My son and I came here to watch the Ravens game. They couldn't figure out how to change their own televisions so halfway into the 1st quarter we had to move to another table. The food today was better than the last time we were here. I got the All American Cheeseburger (smash burger) and my son had a crispy chicken wrap. Nothing major to write home about. However, both our meals today were much better than the wings we got the last time we were here in September. Their big screens over the bar probably need to be serviced or upgraded. The one we were moved to was a little blurry. Also my son's sprite didnt have enough syrup. This was a mid experience overall, thus the 3 stars. Our "server" was a shining star though. She took good care of us. read more

We had a good time, we ordered from the pick two menu and some happy hour food. Our server Steven was very accommodating and attentive. Always asking if everything is alright. We were very full with everything that we ordered. The place is huge. The only thing that i would comment on at the very end there were some "younger" folks hanging out at the very end of our meal but they didn't eat they were just loitering about. But that's about it everything else went good. Shoutout to Steven he seems like a chill guy, but always making sure we are okay. read more

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Food wasn't bad, just cold and took forever. The service was so slow and took forever to get the drinks, food, and check. The over all vibe in there was just .. dead. read more

Service is nonexistent. The food was on par for Bdubs but took 40 minutes despite the restaurant not being busy at all. Only highlight was that this is an exceptionally clean location, but I would take my business elsewhere. read more

Rude service. Went in to pick up my order, didn't have any direct signs. Woman at the bar did not treat me as a customer, demanded me to speak louder like they're superior. This was the whole process. What am I supposed to do with the half filled sauce and half filled coke? 2 dips and its gone. Come here if you have a degrading kink. read more

Buffalo Wild Wings - Chicken Wings Near Me - Laurel, Maryland

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The Pick 6 for 2 Deal is Great, have had the Double Cheese Burger, the Boneless Wings, Tater Tots, Fries also the Potato Wedgies. Tried the Fried Pickles, Interesting, still rather new to them but so far.. Like Them. read more

A simple lunch combo. I did takeout. (also, comes with a 20oz beverage, unphoto'd.) Everything was delicious & on point. The drink was cold, well-portioned with ice. All was handed to me by a very nice staff member. No complaints! Bussed this down right in the car. read more

Buffalo Wild Wings - Chicken Wings Near Me - Laurel, Maryland

came in a lil after 5 on a thursday. the place was empty there were no tables and two people at the bar, the busiest they got while we were there was 9 people at the bar and 4 tables which for 2-3 bartenders and 2-3 servers is not busy. idk what the bartenders names were but they got our drinks, took a while to make those, got apps, took a while to get those, then got our wings which also took forever. the first set of wings that came out were not ours so we sent them back and then ours came and they were cold and somehow overcooked. in total we were there for an hour and a half and ignored. bad service, bad kitchen, don't recommend. read more

Have an afternoon you want to kill? This is your place. We were seated at 1p and finally able to leave at 2:40p. Granted there were 2 servers (guess the manager was busy) but there were maybe 5 tables taken, not exaggerating. Asked for dessert, that itself took 40minutes to get. Want a refill? Bring a flag so that they will decide to stop by. My audible empty glass straw sucking noises did initiate anything . Food was good, but would like to have gotten it quicker. Granted 1 of the 2 had only been there a few days, which is why you would think a leadership role would have been seen on the floor. read more

A few things have changed since I last visited this BWW location, which was a few years ago. My most recent visit was a bit surprising, but then again since the pandemic many business have changed things. I went during the late afternoon and there were only 1 or 2 patrons in the restaurant. There was no host or hostess to seat my party and after some wandering we were told by the bartender that we could sit anywhere. The bartender explained that there was no dedicated wait staff and we could order and pay via a QR code. The absence of wait staff and the need to order via QR code gave the restaurant a more casual, almost self-serve vibe. Despite this approach, the bartender was helpful and attentive, assisting us with a request for our order and checking on us frequently. The wings were perfect and cooked exactly to order. However, the ambiance felt a bit dreary and lacking in the usual lively vibe at BWW. For me, the lack of wait staff and the overall atmosphere detracted from the dining experience. The helpfulness of the bartender somewhat compensated for the lack of traditional service, but it still felt less than a full-service restaurant. If you're looking for great wings and don't mind a more self-serve approach, this location will still satisfy your cravings. read more

Buffalo is my most fav restaurant but this one was an absolute shock !! One of the worst BWW wings locations I have ever visited . Atrocious customer service .. the women in the bar was so rude and wouldn't talk nice . The inside of the place was awesome and had so much space . We sat in the bar a d it was a joke when she got the blue moon TALL glass (which was 70% filled ) - photo attached . When you ask her about it, she rudely answers you and wouldn't fill it to the top. Food was average .. wings was dry and I wouldn't dare ask the bartender for more sauce . She would anyway deny it. Cauliflower was tasty . Would never ever go back to this location again . One of the worst experiences.. management- please try to improve ur customer service . read more

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Bartender was awesome To-go person wasn't very friendly and I thought I was intruding. We told them we were going to the bar and they never let us know the food was ready. There was cross contamination with the wings. We tasted the jerk seasoning on 2 other flavors. read more

No Buffalo Wild Wings where my wife and I live and have missed their wings so we dove the 45 minutes to have lunch there. We walked in behind another party, there's a sign that says "Seat Yourself", half the place had tables already setup for diner's the other party and us sat on this side of the restaurant. There was two employees sitting at a table talking and the bartender. The bartender came over and said you can't sit on this side and walked away as she was talking to a delivery drive. We walked to the other side which was the bar side with all high tables and bar chairs that are uncomfortable for both of us (were an elderly disabled couple). I said we can't sit here, the barter said "I'LLBE BACK WAIT A MINUTE" and she went back to talking with the vendor leaving us standing there, after 5 minutes we left. read more

Shoutout to our local community heroes! This location has always served us well and today was no exception. We sat down and we were able to get our drinks, appetizers, and entrees ordered all via scanning the QR code. The bartender was also our server, so that made everything flow seamlessly. She was able to verify our order and bring out our drinks in a timely manner. She was very personable and professional. The lady that brought out our food was also very friendly and helpful. We had yummy cheese curds, fries, and two flavors of wings. The wings were of a generous size and well cooked. We had the Hot BBQ Wings and the Bulliet sauce wings. Both were delicious in their own way! The Bulliet sauce was sweet and savory! I would love that sauce on ribs!! And the Hot BBQ had a spicy heat that stacked up with each bite! It was nice to alternate between the sauces and I had to eat my fries, celery, and carrots for even a little bit more relief when I got too hot. I was good! And we got full fast! It's nice to sit and watch sports, news, etc while we chill out. Nice way to get out of the cold weather and warm up with some spicy wings!! read more

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Came in on a weekday not to long ago and it wasn't as bad as I expected it to be. Server/bartender was a woman named Flaca, she was awesome, funny and could tell that she's a hustler while working hard. Being a weekday I still saw her really at it even though she seems a bit feisty at times she was cool. I ordered the nachos with some drinks but the nachos just weren't that great. read more

I did have to wait a bit for the food to come out, and my bartender's name was Flaca and she was the one of the best I've ever had. She was direct which is something that really helps you remember them but not direct in a rude way, she was funny and talkative with her customers. Overall, was pleased with the quality of the food and service from her was incredible! read more

Terrible. Customer service was the worst I've had at any fast food/restaurant. Incompetent staff.

I ordered a tall beer. This is the pour I received. When I asked why it wasn't filled to the top, the answer I got was "it is regulation to pour 1.5 inches from the top." I have never heard of this ridiculous policy. Just want y'all to know this is a major rip off. read more

Buffalo Wild Wings - Beer - Chicken Wings Near Me - Laurel, Maryland

These employees in this location need an attitude adjustment! Ordered a large order and every employee was being horribly rude and disrespectful! What a mess!! Y'all need to go back to customer service training read more

Great deal 20 wings twenty dollars, ordered online. Arrived at the Laurel Location ,, told the waitress that I had ordered online, she replies and points to the back wall. I go to the back wall near the bathrooms and I can't see who or what I should be asking for. I have to ask her again. Where do I pick up my order she points to a rack. I am the only order on the rack. I pursued to leave the establishment and check my bag for contents and my french fries are missing. I go back in and say my french fries are missing. She looks in my bag takes everything out and says oh sorry and she goes to the back and gets an order of french fries. I leave the establishment and get in my truck and taste the french fries and they are stone cold cold. I didn't bother going back in, but I would not order from this location again. The waitress could have picked up my bag and handed it to me or been more explicit as to where the rack was, but she was a woman a few words if you order from here be sure to check your order read more

I honestly don't know how long the laurel location will remain open. I'm currently dining in (been here about 30 minutes)..... I've seen soooooo many people get up and leave. They are short staffed, customer service is horrible hahaha and their food, only get the wings. I thought I had covid there was no seasoning or flavor coming from anything else. I had to remind my server to bring my shot from the bar.. she was so confused. I had to flag down the manager for a menu, and to place an order hahahaa then he brought a serve... read more

What can you expect from a franchised restaurant? You offer PPV events but don't even have enough staffing to service the customers. First, I walk in and there's no host/hostess. I waited about 10 minutes to even ask if they were showing the PPV event. Then at the bar, I waited about 1 hr to get waited on. I kept getting the staffers saying "I'll be right with you" and then skip me and go to another table. I ended up ordering from the bar. Then when I ordered, the food that I got was terrible - the nachos are usually good but that day, it was atrocious. The nachos were fried together in blocks and not enough queso on it. Overall, the experience was not pleasant. I don't blame any of it on the staffers though. This goes all the way to management. Stop being greedy and hire more staffers. read more

I have frequented and enjoyed BWW's many times, but had never been to this one. Can only give a very partial review, since after standing and waiting to be seated for 10+ minutes and having several staff see me but then ignore me - I had plenty of time to find another restaurant nearby to enjoy my meal. read more

We gave this place so many chances throughout the last 7 months. Foods fine but the experience there is more of a hassle than cooking at home. You have to order through an app and they don't have menus anymore. Every time we've been there someone has come in to complain and we finally had our last straw w this place and those people. There's ONE very kind younger girl who runs circles around everyone else there service wise, everyone else seems to have a high school level in service. Manager clearly doesn't give a shit and the place needs a staff reset including her. Wouldn't say is kid friendly anymore. read more

My daughter got a little hungry while shopping for shoes and wanted Buffalo Wild Wings. I ordered boneless wet lemon pepper wings and after waiting 15-20 mins ... we were brought traditional wings. Now it makes sense why it cost me a small fortune when she told me the price. I paid it was still baffled. Thankfully we checked before leaving. They're fixing boneless ones for us. read more

Buffalo Wild Wings - Chicken Wings Near Me - Laurel, Maryland

I guess the folks who work here don't like their jobs very much. So I came in this past Tuesday for takeout order I placed online. I was craving wings and I figured it's Tuesday so they'll have the wing "special" going on. Well not quite! They changed it up a bit. They no longer do 60 cent wings - it's BOGO so it works out to be cheaper than the regular price but not a huge discount like before. I approached the guy at the front who was on his phone and he completely ignored me...I mean like no greeting at all. I told him I was there for a takeout order and he just points. Huh? What? I said, "where?" and again, he just points and barely looked at me. So I keep walking and was still confused. I arrive at the section for takeout orders which I didn't know existed. I also have only been here a handful of times ever in life. This section has a separate entrance, well more like exit because there is a sign saying use front entrance to enter. The guy there didn't greet me either. I told y'all they don't like their jobs. I said I was there to pick up my online order (10 wings, side of carrots and celery, ranch). Right after, the phone rang and he attended to the call. He gets off the phone, but still no greeting or asking me anything. I mean what kinda place is this? Geez!!! He grabs my order out of a warmer/fridge (not sure to be honest) behind him and just hands it to me. I thought they were supposed to verify the contents. I checked myself and it looked like it was right. Went home to "enjoy" my meal, but I didn't. The wings were undercooked and lacked flavor. Disappointing! Bad service and bad food! No wonder their rating is so low...it all makes sense now. read more

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I ordered through DoorDash from "Wild Burger", not realizing it was under BWW. So I was quite confused when my food came in BWW containers, but that's neither here nor there. My fiancé and I both enjoyed our food. I ordered the double burger with fries. The burger was as good as a burger gets. It was juicy with all the right toppings and the bun was tasty. I got the barbecue chipotle(?) rub on my fries. They were good, but a little spicy. My fiancé ordered the smoked brisket burger with tater tots with lemon pepper & salt & vinegar seasoning. He liked it. I tried one of his tots and it was a little too much salt and vinegar for my liking, but I'm not much of a salt & vinegar person. I'd order burgers from here again. read more

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It was 9pm on a Tuesday night - stumbled in because the restaurant next door (Thai at Laurel) the one we originally wanted to go was closing. I did get to try it the next day. Go check out that review if you want to try! I haven't had Buffalo Wild Wings in forever since we were already here why not. We ordered 10 boneless wings Parmesan garlic and tried their lemon pepper sauce. I didn't even know they had an LP sauce until our waiter mentioned. It wasn't good though so stick to the lemon pepper dry rub! We also ordered 10 traditional wings since they were BOGO. I made sure to get my favorite lemon pepper dry rub and regular mild sauce. Paid $14.49 for 20 wings which is a reasonable price I believe. For the house sampler, we subbed the onion rings for tater tots but they were way over done. I was not a fan of the nachos/had better before. Mozzarella sticks were amazing and cheesy. Look at my cheese pull pic! I wanted to add potato wedges when our food came out but was told the kitchen was closing. The restaurant was very cold and honestly uncomfortable to sit through. One worker started to clean and sweep as we were still eating. I understand you are all closing soon but I think it would be respectful to clean elsewhere since people are still eating. Service was okay it could be better. The food was fresh, and actually good so I would definitely come again! I can get past the service since it wasn't that bad. read more

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- Two out of 5 because this establishment has great potential but couldn't be more obvious the lack of care from management. This time experienced the worst Mojito, and I was told they don't carry Moscow Mules even thou they are on the menu. This is pretty bad for a Friday night, but it makes sense why they were not full. The beer keg needs to be changed because the beer tastes much like it, meaning no good. The good was ok just because the sauce is good. Our waiter had body odor. Older review - Visit 1.5 hrs before our movie started (movie theater next door) we ordered an appetizer, drinks, and wings. Our waiter was not near good costumer service. He brought the wrong order, we ran out of drinks, and had to chase another waiter for our check because we waited and waited and never got our check til pass our movie start time. Their food and it was good to have drinks. But, no refills. Another pro .. atmosphere and tvs to watch the game. read more

I was not impressed at the least with my first experience here. I'm not expecting world class service from a wing restaurant however I at minimum expect a decent experience. I walk in to two servers having a conversation since they weren't busy on a Tuesday night. However there was a lady standing behind the host station which you would assume was the host however she was very hospitable I wasn't greeted at all I had to ask for a table. Customer Service: Our server came by within 5 min to take our drink orders but for some reason she was already annoyed. Now granted we probably came close to the end of a shift however it wasn't any later than 7:30pm. I had to ask for a refill after the meal had been brought out. This is after requesting the missing dressings which also seemed to add to the irritation. Outside of that one table visit which I consider standard when expecting a tip we never saw our hostess who I began referring to as Cinderella due to her disappearing acts. Food: We ordered the following items: 1. Black Bean Burger w/ Fries 2. Parmesean Wings 3. Classic Chicken Wrap 4. Buffalo Wings 5. Loaded Tater Tots I would reccomend the black bean burger and tater tots. The rest of the food was pretty good as well but these two were the best from this selection. Ambiance: This location wasn't very busy and had plenty of tv's visible. Therer wasn't very much noise which was perfect since we came to enjoy dinner and conversation. I may give this location another chance but there are so many other restaurants in this shopping center it may be a while before I return to this location for a second try. read more

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So we walk in and there's no one at the host stand so we stand there for about 5 mins until someone walks out from the kitchen telling us it's self seating in the bar so maybe we should write that on the whiteboard at the front of the restaurant. They had one waitress for the entire bar area which made the service incredibly slow. Granted she was very sweet but my order was half wrong so then I got extra wings basically on the house but unfortunately I just think the taste of BWW has gone downhill and that's super sad! read more

Absolutely terrible! Manager was very rude and would not give us our 10 free boneless wings for Veterans Day even though I tried to show the offer on my phone. She said their location only did dine-in and it was on their website. Checked their website and there was nothing listed. She told us to dine-in or leave. What a way to treat our veterans. We left along with about 6 other veterans that they would not honor. We will never give them any future business! read more

Got there at 9:30pm just to finish watching the Sunday Night game and the bartender with dark hair said they were closed. I looked around and the lights were on and people were eating food. I'll also call corporate because it seems like they pick and choose who they let in late at night read more

The food is so old when they serve it to you . 0/10 would not recommend. I ordered take out started eating in the car the oldest , driest sauced boneless wings ever. I do not like the Parmesan garlic either so spicy read more

Buffalo Wild Wings - Dried out Parmesan garlic wings - Chicken Wings Near Me - Laurel, Maryland

Dude in a Marino jersey was a great waiter. Very friendly and speedy service. I would want to sit in his section in the future.

We ordered 2 ten piece wings and fries to go with sauce on the side. Wow! No seasoning, and the wings were old and shiny and hard to chew. Our order was ready in less than 5 minutes after telling us it would be 15 minutes read more

This place does not even deserve a star. It should not take more than an hour for 30 wings! And it's not even busy at all! Workers are just walking around talking or on their phones. Horrible customer service. Don't go here! read more

I've been here several times and the food is always really good. The only real issue I have is how uncomfortable all of the chairs are. If I go to watch something it gets really uncomfortable due to the hard wooden chairs. My most recent experiences have been served very quickly as well. read more

I didn't order any food and went straight to the bar. David, the bartender, was there. The QR code didn't allow me to place any orders. The Long Island Iced Tea was disappointing, and the ambiance felt off. After I finished my drink, David didn't ask if I wanted another, which is a basic practice of good bartending. He seemed overwhelmed, even though the bar was empty. I don't recommend this Buffalo Wild Wings. If they can't manage the bar, I can't imagine how the food is. Thankfully, I only had one drink. read more

Terrible service... Customer service non-existent... Food ordered and beverages sucked... Sat myself at the bar for a quick cocktail and snack before catching my movie. Little did I know! Should've read the reviews prior to going here... I waited not 5 minutes not 10 minutes not 15 minutes but 16 minutes before anyone bothered to acknowledge me let alone ask if I needed any help. Once the bartender finally decided to speak to me it was instant attitude! I'm talking about she was just down right combative. Which I thought was odd considering, bartending is a customer service job that requires a great attitude to justify patrons giving great tips! Well she must have been absent on that training because she was the epitome of miserable. In the words of Chris Tucker aka Smokey from the movie Friday, I will "never ever ever ever ever ever eva" come back to this place. Moral of the story go somewhere else unless you're genuinely interested in raising your blood-pressure. read more

Buffalo Wild Wings - Chicken Wings Near Me - Laurel, Maryland