a lot of oil and I had to go back next time - Chicken Wings Near Me - Pomona, California

Michelle and Jeanette have great customer service my boyfriend and I hardly go to wingstop I made a mistake ordering and they helped me through the whole process of exchanging the sandwich read more

First of all idk why I keep giving them chance, they usually take forever on orders, and today I got salty,SALTY FF, Tried eating but couldn't , and then service they seemed mad all the time read more

Wingstop - Chicken Wings Near Me - Pomona, California

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The customer service was great very courteous the food was great. Nice energy for a small place store 1081 thank you Joshua

Janette at the counter was the sweetest! Wings are always good here but great service is always a plus:)

may be the slowest service I have experienced my entire life. Completely rude staff and a little smelly to be honest

First time attempting to trying wingstop and didn't even get to pick up my order. I placed an order for pick up, it said 16-21 minutes your order is ready. I was there when it told me to be there and yet my order was not ready. I waited inside the restaurant for OVER ONE HOUR and still did not get my order. The workers would not even check to see if my order was even close to ready. Instead they yelled at me and kept complaining about how they just clocked in and do not know what is going on, and that what they have ready is was they have. They did not even check to see whose order was ready just automatically told me no. I asked them to cancel my order and they took my information down on a random sheet of paper, not sure if they will actually cancel the order. read more

Always have my order right they have great customer service!!! I been coming to this wing stop for 7 months and nothing has ever changed since then only when crazy people be coming in complaining about their orders because they don't know how to order employees just work there and do what they are told I seen them deal with so much keep up the great work guys!!! read more

Whoever worked on Saturday April 26 at 12 at night u actually suck at ur job and should be fired can u not even read?the food wasn't seasoned correctly and y'all just threw some sauce on the tenders and called it a day not ordering this bs again it's happens anytime I order at night from this place read more

it doesn't smell that great in there i didn't even order food i just left the smell was too much for me read more

These are supposed to be Sauceda wings I'm not sure r what happened. Overall it seemed that a lot of people were also goign back because their fries were missing seasoning. Must be a thing ?! read more

Wingstop - Chicken Wings Near Me - Pomona, California

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The cashier should ask me what sauce I want. But he just kept me ranch dressing instead. When I asked to swap to the hot sauce, then he lied to me saying it's the default sauce and that if I wanted to swap it, I needed to pay 1.95 read more

Super slow they take way to long with the orders would definitely not recommend coming here if you need to be some where else by an hour they had my order ready and just let it sit on the metal rack read more

I'm waiting an hour for pickup when the app said it'd be ready in 20 mins. It's a really bad service and the workers here are careless. On top of that the manager can't even make a show with these complaints. read more

Wingstop - People waiting for their orders - Chicken Wings Near Me - Pomona, California

Not very clean place. Service was by a young lady who seemed to not enjoy working here. No ice. Floors super sticky. Food was good though.

Horrible service! I would rather take a drive to the next city over than to order from this wingstop that is close to my house. Quality is definitely not there. Some of the most disgusting wings Ive ever seen. Sad to see wingstop has a team in pomona that takes no pride in their work. WINGSTOP DO BETTER read more

Paola D you sound dumb why would they let 2 adults go in the restroom at the same time I was there and it was a customer that said 1 person at a time don't leave stupid reviews read more

Horrible customer service, wings were disgusting. I would rather eat anywhere else than this place in Pomona.

Worst service at a wing stop I've had guy in the back was very rude when he messed up my order and tried to charge me after the fact

The wait is too long. I seen three customers come in order and got their food before mine. I only order 10 wings. Waited 30 minutes. I thought you get one sauce with 10 wings. I was charged $1.80 for that after the fact. read more

Order took over 25 minutes (only ordered wings & fries). Was given corn instead of fries, and was told when they handed me my order to go that they were out of fries. Flavor was not great on the wings either. Absolutely do not recommend. read more

Damn, I should've definitely read the reviews before ordering from this location. I ordered the 20 piece boneless meal and it comes with 10 piece free wings today and that's what I got. I called him. I spoke to Samantha to make sure my order order would be perfect. She made sure all the ranch was in the bag. She's great. My food on the other hand was not. Definitely all my chicken was burnt and absolutely zero sauce on them. Sucks because Wingstop isn't cheap and you pay a good amount of money for it. Definitely will never order from this location again. read more