ordered 3 Mango Habanero Wings, 15 Garlic Parm and 10 Korean Q. Got 15 plain instead of garlic parm. I am so extremely frustrated with this service. I will not be going back to this Wingstop as I paid almost $30 for 30 wings. I had the munchies and wasn't able to satisfy myself with plain wings. read more

In order to add a comment, I had to choose a star. I had knee replacement surgery yesterday. So today, my daughter placed an order online & the wings were not well done as she ordered. How is it possible that they're soggy & they're right across street . They didn't even taste like wingstop!!! read more

messed up our order then refused to fix it or provide a refund for missing items. We ordered through their online web system. They chose to deliver through DoorDash. We called immediately after delivery as we were missing two items from our order--literally chicken from one combo and fries from the other, dipping sauce, and an unsweet tea. Rather than handling it responsibly, the staff asked us to come in the next day between 10a-4pm for the missing items (can't happen due to work hours & physical inability) or bring all our food in (how can we show that we didn't receive items? also, we aren't physically able to come in hence why we did the online order for delivery). When we stated these concerns, we were asked to hold with nobody coming back to the line for 20mins then the staff put on hold music for another 20mins. Tried calling back twice--put on hold immediately for another 10mins & then finally gave up after 30mins without anybody responding. TL/DR: Seriously--they won't even take your order if you try to call and if you order online they won't take any responsibility for not fulfilling it correctly. I wasted over an hour waiting for them to just answer the phone. Don't make the same mistake. read more

Wings we're very small, they didn't cut the veggie sticks and gave me almost a full carrot, and food took over 30 minutes, I see people complaining in the store because of this all the time don't even bother coming here read more

Terrible in here. Soon as you come in everything looks dirty & not been cleaned up. I look back at the kitchen & it even looks dirtier. Got my cup & my cup is greasy, I guess employees don't know when to wash their hands. It's terrible in here. read more

I've been coming here for about three years and never had wings like I had today. Let me describe them as the runts of the litter. I will give you all another chance to get it right but if I get these scrawny wings again I won't be back. I will say that the staff is always pleasant but they should ask themselves when cooking, would I eat these...? read more

Wingstop - The pictures don't do it justice on how meatless these were. - Chicken Wings Near Me - Laurel, Maryland

You cannot choose a pick up time on the app...everything is ready immediately, so you cant order in advance. I tried for over one hour to reach someone on the phone, kept repeating the phone tree sequence. Infuriating. read more

The service is straight trash. The girl at the counter barely tried to help her coworkers as she was on her phone. I ordered 10 minutes prior to my arrival time and she said my food wasn't ready. Fine. Another 15 minutes go by and still nothing. I see her put a bag down and she doesn't call out a name. I assumed it was the order of the person in front of me, because they were waiting on theirs as well. So im still waiting another 10 minutes goes by and I go up and ask how much longer til my food is ready? She says " I think shes making it right now" then she goes to her coworker and asks. She doesnt have it. Then she goes and checks the bag that she put down the FIRST time and says its mine. She didnt even call out a name or anything or acknowledging anyone. RIDICULOUS. read more

Stopped by because I haven't been there for a while. I was disappointed because the chicken was hard, dry, and had chewy meat. Also had no more lemonade read more

Hello. I am very upset this evening. You all sold my daughter a beverage with a bug inside the cup. We did not realize it until the drunk was half gone. That is disgusting. She is nauseous now. I will be sending a letter, video, to corporate. And i also will be on all review platforms posting the pictures, and video. Please let me know what you plan to do to correct this horrible problem. Thank you read more

Wingstop - Bug in the cup! Ugh so nasty. - Chicken Wings Near Me - Laurel, Maryland

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There was a bug in my juice i am very disappointed in wingstop because i actually like their food but now i don't think i'll be buying from them anymore after today read more

Wingstop - Bug in my juice - Chicken Wings Near Me - Laurel, Maryland

Service is horrible, some of the employees are very unprofessional and they take way too long. Missing item that we ordered and gave me attitude when I question if our sandwich was spicy. Very rude and unprofessional. While waiting for our sandwich that was missing, four employees walked out of the store saying something blew up, upon walking outside there was a brush fire across the street off of Cherry Lane. I thought that was very unprofessional also as somebody could have robbed them. You just don't walk out of the restaurant. I have been there to pick up my order for my customer from Door Dash and have waited way too long and noticed employees on their cellphones and not acknowledging the customers. The seasoned fries are way too salty. I do not recommend this place at all. Poor customer service period. read more

I rate this place a half of star but I couldn't select that option. The estimated wait time is always double what is expected and sometimes more, and staff don't care they move slowly and provide inaccurate feedback regarding order. I don't recommend this place! read more

Friendly staff and they bring the food to the tables. TV's, reallllly good cushioned chairs, clean single person bathroom, lots of wing flavors, even boneless, and seasoned fries and corn. Great drink machine so many flavors. Good overhead music too. Safe area. Close to the movies and shopping. I always love wings and this is my husband's favorite wing place. I really like that the wings are made to order and come out hot and crispy. 6,8,10 wing combos.... and nice big party choices. Pick-up orders available. App available too. read more

This was such a disappointing meal. COMPLETE WASTE OF MONEY. They covered up burnt wings with tons of sauce. We ordered 25 wings. But only ate 5. This location is the worst. read more

Call this place WingDon'tStop. Wings were small and dried out. The Blue Cheese dressing seems to have been cut with Ranch dressing. read more

Wingstop - Weren't even worth eating. - Chicken Wings Near Me - Laurel, Maryland

Best customer service I've experienced in a long time. It was my first time visiting a Wingstop and I'm glad I did. The flavor options, portion size, cleanliness, and a price you can't beat. Ashley and Patricia were the cutest duo ever! I'll definitely be back!! read more

Very good. Sauces are yummie. Lemon chicken, ranch, honey mustard sauce and honey bbq pieces. I recommend one tries even once read more

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I should of asked for the cheese on the side. They drenched them. It was disgusting. And I truly hate to throw away food. I invested in an air fryer. I will never buy wings there again. read more

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Very disappointed with this location. I kept giving them chance after chance because I'm a Wingstop fan but tonight was the last time that I will order from here again. Once I got home to eat my wings I immediately noticed how dry and old they looked. The sauce on the original hot wings were barely coated. The skin looked odd as if the wings were cooked hours before I placed my order and then tossed with sauce afterwards. My lemon pepper wings were the same. Very old and stale appearance. The wings didn't seem fresh at all. Very unappealing and not pleasant to eat. This hasn't been the first time I've experienced an unsatisfactory order at the location and unfortunately this will be my last. I'm a huge fan of the franchise but after the quality of my wings I don't think I could stomach eating from this establishment again. read more

Wingstop has delicious, freshly prepared wings. The place itself is definitely meant for carry out; the atmosphere isn't that inviting at all. You can order ahead online or over the phone (which I would recommend because preparation times can be somewhat long). The wings are pricier than I'd like, considering you can sit at a full service restaurant and get similar quantities for the same price. Still, Wingstop is a good place to carry out from. Be sure to check for their online deals! The one considerable issue with this location time and time again is the rather poor and uncaring service. read more

They completely messed up my order and gave me super spicy chicken for a child! My drink was also missing from my order. When I called for this issue they said call door dash for a refund? No I want you to correct my child's order? The refund was not even the full amount!! I payed $24 and got refund only $17! So I got screwed out of $7 and my child has to suffer cause she can't eat this spicy a$$ chicken. Seriously screw this place. read more

horrible service. they took 1 hour and 30 minutes to make my order of 30 wings and employee proceeded to gaslight saying that the simpler items on the menu are quicker and my order was "complicated" (my order was 30 wings with 3 different flavoring) nothing complicated about my order considering its WINGSTOP and thats all there is on the menu... WINGS. dirty location horrible service overall with slow employees read more

People inside looked comatose. Order didn't include all ordered items. When I called to ask for a refund of nonincluded items, I was on hold for 25 minutes. read more

Extremely greasy food, doesn't taste fresh which means they're reusing the same oil!!! The best Wingstop I ever had was the franchise in Alexandria, VA off of route 1. read more

If i could i would give ZERO stars, If you want burnt fries and waiting times of an hour come here! The staff is super slow and dont speak up. I normally dont care to even make reviews but here it is now. read more

This place does not care about their carry-out customers. I don't ever leave reviews, but this place SUCKS. 1. Gave me a mid sized bowl full of ranch and does not close the lid, so there was spilled ranch all in my paper bag. 2. Told me that my order did not exist and made me feel like I was wrong for showing them my confirmation order number. 3. Did not offer any compensation for "forgetting" my order. Thanks for spoiling my appetite TRASHSTOP read more

The food is okay, but I waited 30 minutes for only 2 things. I had to pick my sister up and I was late. It took forever when they said 18 minutes, there were only 3 people actually working. There was only employee that was looking at her nails. A lady that waited for 30 minutes got a refund. read more

NEVER RECEIVED MY REFUND!! THEY STOLE MY MONEY !! I placed an online order but wanted to cancel it because it said that it would take over an hour to receive, so I called the store, spoke to the manager, Diamond and was told that my order was ready, so I decided to keep it instead of canceling. I entered the store, saw employees dancing around the fryers, sitting on the counters and acting inappropriate around food. I was handed an order, but was told that it was wrong after I looked in the bag, so I handed it back. Knowing that I touched the food, the employee put it back on the shelf with the other orders. Another employee came over and asked if I was picking up an order, so I explained what happened with the order, so she checked around for the ticket that was with the order. She eventually found the ticket in the trash, rinses her hands off (with water only, no soap) goes back over to the bag that I had been digging in and looks inside of it. She said that the fries were cold, so she took them over to one of the dancers by the fryer and asked him to replace them. I watched him place a few fries on top and hand them back to the young lady, who put them back in the bag. At that point, I was so disgusted that I asked for a refund. The dancer with dreadlocks went to go get Diamond from the back and she came out with her nasty attitude and asked me what happened. I told her that I didn't want the order because there were people dancing around the food prep area and too much confusion with my order. She said that she would send it to somebody to have it refunded because she couldn't access online orders and turned to walk away. I asked her for something in writing so she wrote on a piece of receipt paper that my order would be refunded. I had to ask her to include her name and order number so that I would have something to verify the exchange. This was by far, my worst experience at any wingstop. I wouldn't recommend that location to anyone. It needs new staff and new professional managers. This took place on the 19th of August and I have yet to see a refund or hear from the company, so they basically stole my money. read more

LEMON. PEPPER. WINGS!! Called in on a Friday night to place an order. When I arrived, order had just come up and was pipping hot. Location about a 10 minute drive from my house. When I tore into the box at home, the wings were still hot and fresh. They were seasoned to perfection! read more

Sitting here 45mins after ordered 10wings. Asked them to comp my order then they told me they forgot my order. Terrible and ridiculous customer service. SUCKS read more

I placed my order through Uber Eats. The app states my order was ready for pick up, however when I got there it wasn't. I had to wait an additional 10 to 15 minutes. The soda was flat and the fries was room temperature. Another customer warned me the manager was something else. Need new management or training. read more

The customer service here is a joke. The staff of consistently rude and unhelpful and they make you stand there waiting for them to finish chatting amongst themselves before they will help you. The food is never done in the time they say it will be, the wings are usually dry, and they sloppily throw the food into the bags including the dipping sauce. You pay extra for he sauces so to get home and find them open and exploded all over the other items is infuriating. If you have a choice, do NOT come to this location!! Spend your money elsewhere! FYI I'm waiting for my order now that was placed almost an hour ago and was supposed to be ready 20 mins ago. Unacceptable. GET THIS PLACE UNDER CONTROL!!! read more

Wingstop - Why even place an order ahead of time? UNACCEPTABLE!!! This order took MORE THAN DOUBLE the promised time. Still waiting. - Chicken Wings Near Me - Laurel, Maryland

Very disappointed in these fries! I paid an extra $3.00 to upgrade the fries to large. Not only were they not large, this is not even real fries. Half the container is burnt leftovers. My 6 year old can't eat this. They used Way too much salt also. Smh! read more

Wingstop - Chicken Wings Near Me - Laurel, Maryland

this place is so bad its like qatar in the world cup they took so long to make my food i was in there sitting down for almost two hours when there were other people that ordered after us that got their food first. i want a refund also there are young workers with crooked teeth that are grumpy like you chose to have this job don't have a attitude you ugly girl get braces with the money. read more

As far as wing stops go, this one is definitely my favorite. Friendly, polite, and hardworking family run joint. Foods good, prices are reasonable and they'll customize your wings the way you like them. read more

I love wings but rarely indulge because they are just so bad for you! But it was the last day of our vacation aka "eat whatever we want" so we ordered a 20 piece with ranch and bleu cheese on the side which came out to $20. We got the parmesan garlic (SO good), the Louisiana rub and the Cajun. I prefer dry rubs and didn't realize that the cajun was saucy. That was our least favorite. The Louisiana rub was alright. It didn't taste much more seasoned than with regular salt and pepper. But I'm giving this place 4 stars JUST because the garlic parmesan was on point. Next time, I'm not going to bother with anything else but these bad boys. read more

Wingstop - Chicken Wings Near Me - Laurel, Maryland

Service was slow and the wings were small. I think they compensate by giving you a good amount of sides but it's not called "Side" Stop. I was thoroughly disappointed and won't be returning. read more

Quality tasty wings, but very poor service. Ordered 10 BBQ and 10 Hot WIngs online. Arrived at the restaurant a couple minutes before, and I was okay with the order not being ready by then. Fast forward to 10 minutes after they were supposed to ready, Still not ready. It took another 5 before they were. If I wasn't starving, I probably would've had more patience. Overall, wings were tender, and smothered in sauce. Great taste. read more

The wings are over priced and tiny.... They are not flavorful at all. I'm never ever going back. .. read more

Wingstop - Tiny tiny tiny..... Not worth the almost a dollar a wing - Chicken Wings Near Me - Laurel, Maryland