We love going to Wingstop but this experience was very poor. We placed a to go order about two weeks ago to pick up on the way home & the man on the phone was very confused the entire time & it took us about 15 minutes to get him to understand the order. Once we arrived to pick up our order, the wings & the food were cold even though we arrived right on time to pick up. We were very disappointed with this experience and we hope our next experience is not like this one. We love WingStop but do not want to eat cold wings and fries for dinner. read more

I've heard a lot of good reviews so I went and tried it out. The place was clean and good service. I wasn't a fan of the wings they are more on the slimy side. The French fries had good seasoning. read more

I hate coming to this location because they never get my order correct, after the third time of screwing my order up I contacted management and was offered - 5 free wings with my next order.....the wings are great but pass on this location or at the very least make sure you check your complete order before heading home and being disappointed like I was. read more

I kinda like this place even though it seems to take forever to get your order. Then you get the food and wish you'd ordered more. The prices are pretty good and they have some good deals. It is a good place to grab some dinner to go. Sitting at Christown (unless you are mid-shop grazing) is kind of a sad thing. The decor is clean as are the bathrooms. The staff seems to change often and probably get minimum wage so you can take that as it is. The wings themselves are cooked well and the sauce choices are intriguing and really very good. Fries not eaten there are limp but otherwise they are homemade deliciousness. I like the place for a change of pace from the usual fast food. Dealing with Christown (as it is now) is the only drawback. read more

I loved this place. The parmesan garlic wings were so yummy! It was my first time there and I would definitely go back again.

Excellent place to watch the playoff games. My family and I had a blast! Our food was hot and fries just melted in our mouths and love the new voodoo fries! But the wings were so big and we love your HOT sauce and lemon pepper. The cashier natalie was great also and the manager On duty. They even came to the back of the restaurant and got us refills on our drinks we didn't even have to go back to the front for that. That's was on point customer service! Thank you Wingstop Bethany crew. read more

Came by this wingstop 4-20 8:30pm my online order came out to 31.46 when I got there to pick up my order the cashier told me "10 cents left over" Thats literally all she said after charging my card and having me sign. So yes I was totally confused. She then began to tell me I still owed 10 cents. I asked why? She said it usually happens when people dont have money. I was shocked she said that to me!!! Gave her cash to cover the 10 cents. But at this point I was worried my account maybe had been frozen and I was embarrassed with a line forming behind me. I ordered a large fountain drink and what do you know it went through. So if this isn't something on my end then why am i being accused by the cashier of being broke? Why am I the one who is being embarrassed? For what? Your system is flawed. Clearly. She said this happens to other people too. Sad. Customers being embarrassed on a regular basis. Even if I didn't have money the transaction wouldn't go through period. Its not like a loan where you on get approved for a certain amount ams then owe the rest thats not how debit or credit card transactions work. All this just to get some DRYER then this desert we live in wings. read more

Lousy neighborhood, slow service, few tables especially for big groups . . . But the Louisiana rub hot wings are the best anywhere!! It is worth putting up with all these negatives to get these wonderful wings! Don't miss the rolls. Use them to sop up to spices and drippings under the wings. Mmmmmm!! Wish they had one in Desert Ridge Mall. Hint!!!! read more

I traveled from New York to visit Phoenix and a highlight of the trip was stopping by to eat here. Food was made to my specification and I didn't mind the wait time knowing my food would be hot and fresh. Everyong there was nice and friendly and I would recommend anyone one of my family to stop by and coming here to eat our next visit. :) read more

Amazing service & even better grub! This is definitely a go-to place for me! Try it out- you won't be disappointed!

Food was great! Wings and fries were still hot, but the staff was unfriendly. They weren't rude or disrespectful, but I am the kind of person that I would like a smile at least from the employee. I didn't felt welcomed at all. I hope they were having a bad day because I moved close so would probably go back. read more

I love the atomic wings. I also like the sandwiches. This location is one of my favs because its right by my place. The staff is also very nice. read more

This location is the absolute worst. The managers here are a complete joke. Xiomara the "manager" honestly makes me wonder how she even has a job? My order was completely wrong, I got boneless when I ordered bone in and the flavors were wrong. It honestly wasn't even my order. So I get home and call back, and was told to bring in my order with the receipt and that they'd replace my order. So I go in with my food that i didn't eat and a receipt. And xiomara the "manager" wouldn't even talk to me. She was having her cashier negotiate with me, even though I was already promised a replacement because my order was completely wrong. When asked why I cant speak to xiomara herself, the cashier said "she told me to tell you she's busy right now". Are you kidding me? It's her job to talk to customers. So she eventually comes up to the front and tries debating the fact that my order is completely wrong. So I finally just gave them my food back and told her that I didn't even want a replacement or refund, I just dont want that food anymore. So as she walks away from me she says "stupid ass bitch" under her breath (not sure how quiet she thought she was). I was speechless. I left the restaurant insulted, no food, with 15 dollars less in my pocket. I tried calling back the next day to tell someone else in management how xiomara was treating me and she wasnt taking me seriously, doubting everything that I was saying. Im done. I refuse to go back to wingstop ever again. read more

Was looking forward to picking up wings prior to the Super Bowl, but had no idea I was ordering from the most inept restaurant I have interacted with in sometime. I can't even take the energy to tell the story but here's the worst written, short handed breakdown: a dozen staffers all standing around (some chilling and eating pizza) looking like they had nothing to do at this point in the day, the cat is out bag when an employee tells a new customer that wings weren't going to be ready for an hour (but no one really knew as it turns out the frier was fixed shortly after I left), no one apologized, no one offered any compensation, refunds were hard to come by (seeing as none of the four to six people around the registers knew how to issue one "what's the code? Which refund do I choose?" Etc.)...all in all it was a proverbial sh*t show. I know technology malfunctions and things breakdown, but it shouldn't render a business completely useless. My favorite part was when one of the employees tried to make me feel stupid when I asked if refunds were an option out of this nightmare--Rick Ross should be ashamed to be associated with this restaurant. read more

If I could give them 0 stars I would. I called in an order for the wing combo ( 6 wings, fries, and a drink) they said it would be ready in 18 min, when I showed up I payed at the counter and took a seat to wait for my order. Sat there waited for awhile. They usually call your name out when your food is ready, not once did I hear my name and trust me I was paying attention I was hungry, 4 customers got they're food before me. It wasn't til I went up to the counter to ask for my food, that they have it to me. It had been sitting there this whole time! My fries and wings were cold. The 3 ladies that were there weren't even busy, one was on her phone the whole time, maybe if they put that damn cell phone down and focus on Custer service they would get better reviews . read more

i absolutely love this place great food , everyone so nice service highly recommended!!

We frequently come to this location for wings. The staff is always welcoming, even remembering our names and even order at times. Doesn't matter what time of day/night it is they are awesome. Definitely will continue to be a regular. read more

I love the environment and friendly employees. When walking through the door the immediately approach and greet, they also let me know of any specials or deals going on. Not only is their customer service great but the food is always done in time 15-20 minutes. They let you know the timing and if it's over the time they give you a free meal. Their seasoned fries are always made fresh. I have tried all the wings flavored because they were recommended to me by the cashiers and they were all delicious and spicy just the way I like my food. The environment here is also family friendly and I also feel comfortable going alone. Overall they have the best customer service and meal specials. read more

Good food everything just about everything is delicious love there rolls... There website is not user friendly at all where the heck do you find the menu... Have to order before you find anything to order that should be the first thing you see.. First time I got frustrated and went to get wings somewhere else asked others and said the same website needs to be more user friendly. Wonder how much business they lost because of this. read more

Wing stop is delicious! The chicken is always cooked perfectly and super crispy. This wing stop in particular is very stingy with their wing sauces though. A lot of the time there just isn't enough sauce making the chicken some what bland depending what flavor. The French fries are seasoned very good, yet are disgusting due to the lack of crisp or crunch. They are extremely soggy and mushy. Even when asked to make them extra crispy they fail and are just as soft. I go to this location a lot because it's the closet to me, I haven't had such issues at other locations. The customer service here is alright, nothing great. The employees look very sad or like they don't want to be there. And there are often little mistakes such as forgetting the drinks, side sauces, incorrect change back, and wrong type of wings (boneless or bone in). Overall wing stop is great with their chicken, just this location makes me second guess since all the aspects besides the chicken are poor. read more

i ate at this wing stop and just a few wings into my meal i got noxious and light headed, so i went outside to get some air. as soon as i stepped outside i threw my food up.with vomit on me i went home and showered. by the time i called they had already closed for the day so i called the next day to inform them of what happened and that id like a refund and that the wings could be bad only to have lilly the manager brush me of like i was trying to scam them and not paying much attention the to telling her about a possible food contamination,till this day there has been no resolution ... wow, im updating this to inform that the owner called me and basically said i was wrong and that there is nothing wrong with the food! THE OWNER HERSELF!!! im sure she was in that kitchen that night and oversaw the entire shift to be able to call me and inform me that there is no way the food was maybe handled improperly or maybe the oil was changed daily, unreal!! i would never recommend this place to anyone, if you have an unpleasant time or maybe even food poisoning(as i did) there will be no solution or maybe a sad(insulting) attempt at it .. read more