This is hands down the best Wingstop franchise I've been to. The staff was friendly, and for a franchised location, this was by far the cleanest Wingstop I've seen. The wings came out piping hot, and they even brought the food out to us, which I really appreciated. Juan was amazing. If he isn't the manager, he definitely should be. His customer service stood out, and he made sure we had everything we needed. Overall, an excellent experience and a Wingstop location I'd gladly return to if I'm in the area. read more

I have nothing back to say. The location is nice. It was clean inside. Service was really friendly. I like that I had the option for many different soda types. The wings were crispy and tasty. And the veggie sticks were super crunchy. And their blue cheese was nice and thick and chunky the way I like it. Five stars. Nothing bad to say read more

!Rodent in the kitchen! I told an employee that I just saw a mouse in your kitchen , and she said yes we have been trying to catch it for a while. One star for not closing the restaurant, doing a deep clean and making sure you get any and all rodents out of there. Disgusting! Won't be back! read more

I've always bought wings here, and they are the best. But lately, they've been giving me nothing but drumsticks instead of wings--honestly, I'm really not liking that anymore. The drumsticks are dry and tough. Now it feels like I'm buying drumsticks instead of wings. read more

They never get your order correct. Always something missing. When I called to see if I could get a refund, I was told I would have to wait until tomorrow because there was no manager working. $20 minimum wage for what? read more

Hands down this particular Wingstop has to be the best one my fiancée & I have ever had! The fries were nice & crispy as well as season perfectly, The Chicken Sandwich was perfectly cooked && coated with the Original Hot Sauce & The Wings were also perfectly cooked, crunchy, & evenly coated with the Original Hot Sauce. If this review was just based on food it would definitely be getting 5 Stars! Even though the food was fantastic the service was not hence the 2 star review ... I'm still baffled by service provided to my family & I, as we were greeted with lots of hostility as well as harsh stares. Aside from great food great service is what gets customers to come back & it's safe to say we won't be back for that particular reason! On another note it wasn't as loud or packed as other locations, plus it was well maintained & organized. All in all the food was extremely good but the service was not! read more

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Wingstop never disappoints! The wings were hot, fresh, and packed with flavor. My favorites are the Wingstop Lemon Pepper and Garlic Parmesan -- perfectly seasoned and cooked just right. The fries were crispy and seasoned really well, and the ranch is honestly some of the best around. The staff was friendly and my order was ready quickly, which made the whole experience even better. If you're craving good wings with bold flavors, Wingstop is definitely a go-to spot. Highly recommend! read more

Ordered a combo 10 piece asked for mild hot sauce mixed with lemon pepper, said they could not do I ask for the lemon pepper on the side they gave me my order half lemon pepper and half mild, told the lady this is not what I asked for and she said once it's served we can't take it back, I never took it! Manager came in and said we can't do it Just give me my wing all mild and with lemon pepper on the side! read more

I believe his name was Juan, he was super attentive and THE nicest costumer service I have ever had! Took care of all the costumers and helped put our order in. The 2010's music was also amazing. read more

The boneless buffalo wings are absolutely the worst. You can eat anywhere. They are mostly fried flour and oil with very little chunks of chicken inside and their fries are soggy and not very good as well. read more

Tahnee was the lady who took our order, I asked a simple question and she stayed quiet and pointed at menu like she couldn't answer the a simple question read more

Wingstop - The rude worker - Chicken Wings Near Me - Gilroy, California

I've never experienced worse customer service in restaurant than I did at this location. Snarky employees that really don't care about your happiness with their service, management that clearly endorses this sort of behavior, and it shows. read more

Been coming here for years. Plenty of parking. A hop and a skip away from 101. If you want to take in a little outlet shopping and grab some dinner on the way out this place isn't too far from the outlets. It's right across the street from Costco. Customer service and the cleanliness of this place has always been good. They have several tvs in the dining room and they will throw a game on if you want or they set it to the music channel. Volume isn't too high so that you are screaming in order to maintain conversation. They've always been quick with our order and fry my chicken and fries well done so they are crispy. I also like that their wings aren't huge. My husband and I share the 15 pc and order lemon pepper and mango habanero BONE-IN! It's important to get the classic bone in wings...flavor just hits different. It comes with 2 drinks and fries. I also get a side order of veggie sticks. I like that they make sure to give you even carrot to celery ratio. Of course our dip of choice is ranch. WINGSTOP RANCH is the business!!!! No one has ranch like them..fight me on it...lol..jk. I believe the bone-in 15 pc meal is $22 and with the veggies it comes out to be like $26. read more

Wingstop - 15 pc lemon pepper, mango habanero, fries WELL DONE and veggie stix! - Chicken Wings Near Me - Gilroy, California

Waited 50 mins for a 10 pc wing that came out severely undercooked. Also I watched one of the workers spit in my food, it was pretty good. Service was slow and we got served last of the 4 people after us. Had to fight a worker and put him in a choke hold, I then proceeded to give him a noogie to teach him a lesson about respect. Dirty bathrooms and a dirty lobby. If you love medium rare chicken this is the place 3/10 read more

The cashier corrected the pronunciation of my name twice to my face and then smiled and told me there was no manager on duty and will not give their name or contact because it's personal information. This was after they got my order wrong and I had to drive all the way back to get my order right. So offended and disappointed in how this girl handled me as a customer. Also emailed that night and no response from corporate. Rude staff zero stars read more

They were out of all there drinks and a 30 minute wait I were you I would never go to this place just save your money for something else!

Super fast and very friendly service! Store was clean and welcoming. It was a good experience overall. Oh, and good jams. I will return. Not sure if he is already management, but the gentleman who helped us at the counter is awesome. Promote him already! The time we were in was 2:30pm. read more

The food here in this wing stop is pure quality. The cooks they have here are on another level. The area is clean they are all really good kind people always giving me the best meat everytime and at the end of the day I'm very satisfied with this wing stop read more

Hey wingstop if you advertise something on your menu you have to do it. Your combo says "any 3-6 flavors" not 3-6 flavors depending on the meal and an extra $1.50 per flavor. The cashier explained that it is dependent on the meal but the sign says any 3-6 flavors... Otherwise food was good just disappointed with the menu issue... read more

Wingstop - Menu - Chicken Wings Near Me - Gilroy, California

I literally made this account to say whoever was frying and tossing those wings on 9/10/24. GIVE THAT MAN(or woman) A RAISE! Sorry if my photo doesn't do a justice but they made the most crisp wings and the wing is coated to the max and then some! read more

Wingstop - 10 piece Hot Honey Wings - Chicken Wings Near Me - Gilroy, California

This is the best wing stop in all of California. I have been to wing stop stores all over and the timing on their cooking is perfect. they are really great and helpful staff. I highly recommend this wing stop. read more

Fast service. Food was made just right! Ambiance was clean, plenty of room. Everything was 5/5!

Ordered boneless wings yesterday to eat during the Mike Tyson fight. I got the 20 piece boneless wings, 4 different flavors.. all of them tasted off like they were burnt. I spent almost $50 for boneless wings, nobody liked them. read more

the best wings and the best corn! highly recommend when you are having a craving for some wings the Cajun seasoning is the best!

Placed order had to wait 25 min. They have no quality control. A few wings deformed. Fries what fries crumbs looks like they came from the bottom of the bag. For the money your asking should be better read more

Wingstop - Fries a lot of little over cooked pieces. - Chicken Wings Near Me - Gilroy, California

Online they have a nnumber that doesn't work. I couldn't order over phone. I went in to the store with only 30mins and I told them about the phone number problem and the girl at the register gave me attitude. And then when I received my wings they where over cooked and the fries had so much salt. I threw them away and just emailed cooperate with a picture of my order. If they don't want to work there and are not going to give customers a pleasant experience they should just not work there and make wingstop look bad. read more

Hello my name is Celeste Trujillo I placed an order today Nov 18.2024 at 12:40. I Accidentally placed my order for the wrong location as soon as I noticed I called multiple times to cancel. The number online kept saying no longer in service. I work in Palo Alto and would not have time to get there to pick it up as I am still at work rn. read more

Here we go. . .Wingstop Gilroy, Ca On the menu 50 wings, large fries and 4 ranch sauce and celery sticks for 52.79 + 4.75 tax = $57.54 My order was 50 wings and a large drink all for 52.84. ( paid extra for 10 drumsticks) I asked server why so much as there was no extras said it was for the drink. When I got to my car wife asked wheres the ranch dressing. She went in thinking we should get it included but to NO AVAIL paid extra 4.24 At the end we paid 61.74 We paid hella lot more for LESS talking about price gauging. This is bullshit when you're trying to help local businesses during COVID. If I would have known this from get go I would taken all the extras and given to homeless peeps in the area. Wingstop should be ashamed of not training their employees to be more suggestive for their customers vs. getting a review like this. read more

Wingstop - My receipt for order wings and drink only - Chicken Wings Near Me - Gilroy, California

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I placed an order through the phone at this location for a 10 piece Classic meal with fries and a drink. I went to go pick up my order. I checked my order at the counter since, I've had previous orders ONLY include drum sticks before with zero flats and was bothered about it atop of not being helped after bringing it to their attention. Well, it was the same story over again with this new order. I received ONLY drums and ZERO flats. Needless to say it was annoying and bothersome since this wasn't the first time. I spoke to a gentleman at the front who provided no help. And I quote him when I say that he told me that customers "need to ask" specifically what pieces of chicken they want in their order. I guess it was crazy of me to think that when you order classic wings I should expect a mix of all of them. My solution to the this issue for future orders is specifically "ask" for what I want and since flats are better than drums in my opinion, that is what I'll be ordering. I bit my tongue the first time it happened but since this is the second time well.. here we are. read more

Wingstop - Chicken Wings Near Me - Gilroy, California

I order the 20 pc 70c wings at this wingstop ( only available Monday and Tuesday) I got lemon pepper, maple Sriracha, Louisiana rub, and garlic Parmesan and it was delicious the chicken is immaculate it was juicy and dripping read more

Wingstop - 20 pc, ranch, two drinks, and one hungry boy - Chicken Wings Near Me - Gilroy, California

Keep your expectations low for any fast food chain but I actually never have an issue with this location; my Doordash order is always correct so I have no complaints as they have been consistent with me. read more

I like this Wingstop location better. The parmesan chicken wings and lemon pepper wings and fries were amazing. It was nicely done. Definitely prefer this location better than the one in salinas. read more

Wingstop - Chicken Wings Near Me - Gilroy, California

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We ordered to go food around 2:30 on a Saturday. The wings tasted like they were old and super dried out and fries tasted old as well weren't hot at all, they weren't busy either. Spent $35 and would've rather gone to the store and done it myself better. Total waste of money. read more

Food is good , the fries are a little soggy sometimes, I saw a girl walk up and ask for a extra ranch but when I did they said only if I payed two dollars? The kinda take a long time too read more

Horrible service. Came there last night to pick up, told the girl my name, she then grabs the bag and places it next to her. Looks down and ask for my name and writes it on the recipient. No communication, no eye contact, whatsoever. I continue to stand there looking at my bag confused to why she's not handing it to me. She then yells at me and said "There's no drinks!" I'm like what? Why can't you hand me the bag instead of placing the bag next to her ? I reached over next to her and grabbed the bag. No thank you, no nothing. If you hate your job, just quit. read more

Team member was eating while working and drinking while working and did not wash hands before put customers food in bag. Other team member was on phone. Only sanitized hams did not wash her hands. read more

This place use to be my go to for wing since gilroy doesn't have many options. I use to order at least a few times a month. They have definitely gone down hill. Starting off with the food. The bread they used to offer either came under cooked or over cooked and burnt. Probably why they stopped offering it. Then they started requiring payment for large orders over the phone. I have a large family so would always order over $100. This annoyed me because they have record of my previous orders and it was obvious that I wasn't going to not pay but I understood why. Not a problem I would give them the credit card information each and every time. Then come to find out on Super Bowl we had again a big order that I ordered online for pick up after the Super Bowl started to make it convenient for them because I knew they would be busy taking orders and handing them out before Super Bowl started. I get to the restaurant to pick up my order just to come to find out that they did not even start my order because they were trying to get a hold of me because they needed to see my ID before starting the order. Wtf I have never heard of any restaurant doing this. I understand the importance of checking ID when using a credit card and all that but the reason why this is so frustrating is because they can look up my name/ phone number to see my track record with them. I've ordered probably a good 50 times with them in the last couple years. Then comes today. I did not want to order with them but it was my parents anniversary and that's what they wanted. I called in my order started with a family meal that I order then wanted to add chicken tenders which they did not let me add because it went over their $50 Limit to order on phone. The lady was rude on the phone and said we're already giving you a courtesy of going over $50 you're not able to order anymore. WHATTTTTT!! I can't order more???? Wing stop you have lost my business. I hope you rethink your policy. I know the owners are smarter than this. read more

My friend and I USED to love this wingstop. It was the best as far as time, customer service, and taste. But we just went back for the first time in a while and were extremely DISAPPOINTED! The workers were beyond rude and simple questions they blew us off. Safe to say we will no longer be going to this location. read more

I'm wondering if they are going out of business because the one in Salinas for a brief time thought got bought out and the Gilroy one seemed empty at first. On a Sunday it wasn't super busy but it took some time to get someone to seat us as well as get service. I did enjoy the meal but I wish they would have more friendly staff as well as be more attentive to their customers. We didn't get the carrots we asked for until we told the staff and I wasn't asked for a refill. We spent a few minutes to almost an hour in order to leave the restaurant. Overall I think it depends on your server and when you go. Chloee was amazing tho she deserves a raise for sure !!! read more

If I could do negative I would , I don't know if they got new staffing or management but we ordered are wings and got completely different flavors from what we wanted, we got over that hiccup but we ordered 4 ranches and they were all blue cheese !! I think they should be more careful and maybe start labeling they're products!!! read more