The food is actually made really well here compared to some other locations but the customer service killed it. I needed help with my order and had a question for the girl at the register getting my order. I asked if she knew if the wing flavors were in separate containers. (For some reason they always combine multiple flavors in one box leading them to mix.) I was trying to catch her before she put items on top of the bag and rolled it up, but it also would have taken her 2 seconds to open the bag up and look inside and go ask the staff in the back if they could separate them. Instead she handed me the bag and said "I don't know, I just work up here" (pointing to the register) in the most dismissive way. It definitely came off as, "not her job, not her problem" attitude and left it on the customer to figure it out. I then asked if I could at least have a separate container since she refused to help. Pulled all my items back out, wings open on the counter and separated them there, sauce drip and all. Not 30 seconds after she was in the back helping the cooks pack up orders and get condiments. So what happened to her just working the register again??? Her name is Serena and she's not new here. She does know, she just didn't want to ask or help. read more

Wingstop - Serena only works on the register apparently, she has no idea what goes on in the back...right. - Chicken Wings Near Me - Peoria, Arizona

This is a great place. I love the atmosphere. The employees are some of the nicest and coolest people. The customer's are friendly. Bathrooms are clean. Don't forget to mention that the food is amazing. read more

I called to place and order and was immediately asked if I "mind holding" to which I replied yes. I had no idea that i was going to place me on a 20 minute hold never returning to the call. My husband called on another line while I was still on hold mind you and placed our order with a young lady. Terrible customer service. Fast food is one of the easiest jobs to get yet people can't even do the basics. read more

Wingstop - Call screenshot - Chicken Wings Near Me - Peoria, Arizona

The food is tasty and delicious but the looks is a bit okay because one time I ordered Korean q and it looks strange but still was good. Service is slow but the food is worth it. The theme is a good wingstop area the bathrooms is good the drinks good. I feel like they don't give me too much fries tho. read more

Went and spent almost $60 for 5 ppl and the wings weren't bad it was the fries they were overcooked and to salty. Even my son who over salts his fries couldn't eat them so that was a waste of food. read more

Wingstop - Chicken Wings Near Me - Peoria, Arizona

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Overall: 4.5 Food: 4.5 Service: 5 Ambiance: 4.5 I almost always get the chicken sandwich but I did add on 5 wings to my order. This wingstop made me fall in love with Lemon Pepper as they probably coat their chicken in the lemon pepper for maximum flavor. My go2 chicken sandwich is the Mango Habanero - it's an incredible combination with the pickles they put on the sandwich. Management seems to run a tight ship at this location which is the most crucial part to the fast casual type restaurant. Staff is kind which usually correlates to a positive work environment. Multiple locations in the area - I would order from this Wingstop! read more

Been here 30+ mins and still no indication of food... nice people good flavor but just the slowest don't come here if you have other things to do read more

Wingstop - No food ... still waiting - Chicken Wings Near Me - Peoria, Arizona

The wings were good terrible customer service. We came to pick up our order we placed on line. The older lady was talking to the people in the back ignoring us like we were a painting in the wall. We asked for our drink cups and the lady had to nerve to say hold on I'm getting there. I'm like lady I'm suppose to wait for u to finish your nonsense convo with your co workers how about u do that u are getting paid to do. I didn't know wing stop pays their employees to yap then help the customers. read more

I ordered online and picked up in the store, which smelled like dirty mop water. The gal at the register was friendly and attentive. I haven't had Wingstop in several years and I remember it being so good and fresh, especially the rolls. This order did not cut it and I was so disappointed. I got a 30 pack boneless and large fries. The fries were over cooked and burnt. The wings were dried out and the bbq ones didn't have a lot of sauce. I remember them having honey hot once upon a time but not anymore. Wasn't a fan at all and don't plan on returning unfortunately. read more

Wings were good but the Cajun corn was horrable. Don't think they were cooked all the way and were really tough.

Terrible customer service. Placed in order online for pickup, when I arrived for my pickup time I had to wait an additional ten minutes. Keep in mind the store was not busy and the workers in the back were not doing anything. Once I got my food I expected it to be freshly made but no I waited an additional ten minutes to get cold wings, fries, and bread. DO NOT COME TO THIS LOCATION. read more

I went here 2 weeks ago for my birthday to eat out! And the customer service was great and the food was amazing as well! The wait time wasn't that bad it was a reasonable wait time probably 20 minutes? It was a Saturday and 7 of us and kinda busy! But the food was yummy! read more

Extremely happy there is a wing stop in this area. I frequently play basketball near by and this place is clean, the service was prompt and courteous, and the food was exactly as expected. I will definitely be a regular here. Nothing more you can ask for from a perfectly executed wing stop franchise! read more

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One of the worst customer service experiences ive ever had. I walked in and 7 staff members were back of the house staring at me and some customer who looked like he had been waiting a while. After several minutes of no one up front and a lot of staring a girl came from the back did not greet me and said "placing or pickup?' I told her picking up. "Name?" I told her our order name, she grabbed a bag, set it down and walked away.. She said 4 words to me.. did not greet or thank me. Several other employees eyeballed us and just stared.. read more

Wings where overcook, extremely dried and barely had any sauce. Cook should be fired. I have order from other location and this has been the worst place I have place an order from. read more

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Service was great; Angel was very helpful with sauce tasting and very polite. Made my experience smooth and easy. read more

I have to say I grown to love wings because of wings stop wings! The spicy habanero is the best.

too spicy and way too salty, they won't be in business long,ordered online, checked in when we got there, noone announces the names when they set the orders on the rack, such an easy fix for people waiting read more

First we had completed our receipt review before getting our food. Second if you don't have salt and we ask for lemon pepper it should be free. Third I had to go buy my own lemon separate since they had no lemon. The one star is for the service of the cashier. Last the order wasn't as you order wings were to soft we asked extra crispy. Disappointed read more

BEWARE JUST KEEP DRIVING Do not come to this location. This place is very disgusting and customer service is not too great. I found myself apologizing to the employee and i shouldnt have to it felt like she was order and rushing me. Her name was Brandy. She was very disrespectful to me and after I ordered I took a seat and she was very short and impatient with many customers and had a out burst. I'm not sure what's going on at home but you go off sis. But the least I could've expected a bomb meal nahhh. I only ate 1 thing today and that was wingstop for lunch. Currently violently throwing up and have flu like symptoms. Will not be coming hear anymore tank you brandy. Brandi has to have some more customer service training Or a pay cut it both are possible great read more

The workers here polite and respectful and got my order done quickly. They all had positive attitudes and the food was cooked to perfection.

Okay so before this location we always had to take a good 15min drive to Wingstop, so when this location opened up my family and I were excited to have one open down the street. Now, we prefer the drive back to the other location on Thunderbird. We gave this location a fair shot, five times in fact to give it time in case the flaws were because of the newness. It wasn't, and that's what's so disappointing. Every single order has had missing food, has taken a minimum of an hour and half after the initial order was put in to even have it ready for pick up, and for 4 out of our 5 orders the wings were over cooked with minimal sauce. ( so minimal the wings soaked up whatever they were sauces with and still dry) We have ordered at times ranging from 3pm until late orders at 9pm and it didn't change. Even when it wasn't crowded inside, the food never wavered in taking an epic amount of time for a pick up order. Twice our order sat in the bag at the pick up counter for over 30 minutes while we waited because they forgot to give it to us and every time we asked we were told it's almost done, this indicates a lack in communication between the staff. I hope this place improves, but for now we are done trying and would rather make the 15 minute drive to know our order is not only complete, but the food is cooked correctly, and we aren't waiting almost 2 hours to eat dinner after our order is placed. read more

amazing . very great service came there a little to late at night the other day and gave me the best wings ngl

Best wings ever! Kendra has amazing customer service, I had a lil problem with my order but she was able to fix it right away. We will continue coming to this wing stop just for her! read more

Wingstop - the inside of a fast food restaurant - Chicken Wings Near Me - Peoria, Arizona

Customer service terrible, they cashiers just don't seem to care. Placed a app order, waited the 25 mins before coming in and still ended up waiting 45 mins more for my order. Would avoid this location at all cost, save yourself the time and headache. read more

me and my husband always come here and we haven't had one bad experience yet. today wasn't any different we went and all the workers working did such a great job the food was amazing and fresh and they are always kind. 100% recommend this wingstop to anyone and everyone read more

Absolutely terrible emoyles are just chilling and are taking way to long for some wings, never coming here again!!

I went here with my sons, and my reviews are truthful. All the time. These are the worst wings I've had in over 20 years greasy and with no taste, and my son saw one of the workers make the batter and on her phone and then put her hands back in the batter, so watch it folks you might get more than hot wings here. read more

They sat around and talked most of the time I waited. Arilena was the cashier that took my order very unprofessional she walked away while I was talking to her. I saw several people walk in and she ignored them. Not to mention I was missing fries. When I tried getting her attention she ignored me. Very unprofessional would not eat here. This shift was all over the place and did not know how to handle multiple orders at the same time. I noticed lack of effort between all and communication. Would not eat here unless if you'd like your food cold and not all complete. read more

Just went to wing stop for the very first time. Spent $27, an 8 piece garlic parmedrano and an 8 piece mild. I got home , ate 2 pieces of each and within an hour was violently ill, vomiting. I called the restaurant, they refused to help me or give me any type of credit on my meal. Very Poor Customer Service. I have never encountered a situation like this before. Unbelieveable !!!!!!!! read more

I am so glad that they finally open one 5 minutes away from home. Amazing food and service!!!

Never been to this location but can tell you the customer service is top tier and food is amazing thank you guys!!!!!!!