I ordered some wings from here during quarantine and they were absolutely delicious I ordered Hawaiian, Lemon Pepper, and garlic Parmesan. Yum hot when it got to my house I highly recommend it. read more

Super Bowl Sunday! Currently writing this as I stand on the line waiting! Not sure how long they've been open, but the were not prepared for today. Walked in & they weren't taken any orders. Cashier told me to it'll be faster to order online. I order online & got a pickup time for 5:13p. I get back there now after 5:20p & she tells me they're now making it. One person at the counter ; they need help. SMH ; This is why they will receive one star for today! read more

Was really looking forward to this, as I love the Wingstop chain. But this location ? No. Waited 35mins for my food. Just to finally get both cold wings and fries. Too tired to bring them back, disappointed. Won't be returning read more

It's a small spot, so if you're driving by and not paying attention, you'll miss it. The service is mediocre (mind you I had pre-ordered my food on the app). I arrived 10 minutes after the scheduled ready time and it still wasn't ready, and the girl behind the register claimed it would be ready in 5 minutes. 15 minutes later, it was ready. The food it's self was just OKAY. It wasn't bad but it wasn't amazing. The garlic Parmesan wings (which are supposed to be dry rub) were dripping and hella messy but they didn't taste bad. The plain wings were fried way too hard! The corn was a bit over seasoned but pretty good nonetheless. I don't think I'd order food from here again unless I'm just that hungry. read more

The nasty wings I ever had before. The food was cold and soggy. The buffalo wings had no damn flavor. Negative 10

Placed a large order and didn't receive a chunk of the items. Terrible experience for my first time trying Wingstop.

the chicken wasnt even warm. it was cold. also fries werent even cooked. and the sandwhich wasnt cooked either. and my drink didnt have ice.

Slow delivery food cold and nobody answers the phone when they do they do not wish to help

Food was cold wasn't tossed in sauce and things were missing from my order. Never again

Don't ever order from here worst customer service!!! The food is overly seasoned and absolutely disgusting.

I would have given no stars if able to. I had ordered the family pack of 30 wings. That pack comes with large fries, veggie sticks and condiments. I also ordered a brownie for dessert. Order arrived we ONLY got wings. Called the store spoke to the night shift manager Nathan whom told me to speak to the general manager the next day. I called the next day and I kept getting the run around, call this day, that day at this time and speak to Cliff. Well finally when I got in touch with Cliff he told me since it was part of a pack he couldnt really give me a refund to then re order just the sides and my brownie again and he can then refund that. He even told me to just throw in a 10 piece for myself. I did all that, boom. I texted him, since he gave me his cell number to let him know the order number bc he was about to leave the store. I texted him the order number he doesnt reply give it a couple hours still nothing so I text him back and he immediately replies I will get it shortly, my refund. 2 days later still nothing. I texted him today and no reply. I am sick and tired of going back with this store. Cliff is very unprofessional. So basically I made an extra order and spent more money for nothing!!! Customer service if you read this please help and issue me my refund. Thank you! read more

I normally don't write reviews but for this dump I'll make an exception. I am a Wingstop fan but this specific location is absolutely terrible. I waited 2 hours for 24 wings and when the food came out it was cold and the order was completely wrong smh. Terrible experience read more

Found a piece of hair in my food ... Food was terrible / nasty ... & also the workers shouldn't be behind the register getting dressed for work ... I'll never buy wings from there again ... Brooklyn wing house it is ! read more

I walked in to a clean and safe establishment then was immediately greeted with a welcoming smile! The nice women behind the counter helped me choose from their menu when I seemed stumped due it being my first time here. The wings were delicious to say the least, full of flavor not over or undercooked with an amazing kick with the sauce. I'm big on first impression and can say without a doubt I'll definitely visit this place again and bring the family! read more

This place is the worst!! You always have to double check your bag. They always get your order wrong. If you pay for all flats, you will get mixed pieces. You'll wait 30 minutes or more for 10 wings. Customer service is bad. I paid for veggie sticks, lo and behold: nothing in the bag!! Only go to this location if you have no other option!! Sad part is that's the closest location to my home. I'd rather drive 20 minutes out East just to get what I paid for. Sad! read more

If you have a car order from the wing stop in Freeport, better service, no errors. There were serval times this location (Merrick blvd) failed. read more

Placed an order, never received it. Very unprofessional. when I called about the status. I was never told that it cancelled through the telephone, I found out through uber eats. No explanation, just cancelled. I'm never attempting to order from them again. read more

I had order two large fries over the phone and was told to wait for 20 minutes. I don't show up until almost an hour later and was told to wait 20 more minute. Fries that anyone can make shouldn't take no more than 15 minutes. But, nevertheless, I decided to be patient and wait. I come back 20 minute later to pick up the order and driving on my way home I took a bite of the fries and noticed that it was SOGGY, there was little to NO SEASONING, and it was COLD, like if it was left standing for 20 MINUTES, if you know what I mean. In addition, the customer service I saw was disorganized and staff was uncaring. Never coming here and you shouldn't either. read more

Disgusting food arrived cold and tasted old especially the fries barely had any seasoning and since it was cold I had to microwave it so it ended up a disgusting soggy mess. Now onto the boneless wings room temperature at best they didn't even take the time to sauce the wings properly about half of them arrived without sauce and instead covered in some a disgusting layer of fry oil. Now I would talk about the bone in wings but they forgot to include it in the order.The corn was burnt and had no seasoning on them so not sure whats Cajun about them.Usually a fan of wingstop but not this one its terrible better off ordering wings from dominoes. read more

If I could give this place zero stars I would. I placed an order for delivery through the Wingstop app and got the notification that my order was delivered. I went outside and there was no order. I called the driver and no response, I called the Wingstop store and no response. I decided to go to the store to find out what happened to my order (which completely defeated the purpose of me ordering delivery in the first place). When I get there I was met by employees with disgusting, dismissive attitudes. I only wish I got their names to file a formal complaint about them as well. They told me that my order was stolen by a door dasher and there was nothing they could do about it. They did not try to resolve the issue at all and made it my burden for a mistake that took place at their place of business. Instead of trying to rectify the issue, they dismissed the fact that my order was stolen and the inconvenience for me to have to show up to the store only to still not have anything resolved. It was a complete waste of time, waste of money and an overall poor experience. I would never return to this Wingstop and I would not recommend anyone go here. read more

If I could give them 0 stars I would. Their customer service is absolutely terrible. I ordered on doordash for pick up and when I went in to get my order it still wasn't done. This would have been fine had it not be for 2 different people asking me for my name before finally having a 3rd person come over and tell me my order would take 15 more minutes. They were all laughing and playing around and there was only one other customer in the store so it didn't make much sense as to why my order wasn't ready. I waited the 15 minutes for my order and to my surprise my order still wasn't ready when I came back. The workers were very nasty she kept walking by me before I finally had to address her about where my order was. It still wasn't ready and was supposedly coming right out. They were very nasty when I told them I no longer wanted the food and to just cancel the order as it was taking entirely too long and I didn't like their demeanor. I wouldn't want to eat food handled by people who were so nasty. read more

If i could give it 0 stars i would. I think this place is overhyped. I placed a big order 40pc classic combo lemon pepper, original hot, and garlic parmesan, and when i got home noticed there were no fries in the bag. The wings were dry and over cooked. I would never go back there again. I spent $68 on crappy food. And also the customer service also sucked! read more

If I could give them a -10 I would ! My friends & I ordered food waited 30 minutes for it and it still came out cold with every single order. I asked the manager for a refund where she then informed me she couldn't and I would have to wait for the manager in the morning. Came back and that manager said he couldn't issue me a refund. He proceeded to tell me that he would call his boss and took my number to get back to me. Till this day I never got a call nor a refund. read more

never ordering from here again , my fries were soggy as well please waste your money somewhere else . read more

Wingstop - Chicken Wings Near Me - Jamaica, New York

Do NOT order from this place!! I placed on order online which explains my order very clearly and after waiting 25mins for my order it was not done correctly. I told them that my order was wrong and they redid the order and it was still incorrect. Total disappointment especially when paying $21 for something that u didn't order! How can you mess up an order that you're reading from the computer! Really....Will not be returning here and immediately deleted the app from my phone! read more

This is the second time we order from this wing stop and have a problem. We placed our order through Door Dash, this time i ordered a 40 pc group pack extra well done. The wings were literally soggy and dripping in oil. We all work in the medical field, after coming off of a 12 hour shift to have to receive this is crazy. (And i express that we work in the medical field because at the moment many are out of work due to the virus but we are all still working in my home) I literally had to throw the wings in the oven, season them again and all. We were missing our corn and veggies sticks as well and the fry order was literally good enough for 1 person, also half burnt. This wingstop needs to honestly do better. read more

Honestly this wingstop should just close down. They have no idea what running a business, farless for a restaurant is like. Honestly eating a bowl of nails without any milk or stepping on a lego with your bare foot ranks among things that would be more pleasurable than eating their sorry excuse for food. Not only is the food bad, but their employees are just as worse. My dad ordered wings directly from their website on night. Upon receipt of the food, we realized that the fries we ordered were missing, which isn't a big deal in of itself. The order was fulfilled through DoorDash so we contacted them first. DoorDash then told us to contact the store directly to resolve the issue. The young lady that answered was so rude and disrespectful, it made me wonder if she had ever had interactions with other human beings before. We explained to her that we were missing some of the items from our order. To which she gave a very poor excuse as to why it was missing. I am not an unreasonable person and neither is my father. We are totally empathetic to those who work of those in service jobs. We understand that sometimes that there are staffing issues that result in the decrease in quality of service and food. However, if you choose to do a job, you can at least try to do it well. This girl didn't even care to try and do this job. Upon explaining to her that items were missing, she stated that we should check the bag to see if it was in the bag. We explained to her that all items were removed from the bag and that we opened all the containers and no fries were present (fries and veggie sticks were the missing items). She said "well, normally I try to make accommodations for items if they are out of stock", which in a different context would be acceptable. But this girl or any other employee didn't notify us to tell us that items were out of stock (which to be honest is still unacceptable, because what restaurant that sells wings runs out of veggie stick and fries. Some of the most ordered items after the wings). So we begin to explain ton her that we didn't receive the items but yet we were still charged for them. This disgusting sorry excuse for a human being had the audacity and gaul to utter out of her crusty lips "what do you want me to do about that?" with the worst attitude. Again we reiterated that we were charged and the item was missing, she said that wasn't her problem and hung up. Again this girl is garbage cosplaying as a person. We called back and got a manager, who was a bit apologetic, but it wasn't genuine. I've been to this location in person, and it is very small. I find it very unlikely that a manager would be on staff at that moment and not have heard the exchange. So he's also a waste man. He told us to contact Door Dash to resolve the issue, and if they contact him he will confirm that the order was not completed as paid for. I guess he did his job, but this has happened multiple times. All the staff should just quit because it's clear that they don't care about what they do. And hey I've worked in service and retail so I know how it can get, but no one is holding a gun to your head forcing you to work there. And at the very least you can pretend to care about the customers. When someone pays for something, the very least you can do is give it to them. And if you can't, just be open and honest about it. This restaurant should get -100 stars but the review won't allow for it. Honestly if it came down to eating from this restaurant or eating 4 day old wet cat food, I would choose the latter. Do yourself a favor and order from literally anywhere else. DO NOT EAT from here unless you want to raise your blood pressure. You may want to fight the staff, and that does no good for anyone. read more

this wingstop deserves 0 stars - at the most. if i could give a negative amount of stars, i would. the order went through perfectly online, but after waiting an hour and a half for a doordash delivery, i was told the order was canceled. DO NOT ORDER ONLINE FROM WINGSTOP!!! there is a very high probability that your order will be in some way messed up, as this isn't the first time that this has happened to me. when ordering from TWO DIFFERENT LOCATIONS in TWO DIFFERENT STATES, the delivery driver didn't come either time. it's no surprise that this location has so many 1 star reviews. read more