Luis and the whole team are the GOAT thank you all for your kindness it made my night!

Came here as a last resort since it was one of the few spots open after 8pm, and it was a food place that I wanted out of all other options available. I checked into the front to order at the register. The man at the register had said to order online. I had asked him if I could order through him instead. There wasn't a busy line there at the time. Just a few people waiting for their orders. The worker had reiterated that he preferred I ordered online & never alluded to ordering at the register as an option. After a few attempts to order online, the lack of connection had me turning around to go somewhere else. Really was hoping to get some wings after a moderate hike. A bummer, was finally looking to try this wing stop after many years of not having it. read more

Was in a hurry so I called ahead. No response. Tried agin, again no response. I finally get there and the two employees are talking without acknowledging me. I wait a few minutes and finally said hi, one glared up and said "what?" in an incredibly rude tone. I said I was ready to order and she looked me directly in the face and said "Sir you're going to have to wait I'm busy right now" and without missing a beat WENT BACK TO TALKING WITH HER FRIEND. I'm absolutely appalled, never have I experienced such horrible service. Also the wings seemed undercooked and under seasoned and the hygiene was horrendous. The tables were littered with garbage with seemingly no one cleaning them read more

Wingstop - Chicken Wings Near Me - Pacifica, California

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Dawg I am not one to complain but holy mother of pearl what I saw was nasty asf. I was waiting for my meal and I saw one of the workers literally put her fingers in her mouth rub them together and then touch her face and then proceed to make some fries. Like you do you girl but you ain't gotta do all that while you're literally making someone's food. So whoever got them salivated fries (probs me) I'm sorry. read more

This is the second time I have gone in here and found the same employee with her back to the register, doing something with her phone, ignoring customers. She is heavy set, dark hair, and was working there 11:30 AM February 18th 2026. Another customer had to tell me their system was down and I would have to order from the app. That was this employee's job to do not playing with her phone! I like Wingstop food when the other employees are working the register and I can actually place an order! This employee should be fired for her lack of courtesy! read more

Kind welcome, clean environment. Excellent food as always I get the boneless wings with half parmesan and half lemon pepper. Ranch and carrots as a side. They have a freestyle soda machine which has a ton of options. Nice employees! read more

3.5 STARS Date: Sunday, November 12th, 2023 Time: around 4:30pm What: Dinner Takeout Party of: Two 30 Piece Family Classic ($51.99) *Atomic (5) *Cajun (5) *Mango Habanero (5) *Original Hot (5) *Korean BBQ (5) *Lemon Pepper (5) *Ranch (3) *French Fries - Large *Veggie Sticks *Cheese Sauce - Regular ($1.19) x2 The hubby and I were heading home from Moss Beach and decided to grab chicken wings. I love trying a bunch of different flavors, so was very happy when I realized I could do 6 different flavors with the combo above. I believe online or in the app, you can't do that many flavors, so there's the plus with coming in to order. From ordering to receiving, I think it took about 15 mins. Service was fine. The cashier was sweet and patient while we figured out what flavors we wanted. All the wings were pretty good. Most a good size. I always get mango habanero since I like spicy with a hint of sweet. The atomic wasn't as hot as you would expect, but I wasn't look for any a$$ blowing spice. The hubby always gets lemon pepper which can be a hit or miss depending on the ratio of lemon to pepper. Sometimes one is too strong and overpowers the other. My least fav was the Korean BBQ. Just too sweet. I wish they gave us more veggie sticks with this combo. I swear we used to get more in the past. Food wise, I'd say 3 stars. But bumping up due to the amount of flavors I was able to try. read more

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The Workers are terrible at their job, ordered Hot honey rub wings and got undercooked raw wings with little to no seasoning, absolutely unacceptable! read more

This place is horrible ordered my food and received way less than I actually payed for and the PHONE come on in front of customers hands on face while making the food disgusting place should really get checked out by the owner. read more

Sorry the service here sucks. Arrived at 5pm. No one in line in front of me. The person taking my order had no clue what I was asking for. She had to get help. Finally got my order in. Sat down to wait and wait and wait and wait. Left at 5:45pm. Checked my order before I left. Stuff was all there. Got home and pulled out the boneless order... it looked and tasted like something you get from the frozen section at Safeway. Terrible. Took out my regular order. It was supposed to be hot honey. Was not hot and could not taste honey. Fries tasted like they had sugar on them and were not crispy. Needless to say I will not be going back. Employees were friendly but slow and looked like they play around too much. read more

Nobody had gloves on. Straight from the cash register to food handling no gloves. Took 5 attempts for her to understand that I didn't want a combo order. She got mad when I said I didn't want a combo. Finally placed and payed for the order. Got it home, not what I ordered. I went back, said it wasn't what I ordered, she called me a liar. read more

Wingstop - Nobody wears gloves - Chicken Wings Near Me - Pacifica, California

This is my third consecutive time I order at this location and get oily, unseasoned, undercooked as wings. I would go every now and then to get wings here because they were good but recently it's been let down after let down. If it's past 8 o'clock be warned. The ladies take forever to acknowledge you and seem careless. You might be spending 50 bucks for oily ,unseasoned, undercooked wings. Hope the people in charge read this. read more

Wingstop - 8 classic wing meal. Oily and unseasoned. - Chicken Wings Near Me - Pacifica, California

So no big fan of wings or fast food in general. But the 20 yr old is and we're doing Dad and Sean hang out time. There's a Boneless-Wings -for-80 cents Tuesday Deal, he says, so we're doing that. Looks like it saved him something close to half on the full bill. No complaint from me. Never tried "boneless wings" before. They're like slightly larger nuggets , that you get at any McD's or BK, but the shape and size, and frankly the texture of the meat is more legit. It doesn't seem like the boneless thing they serve was quite so processed as nuggets in every other fast food joint. And the seasoning is pretty bold; I assume that's what everybody's looking for. He got 5 Hot Honey - actually tickles your tongue; 5 Louisiana - good tasting, but not really spicy; and 5 Garlic/Parm, probably my favorite. On the fries he asked them for extra seasoning, one of the wing flavors. The ranch that came with it is just how I make Ranch: a little salty, bold & herby. My compliments on their recipe. The fries were cooked a little too light , and got soggy pretty quickly, even though Sean asked for well done, extra crispy. The unit is very modern, Uber clean and they've got a cool hi tech soda dispenser you don't see almost anywhere else. The counter person was very courteous, carefully made sure that nothing was greasy, and was very chattable. I'd go back. read more

Wingstop - Garlic parm boneless wings & seasoned fries. Some good Ranch sauce. - Chicken Wings Near Me - Pacifica, California

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Average franchise buffalo wings. I tend to find it too salty here. Service is ok. The soda machine is good. read more

Food is average wings but acceptable until today. Staff is rude. Bought wings and asked for ranch and they refused without charging additional charge. Lied and said my order doesn't come with dipping sauce. So for asking for 1.75 I probably will never go back. Dang where can i get wings from... oh i remember, almost everywhere else. Also terrible unresponsive customer service. But you do you. read more

If I could leave zero stars I would. Never go here and if u do please show this review to the manager and spread the word!!! I got there to order and there was only two employees talking and laughing not cautious of who walks in or out. Next big thing, the lady that took my order got upset at me repeatedly because I was asking for different flavors on my boneless meal deal and she kept insisting I couldn't get those cus it was only for the classic wings I told her that wasn't true then she eventually put in the order I asked for. At one point during our interaction she got a phone call at her personal cell, she took the phone call mid order and kept on going with the phone call even after taking my order. I saw that same lady attend two young men to which she was very disrespectful and called them stupid for no reason!!! I then sat down to wait for my foodwhich should only take 15-20 min right?well I ended up waiting almost an hour and when I finally asked about my order I come to find out it was just on the shelf where DoorDash orders are placed. No name was ever called or anything. Oh ! Forgot to mention they don't wear gloves AT ALL. Won't be coming back read more

The Monday/Tuesday 70 cent wing deal makes coming by a no brainer. And in Pacifica it's one of the few food places open later than other places, so quite honestly a score. The inside looks like every other Wingstop, pretty clean like 6/7 tables but nothing about the decor screamed glamorous which is to be expected it's a chain. I came on a Monday afternoon for lunch and it wasn't busy at all, Karina (the service) was really nice and fast taking my order + putting it in. I was in and out in like 10 minutes, definitely less than 15. The hot honey flavor here is too good, I'm kinda sad it's only a limited time flavor but it's been my go to because I'm more a fan of the dry seasonings. I'll definitely be back! read more

Service is not good. My order was not complete. I have tried multiple times to call the store but have not been able to contact anyone. The phone goes to voicemail. I have left multiple messages but have not received a return call. Not a store I would recommend. read more

Best place ever good food service is amazing the ambiance was great so yummy I love it so much I would go back 200";! So Tim g

This is my favorite wing stop ! It is very clean and the food is always fresh. Will definitely be coming back here

Food is great and service is good very reasonable price but the location is small. Right next to the beach so you can grab a bite and walk there read more

Yum !!! So happy they opened Wing Stop in Pacifica !! Love the garlic parmesan . It's nice to have a place open late .

The chicken was dry. The French fries tasted weird. I swear it was like a combination of parmesan and sugar. Pass.

Same as any other wing stop. Pretty average food, service was alright, and the ambiance wasn't that great

The high was so high, and the low was too low. I was so happy to come try out the new Wing Stop in town. I placed my order online for pick up on a Wednesday evening. I got the 10 pcs combo, gotta have that Cajun and mango habanero! I was sooo ready to have those salty/slightly sweet fries too... When I arrived, I wasn't welcomed, which was kind of a bummer. There were about 3 staff members hanging at the registers just talking with eachother. It took them a good 2 minutes to acknowledge me. I let them know I was picking up, and I waited another 10 minutes or so for my food. When I got home I had about two hours worth of chores to do, so my food sat there patiently. Once I finally busted the bag open excited to enjoy my wings and fries, but......THE. FRIES. WERE. M.I.A. I wish I would have checked the bag before I left or even right when I got home. I definitely would of went back. After a couple hours I was just hungry and irritated. Moral of the story, check your bag before leaving!!!!! Don't be me. read more

The employee at this wing stop was very nice, he asked us if see needed help. He was also nice to let us know that the bathroom was wet so to be careful. Food was pretty good! read more

No complaints clean, good a/c, easy service! Will come back when in the area for sure!

I come here every week on my way home from work and the customer service is just above and beyond. As soon as I walk through the door their manager Delcy is already welcoming me with a huge smile. After a long work week and the greetings I get when walk into here is the perfect start to my weekend. Delcy thank you for being such an awesome person. Oh and the wings are amazing. read more

Went to the this wings stop to try somewhere new since I've been having problem with other wings stop, it's a little out of my way. Just to say that my order was ready and perfect is an understatement the customer service was amazing from the moment I open the door I was knowledge. I think her name was Delcy or something like that she was amazing and heard what I wanted and my food was good. Thank you for having amazing people. read more

Really great service at this wingstop 10/10 would recommend, super good food also and really clean!!

Customer service is really nice and the food was good as well. The time it took to get my food was a little long but I think it was worth the wait. Pricing is fair, a little more than I had expected it to be more. read more

I am so excited Wingstop coming to Pacifica so happy I lived here all my life finally thing to eat late night so happy for all my friends get together to eat late night like old times . Thank you Pacifca read more

Poor Customer Service Recovery after making mistakes ensuring all orders are included once bagged for " take out! Just recently ordered 91.00 worth of food the 50 wing party pack which comes with 2 veggie stick orders and two large fries. I drive all the way home back of the valley o Lu to discover they did not include the two orders of veggie sticks! I call them to advice them of their oversight... not even an " apology" or an offer if a free side to throw in for the tine & gas it would take me to return to go back to get the missing order! All they stated was " I can issue you a credit fir next tine you come I. To get your free veggie sticks that you didn't receive!" They need to show a little more accountability in representingWing Stop as an establishment that hires competent employees! A prior experience to this, I ordered extra side corn on the cob and once again upon opening my bag after I drive home, I discovered the order missing! At that time I didn't bother to go back due to gas and tine. The all time worst experience was when my daughter ordered wings to go and when she bit Into it she discovered the meat was undercooked and red and raw close to the bones. They should check the cooking temperature regularly and train their staff with project cooking temperatures as well as sanitary food handling! Moral of the story is to always check every order ... open each box to inspect & count to ensure everything is included before you leave the store. When I was in once he fed 3 times, I've always ordered a large amount spending well over 60.00 to 80.00 dollars. The employees need to be trained with Interpersonal skills and apologizing And taking Accountability when they retorted instead of sounding Lack luster for the error incurred read more

Food is very good I would come here again best Wingstop in the area this is very good and would come again to repeat

Wingstop is super clean. can do with a bit more help though bec theres only one person

I had a great experience here a couple of weeks ago in the middle if the afternoon. I placed my order to go at the counter. Barely 15 minutes later and my order was ready Very friendly service and when I need my Atomic sauce fix, I'll surely return. 2 thumbs up from this chili head, thank you. read more

Pacifica Wingstop has the best boneless wings in the Bay Area! Redwood City and San Mateo are too greasy

Best lemon pepper ever! The wings r always done to perfection. I love them plain as well as flavored :)

Ordered through the app and got to the store. Waited 5 mins before someone came out from the back to help me and give me my food. Food was good. read more

Wingstop - Lemon pepper and hot wings with Parmesan fries - Chicken Wings Near Me - Pacifica, California

The food was okay, but the service was fast, It might be because it was late why the food was okay.