My Wingstop order did get here in a timely manner, it did only take about 15 minutes to get delivered to my house. However, when I opened my bag, there was about 1 or 2 items missing that I clearly remember ordering. I was going to call the restaurant, but I decided to give them a little bit of grace, considering that maybe the location by my house could have been really busy, understaffed, OR the staff that WERE there, probably just did not know what they were doing or were in training. Wingstop is not bad, I really like the food there and I like the soft drinks as well, mostly the coke or root beer, but honestly they need to do so much better. I feel like they need to double check an order before they deliver it to the customer. If people are ordering and paying for what they order, we expect for everything to be there. But on the other hand, I do understand. I hope they will do better next time. The overall number of stars that I would give this order, would have to be a 3.5 star rating. The total price of everything I ordered was a little over 20 something dollars. I do still think it was worth it. However I also do wish that I could have gotten everything I ordered. My expectations were not all met, but I was still somewhat satisfied with my order. I would 90% order again from wingstop. I think maybe I just have to be in the mood for it or really be craving it, otherwise probably not. read more

I wanted to give this place another shot, this is my 3rd visit here and got the same ending result. This place just not it! The service is bad, the restrooms aren't cleaned and the food is always COLD (wings). The fries are the only hot portion you receive the wings are ICE cold you can tell they've been fried for some time and just washed in whatever sauce you choose. This will be my last time visiting this location... Happy Yelping read more

Ordered for a carry out chicken wings ,tenders with fries.The wings were so hard and dried up .The tenders were cold and the fries had been soggy like they were made and kept for a long time.I had to throw my whole order in the trash bin.Was expecting it to be tasty and fresh but highly disappointed. read more

This location has a more welcoming environment than the other locations around town. Seating is not limited and you are able to fit a couple of groups without feeling cramped. They also have this separate area that can closed off which I am assuming are for larger groups or don't want to stay away from the noise. They have two of the coke machines here you can change the flavor and in between all the utensils, to go boxes, napkins, ketchup, and your napkins. Service was quick especially being a new location. I think I only waited about 10-15 minutes for my wings and fries. I would like to mention that I was with a party of about 8 people and we all got our food in time and it tasted delicious. I think what made this visit great is they had plenty of staff to help out usually other locations are short staffed and causes longer wait times and unsatisfied customers. read more

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Wing were good service good clean dining area I recommend it wings have enough sauce the fry corn little bit but good taste read more

Wingstop - Chicken Wings Near Me - Pasadena, Texas

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Our order has always been right and the food is good! We usually order through doordash for pick up. It's convenient. Will be ordering again. read more

I go to this location often the service is always great with the people at the front. I went in the girl at the front had her hands full with some gentlemen from the plants places a large order. Yvonne from the back already irritated that she had to come and help took my order of Garlic Parmesan bone in wings she asked me to reprint it i said bone in please. On my lunch break already running a little i just got my bag and didn't check until i got back to work and its some dried up boneless nuggets! I called up there to tell them the person whom answered the phone ask for my name to look up the receipt Yvonne the phone already with and attitude saying no you did not order bone in i tried to explain to her that i did i know what i ordered she told me I don't care what you say your just going to have to come and watch the video I said I sure can after work since I'm 25 minutes away. I asked her for upper managements phone number or email she told me I am the manager i said no ma'am higher then you she told there was no one i said you have to have some kind of contact to put me on hold for 22 minutes and had another employee pick the phone to give me a phone number that goes strait to voice mail. Yvonne as ruined that location for me with her lack of customer service. read more

I came to Wingstop with an order placed online! Got told it would be done at a specific time and it wasn't whole bag was full of buffalo sauce and ripping. If I wasn't in a rush I would've never order from this location again. read more

I was very upset I went there maybe about two and a half weeks ago. I went in at about 11:40 . I was waiting for someone to help me at the counter. I got off early from work because I promised my 14-year-old daughter that I would get her some wings. They would not serve me because they were closed. I said the door says midnight I didn't know you were closed at 11:40. She said we stopped taking counter orders at 11: 40. It was 11:44 and by the time they got to me they were closed. I asked her who was the manager at that location. She said there is no manager, I am the assistant manager here. I asked for the corporate phone number and she pointed to the wall and walked away. As much as I go there during my lunch for work I haven't been back. I tried to get a hold of the corporate through email and the phone number and got no response. So I just took my daughter next time to brew wings. I didn't catch the girl's name as the assistant manager at the Deer Park Laporte location off of center and Pasadena boulevard but I promise you that she was rude and disrespectful and I will not go back. read more

It was ok. I get my Wingstop cravings ever so often and this just so happened to be one of those days. After running a few after work errands, I made Wingstop my final run. I ordered my usual: 10 pc with 1/2 Louisiana and 1/2 mango habanero. I decided on the combo which also includes choice of fries or veggies and a 20 oz drink. My fries were a bit salty, so for my salt sensitive friends I would recommend no seasoning. Wingstop's fries are just as good w/o it. Wings were Wingstopy...not dynamic nor disgusting...just regular. My fav this trip was my opportunity to build my own drink. They have the fancy soda machine at this location and I it. I built a zero sugar Minute Maid fruit punch Sprite Lymonade mix...mmmm...mm! Other than that, Wingstop had the same flavor I have come to expect and enjoy. read more

Wingstop - Here chicky, chicky - Chicken Wings Near Me - Pasadena, Texas

The staff was good and the Resturant was clean. Very clean. The wings were good however not as good as I remember. The fries were as good as I remembered. Thank you Wing Stop.. my appetite is satisfied. I do think it will be awhile before I return though. read more

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Awesome service for our school students! The staff there in the restaurant were very courteous!

I have never left a review before, but today's experience was so disappointing, I felt it was necessary. We ordered food for 4 on Waitr to have delivered. When it arrived we noticed missing items and an order of wings made the incorrect flavor. Mistakes happen, No biggie, we called and asked them to make it right. The on duty manager apologized and started having the wing order remade the correct flavor. All good so far. When we asked for the additional items we paid for, which honestly were under $4, we were told they weren't on the order. Even after texting the manager a screenshot of the waitr receipt proving the we paid for extra items, they contacted the General manager via phone for approval but they refused. Just to clarify we paid a $3 waitr delivery fee, tipped the driver $12 and paid $60+ for our food. The store made the wings incorrect and even though it was an inconvenience, we didn't have an issue driving the ten minutes to get the correct wings, but to not cover the $3.40 worth of items their system missed, they chose to deflect the blame to their partner. As a business owner myself, that's very disappointing, especially given the fact that their customer had the proof of the correct items being ordered. read more

Ordered Garlic Parmesan bone in wings on Friday night. Drove home and each wing was cooked to a different shade of pink. My first clue that these wings were not done right was that the skin looked baked, not fried. The second clue was there was no garlic smell or taste to the wings. Generally, garlic wings have a garlic smell and taste ... Mine tasted like margarine. I did get some parmesan however, not on the wings, but stuck to the edge of the box. I called on Saturday morning to talk to a manager and was asked to hold. After four minutes I hung up and called back and was told the manager was busy ... could I call back later. This used to be worth the drive from from Burke & Fairmont because of the service and the quality of the food, now they are just an place to go if you can't find anything better. read more

Lack of customer service as well as inability to prepare internet orders in a timely manner. My advice is avoid this wing stop at all costs! read more

We have been dining with Wingstop in deer park as our go to night out as well as for private parties at our home, for many years. The food is always absolutely perfect dine in or carry out. Anthony, the store manager has even personally overseen our order large or small! In the rare and unlikely event that something does meet our expectations, Anthony ensures we are completely satisfied, in an efficient and professional manor. I would encourage and recommend this restaurant for all of your dining or catering needs! Good job Anthony keep up the good work! read more

It's so nice to have amazing wings right around the corner. My favorite is the lemon pepper, and I'm hooked on whatever it is that they season the fries with. The new location on Spencer was a great move as it is much more spacious and comfortable for dining in. The owners do so much for the community and sponsor several youth sports organizations. read more

I Like the Location Near Spencer and Center Much Better than The Experience I have had at Spencer Near Strawberry Rd in Pasadena Texas

Decent speed service, usually here around 9-10. Staff is a hit or miss. Usually a 5-10min wait before they ask if you can be helped. Sat by the bench then they suddenly drop the caution cones in front of me loudly and just began moping. read more

So I called in order. Waited 15 min to come pick it up. Now I'm at the store and I've been sitting here for 30 min waiting on 20 boneless wings and a large order of fries. I managed a wing stop for 5 years and whatever happened to the 14 minute guarantee? This is ridiculous. I can guarantee my wing stop was way busier than this one and yet you can't get boneless wings that take 5 min to fry and fries that take roughly 2.5 to 3 min if blanched properly. To the owner you need to get on top of your staff and correct this issue. Finally got up and asked for my food and it was sitting on the counter just as long as I have been sitting in the store. Will never return to this location and I advise anyone else who reads this post to do the same. That's just horrible customer servix I'm updating this today March 14th. Still haven't received the gift card the owner said he would send. I'm done with this place. This would of never happened when I was running a wingstop. Horrible customer service and people who cannot keep their word. I'll pay the extra and just order from Buffalo Wild Wings from now on at least they care about their customers. read more

I placed an order inside at 9:16 for a 6piece boneless combo. It was not busy , maybe four other orders who came in after me that conveniently received there order before me too. At 9:50pm, still didn't have my order and asked. My order was sitting on there shelf the entire time so of course my wings and fries were cold. I was sitting in plain eye view , no one ever called out my order. I asked for my money back . They could have offered to remake my food considering I was waiting for over 30 minutes for a small order. I had to be to work for ten o clock so not only did I not get food but was also late . I wouldn't have resulted to writing a review had I not seen the workers laughing as I left . To my knowledge , most Wingstops are independently owned so that's definitely a poor reflections what the business has to offer . Completely disappointed. Needless to say I won't be back . read more

I use to like this place but it has gotten horrible over my last 2 orders. I thought the first bad order was just a one off which I say was bad because well none of the wings had the seasoning I ordered. Then the second time I paid attention to the seasoning for a take out order only to realize they shorted me 20 wings, and completely left out 1 type of seasoning I ordered as well as not being able to count. read more

Brought the kids to eat a late lunch/early dinner. When we arrived, we were greeted kindly by Whitney, she was extremely patient, kind and mondo cool. It's service like hers that being people back to that location. Thanks Whitney!!! read more

If you place an online order your safe to come in and pick up. Food is great but if your coming in as walk in guest you get ignored and they take forever. If you ask about your order you get told there's other orders in front of you. read more

Love wing stop their fries are amazing wings are so deliciousme and my boyfriend have it once a week

I just had an EXCELLENT experience at this establishment. I usually only review a place if they make me super mad- but the manager here (Elizabeth) was so great, and handled my problem so awesomely that I had to give her some serious props. We downloaded the app, and used it for the first time to place an order for pickup, then went to pick up a large order... $40 worth of wings! Got the food, went home, and OH NO- they were all boneless! None of us like the breaded/ boneless version, so I went back to the restaurant to fix the mistake. When I got there I was showing the manager and realized that it was actually MY mistake, NOT THEIRS. Well, she still wanted to fix the order, and redid the 24 piece family pack as bone-in! And on top of that she let me keep the incorrect order! I couldn't believe how awesome they were! So despite us screwing the order up- it was Truly a great experience! Thanks Elizabeth! read more

Oh aren't most Wing Stops same old same old menus and looks? Yeah, pretty much, except some look bigger, some look smaller, and of course, different locations right? However, this one seemed a little bit more busy with phone calls. No worries though, service was still good. I ordered about 45 boneless wings and it took about a good 15 minutes, with only 3 people working, 2 big orders ahead of me, and the phone ringing and ringing, not bad, not bad. The bbq was delicious, the lemon pepper was okay...it was good, but very very oily, it was weird that all the lemon pepper was pretty much at the bottom of the plate rather than all over the chicken, so I actually thought I had regular chix strips (no sauce). The hot flavor was wonderous haha, the teriyaki wasn't really pleasing to me at all- no. No. It did taste like teriyaki, but the flavor was too bitter. The hawaiian was a little on the sweetest sweet side, mmmmm. The yeast rolls were hot and so soft, tasty, but not too appetizing to want again. The fries, oh my! The fries were so good! They tasted so fresh! This really beats McDonald's fries hands down! Good food, nice prices, good service, clean establishment. Probably better to order on phone and not wait in the restaurant though. There's really nothing to do. And I don't recall seeing a screen, maybe they had one. read more

Definitely one of our fav take out wing joints! I always get the garlic Parmesan and the lemon pepper!! So good and different from other wing places. Ordered take out as I have I the past and it was hot and ready, on time. Packed according to my request. Plenty of ranch dressing too! We will order more soon!! read more

Normally I enjoy this spot, but tonight was not that great. First I ordered boneless wing and got bone in. Second the coke machine was out and the one staff member that was supposed to be fixing it chose to carry on a conversation with someone she was related to instead of worrying about the customers. Now I'm not against visiting with family at work but your responsibility is the care for the customers first. Then when you have that free moment you can converse. I wasn't the only person there who was unhappy with the service from this. I'll give this place another shot but not for awhile. read more

The food wasn't bad. It wasn't good either. I had the lemon boneless wings and the original boneless wings. The hot wings were pasty, the lemon were chalky. read more

Absolutely stupid that they charge as much as they do for wings and then charge you extra for ranch. Staff has no personality at all. Should have driven to BWW! It took awhile to get my wings. I am not sure if they had a lot of call in orders but they were not busy inside. Wings were good and hot. Fries were cold and soggy. read more

By far this Wingstop location has been the worst I've ever visited!! Not only was i charged for the wrong order and NEVER refunded my money, i was given the run around for almost two weeks! Their general manager "Anthony" i believe his name is wanted to catch an attitude with me every time i called to speak about the issue. Basically i was told i was lying about being charged and they couldn't refund me MY money. Worst customer service I've revived. I will not be coming back to this location! read more

Let me lay down some truth on you, tell you whut this place got some da best chicken product. Airplane memorabilia on the wall gives me flash backs. Now if you listen closely you might hear some creeks and sounds, I would definitely attribute this to a possible haunting. Decent eatery but we will have to see in the second act. The Boss aka Rick Ross sent me here as an ambassador to realign my chakra with some good ass chicken. read more

95% score on getting the order perfect. Always timely and good deals most of the time. Love the fries!

I went to this location about 6 weeks ago. My first time to eat at any of Wingstops locations. A friend of mine invited me to go. It was a very pleasant experience. Great service, great food, very clean & very friendly. I will be back. Thank you! read more

I eat there all the time usually on their $.60 wing days. The food is generally good although occasionally the order will be done improperly (e.g., asking for crispy fries or extra crispy wings and they come out limp). However, it is rare that order screws up do occur; out of the few years I've been eating here I've only had one time where the order was so bad that I asked to be refunded my whole order and/or remake it. It took some arguing and pictures as proof but eventually the situation was rectified. Overall, the place is great and the service is generally friendly. read more

Very Disappointed!! We have never had an issue placing our order online and the food has always been good. Walk in and order is a totally different experience. Wait time is horrible. Once we arrived home with our order, we noticed it was wrong. Our lemon pepper wings had no lemon pepper. Called the store to notify the "Manager" by the name of Salena and "no need to give me her last name," (as she stated over the phone) was very rude, unprofessional and lacked any type of customer service skills. She stated that they usually only brush the lemon pepper wings with lemon butter, so if I couldn't see anything on the wings, that was the reason why. Wow! Not only did I not see any flavoring, seasoning or substance of any kind on the wings, I also tasted there was zero flavoring of any sort on the wings. Instead of offering a way to correct the issue, she chose to argue. Hopefully Wingstop will start investing in classes that teach their employees basic customer service, kindness, work etiquette and possibly a "how to" on apologies and accepting fault. read more

We've been going to this wing stop since they opened here in Deer Park. Lately their service has been all over the place. We usually order online so you'd think there would be no error, well think again. I had to drive back because almost half of our order was missing. They replaced my whole order with fresh food which is great and all but I shouldn't have had to drive back. They're usually pretty busy people coming and going and their dining area is usually full, it's not terrible though. Their wings are usually on point but I don't know what the heck happened with their rolls they use to be amazing, now they look great but........when you grab them they completely crumble just sad and terrible. WE USED TO LOVE THE ROLLS. I'm sure if we tossed them at a wall they would turn to dust now lol. I know I know it's a wings place the wings are great just the service sometimes and the rolls are another story. read more

Good food. Service can be slow. Order ahead online and that is fixed. Online ordering is easy and we have never had a problem with the order-always hot, ready and correct when we arrive. read more

the french fries are some of the best I've ever had ..... i would say the wings have gotten smaller and its seems at some of the places are stingy with the amount of fries they give you. read more